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3.5

Based on 14 opinions finded in 1 websites

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Nº 2484 in 3448 in Manchester

Nº 323 of 412 Other cuisines in Manchester

Score
OpinionsNoteTripAdvisor143.5

comment_iconOpinions

pretty terrible. am surprised at how bad. ordered thru a delivery company; got the wrong item, and one item was damaged. phoned the number on the website get thru to costa themselves and not the shop wrote an email complaint. manager called me. this was the worst part. the manager seemed like he was from a celebrity tv show. no brain and all chat. i explained the order was wrong. questioned me about the wrong order; it was a hot drink, i was sent the wrong drink. he said 'hmmmm'. next. the damaged order. reply was oh this could be due to the delivery company. no it wasn't. the order was packed wrong and it was in a very tight package so could not move around. the tight package damaged the order. lastly, the drink was underfilled on a previous order i had not complained about. reply: oh we have to fill them low so they dont spill. i told the idiot that this is maybe my 100th order over time from costa. i know where the drinks should be. silence. i can accept shops make mistakes but cannot accept over bloated, under educated, rather stupid, automatically defensive, unable to take any responsibility like a narcissist type of idiotic manager when u try to get it fixed. what a disgusting effort by costa didsbury. i will send this to costa themselves too, and it will be reported on a radio show between 1-2 today. once it has been i will send the link to costa too.

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Laura A . 2023-10-24

MORE AT TripAdvisor

I go to this costa always with family but this time staff just want to rid you off ask her to make drink she doesn't know and start reading recipes from recipes sheets and she did it wrong on the end and when i requested to make an other as its not right drink she just gave me a bad look and again messed up with drink I ended up giving up on the staff and walked out with terrible drink

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ahmed a . 2023-08-30

MORE AT TripAdvisor

Staff here were so friendly and welcoming even though they were busy and rushed when I came in. Perfect customer service

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Kirsty H . 2023-08-04

MORE AT TripAdvisor

I’ve ordered a couple of times now from this place through UberEats and without fail, they get the order wrong. Missing 2 main items from the first order and for the second order, they made me the wrong hot drink. How hard can it be??? Get your act together and do what your supposed to do

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florabotanica . 2020-10-17

MORE AT TripAdvisor

El personal siempre se equivoca y apenas parece que esté prestando atención a hacer su trabajo, no importa la atención a los detalles. Bebidas por debajo del estándar habitual de Costa, prácticamente arrojado a la taza. Interior desordenado con retoques inacabados y muebles gastados. Basura afuera en la terraza que no se ha movido en semanas. Apenas hay puntos de alimentación para portátiles, etc. Dadas algunas visitas, pero no volveré aquí de nuevo.

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L D . 2020-02-12

MORE AT TripAdvisor

Conocí a mi madre en Costa Didsbury el miércoles por la tarde 22 de agosto aprox. Un poco de cola de servicio lento solo un miembro del personal en las otras ollas de lavado. ¡La joven Natasha me dijo que tenían poco personal! . Cogí a Latte y me dirigí a la mesa donde conocí a mi madre cuando sus amigos acababan de irse. Mi madre va a esta Costa al menos dos veces por semana y está discapacitada. Ella le preguntó a la niña Natasha y el niño también estaba en el mostrador cuando mi madre compró su café, les preguntó si podían traerlo y pagar con su tarjeta, que solo necesitaba contacto sin contacto, ambos servidores dijeron que no, lo cual es muy decepcionante, especialmente cuando otro personal va por encima y más allá y no hagas que mi madre se sienta molesta. EL PERSONAL DEBE CONTINUAR EN LA CAPACITACIÓN DE SERVICIO AL CLIENTE CUANTO ANTES. O OBTENGA UN TRABAJO QUE QUIERAN HACER. Mi madre no debía volver a usar esta cadena de café. CLIENTE infeliz.

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Triciamargaret . 2019-08-29

MORE AT TripAdvisor

A convenient coffee shop with good service, usually with a smile and good advice. The staff are excellent in recommending new tastes / products, the latest new coffee (coffee bean) is very nice. I usually visit once a week on my walk to the village.

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J P M . 2019-01-23

MORE AT TripAdvisor

Convenient place to have an after-work coffee. Always seems clean and staff are friendly. Usual choice of coffees and cakes. Efficient service.

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stockportcountynil . 2018-12-09

MORE AT TripAdvisor

Visitamos esta costa, está dentro de la tienda para la mitad de taza de té, y tiendas a sólo un pedazo de pan tostado para disipar nuestra post-hambre de desayuno.Es un lugar tranquilo, civilizado en 9. 05, no estoy seguro de más tarde, cuando las madres y los niños llegar. En este momento, es temprano la suerte pocos sereno y los clientes puede disfrutar de encontrarse con su periódico o correo electrónico o programa de trabajo.Probablemente Après moi le diluvio. Disfrutar de este momento.El té, sí en una costa, es muy buena y dos tazas a la olla. Una porción de pan tostado es dos rebanadas, con un recipiente pequeño de mermelada buena, compartida con un amigo.

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greytrail . 2017-08-03

MORE AT TripAdvisor

El personal es muy hospitalario, siempre simpáticos y te da la sensación de que este es un café no es sólo una cadena.Amplia variedad de café de costumbre y tés, además de enfriadores con helado y pasteles, sándwiches tostados y galletas.Lookout para eventos especiales en el tablón de anuncios.

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Andrei H . 2017-07-24

MORE AT TripAdvisor

Normalmente no me molestaría escribir una crítica para una cafetería de la cadena, pero el personal en costa hoy eran tan genuinamente servicial que decidí hacer una excepción.Fui con mi esposa y mi hijo de 2 semanas, que era bastante molesta! Mientras encontramos una mesa y mi mujer preparó para alimentar al bebé, el personal tomó nuestra orden de bebidas de nuestros asientos y los trajeron para nosotros. Fueron muy atentos en todo momento y abrió la puerta para nosotros cuando nos fuimos.Realmente fantástico!

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zear1234 . 2017-06-17

MORE AT TripAdvisor

Very friendly staff who are very helpful. Looked clean & tidy. Food served hot & was delicious. Only down fall was the amount of midges inside which after telling staff they said they were dealing with the problem. Great little costa.

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lillysavage_12 . 2017-04-11

MORE AT TripAdvisor

Esta Costa tiene siempre personal muy agradable y servicial, aunque siempre está ocupado. Hay un montón de asientos y el típico arriba Costa Café y bebidas, come. Muy popular con una gran variedad de personas, especialmente personas que trabajan con computadoras portátiles, los niños después de la escuela primaria y pocos personas mayores leyendo periódicos.

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hollowa2016 . 2017-02-15

MORE AT TripAdvisor

Lovely staff. Good quality cakes and sandwiches.Always fresh. Good location.Didsbury is well worth a visit.Plenty of unusual shops.

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JANETDENISE . 2016-12-24

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