Lilo Newport Grill House and Juice Bar in Newport

Best experience ever, easy to get to, best staff EVER, Mohammad was so lovely as well as all the rest of the staff. very accommodating and the food was beautiful! Will be coming here again and my friends will be recommended to go here. Best place in newport!

A lovely place with tasty food and accesibile prices,and best serving ever.As soon as you enter the restaurant, you are greeted by a very polite and respectful girl who smiles at you and invites you to the table, thank you Ella for the service, 5 stars thanks to your professional attitude and I am sure that your image will bring added value to the business because the most important value in a business are the people experience and interaction and only after that what you're selling really matters.

Amazing food! Great service and the smoothies are banging too! 👌🏻 Definitely be coming back!

We had a dinner here and will come back again. The quality of food and fresh juice was awesome. Must try watermelon juice and orange juice and beetroot+carrot+honey juice. We ordered a platter and it was Huge!!! Service was EXCELLENT!!! Kennedy was so lovely and caring. After a long long time we had this kind of service and food and environmental!!!

Delicious food and great service.

Myself and my girlfriend decided at the last minute to revisit this restaurant that we first went to about 3 months back and where we had an absolutely fabulous meal. We were not in the least bit disappointed as we both agreed that the food was even more delicious than on our previous which we that was fantastic enough that night. The food is very obviously very freshly prepared contrary to some of the Google reviews you could read but be foolish to take much notice of and more than plentiful in it's portion sizes it's extremely good value for money and perfect for sharing for couples and groups too. The service was also very helpful and friendly and couldn't do enough to mate sure we enjoyed our meal so we wouldn't hesitate to highly recommend this restaurant to anyone and urge people to give it a go and see and taste for themselves. We will certainly be back whenever and as often as possible.

Have been to LILO’s in Cardiff many times, as we were at The Royal Gwent Hospital decided to call in on a Sunday evening. We were greeted with a friendly face & told we could sit anywhere we liked. My little boy was very excited with the smoothie menu & the waitress kindly let him choose his own recipe of fruits (which he loved). The fruit smoothies are AMAZING!! We all had a different one & enjoyed tasting each others. We ordered the cold mixed mezza & a few hot mezza. Wow!! The food was delicious.The lamb starter was one of the best I’ve ever had & we regularly eat Lebanese food. The two waitresses were lovely. They & the two chefs said goodbye as we left, which was a lovely finishing touch to an enjoyable evening. Will definitely be going back.

Lovely food, speedy service with a smile

Ruby was absolutely amazing, served us delicious food with a smile on her face, would definitely come back and recommend

Hibah phisically made the best milkshake ever, compliments to the chef who makes the best food and the experience has been consistent the 3 times I have been here, in such a short space of time. Highly recommend!

Needs serious renovations. Food was bland.

While on my visit to Newport I decided to try Lilos. As soon as I walked in, lovely smiling faces greeted me and showed me to my table. I ordered the daily special was only 7 pounds - there were 3 choices I decided on beef burger with chips and drink. Food arrived wow presentation was great and was a really nice burger and chips tasted home made. Not forgetting the lovely waitress Ruby, she served me with a smiles Will visit again in future and I reccomend to everyone to try! Keep up the great work👍🏼

Excellent taste as always, the chef is amazingly consistent in preparing dishes tastefully. Usually I get takeaways but for a change dined in and Ruby's service was excellent. Keep up the good work. Best wishes

Food is amazing and delicious delivery was fast everything is great thanks

Miss selling on Uber Eats, see the photo, if you dont click the listing you think its coming with chips as chips are pictured. Food didn't taste fresh at all, like yesterdays chicken warmed up. Pizza was terrible & over cooked.

Served by Kennedy - excellent service. Thoroughly enjoyed the food. Thank you!

Went yesterday night for my mums birthday and our waitress Ruby was amazing and very patient and we didn't have to take long to have our food

Really great experience. Came with a big group and we were all accommodated. Food was really good, especially for the price. And the staff was great. The three servers were very friendly and accommodating.

