Lintzford Garden Centre in Gateshead

Lovely cafe, I regularly attend with friends, however I will not be returning until after Christmas. For some reason they have set up a pair of ‘Christmas Song Singing reindeer’ right next to the dinning seating area. So unless you’re happy with listening to loud, none stop covers of Christmas hits, you may want to consider somewhere else during this festive time. It was fun and humorous for a minute, but then becomes white noise. On a positive note though, what a delight the lovely lady with the colourful on the till today was and always has been in previous visits.

I was there on Wed 16th october, I was with my younger friend and an older friend , I was disappointed that on ordering food 1 been off the children's menu for my 77 year old friend who doesn't eat that much ,was told it was for under 13s only ... Ok I get that ,but looking round I was, apart from my younger friend who's in her 20s the youngest one there and I'm 60 , older people some of them are not big eaters , come out your heads together and do a OAP menu , a lovely busy garden centre like this hasn't thought of that! Coffee machine not working , food was lovely but too much for my 77 year old friend , the staff member , star of this visit was Elsa, she made sure we were ok , I was dying for a coffee , Elsa sorted that out and made me a milky one , Elsa is what every busy cafe needs , and I watched her it wasn't just us she was so nice too , so Elsa saved the day , Thank you .

We were looking for a garden centre with a cafe just for a browse & a coffee. I wanted a cheese scone, had non, cherry scone, had non & this was at about noon Saturday 14th Sept. What I ordered was brought to our table & what I can discribe as plonked onto our table no interaction at all, no words were spoke by the young lass. After this I don't think we will be calling again. The rest of the shop was love to browse at our leisure.

Food great. All the staff lovely and friendly. No idea what other reviewers complain about as they all go out of their way to be helpful. Never heard any of them complaining about our diverse orders.

I chose the "offer" - soup and a scone - while my wife had tea and a scone. The scones were fresh, the service propmpt and friendly and the environment clean and airy. Not too expensive for an occasional treat. Gardemn centre is noice too with a good range of plants.

My sister had booked for afternoon tea to celebrate my birthday. The venue was very accommodating as they knew we were attending with a baby and made sure we had a table with space for the pram. The afternoon tea had a wide range to choose from we got to choose our sandwich fillings, flavours of quiche and pie as well as 2 cakes each. The tea was also unlimited. The food was all homemade to a high standard and the staff were very attentive and friendly. We couldn’t finish all the food but the staff gave us boxes to take food away with us. Will definitely be back.

3 friends and I had afternoon tea. It was outstanding. All food freshly prepared from a huge choice. Sandwiches packed with filling, scones huge and delicious, cakes scrumptious and the Strawberry Tarts were to die for. Staff lovely, friendly and very helpful. We are ladies who live afternoon tea and we ho to a different venue every month from Matfen Hall to Langley Castle. This has been the best yet. Lots of food too, first time ever we have needed boxes to take some home. They could charge a lot more for the standard of the content. Thank you to all the staff from us all.

Warm welcome from friendly staff, lovely coffee, sandwich and cake served to my by polite and friendly staff. Clean, and spacious facility. A lovely stop off following a browse around the well stocked garden centre which also has a fantastic display of Christmas decorations, ornaments and lights.

Disappointing yet again. We visited on Wednesday 6th dec. The service had improved very slightly from our last visit but our main disappointment was how cold the cafe was in fact it wasn’t cold it was freezing even the staff were wearing fleece coats. So much so it took only around 2 minutes for our hot coffee to get cold and the cheese scone was very cold as if it had been in the fridge even though it had been on the counter. Not a pleasurable experience!!!

Nice food but miserable staff, one much older diner spilt his tea by accident all over floor and table, he asked for tissues, no help to help his clear ot all up or mop floor move tables he did it himself. Terrible it dosnt cost anything to smile or help

Expensive and disappointing . Our order was overlooked and when reminded the server was abrupt. The coffee was tepid and the cups were not put on their saucers. When they were fi ally brought to the table. We have often visited in the past but will not do so again. Prices have gone up and standards have gone down.

