Based on 586 opinions finded in 1 websites
Based on 586 opinions finded in 1 websites
Nº 167 in 339 in Bassetlaw
Opinions
Wonderful staff, and very peaceful and quiet atmosphere
gaming profesional2 . 2024-10-02
MORE AT Google
Very happy staying here. Excellent value.
Linda Pont . 2024-08-27
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There are many hotels and restaurants in Worksop, but this is the best I’ve found. All the staff, from check-in to the bar, are helpful and do everything they can to make your stay pleasant. They make sure you get a room that suits your needs, and Dan, the chef, is one of the rare chefs who can cook a rare steak perfectly without overcooking it. I highly recommend that you, dear reader, try one.
Kevin Houstoun . 2024-08-15
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Absolutely loved the place! We only stayed one night but would definitely go back for a longer stay. The room and bathroom was spotless, the shower was great! It was a hot night but the air con kept room cool. Every member of staff was pleasant and helpful. We're not local and finding our way to the car park was a little difficult.
Janet . 2024-08-06
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Rooms are really nice, comfy beds.
Clare Hadley . 2024-07-17
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Very rude front of house staff. No help whatsoever when entering just basically showed away. Very poor customer service would highly recommend avoiding at all costs.
Matthew Hickingbotham . 2024-07-16
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Probably the best town centre hotel option in Worksop. Rooms are OK, but dated. Bar and restaurant area is OK and spacious, but drinks selection is dire...even no Scotch Whisky available at bar...which is weird. Good parking, although not sure how secure. Breakfast was good.
Ross Hopwood . 2024-06-21
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Traveling for work lovely hotel friendly staff and nice room and dining room.
George Waddell . 2024-06-20
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The room was beautiful and clean. We only had lunch, which we enjoyed. Will stay again.
Doug Stevens . 2024-06-12
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Great food, lovely service, clean room :)
Molly Eatock-Hamilton . 2024-05-30
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We Stop at the Lion Hotel 3-4 times when visiting family and absolutely love the hotel and the fabulous staff who are just lovely. The suite we stop in is superb and always immaculately clean and the food is always amazing. Can't fault this hotel !!
Darren Boyle . 2024-05-28
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A quick stop for a long distance driver, excellent for me
Tony Ellis . 2024-05-16
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Very happy to have stayed here, room was very nice. The receptionist was friendly and chatty! The steak dinner I had was very tasty and of a high quality. I've I lived in the area, I would definitely be a regular!
Ally MacEachen . 2024-04-23
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We booked The Lion Hotel for my fiancé birthday. We have stayed here a few times and always enjoyed it on previous visits. (although the food is poor standard) On arriving we waited almost 10 minutes for someone to come to reception (after ringing the bell) . A young waitress came and said “ I’m sorry this isn’t my job. I will try my best, “ she gave me a form to sign and put in my vehicle details . I filled in the form and returned it to her. A few minutes later a woman came out the back, looking like she had just woken up. She said it’s £100 and £25 in case you want breakfast. After eating here previously, we certainly didn’t want the breakfast. I explained we wouldn’t be wanting breakfast or anything else, just the room we booked. She told us it’s Policy , so would have to pay . We were then told the room we booked is unavailable and they had put us in a different room. At this point , I requested to speak to the manager. She told me “ I am the manager , we of check inn area” I asked if there was a duty manager. Soon after the waitress had requested the duty manager to come, he came and I explained what I had been told. Very abruptly he told me . That’s policy , it is what it is. At this point I said we won’t be staying. I was not prepared to pay for something I knew I didn’t want. I booked a certain room as the room meant something to us. The hotel lost £100 , we went to Premier Inn Worksop and we had a lovely evening, smooth polite check in, £30 less for the room .I recommend this modern hotel . It’s hard to believe The Lion Hotel are 4 star. I think it’s ready for an up to date rating review.
Matt Bennett . 2024-03-30
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My pots were very clean, thank you Airron!
Harvey Simpson . 2024-03-11
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Had a meal here, service was good food was good, good selection of drinks as well, got talking to a guest and they said the rooms are nice.
Richard Dering . 2024-03-09
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So for the first time in my life Christmas dinner wasn't at home with the family & the conundrum of where to eat on the day was a good one....Someone suggested the Lion Hotel & so I made a phone call, from there the process was silky smooth, friendly & professional. I was asked for an email address so the menu could be sent out for my party to choose their courses & paid the deposit. In the fullness of time I paid the remaining balance & waited for the big day. We weren't disappointed, the day was extremely well organised, the delicious food was delivered on time & piping hot. The staff were very friendly & efficient - We were one person light because of illness & the staff 'plated up' the meal for us to take away. What more can you ask for ? The whole day was a welcome change to the usual mayhem & stress. I can't praise the Hotel & staff enough - many thanks for a very enjoyable day & I reckon we'll be returning this year.
Neil Waterhouse . 2024-01-08
MORE AT Google
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361 Opinions
Visited for Sunday dinner. Service and staff excellent, food was good quality and cooked lovely, 10/10 We would definitely recommend and we will definitely rebook, thankyou
282 Opinions
Excellent Chippy, always good service and banter whilst waiting for your order.
353 Opinions
Lovely meal as always, the special menu on Tuesdays is such good value at £15 per person
474 Opinions
255 Opinions
DO NOT BUY YOUR FOOD FROM HERE!! Today was the 4th time I have been here in the last 6 months, every single time there has been an issue with some part of the order. Either, burnt, cold or just inadequate. Today my 2 breakfast wraps were cold, soggy and had paper stuck to them. I took them back and kindly asked for a refund. The owner, with the blonde hair, who is also the cook, is one of the most incredibly rude and unapologetic people I have encountered in my 50 years! She reluctantly refunded one of them, because the other had been cut in half, with the missing half in my colleague's bin! It was apparently my fault it had soggy scrambled eggs causing the problem, as I did not ask for a fried egg instead!!! I was given no alternative upon ordering. I asked why she adds scrambled eggs knowing it creates this problem? Again, no hint of an apology whatsoever, the customer service is non existent. My whole workplace will NEVER order from here again. I selected 1 star because you can't leave a review without selecting it. DISGUSTING experience.