Kfc in Glasgow City

Service is always slow on the drive thru

KFC used to be my favourite at some point but now the taste has gone down while the prices have gone up

Handy KFC location, fast service & nice food. Only downvoted food by 1 star because the chicken quality seems like it has changed recently Now one star because they don't read the order , and put cheese (or any other allergens they'd sell) on anything no matter how intricately you order it .

This place has gone downhill, i ordered a box meal, the chips were soaked in oil So much i squeezed the chips and my fingers were covered in oil. I complained to the who someone that looked liked the manager, gave no apology or anything. The white staff are to busy standing around looking at the non white customers here and whispering in each others ear

Order through uber eats three meal deals only received one complete meal deal. 2 cans n fries were missing.. idk if they were drunk while wrapping the order

Items were missing from my sons kids box. I understand it’s a fast paced environment but missing items in a kids box isn’t acceptable especially when there isn’t many items in the box.

Too much salt! I had to bin the chicken.

Didn’t receive proper item. Ordered 3 burger meals received 2, and paid full price!

The order was not delivered, however the branch did honour our order an allow collection from store.

on time. delivery man pleaseant . thank you

missing juice dips and a portion of chips jezzo it wasn’t a massive order

Delivery man was very polite, And order was on time, very happy with The service

Food was wrong and delivery time very late

Very poor zero stars due to the fact the delivery driver did not deliver my food to my address. He delivered it to someone else’s address.

Staff’s was wearing jewellery, no hair net on top so rude behaviour. lobby was dirty when it was not even busy and the guy with piercings on ear tried to charge me extra

Bad care and food The meat was very dry

I clearly said I’m ALLERGIC to Mayo. This is twice you’ve done this in a row. I’m fed up with this. You’re literally gonna get me unwell and in hospitalz

there is no popcorn chicken in tue order

Disappointed with the chicken tonight normally it’s a treat

driver was good but food was not great

Driver called us at wrong address told us he couldn't move and we had to find him. The food turned up without the drinks wasn't impressed was this delivery

Great service and the courier asked the order number this is how it should be done always ask for the order number

Since McDonald's have stopped taking orders on counter..it has become difficult for us in our 70s to grasp the modern technology..however we ordered here with the help of some young customers and counter staff were very helpful in changing the order as we wanted....the food came promptly and was nice and hot

Wrong order delivered with enough hair mixed in with the bag of food that it couldn't have either been accidental or went unnoticed.

This is not KFC style of food. Chips are soggy, and chicken is not fresh and with lots of oil in it. Not recommended 😕

Some things I ordered didn’t arrive. Tried to phone the restaurant and no answer, appalled. The items that didn’t show was juices and came to around £5

Freezing cold inside, had to change one of the burgers for a new one

Really disappointed with staff behaviour toward customers. They forgot to give us a regular chicken popcorn. I opened order in front of them on the bar table. I went to the till to tell them that one item is missing, they told me it's in the kids box meal. But it was not, it was only the small chicken popcorn that was part of the kid s meal but not the regular one. So then he gave me one, with no apology at all for forgetting to put in my take away order. And then he came again asking if my regular chicken pop corn was not actually on my table. Shocking that they forgot item, and put the blame on customers for it. I told him to come to the table and check. I think it was a lady maybe the manager ?who was guiding him to ask that question. And on top of that, they even forgot to give all the drink to the other group that came with me. But this was discovered only when we reached home. Should check order very carefully with them, at the counter will be the best place to do it. Will email KFC about it.

Not happy didnt get my boneless banquet meal or my large chicken popcorn meal or the free regular popcorn wont be ordering again

I received order now but some items missed

This is why I never come here. Everytime I come they forget a big part of my meal, a whole burger meal or wings. They act all busy but in reality they don’t put any effort into the food and the actual Order. Told us to wait “ a sec” then took 3 mins before coming back on the speaker giggling. Yeah so busy. Then proceeds to forget to pack half our order? And no proper sauce put in the burger either everytime? Sick of this honestly fix ur staff and train them better

i ordered a gravy and its not here

Nothing beats a kfc,it was crispy and delicious

this was never delivered? there was no contact at all

Ordered 8 peice dipping boneless feast didnt get the popcorn chicken which says comes along with it and fries where cold

I ordered something different from what I was giving

food wasn't hot and they also forgot our regular popcorn chicken

every time we get something ordered there’s always something missing

Food was 2 hours late, and was stone cold. Terrible service for already expensive burgers.

my order never arrived I don't know what happened

the shop did process my request which was good however they gave a small gravy instead of the large I ordered. the chicken quality was just okay, felt like it had been sitting for a while.

What a dirty KFC,the chicken taste like been fried so many times.makes you feel sick.

food arrived quickly and efficiently, nice temperature on arrival and tasty. well happy !

KFC here is just a regular KFC. This place is very busy due to the fact that a lot of Muslims come here for Halal options. We visit here every couple of months. Never got fresh french fries here always soggy and left overs. Like other KFCs have to struggle to get pieces of one’s choice. We are paying money for pieces of chicken but every time they try to put wings and wing pieces and on asking they say that’s how it is. Couple of time we ordered and took away but found later on in the road that few of the items ordered were missing. Couple of times we were served the chicken that was sitting for sometime and has become soggy and oily Overall it’s an ok place just like other chicken shops but if you have other choices go somewhere else

Delivery driver did not show up & the was told by the restaurant over the phone that it “wasn’t their problem”

The delivery driver was with excellent manners

Pamela and the staff are top notch.. love the zinger tower burger… kid loves the popcorn chicken.. always fresh n tastey 👍👍

Best KFC around, staff are always super nice and the food is great

The food was spilled inside the bag, all fries 🍟 were spilled and mixed with boxes being oily from fries. For the money I paid the quantity of the food was too small. Otherwise, the taste of food is good.