Have been a few times now with my girlfriend and I have to say it’s one of our favourite spots for a coffee, bit of food and a browse round the shop. Food in the cafe is excellent and we’ve always had really pleasant interactions with the staff, who couldn’t be more helpful. We particularly like coming for breakfast as I love the stottie and my girlfriend likes the eggs benedict! All the food we’ve had is great value for money as well as it’s delicious! The shop itself has a great range for our home, both in and outdoor, and we will definitely be returning soon for a bit of garden furniture that we have our eye on. Same as the cafe, the staff were lovely and so helpful as they pointed us in the right direction for stuff we were after and even help carry a few bits to the car for us. We are definitely going to keep coming back here and advise anyone who hasn’t been to go too!!

We have been here lots of times and apart from the occasional dry scone have never had an issue until today…the heat must have got to the staff they were miserable and abrupt. We ordered at the counter with somebody who looked like they didn’t want to be there. When our hot drinks were brought over they were practically thrown at us by the lady saying the hot milk is in the jug!!! She abruptly turned and walked away. Our scones were then put at the other end of the table. We now had two trays which we had to get our items off. Ever since covid trays are placed on the table is it not now time you improved service by taking items off we saw some elderly people struggling. Staff training is drastically needed as today put us off. You also have too much competition locally to be giving bad service!!!

Absolutely terrible I could not bring my dog in anywhere on the land of the building. I would expect a place where there is loads of dog walks, a lot of woodland and countryside to be able to bring my dog. Even just looking at outside plants.

Had lovely quiche lorraine and chips and a latte .quiche was lovely reasonably priced for 2 of us only £20 .we cant wait to return again it was a.nice sat treat .

Ordered 2 hot drinks and sat by the window. Lots of older people eating & drinking, but in my opinion, foods a bit pricey here. Drinks order received by a pleasant male staff member.

Just quick visit, interaction I had with one member of staff pleasant enough but cakes overpriced and terrible. Driest cake I’ve ever had and didn’t at all seem homemade. Don’t bother with the cafe

Awful place with very rude staff, don’t allow dogs, won’t allow you to take your dog in whilst they’re in a carrier either. Really rude about it too. Dogs aren’t even allowed in the outdoor section. I don’t know a garden centre that doesn’t allow dogs in apart from this one. Their loss.. as they’ve lost a couple of hundred pounds from me that I was going to spend in store. Get with the times. This place is also awfully over priced too.

Booked a table for 14 for a family lunch.Table was set beautifully.The service and food was excellent.Thank you very much to the staff.

Love this garden center always manage to get plants for what I need, and complimented by good range of pots and the usual garden center shop. The cafe however is pretty mediocre, vibe is greasy spoon truckstop. Service not rude but not engaging either. The food, well you can live on it but not inspiring when cafe's in general do so much better than this bland offering which seems to be made from the cheapest ingredients they can get hold of.

After a couple of years of both lockdowns and avoiding this particular garden centre cafe, we called in again to look at the Christmas display, we had heard they had got a new chef so we braved it and tried again fingers crossed the coffee had improved and I'm pleased to say it has, still not the best but much much better than previous visits, so much so we will be going again

Parked here to start walking the Red Kite Trail and we were looking forward to enjoying a late lunch in the restaurant in the garden centre. The garden centre was full of boxes, Christmas stock I presume but the cafe was even more disappointing. Lack of choice, poorly organised, felt like no one cared about the place! Needs a face lift , inside and out. Won’t be back!

We visited this venue today with the intention of having coffee and a little get lunch. Sadly the cafe looked and felt like a works canteen 😩😩😩 so we decided not to eat there. The shop is good and the garden centre fully stocked but...

We visited the garden centre looking for new plant pots and to have coffee which we succeeded in doing,however we did purchase some solar lights,which on returning home 1 piece of 1 of the lights was missing.A quick phone call and a few days later...

with somewhat trepidation we visited the Cafe in the Garden centre-- pre covid we were 3/4 times per week customers --well it was great! limited menu agreed BUT superb staff-- super cleaning going on between tables -- food as good as ever was -- staff...

Cracking little garden centre with reasonable prices and excellent range of plants on the day we visited after lockdown. The cafe was nice with a great range of cakes for the kids and my gran. Plus a great selection of local books that you don't...

