Based on 175 opinions finded in 1 websites
Opinions
Lilibets is situated in Stanley the northenden of Lord Street Southport , A nice restraurant for lunch or just a snack. They do lovely sandwiches and fancy cakes. The staff are always very pleasant and curtious.
kenny s . 2019-09-04
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Don't be fooled by the website, which dates from nearly 2 years ago before the place was relocated to tiny and dowdy premises round the corner. Friends of ours recommended it when it was on Lord Street - now it isn't, and frankly is overpriced (being the same price as the Randolph in Oxford for afternoon tea) with indifferent food and drink. You can get a much better afternoon tea experience for half the price at any half decent garden centre (Dobbies in Southport for example). Don't know what has changed, but really, really, don't go there! The only reason we went was because we had been sent a gift voucher which had to be spent there - otherwise we would have walked straight on by
James Vickers . 2019-04-03
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An excellent afternoon tea, all freshly made and showing the touch of a fabulous pastry chef. Sandwiches were very high quality followed by cakes of the highest standard. The ambience is very pleasant but the eating area very small. A little too intimate with your fellow diners I would say. Thats the only reason it drops a star - the afternoon tea was really top notch.
GoodisonEffect . 2018-03-06
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My daughter and I went for afternoon tea yesterday and it was amazing. The sandwiches were fresh and filled with delicious, excellent quality ingredients. The scones were warm from the oven and the cakes delicious. Sharing a large pot of fresh tea completed a perfect visit to this delightful gem in Southport.
SPI5 . 2018-02-22
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We visited a few months ago and really enjoyed the afternoon tea in the Lord Street location. When we booked this time, the location has moved to a back street behind Lord Street. The location now is not appealing and the seating area very small, with just 3 small tables, and cramped (it’s not the one in the business photograph). Although the tea was still very nice, we were disappointed with the location and ambience especially for the price of the afternoon tea. Sadly, it will probably be our last visit.
Simon M . 2018-02-15
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First visit to Southport in years with some trepidation based on recent media coverage. However, this was unwarranted. Afternoon tea at Lilibets was excellent, the food, service and surroundings were all outstanding I would recommend this establishment without reservation. Enjoy.
Phil2414 . 2017-12-29
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Spotted small size Christmas puds on the counter and we tried one on Christmas Day. We were not disappointed and all found it tasty, fruity and moist and will buy another next year! Highly recommended! And no nuts it seemed. No cooking instructions but we put cling film as lid and pierced it and cooked in microwave for 2mins 30secs and it came out beautifully. Now we better get go and get ready for the Queen’s Speech!
LaMarraine . 2017-12-25
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So, I have a small....wait....large obsession with tearooms/ afternoon teas and Lillibets is my idea of absolute heaven. A small, yet perfect cake lovers dream on Lord Street. Everything, literally, everything is handmade, even the jam. The service is welcoming, knowledgable and professional. The tea is the kind of tea that brings you back to life and the cakes like small pieces of fine art ! I cannot wait to return and will be dreaming of this little cake wonderland in my sleep until our next visit. Thanks Lillibet and team !
SMcentee1978 . 2017-12-22
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Just amazing. Lovely service, great cakes and delicious sandwiches. Very quaint tea room serving superb cakes and handmade hocolates too. Well worth a visit and they do gift vouchers too
X7634MXmartins . 2017-12-15
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Visited Lilibets for coffee and a toasted teacake part way through our shopping morning. Loved it so much that we popped back for a delicious lunch for Mum's birthday. Delicious soup and sandwich followed by beautiful pastries (complete with a candle for Mum's birthday!!) Lovely touch thank you. SVery friendly service and an excellent choice of beautifully prepared food. Would highly recommend.
VonnyBonny . 2017-12-15
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Have had coffee here several times which is very good indeed. It’s lovely to have a coffee shop offering something a little bit different. My main complaint is the lack of a loo!! Granted they point you in the direction of one just outside and up a couple of flights of stairs.....however this is just not accessible enough for many of the potential clientele!