Never delivers your full order.

Do not go near this place wee women on the counter very rude and did not want to take my order I was told to use the machine to order I said I wanted to order at the counter

I did NOT get my food. And still haven't gotten my refund. The customer service were awful as I could barely understand them and they couldn't comprehend a word coming from anyone in my house.

Food perfect and packed with care . Polite delivery guy on bike .

2 burgers and 2 fries missing. Terrible

Gravy was spilled all over the bag and wrong drink with meal.

KFC chicken breast like a wafer.... Disappointed to say the least

They cheated with the order, they didn’t give half of the order.

Food was over a hour late and was missing 2 hot wings

THE FOOD WAS LITERALLY COLD AND THE FRIES WERE SO COLD AND SOGGY I NEED A REFUND AS SOON AS POSSIBLE OR IM GONNA FILE A BIG COMPLAINT

It’s hard to enjoy food if it’s never delivered. Don’t the delivery drivers have satnav or Google maps? I live in a densely populated area so Just Eat deliveries are going on all the time. This isn’t the first time this has happened either. I thought they were supposed to check the order number when handling over food? This will be the last time I use this app.

Bad experience they missed staff from my order there is older women(the older women in the staff with gray hair) on the cashier she was too rude , you need to change your staff exactly this older women as she always rude and not profficcinal. She may eat the missed parts of the order.

Delivery time kept changing till later good arrived freezing didn't get delivered in a proper heat bag

my food never came no sign of courier

Driver was an excellent person thank you. Food was dry not a quality

Twins loved it popcorn meal for them and wrap meal for me n partner, 😋 class

My wrap was cold and tortilla wrap was solid, one piece of chicken in the wrap with no slaw or any sauce. Really dry and couldn’t eat it. Won’t be ordering again

The food quality was just not acceptable, chicken seemed like had been cooked before. I have been ordering previously too I know how it should be or normally is. I am really not happy. I spend this much money for this kind of food, not even being able to enjoy it.

Not going to write a whole review as it’s KFC, however I’d take more care with the lettuce bags as this is a bit concerning to find in your burger👎I’m just lucky I looked on this occasion

shocking, hardly any chips and freezing cold, I have 1 very unhappy grandson

missing multiple items. food was also cold. and when I try and place a refund request I get declined and I am now over £10 out of pocket. and it was also late. Will be a miracle if I order here again.

Today, the food was amazing but they had a poor customer service. 24/5/24

I ordered a tower chicken and the burger was cold and the meat was black came with no tissues I am never coming back here again I suggest if you are going there check your food before you eat it

Not bad but I not like food of this KFC the taste just average

The zinger burger was so dry and tasteless.

Had no updates from restaurant, kept changing delivery time, wouldn’t let me cancel it when it took over an hour after I ordered

I'm sorry but this is not the first time it's happened that the can of juice has not been delivered along with the meal. Wonder how many other deliveries go wrong.

I would've given good reviews unfortunately my chicken wasn't complete.

Food was burnt to a crisp chicken wasn’t edible. Chips were greasy and soggy beans were cold Food was also frozen cold not happy £14 dwn the drain I want refunded food should never have been sold

I never got my order it was really very disappointing .

More than half order not included

probs the dirtiest fast food restaurant ive been to. food tepid.

The food was good. Service was friendly.

part of order missing delivery did not care not his problem

loved my fillet, mash n beans. lovely and hot, thank you....was delish 😋

The chicken was not fresh it always taste weird. From the look and colour of the food anybody can tell it is not fresh i spent £45 to just bin the things. Even leg piece were fully dipped and not properly cooked. I am so disappointed and waste of money

I asked for extra sauce. but it was literally dry. no cheese no mayo no ketchup. disgusting. and in Zinger it is supposed to be Thigh fillets but it is breast fillet.

Still cash only at the till-was directed to the kiosks this time to use card(wasnt previously) but the kiosks don't work and a member of staff just shrugged whilst watching. Left without being able to get something to eat.

The chicken didn’t taste fresh. Horrible taste. Felt like chewing gum like texture. Total waste of money.

I ordered the Finger lickin' double bucket 6 PC deal last week with a side of coleslaw, beans and two 2x regular fried chips. My order arrived with no chips at all. The beans was stale and unedible. I had to discard it. I would have called to enquire about the missing chips but wasn't sure at the time till I just reviewed my receipt and confirmed that it was part of what I had paid for. Overall, really not happy with this order and quality of service provided.

I love the food, the ice cream, and the chicken and burgers. All the food is very good, yummy delicious. I love it. I don't know what to say. I love it ♥️

Food came all hot and at a good time :)

once again, missing popcorn chicken after paying extra for it . last time!

Some of my order was missing wasnt happy

Need to up the game in this place, in a big way. Fries were awful, burger just about edible instead of tasty. Thought these franchises were monitored for standards.

half my order missing again & wrong items sent

Food has always been fine but at least 3 times when I have ordered a large bottle of juice, it has been missing from my order.

Chicken burger was burnt and inedible.

KFC is going down hill the chicken pieces aren't the same anymore the coatings/batter isn't what it used to be even the chicken fillets are getting smaller, the buns are also dry and break up as if they are old buns been left for a few days the only buns that seem to be fresh are the mini fillet one's also they seem to run out of a lot of things on the menu especially the sides and the prices have almost doubled in the last couple of years, very disappointing 👎👎it's not just this branch of KFC but across all the KFC branches.

Good food, like better than normal, but order was missing a couple of extras I ordered.

The food was never delivered, I want immediate refund