What a garden centre! Best one I’ve ever been to. We have nothing like this in Australia. They sell everything - not just plants & manure. BBQs, fire pits, ornamental animals, great furniture, Merrell shoes, gifts, candles, Christmas lights, coffee & stuff I’ve forgotten. One...

I have never known such a scruffy place, shabby, and well used tomsay the least, the food was disgustingly awful, the service was disgusting, andcthe staff absolutely non caring, abrubt, and dismissive, my impression of this place was, are the closing dow, packing boxes everywhere,...

Lunch while shopping was good. Excellent choices, nicely served & reasonable cost. Although the restaurant was very busy, we were served promptly

Four of us called in for a snack at the café at 2:30pm on the 30th of December 2019. Initial impressions were that we had stumbled on the aftermath of a burglary but it was actually their sale of Christmas stock. After picking our way...

Fantastic afternoon tea! Lovely selection of food both savoury and sweet. Pot of coffee and tea. Staff very attentive. Cannot fault it at all. I've been for afternoon tea all over the North East and this is one of the best!

Had Sunday lunch here today, roast beef was nice thick slices and a nice gravy, homemade huge Yorkshire puddings which were lovely veg was tasteless and lukewarm .staff were nice and friendly .we had a fresh cream strawberry tart which was also delicious. Sadly this...

Always call in when passing, plants good and have never had a problem, staff very helpful, and pleasant, and will give advice and help when required garden centre and checkout. Have not been to cafe for a long time.

This is a lovely garden centre, reasonably priced and we visit regularly, it's downside is the service and cleanliness of the cafe.Dead flies on floor and window ledges, staff without aprons or hair covered, serving food and taking money, not very hygienic at all. Scones...

Called in today for the first time to meet friends for coffee. Sitting outside a particularly keen wasp decided to sting my little boy twice in quick succession. The staff were brilliant in helping us out and called back a few times to check on...

Called in as read review and wanted to see for ourselves, found staff in shop very helpful, gentleman and lady in cafe lovely man asked straightaway asked if we needed help and lady very chatty and scones lovely, latte hot and creamy. Would definitely still...

Terrible food. Weve been a few times and alway thought the food was basic but editable, today we had four scones, 3 coffees and a tea, the scones were obviously yesterday's, so so dry, in fact one ofmy friends took theres back, the counter staff...

Very disappointing visit, lady serving in cafe very unfriendly the worst attitude ever,not a smile or can I help you nothing. We arrived at 12 lunchtime just wanted a tea and cake, no cakes, so asked for cheese scones,no cheese , just 2 fruit scones left they were terrible , will definitely not be back

The food was awful. Tinned peas and tinned carrots served with an inadequate serving of corned beef pie which was dry and lacking corned beef taste because it was made up with so much more potato to maximise profit.

We use this garden centre a couple of times a year each time hoping they have got better a coffee making, each time we are disappointed, again today coffee was very poor, this day and age we have become a nation of coffee lovers, if you want a good cup aviod Lintzford, drive into further along the road to bridgehill and visit sweat hearts cafe or if its a garden centre Lanchester a few miles away is much much better for coffee and cake, on the plus side garden centre is pretty good

Our first visit as a family, we live in Rowlands Gill and have been meaning to visit for ages. We were disappoited by the cafe food, service and general atmosphere. There was no menu to say what food was on offer, the hot food was covered and not explained in any way. Service at the counter was slow and unfriendly.

We came here at lunch time for a look around and food at the cafe. The woman who was serving at the cafe had to worst attitude I have ever come across. She was rolling her eyes and sighing as we were ordering and shaking her head and huffing and puffing when were asking for hot drinks. I couldn't believe it so I asked what was wrong with her. She replied hastily that she was just confused with our order, obviously she realised how rude she was being. I was actually laughing with my partner in disbelief at her attitude. We decided not to order food and just have the hot drinks and leave. As we were leaving another member of staff asked me if the woman was rude to me and I said yes, she then said 'I could see you found it hysterical' as if she was angry at me laughing. I was actually laughing in shock and nervousness. It's safe to say will never come here again.

Friendly staff and reasonable cheap food in lovely setting. Garden centre has great plants and wonderful wooden benches

Great food but a little pricey like most garden centres. Not been for a while but I can't remember being disappointed with anything I had here . Staff are always polite and the place is in a lovely setting

Local garden centre for me,quite big and lots to look at Outdoor covered part,outdoor seating area and indoor cafe.Very Christmassy now looks lovely.Well recommended.