I'm from out of town working away from home, I was recommended to come here and so glad I did! Kennedy was really accommodating and the food was on a whole new level. The no alcohol policy was replaced with the best homemade milkshakes so was not disappointed! Highly recommend, great authentic homemade food,! Well worth the wait as all made to order and fresh

Great service from Kennedy and Heba. Food was fresh, tasty and large portions (sorry didn’t catch the chefs name). Will return when in the area again.

Fabulous food and fabulous service (thank you Kennedy :))

Me and the lads have a catch up and have a good meal here tbf. Beautiful food Hibah your a good Man and thank you Sir. Food was great as always

Ordered a take away family platter and chicken shawarma the food was hot and full of flavour. Amazing taste and fresh, I will be definitely ordering again

Ordered a takeaway what turned up was not as advertised. The container it did turn up in was only half and well below par. Rang the restaurant and they refused to rectify the problem and hung the phone up. Absolutely appalled and will 100% never order from this place again.

I order take way every two weeks one time my food, today I order by food it’s not hot and chips not cooked properly and half chicken is over cooked and burn, waste my money

Try chicken burger 🍔 it's yummy I liked it so much

lovely as always.. thank you for the carrot cake guys 😊

Took nearly 2 hours to deliver on a thursday evening, when I called to chase our food, I was told that they didnt have any drivers. The food was cold and the wrap was very disappointing.

2h30 for delivery, arrived cold, hardly any chicken, very greasy, no response and phone line constantly busy. Waste of money

The food came late due to it being delivered to the wrong address and some miscommunication but thanks to the lovely customer service of JESS our food was brought to us within 20 minutes of having a conversation with her on the phone. Legend, thank you JESS, much appreciated x

Really lovely staff and the meal was fab, the prtion sizes were huge! Will definitely be back again soon.

Called in for dinner this evening. The staff were so lovely and the food was absolutely amazing! The portions were really generous, the meal actually beat me and my daughter but we were able to box it up and take it home! I've included a photo of my meal as it looked beautiful and yes, it tasted as good as it looked! My daughter tried one of their juice drinks, which are actually freshly prepared, she loved it. We will definitely be returning for dinner soon. Thank you!

Wrong order, 25 mins late, food almost cold

order this last week and again through them as it's cheaper love this place great food great delivery guy and come to cwmbran..

I can’t comment on the atmosphere here but I’ll assume it’s as good as the rest of my experience with LILO Grill House. I ordered on uber eats just on the off chance that they were still open seeing as it says online they shut at 2am. By 2:45am my food was delivered and it tasted amazing everything was beautifully cooked and presented. I’ve never ordered from here before and I can say I will definitely order again. Would recommend to anyone.

Great food and they were really helpful when the order wasn’t received from just eat

Said 50 minutes delivery time on app. I checked after an hour and status was still at “your order has been accepted.” It was only when I rang the restaurant 1h20 mins after I placed the order that they got to it. Then it arrived in ten minutes. Food was shoved at me lukewarm.

Delicious authentic middle eastern cuisine

Food arrived cold, the meat in the shwarma and the mixed chicken/lamb rice dish was tough and didn't feel fresh at all. The salads were tiny and cost £6 each. Just avoid unless eating in, really disappointed. Very expensive (£44+ for two people) and only able to eat about a third of what arrived.

It’s just too expensive for the quality of food

So delicious. Been ordering from Lilo's for about 10 years now, the food is always incredible, fresh and flavourful.

Very expensive and very low quality food. Ordered lamb wrap - it was tepid soggy had hardly any filling and very little meat. Starter was rubbery and had hardly any filling. The desert I ordered was replaced with a different item without notice.

We were visiting Newport for a work event and wanted to eat some Halal food. This restaurant was absolutely fantastic. Firstly, the service was exemplary. The starters were great as was our main. The chef personally came to check in on us and also made local recommendations for dessert. Thank you Mohammed

Always loved to come 😍 and enjoy the ambience with great food.

Excellent food and service especially from the two staffs I’ve met there on duty namely Kennedy the cook and Hibah the waitress! I’ll surely come back for more taste of this magnificent restaurant and I’ll surely recommend it to my family and friends,Lamin!

Delicious food. Good place for family. Amazing service and highly recommend. Definitely will come back again. Average prices. Thanks

First restaurant we tried in Wales, as we came from Birmingham. Friendly staff and high quality food (big portion). Couldn't finish platter 1 (we were two). Loved the Arabic tea which was on the house. We coming again before we leave Wales.