Caro04 . 2017-11-22
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I have reviewed this quaint little cafe before when I had enjoyed my visit. Unfortunately on the last visit in early October it was rather disappointing. There are 5 of us friends who meet together and had previously been here. This time, as before, when booking my friend had stipulated that one diner was vegetarian and for herself liked no butter or added mayonnaise/ cranberry added to her sandwiches. In past visits the waitress explains where the veggie sandwiches are. She did so on this occasion but hadn’t omitted butter etc to my friends. When this was pointed out ( and my friend had rang a day or so earlier to emphasise this request) it was greeted with not an apology but a grumpy acceptance. The waitress literally plonked a plate down with only one sandwich and stomped off. So. My friend had only one of her sandwiches grudgingly replaced. The rest of the afternoon tea was lovely but when we came to pay we all chipped in our amounts to find that they had put the standard price up. Not a great problem but would have been nice to be informed. £22.95 each is a lot to pay so I would have expected more courteous service. We are all mature ladies and are courteous and polite ourselves. Unfortunately due to the attitude in Lilibets we won’t be returning but taking our custom elsewhere.
cdjdad . 2017-11-17
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stopped by for a coffee and delicious cake .the setting is quaint and afternoon tea style a small intimate cafe staff very attentive .lovely treat for yourselves
191619 . 2017-11-08
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Tastefully decorated in subtle shades of pink, with white frills around the ceiling coving and a magnificent floral mural dominating the end wall of the cafe; this place has a definite feminine feel to it.Everything here is made on the premises, from the range of cakes to the freshly made- to- order sandwiches, of which there would seem to be a different selection each day.Lilibets will also create your wedding or celebration cake to the theme which you would like.
2mercury . 2017-11-06
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If I could award more stars I would, its what tearoom dreams are made of. An utterly delicious selection of cakes & teas all served in & on pretty crockery. Decor & staff all add to the experience. Still talking about it 6 weeks later :)
Jacky C . 2017-10-27
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We came across this unique little tea shop by chance and felt like it was a `little piece of French chic' on Southport's high street. What a treat! Fine china and cakes and pastries that were exceptional, both to look at and in taste! The service was `a cut above the rest' too, (excels Betty's in Harrogate!) we felt so pampered! I wish I lived nearer Southport. For just a little extra, this wonderful tea shop offers a unique experience that I look forward to returning to next year when I visit Southport!! Lilibet and your associate (sorry I can't remember your name), I wish you all the best with your business. You have thought `out of the box' with this little gem! What visionaries you are! See you next year!
mariafinlayson . 2017-10-19
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A little gem of a place on Lord Street. We thoroughly enjoyed a beautifully presented & gorgeous tasting afternoon tea. Wonderful service & delightful atmosphere.
Homemadecake . 2017-10-18
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Any visit to Southport should involve trying their cakes especially the chocolate ones individually made
rmwhi . 2017-10-05
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I am not in the habit of writing reviews about tearooms but in this case I feel I need to make an exception. My wife and I stopped here just over a week ago on a nice sunny day and sat down at a table outside. We only wanted a cup of tea so I went indoors and asked the young waitress for a pot of tea for two and told her we were seated outside.I was a little taken aback when she told me I would have to pay first because we were seated outside and shocked when she told me the cost was £5.10.Because my wife had already sat down at a table I didn't want to make a fuss so I just paid the money but seriously no matter how you dress it up at the end of the day, it is just two tea bags being served in a fancy china tea service.From previous reviews I have read they possibly do serve very nice cakes but come on, the very most that you would expect to pay for a pot of tea for two should be somewhere between £3.00 - £4.00.
len J . 2017-10-03
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Lovely staff, atmosphere and amazing food. Will definitely go again on next visit to southport. Didn't have time to try cakes but they looked amazing😋
Janet S . 2017-09-25
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Their cakey are scrumdiddlyumptius.make you very fastidious with their lavender biscuits, punctilious drinks. The service is five stars waitress. Some cakes names are Whangdoodle and bamboozle by choose of their cakey names from their bakery.
Roy R . 2017-09-25
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Visited for first time, bright, airy, well presented. Serving staff very polite very efficient. One thing I did see was one of the young ladies open the door for a couple. Cant remember last time I have seen this (with respect to other young people. )Promptly served and all cakes fully explained re there type and flavours. All in all, a very nice venue.
weekender48 . 2017-09-17
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Every time we travel to Southport our visit is not complete unless we visit Lilibets and enjoy one of her dainty, divine tasting, perfectly made creations served with an excellent coffee. We have always found the staff to be warm and welcoming and we would highly recommend it for any visitor to Southport.
DJ62 . 2017-09-05
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We had a cream tea here on a Sunday, they don't offer a cream tea, but we had a pot of tea with a scone, jam and cream each. The scone was warmed and there was a choice of different jams. The atmosphere of the tearoom/ cafe is nice and the staff were pleasant
Melanie Q . 2017-08-21
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We had a family weekend and had a cup of tea and cake at this great cafe, if you want a lovely cup of tea in China cups, then this is the place to be..