This garden centre is in a lovely location but is quite run down and could do with a revamp. In particular, the cafe area is pretty dire and could be great if it was managed correctly. Get a decent chef in and clean the place up. The manager should go and visit Bradley Gardens nearby and see how it’s done as the place is a goldmine and always busy because of the quality it serves.

Extremely disappointing visit and we will not return or recommend to our friends. There was no one at the counter when we arrived, although there were staff nearby who knew we were waiting, but there was obviously no rush to serve us, as no member of staff came to take our order until a small queue had formed.

Visited via an organised trip, Lovely garden centre plenty of lovely items in main shopping area. cafe area very basic,

Surprised to find restaurant almost empty at 12.30, no queue at counter and only one person serving, which is unusual at this place. Then it became obvious. Soup lukewarm. Bread buns stale and mouldy, were replaced. One saucer unwashed. Tried 6 different salt and peppers, yet to find a usable pepper. Carpet tiles filthy. Whoever runs this restaurant either doesn't care, or is running it down for whatever reason. I would have thought with so many bad reviews, would have taken notice. God knows what the kitchen is like. Needs a visit from Authorities.

This garden centre needs a good shake up! The cafe has potential to be lovely with nice views of squirrels outside etc but the cafe is run down and dirty. While we sat at the table a member of food staff leant over us to sweep dead flies off the windows!! The cafe is dirty and dated and the staff never smile or greet you. The food is left on a hot plate style counter and not even displayed nice. The manager is in denial or needs to up his game for this place to be great!

Staff very unfriendly and scowled when they saw I had a dog with me (dachshund) and told me I couldn’t enter the store. I said okay that’s fine - there was a sign at the front of the shop saying ‘no dogs allowed in store’. Understandable!

visiting my birthplace so called in with a friend for a snack..OH MY GOD...the staff are so dull and boring..the cake was dry,sent it back gave another free..watched them taste the cake and binned the rest...this place needs a good kick up the a..e...will not return.

Unfriendly manner of serving staff member at till. Cutlery unclean, poor selection of food available, table(s) uncleared and unclean - although generally disappointing the food we did get was reasonable enough - won’t rush back for food - garden centre was decent but let down by the cafe/restaurant - hopefully a one off although other reviews don’t reflect that

Atmosphere good but food average.The staff are very helpful .Not a great range of food but the scones and cakes are good

9 tables not cleared on our visit today , non cleaned ,most were visibly dirty . more than four members of staff there , one serving , very slow , not pleasant at all . I have been here many times as our friends have but this is the last time for all of us , never seen any one supervising This is without a doubt the worst Garden centre café that I have ever visited . filthy dirty behind the serving area and on the café floor , a waitress put wood onto the fire then served a customer without washing her hands . Management cannot be unaware of this surely . .

Garden centre has some lovely gifts but the cafe is awful ordered a toastie didn't think you could get that wring but the bread was burnt cornbeef salty and some attempt at a side salad a little grated cheese and lettuce for the price was bad I think it was £5.50 and I've had much better for that the cheese scone was that dry it stuck in my throat...its such a shame.

I remember when this first opened. It was lovely. Wow how it has gone downhill. Staff in restaurant are aloof, incompetent and unkept. It was freezing, unclean and very dated. Restaurant does not offer much. So much potential, such a shame.

unclean tables, dirty cups, dead flies on windowsills in November, cold, staff scruffily dressed, mice running around, avoid the café at all costs, no food hygiene certificate on display but believe it a two star. shop very good.

Fantastic selection of Xmas decorations gifts and cards as well as plants. Good coffee and food. Good parking

We go here often and the reason we only give it 3 is that the tables are always sticky and often need to wipe them your self with a hand wet wipe! The coffees are nice and the cakes are ok too. It's a lush setting it's just a shame the staff are a bit bit too chilled t clean up!

Called in for a quick coffee while my car was being cleaned at the nearby car wash. I had a latte which was nice. Service was quick and staff helpful and friendly. The coffee shop was busy but the garden was lovely and peaceful.