Absolutely brilliant customer service. Very welcoming and Mo is a credit to the company

Quiet day for them we were the only 1z sat at a table inside. WHen we went in 1 lady was serving the entire 1 hour i was there she spent sitting on her phone or outside with her mates. Food is gone downhill had really soggy sticky rice showerima was ok. Wont be going back anytime soon. Prices have hiked up aswell.

Birthday meal with family This was far better than any city rd grill house Cardiff Chef Mohammed and Hamza were 💯 on it making it a wonderful experience Will be back with friends and family more often Respect ❤️

Great service! recommend their mango juice.

Delicious food, well cooked and good service.

Attended with a friend who was visiting Wales very late in the evening. Mo was our host, very attentive from the beginning to the very end of our visit. We did not have to wait long for our food to be served. A very pleasant experience received. Thank you very much, we will visit again soon 😊

I'm leaving this review because I don't understand why there are bad reviews here, it seems unfair to me. We've just left the restaurant. We've been here many times and it's always really good. Today we have ordered chicken shawarma, lamb doner, steak chicken burger with cheese and Okra sauce. All the portions were huge, as usual. The food, delicious, as usual and also the service was very nice, polite and friendly. For the quality you can get here it's not expensive at all. Our experience in Lilo has always been really good and it's the only restaurant we visit when we go to Newport.

food is fantastic service is better then better by HEBA

Fabulous way to finish a bank holiday. Celebrating my sons birthday with his brother and cousin. The food was delicious, and generous. Highly recommend the pineapple smoothie. Service was first class from the wonderful Hibah who couldn't do enough for us. Well done Lilos, we will be back x

Worst place ever,worst delivery,disrespectful staff

Really good food and great value for money

mo was very nice and the food was pretty good

Great food and service from Mo!

The food tastes authentic and of high quality, the Fattoush dish is as if you are eating it at home from the hands of a skilled chef, the meal is large and sufficient. The prices are very reasonable, the place is clean and quiet, the staff in the restaurant are professional and very nice, I was lucky to find this restaurant today.

Food Was So Good. The Steaks Were Cooked Perfect. I’m Definitely Ordering Again Soon. Thank You

This is my second time at Lilos and the customer service was outstanding i would 100% recommend coming here for food and will be coming back for the third time myself thank you to all the staff and especially Mo jacob

The environment is cool, food is nice and service was good and friendly

Good place for dinning in. Nice atmosphere. The waitress amazing. Highly recommended it.thanks

Food was really nice and best service I ever had….

Recommended the sharing platters. Amazing service. Friendly people

We just started walking out of Newport centre after getting off the train and just found LILO’s. Have to say very clean, with really friendly and welcoming staff. The chunks of lamb were tender and well cooked, best kebab I’ve had. It was exceptionally reasonably priced too and I would definitely go here again. Thank you for the lovely food and thank you for also providing us with a taxi number to get back to our hotel. 😀

Absolutely disgusting food was gross had the chicken shawarma wrap had two bites and threw it in the bin also had garlic bread and it wasn’t even cooked properly wasn’t cheap either fair to say I’ll never order from here again just disgusting food don’t recommend at all!!

ordered three shawarma with rice. food is stillnwarm and tasty. delivered on time. Will defo order again.

Was served by Mohammad great waiter

Good food. Been served by Halima. Good service and amazing communication skills. She looked after us. Thank you

Amazing food I came from Peterborough to try this it was very nice

Very good vibe and very good food! Definitely recommend!

Customer service is good and I liked their food preparation and taste of food I think is amazing

Big porton and delicious food. Great service and offered a free Arabic tea. Will recommend the sharing platters.

We ordered food at 12pm and writing this at 3am, called up the restaurant and still no help then they hung up on us. Terrible customer service and scammed out of our money. Won’t be ordering from here again.

Good food. Ordered mix grill, big portion, couldn’t finish it. Friendly staff, and amazing service. Definitely will come back.

Good food. Excellent service. Had good time there, and been offered free Arabic tea after food. Highly recommend it.

Excellent restaurant. Food was excellent and customer service from the staff, especially Mo and Abdul was awesome! Definitely recommend!

