Living Ventures Restaurants Ltd in Cheshire East

What an odd experience. Felt like ordering in fast food joint, not an M&S cafe. Lukewarm food that looked very different from that shown when ordering. Despite this it was very busy and the turnover was fast. Not sure how older people would manage with the ordering.system

Very disappointed, waited at least around 30 mins for my food as 4 staff members were sat outside together on their breaks leaving one person out the front. Was told it’ll be a few more minutes but ended up being another 10-15mins. The service was painfully slow and once we finally got our order they had missed part of it

You have to watch how much there charging your card as they will take more than what is advertised on the board

My son walks in, orders then a few min later, they claim they ran out of chicken. He goes to get a refund, they charge his card again. He did no check, as in a rush a their group leaving. He discovers in the coach that cars was charged twice. Shame on you !

Dreadful. Couldn’t even get to place drive-through order yet other lane was flying through. Unfortunately not the first bad experience either. This site is a poor representation for the brand and Congleton deserves better.