Similary restaurants in Glasgow and Surrounding
38 Opinions
At this location staff members are constantly touching their faces, touching money and scratching themselves without sanitizing their hands afterwards. There are also staff cleaning, who seem like they want to be helpful and step in to hand out orders, but they are doing so immediately after touching bins, mops, and brooms. I have even seen a person who handles the fires grab them from the top constantly brushing their hands to the top of the fries. This is very unhygienic. Shockingly, hand sanitisers are not situated throughout the kitchen as a reminder to staff to remain hygienic. Today, my order was given to me on a tray when I ordered it to be taken away. The person working the counter was touching the fries at the front with his bare hands after touching several other things. He was baffled by my request to change the fries, which he didn’t honour. When I insisted again, he put the fries I received immediately back in the display, (THIS is indicative of a lapse in training from management and has many implications that management should explore). Then he got me another fries again touching them face on. I think another employee told him to throw those fries he just put back in the bin. (He should have done this already, in his head it was acceptable to give contaminated fries to another customer). I was frustrated at this point and just left. I threw the fries in the bin immediately upon getting home even though I was looking forward to them. The aloofness of this employee is also indicative of an unsuccessful training program.
3699 Opinions
Food good,service fast,need to clear tables and clean tables more often