We had dinner with my friend it was really bad service and the food to salty

Food was gorgeous and plenty of it definitely will be ordering from here again 😊

Order was paid but never arrived. Tried calling numerous times with no answer.

Did not ever receive my order even though they set it to delivered. We waited nearly 2 hours, tried calling multiple times no answer and no food was delivered and no communication to at least let us know if there was a problem. Very very disappointed

Lovely food and great delivery, 2nd order now and I love it, thank you.

Came here with my husband and vegetarian daughter. Food was great, staff were welcoming and friendly. The reviews honestly make you want to not come here but we took a chance and I have to say I have no idea what these bad reviews are on about. I had a lovely fresh juice, we ordered a veggie burger and chips for my daughter, I had the grilled vegetables plate and my husband had the shawarma chicken plate. It was all so good and there was plenty of it, my husband had lived here for two years now and said it was the best food he thinks he’s had in wales. A great experience overall, we will definitely come back.

The attitude of this restaurant towards it's customers is disgusting. They are avasive when asked about whether their meat is Halal saying is any food in Europe really Halal. They have had meat delivery from none halal butchers. When food has been ordered it's is regularly wrong and when a replacement is asked for, am told take it up with Uber. How difficult is it to send a salmon steak instead I received Beef. I was swore at on the phone for asking a replacement to be sent and phone put down on me. This is a sign that they are not halal people. Muslim beware.

Really delicious food thank you

Order lamb kofta and chicken schwarma Meal. Didn't get the chicken schwarma, only the lamb! Too far to drive back as we ordered collection.

Staff attitude was not great, food portions were tiny n not value for money. We were finishing eating n told to leave as they were closing but on the timings they had another hour. Told us we have to pay cash n machine not working. We had to go out in the rain to cash machine which charged us. They can do so much better.

Very poor - had two consecutive meals in a row now, two weeks apart, both with friends, we all agreed the food did not taste at all fresh. I came here on a whim in February and it was actually quite good. Flavourful and fresh. Two weeks ago in April I had mixed dinner half and half, and I couldn't finish it, nor could my friend, we both agreed it tasted very 'off', especially the chicken. My lamb donner was very thin and dried up, a sign it was old too. Most recent visit, yesterday, I ordered the same on a whim and it was exactly the same poor quality. All of my friends also agreed their chicken donner did not taste fresh at all, had an odd lemon flavour as if to mask the lack of freshness. It was also very hard. The lamb donner was a bit better, albeit pale and very oily. My friends lamb Shish was ok but his rice didn't taste particularly fresh. Even my rice had some hard clumps in it. So, on two visits, both with friends, we all agreed the quality of the food was not great - total waste of money. The actual ambience of the place is very drab too, the maintenance and care of the place is quite poor and feels scruffy. Not an enjoyable dining experience. Better off getting something from your local kebab shop or the chippy. Didn't even take a photo of my most recent meal because it was so bad I never want to remember it again. The owner told me the chicken shawarma was made fresh at 5 o clock that day, if that's what they consider to be fresh and tasty food may God helps us.

Awful milkshake, literally crushed Oreo’s in milk 🫠

Been here a number of occasions and plenty on the menu mouth watering Amazing food highly recommend. Popped in with my mate today and was greeted with a warm welcoming, friendly, happy hostess jess and chefs were fantastic perfect 👌 see you very soon George-Georgina 😁🤴

used to come here years ago regularly and was always amazing however went recently as i was in the area and food wasn't nice iv had better takeaways if you want iceland chips and not fresh grocery shop naan bread with your overpriced just about edible meal this is the place for you. everything used to be fresh years ago and food used to be amazing it must be under new ownership defo nothing like the old lilos in cardiff also said they dont take card payments and wanted cash and told me to go to a cashpoint when i said i cant pay then , just like magic their card machine was working we all know why this happend.

I adore Lebanese food and this was fantastic thank you, I'll be back soon.

food missing and col, cheesy chips was. hard and rubbery

Perfectly cooked and full of flavour, delicious.

I have come here first time. The service is very quick and everybody is respectful. Especially, I would like to thank blonde lady who helps me.

I ordered a T bone and got delivered a sirloin prawns were small and tasteless

they are really nice people so loving