Dennis L . 2017-08-20
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My first visit and certainly will not be my last, best sandwiches in town packed to the hilt and exceptionally tasty. The cakes were amazing and the tea so refreshing. Beautiful surroundings with helpful, presentable and knowledgeable staff, the best cafe in town by far and I know as I've tried most of them.
Chris P . 2017-08-16
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Went there for my wife's birthday, with mum-in-law, and had afternoon tea. Every positive review about Lilibets is accurate - attractive and clean premises, polite and efficient staff who are not over-attentive and excellent food. The French tea was weaker than we're used to, but that wasn't a problem. The sandwiches were varied, fresh and delicious; the scones were light and tasty; and the cakes were fresh and really special. We spent a leisurely time there, nearly two hours, and were not harried or hurried. An excellent experience all round - but be warned: it was very busy and you should book to avoid missing out.
philipcA261ZD . 2017-08-14
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The Most Delicious Cake ever and fantastic coffee too. What's not to like? Staff friendly and welcoming. Even their ice creams are delicious. This place is a gem. My husband and I now wish we lived in Southport!
JuliaChesterfield . 2017-08-14
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Me and my boyfriend sat 40 minutes waiting for our food to be told by an old couple whom had sat nearly an hour. I asked the waitress what was happening and she was so rude and dismissive. Our food came scrambled egg on toast it was flat cold ! The toast was also cold and soggy after such a long wait. We complained but received no interaction back or our monies.
loulou2009_11 . 2017-08-10
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Can be found on the main shopping plaza where you can find the every day large coffee chains this is a wonderful change. Beautiful French tea or fresh coffee with beautiful cakes and bakes. Total winner. Not cheap but very much value for money as they are all handmade. Yum!
E8830HIpaulw . 2017-08-01
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This place really is fab. From the moment you step in the service is excellent and friendly. We had the afternoon tea. The variety was great and it all tastes delicious. We had to take some home as it was too much. Thank you will be back
N H . 2017-07-17
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Love Lilibets nice place to grab a coffee and cake. Friendly staff, nice ambience, a must place to visit on Lord Street
Sue O . 2017-07-15
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This small cafe is light and airy with stylish cake themed decor. Tea is served in pretty China cups and the patisserie was delicious. Friendly and welcoming staff.
Liverbird47 . 2017-07-15
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Walking along one of Southport's shopping streets when we came across this little gem! Just a small tea shop with about 8 tables with a few more outside. The decor is lovely - my husband said it was very feminine but nothing wrong with that! Rose wallpaper, lots of light wood, sparkling lights and pretty crockery. Not a huge menu, quite a few tea choices, plenty of coffees and some light bites - a selection of sandwiches, toasted tea cakes and some fabulous, made on the premises, patisserie. We sampled sandwiches and then couldn't resist a meringue aux fruits and a strawberry bavarois. They were light and dainty and so delicious! The staff were all lovely - smiley, chatty and engaging. They were very well presented too. Can you tell we enjoyed it?
Terri E . 2017-07-15
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I purchase a lot of Gift Vouchers via phone for presents as am not able to get out easily. Recently purchased one for £50 from Lilibets and was surprised later to receive a phone call asking for £l.95 postage. I have never paid postage for a voucher before. However, it duly came by post. It contained a gift card no envelope and was posted in an envelope with a first class stamp. How does that justify £l.95 postage. I would have got the same card - no envelope, if I had collected it from the Shop and Staff would have had to serve me in the shop so no additional costs there. Needless to say they are off my list for Gift Vouchers - not a good service at all.
Marjorie A . 2017-07-09
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Me and my husband visited Lilibets on Sunday 02.07.17 for our usual lovely latte and cream scone. The girls are always lovely and friendly and I have no complaints at all with the service. My favourite coffee shop in Southport.We sat outside in the sun and unfortunately a very rude drunk man sat on the table next to us and started shouting rude remarks about everyone sat outside. He used every disgusting swear word you can possibly think of. Within minutes the tables cleared and everyone moved away. We drank our coffee very quickly and left. The staff did come over and apologise and say if they didn't serve him he would cause so much trouble it was easier to serve him let him drink his coffee and move on. As he is a frequent visitor we will not be returning again.
karenmyersuk . 2017-07-04
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What a lovely place to sit with a friend, a delicious cup of tea and gorgeous range of cakes. Gluten free choice too.
SueSouth-49 . 2017-07-02
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Cakes were really good. Simple but good selection of sandwiches. Good coffee and drinks but a bit pricey. Took the dog it was dog friendly.