Lintzford Garden Centre is one of those rustic gems that has to be visited to be appreciated. As I am local I know where this is, however I imagine its hard to find for somebody travelling out of the region. However believe me when you get there it is worth the effort.

superb lunch today for and only 6.95 amazing value--such a great meal and so much better than ever ----had been in the past but we had melt in the mouth pork!! huge Yorkshire Puds and lots of fresh veg

We visited on Friday at around 1pm. There were tables in use but the cafe wasn't busy. Unfortunately I didn't realise until we went to sit down how dirty the place was. The floor covering was filthy - badly stained carpet tiles with food crumbs around every table, several tables had been cleared but not wiped down and some of the windows had clearly been wiped with a dirty cloth. Trying not to look at the grime I looked up - and found cobwebs hanging high above the tables. We ate our sandwiches quickly and left. We won't be going back.

The sat nav seemed to take us past the garden center so be careful

A lovely place for visiting but find that staff appear so unhappy. The food can be nice but have had to return food a couple of times and I'm a person who isn't fussy and would eat anything. Have been when food looks like it's been there for a few days such as hardened cream in cakes. Staff will ignore visitors at the counter to continue he chatting.

Handy for locals and have visited several times but the coffee-shop and loos are in need of an upgrade. The trays are often dirty at morning coffee time, likewise the carpet. Attitude of staff serving food variable, choice and quality of food variable.

Visited several times with family and always been impressed with the food on offer and the merchandise in the Garden Centre

Staff are unfriendly and treat you as though you have trodden in something, poor range of snacks and food, milk sachets are often sour. Cups dirty and staff are arrogant.

Good garden centre, also good coffee shop. Lots of pots and tubs. Plants for indoors as well as outside. Good selection of bird tables. As well as trinkets and fancy goods.

We go every sunday the staff are really cheerful they have time always to answer questions, the garden staff are on the go working all the time ,if you wait a minute they will appear!! The restaurant is in a garden centre , sorry but the staff are not grumpy we always leave clean plates!!! they do a service ,cant please all the people all the time, happy new to all the staff...jeff

what a pity that the cafe doesnt buck its ideas up-- could be a gold mine as there is nothing else in this area-- garden centre GREAT!!! staff friendly but the food!!! so poor and lacking in appeal

Garden centre has reasonable range of plants and gardening equipment plus gifts etc, oak furniture looks well made and reasonably priced.

Decent garden centre, ample parking. Food and service atrocious with even the basics done badly. Everything smacks of greasy spoon catering. Staff miserable and humourless. Almost no choice for breakfast. Just a dry sausage or wet bacon sandwich. Bacon limp, soggy and left standing in a tray. Scones looked nice but real stodge and tasteless. Must be the worst eatery within 20 miles of Newcastle! Do not go unless nowhere else is open !!!

Went here for a light lunch - soup was tepid and cheese and tomato baguette was hard and dry. Small pot of tea between two. Wouldn't recommend.

We went to lunch time , it's nice garden centre easy park. Really relaxed had coffee here. The plants a bit more expensive than you would think, But it's worth it !

The garden centre is well stocked and have a great choice across all garden requirement's. From seasonal to plans for the garden designer. If you are starting a new garden to just topping up your existing one, there is loads of choice.

Lovely garden centre with a good selection of well priced, healthy plants BUT avoid the cafe! There were 2 families in the queue on the Thursday afternoon that I visited during the summer holidays - a lady who wanted an ice cream for her granddaughter and my mum and I who wanted a cuppa and a cake each. There were only two other tables full in the cafe area. I rang the bell for service and a lady came from the kitchen area - obviously upset that I had disturbed her. The coffee and cake were fine but we felt decidedly unwelcome!

Very nice garden centre.Been many times Spacious and pleasant with good helpful staff.Good outside views and seating. Recommended.

The cakes are always fresh and the latte so good. A nice place look out over the surrounding countryside. If your luck you may even see a red kite. Then browse at your leisure around the garden center.

Such a shame as this could be a gold mine. With the right staff and better quality food and a adjustment to the prices could put this place back on track. Excellent as a garden centre not so good as a place to eat.

