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2.3

Based on 31 opinions finded in 1 websites

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Nº 1220 in 1309 in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle312.3

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Just the most disgusting chicken fillet burger I've ever eaten! Chicken was dry to the point of being unpalatable and the half jar of mayonnaise that had been poured all over it, did nothing to disguise it. Literally disgusting. And it's all well and good replying to reviews but if you don't improve anything, it's totally pointless!

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Ann-Marie (AM) . 2025-01-21

MORE AT Google

Stopped on the way during a journey and tried placing an order from the app, but it failed continuously for this branch. I then went to the self service till and realised popcorn chicken isn't available which is the only item my kids like. Ended up placing order for other items and finally was told there's no ketchup too. Bit disappointing.

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Pradeep . 2025-01-05

MORE AT Google

I ordered a Stuffing Tower Burger box meal at the M6 Northbound J18/19 Northwich Road Knutsford. The service was appalling. The staff member dropped the food on the counter with the drink dripping all over the cup and counter. When I tried to get his attention, he completely ignored me as if nothing had happened. A woman in the back noticed but didn’t intervene. When I opened my food, I discovered the chicken wings and chicken piece were cold. I was shocked and disappointed. I will never go back there again. After checking their reviews, I’m not surprised by their poor service. I don’t usually leave bad reviews, but this experience was so bad that others need to be aware.

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Jerryjohn Jj . 2024-12-19

MORE AT Google

My son walks in, orders then a few min later, they claim they ran out of chicken. He goes to get a refund, they charge his card again. He did no check, as in a rush a their group leaving. He discovers in the coach that cars was charged twice. Shame on you !

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Constantin Dunca . 2024-12-01

MORE AT Google

The day was Sunday the 10th of November. The limbs were not present. The mighty Leicester lost 3-0. As we went home from old Trafford the dodgy driver missed two turn ins and the vibes were not there. FINALLY SALVATION! KFC stood there, knutsford north - what was I getting myself into? I ordered my regular, wicked varied bucket which was around 2 pounds more than usual accompanied with the finest beverage a 1.5 litre Pepsi for my dearest Papa and esquire H4trappy. Order number 3307. As I waited a strange man called the lady at the counter a cow, a beacon of warning to myself and fellow customers about to embark on the journey through the valley of death known as KFC knutsford north. 3305, 3306, 3308 …. 3321 you’re taking the mick mate … 3327 3307 25 minutes later 20 order later finally the kfc had arrived. With an apology from the kind kfc employee we accepted our trucklements. We sat down at our Costa coffee sponsored table, peeling open the bag, 8 hot wings, 4 fillaayyys, 8 piping hot pieces of chicken and a mountain of special seasoned chips. As we ventured into the bucket a pool of grease was revealed. The food was too hot throughout the meal, papa was very disappointed however it must be known that as a collective we respect kfc and their values as we are loyal customers and respect thier outpost on 301 Narborough road. As we threw away our leftovers into the overcrowded bin, we revelled in the taste of the Kendal’s secret recipe and left with smiles on our face despite the long waiting time. Oh what a day! Anyhow, Leicester vs Manchester United 3-0 a poor performance. Bruno first goal nabbed from sleepy Leicester didn’t wake up when the ball went out for a throw in 1-0. Kristiansen own goal unfortunate for the young man 2-0. Garnacho powers down the wing perfectly dips the ball over Hermansen 3-0. Cooper was too late to make the changes at half time and should have started Mavididi. Soumare starting was a bold call but justified due to his performance at Ipswich and Man U in the cup, however he seemed causal and not up for the challenge. Very evident that vardy holds up this team no vardy meant nothing going forward, no vardy no party. Old Trafford was full of tourists no atmosphere at all only sang when they were 3-0 up. Up the foxes hopefully we survive the drop this season under super Stevie Cooper he’s a blue he hates forest. Signing C4trappy

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Cian Dawe . 2024-11-10

MORE AT Google

Shocking service, unbelievably slow, go to Greggs instead and save your sanity.

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Harry Ingleton . 2024-10-20

MORE AT Google

Had the best KFC experience in many years here, and this location serves as a role model for other locations. Nice and quiet, efficient & friendly service finishing with fried chicken cooked with perfect texture, not oozing with grease yet also not too dry.

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calpie96 . 2024-10-16

MORE AT Google

Has to be the worst KFC around. The bins are overflowing, and seats and tables are hit and miss as to being clean or not. Service is mediocre. The till wasn't working, so it couldn't scan my free burger. The Buffalo burger i received was nothing like the poster! It looked like it had been thrown into the box from 3 feet away. And the sauce is awful.