First time we have visited and don't think we,ll be rushing back lovely large dining area but the staff were so lethargic, the table next to ours had dirty dishes off diners and the waitress saunted over picked up one cup and saucer and strolled away., Then in the plants area ,at about 2/30 theyre watering the plants !! there was water all over, my feet were soaked there was more on the floor than the plants , dangerous . A lady made a comment about the water and was told the plan come first! !!!

We often pop along to linty ford. But I can honestly say we won't be back in a hurry. Staff in restaurant are very rude. & there's never any staff to ask questions or advice. Rubbish is lying around &toilets; no very clean

very good garden centre and all the staff are helpful and friendly, café side is typical garden centre food, nothing spectacular but not bad either if your hungry all the better, cakes,scones and fresh type teatime food is ok as bought in from good local baker.

We thought we would bring family here for a walk and a bite to eat before they went back home.Never again,oh my God,I felt so embarrassed. The building needs some serious tidying up, there is boxes dumped everywhere, garden furniture abandoned at the top of the restaurant and the section behind the plants needs some serious work.My 2 stars are for the quality of the plants even though they're expensive. We asked for a jacket potatoes at 12.45 to be told there were none left,we then decided on a baguette which were rubbery(probably yesterday's). They came with prepacked grated cheese and a lump of iceberg lettuce. What a let down!! The staff need a serious shake up, they never smile and have no customer skills. The restaurant could be a goldmine if it is run professionally and a proper decent chef was producing the food and not the women who have no interest in the job apart from when they receive their payslip.The manager walks around smiling at people but doesn't pay any interest in what the staff are doing. Give them all a good shake because at the moment its the locals that are keeping the place open.It could be a goldmine!! There is no atmosphere and I find I don't want to hang around too long.

Visited this cafe for a quick lunch as we had a busy afternoon planned and it was on our way. We hadn't been for a while, and as we waited in the queue we remembered why. It is the only cafe we have ever visited where the staff have their own lunch at lunch time leaving only one staff member to serve. Despite the fact that she was busy she was unflustered and helpful. We visited at about 1pm, but have visited at 12.30 and had the same experience. What adds insult to injury is the fact that the staff taking their lunch break are in the cafe so in full view of the customers. We both had toss toasties which were OK for the price and the coffee was nice, but we won't be back.

Plenty of plants/ shrubs etc to choose from as well as gardening equipment, clothing and accessories. There are lots of gift options to purchase. The cafe area is spacious with choice although some of the food options are a little more cost than expected. Staff make this centre a lovely place to visit, being very friendly and helpful. Local for us we will continue to be regular visitors.

I have only sampled dessert here and they come highly recommended. If you fancy a sweet treat this is your place to be. Plus friendly staff and a lovely real fire.

Nice stop off back from the metro centre. Quite pricey for what they sell in the shop. Reasonable price for coffee. Not a large selection of hot or cold drinks. Staff were pleasant enough , good location for wildlife. Table was a bit dirty.

Called for tea and coffee - and were tempted by a piece of coffee cake - it was fresh, delicious and not particularly expensive.

My friend goes for scampi and says its great. My jacket potato is always ok, but its pretty basic stuff with a side of a few shavings of iceberg and a tomato and cheese! Yes its a garden centre and there is plenty there for a basic tasty meal. I cannot agree about the staff there though, they are so slow and not exactly trained in customer service!

Locally situated for us it is very convenient for us visit. Good range of outdoor plants. Nice selection of gifts. We have found staff always very friendly and helpful whenever we visit.. Visited café which has a nice log burning stove central to the eating area. Some nice homely selections of food available.

Its certainly not world-beating stuff but the food here is pretty decent. Its take a tray and grab/order what you want sort of idea. No kids meals when we came, but they did up a cheese toastie off the menu.

Called in to finish off some Xmas shopping in the Garden Centre & as it was around Lunch time thought that we would give Restaurant a try instead of cooking at home. All the food has that homely look with no boil in the bag Lasagne etc. Had the Homemade Steak & Mushroom Pie solely bought because of it's looks & was not disappointed. Serving Staff very helpful & cheerful, yes could not fault it & as good if not better than a lot of Pubs are serving up as "Lunch". Will definately be back. Forgot to mention, my wife enjoyed her meal as well.