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Anthony Williams . 2024-09-21

MORE AT Google

I went in with two of my friends, we tried to order a fillet twister wrap box meal and 6 hot wings. When I tried to scan my free reward for 2 original piece chicken, originally we thought it was for 2 hot wings. When we had told the cashier that the reward was actually for the 2 piece chicken instead, the cashier did not listen and kept the reward as 2 hot wings. we tried explaining the mistake to him countless times. he simply did not understand "the reward is for 2 original piece chicken, not hot wings." upon paying, he decided to entirely remove the reward instead of changing it to the correct one. as well as this, it also took him about 10 minutes to take this simple order, but only a couple minutes to pack it. There was only one assistant manager working the whole of front, (taking orders included). The queue was not long and there were only 4 orders to make, and yet he seemed to be really struggling. An assistant manager should be better than this! I don't mean any disrespect from this complaint. However, I will not be returning any time soon. Thank you.

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Ethan Lupton . 2024-08-13

MORE AT Google

The quality of chicken wings was so poor, ask them to replace with chicken strip which so salty it was difficult to swallow

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tirath singh . 2024-06-15

MORE AT Google

nice Three minutes to get a meal is delicious and I met a very nice person quickly.

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chloe ding . 2024-06-02

MORE AT Google

Don’t bother. Petty sad. Staff seemed unable to cope with a relatively small queue. Lots of tense exchanges behind the counter. One of four screens not working. Worker shouting there’s a 25 minute wait for chicken in a bid to dissuade customers - the only thing they did successfully in our case. Won’t be bothering with this again.

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Peter Victor . 2024-05-26

MORE AT Google

The only things we're hot were the chips ..chicken drum sticks soggy and cold! and tower burger cold chicken ..

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Lorna Button . 2024-04-15

MORE AT Google

Thankyou Steven, Georgia and Bev for the most amazing service and the amazing food. Peace and love to all the staff

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alimakeshift . 2024-02-07

MORE AT Google

Waited 20 mins for a very simple and small order while they did everyone else’s order who had ordered ages after us. Easier just to get a greggs

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Itz_Del 05 . 2024-01-05

MORE AT Google

chicken was drier than an eskimos lips and the chips saddened me deeply not to mention youd need a calendar to time how long the order took to come out

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cillian . 2024-01-02

MORE AT Google

Visited yesterday, friendly staff who took my order quickly. Hot and tasty food. Great service.

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Angela Delanchy . 2023-11-08

MORE AT Google

terribly ran , 4 johnny’s stood around waiting for food to cook but not serving the till in the meanwhile ? with a fat queue behind me it seems as though no one has initiative there

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Aaron Stiby . 2023-11-04

MORE AT Google

treat they’re staff like they’re nothing,racist and no help at all regarding disability’s,they just discriminate and get rid and lie about they’re staff after months of hard work. DAN CRAWFORD

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tiarna gardener . 2023-10-28

MORE AT Google

Slowest fast food outlet I have ever been to. I have been here twice now and on both occasions I've had to wait around 20 minutes for my food after ordering.

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bmc22 . 2023-08-30

MORE AT Google

This is the worst KFC i have ever been to! I went in wanting to have a 12 mini fillets boneless feast, but was told that they didn't serve this here. I then also tried to order a zinger tower box meal to be told they also don't serve these. What do they serve then? Eventually decided to just order a normal boneless banquet which came and it was cold, chips soggy and gravy runny. £10.29 for this shower of rubbish. Cashier # 80009419 was extremely rude and not helpful when trying to get our order correct. Paid over the odds for sub par food. Will never be returning again. Karen

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Samuel Allen . 2023-08-03

MORE AT Google

Missing items. While I was waiting I overheard 2 other customers missing items. I was then missing fries which I only realised after walking outside and came back for them. I hadn't realised I was also missing a mini fillet from my bucket meal, I didn't then go back as I wanted to eat everything else while it was hot. Supercharger dip tastes like curry sweats 🤮 Drum stick had bits of metallic silver on the skin.

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junk mail . 2023-07-29

MORE AT Google

Ordered food hardly anything available also the step in manager was an absolute clown All drinks zero no water no real pop Lucky one of the young girls gave me a full refund won't be going KFC for a long time

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mark c . 2023-07-10

MORE AT Google

Horrific customer service- ordered a Zinger Box meal as I always do at KFC but worst experience yet. Ordered it to takeaway and ate in the car as we were in a rush, so only noticed they forgot my beans and only gave me literally 6 chips when I had left. The food had taken about 15 minutes anyway far too long for a fast food chain of its nature. Extremely disappointed considering they charge an extra surcharge at services stations- £12 I’ll never get back!

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Zipo Mangaliso . 2023-06-05

MORE AT Google

Absolute clowns behind the counter left hand doesn’t know what the right is doing. Special is to nice

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Paul McDonagh . 2023-06-04

MORE AT Google

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