G463WHpaulh . 2017-06-27
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My wife and I are very appreciative of quality and consistency. When these two elements are combined so skilfully as one may encounter at Lilibets, the result is sublime. Put simply, we in Southport are extremely fortunate to have one of the very finest tearooms in the UK in the wonderful Lilibets. Run by the charming and stylish Elizabeth Connard, Lilibets consistently offer superbly authentic French patisserie, deliciously generous sandwiches, gorgeous home-made soups and sublime entremets of a dazzling variety of shapes and flavours. Lilibets also offer very high quality coffee and excellent Kusmi teas. In my view, Lilibets easily stands as one of the very finest tearooms in the country, being far superior in terms of quality and service to rivals such as Bettys of York and Harrogate. As regards Southport, there is simply no other establishment in the same stratosphere. Lilibets is simply peerless in the North-West. Why is the food so good? Probably because Elizabeth herself is Cordon Bleu-trained, and she appears to 'live and breathe' her business. The service at Lilibets is equally superb, and the waitresses have impeccable good manners. To reiterate, consistency is everything to me, and the service is consistently as excellent as the food. I heartily recommend Lilibets to everyone. Go ahead, sample the very best!
Morrissey103 . 2017-06-27
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My daughter treated me to afternoon tea here for my birthday & I feel compelled to write a review as the experience was extremely enjoyable. The sandwiches were fresh, tasty & the fillings plentiful. The numerous cakes were all divine & the tea a lovely flavour & piping hot. All served by polite & attentive staff in pleasant clean & nicely decorated surroundings.
kpcwood . 2017-06-21
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Great sandwiches filled to the brim and cold drinks on a hot day sat outside. The cake are to die for.
David S . 2017-06-19
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On the menu It mentions soup. My friend wanted soup for her teeth. So I thought lets try their soup. What a let down the soup is not on today. So we had crisp and turkey sandwiches instead. The sandwiches 4 stars drinks 4 stars.
Roy R . 2017-06-19
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beautiful decor and nicely peresented pot of tea which was hot and refreshing. the cakes looked amazing. such friendly staff. will definately return
tonisub04 . 2017-06-18
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Given the relieves we were expecting a really nice lunch with cakes. The Sandwiches had seen better days and quite frankly the cake we had just tasted of nothing. It looked lovely but just wasn't tasty at all. Staff were friendly enough but felt it was very over priced for what we got.
Sue and Dave N . 2017-06-16
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This was my first visit to this lovely little tea house, what a pleasant surprise! The rather drab exterior housed an attractively decorated high tea and cake cafe, extremely clean and well presented. I ordered earl grey tea and tea cake, it was brought to me by the waitress, promptly served in a pretty china tea pot and cup and saucer, the tea cake was really nice, served with butter and jam. I didn't try the sandwiches or cakes but they looked very tempting! Excellent service, a lovely place to have afternoon tea.
832francesm . 2017-06-11
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A traditional English tea rooms with a French twist. Lovely food served on beautiful crockery, nicely presented by excellent staff. Mid-week lunch offer excellent and good value. Limited choice but the soup we had was the best I have tasted for a long, long time. Excellent patisserie, reasonably priced for the work that has gone into them, and delicious. The afternoon tea, though rather pricey, looked fantastic and I only wish our trip to Southport gave us the time to try it.We shall be back.
BrightFame . 2017-06-11
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Great French style small but perfectly formed tea room in the main shopping street. Beautiful food especially glorious cakes and lovely blend of interesting teas. Nice haven for morning coffee, lunch or afternoon tea.
Signoftherose . 2017-06-02
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Had lunch here on the off chance walking past and glad we called in.We had the soup and sandwich deal which is more than ample for a light lunch.The soup was hot and the sandwich very fresh with lots of meat on the bread. They serve a large selection of teas, coffees and cold drinks.The surroundings are very clean and bright and welcoming and the staff make sure you are catered for.They serve a delicious looking afternoon tea with sandwiches and cakes which on this occasion would have been to much for us.We will go back and would recommend Lilibets to anyone looking for a nice place to eat!
babyjane22 . 2017-05-25
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quaint little tea room with lovely selection of teas and cakes plus soup and sandwiches the homemade cakes on display were very tempting and choice was hard as all looked lovely so will have to go back again
superdad62 . 2017-05-22
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My wife and i came across this amazing restaurant on Lord Street in Southport. Having just had lunch we decided to have a tea and a coffee and of course a couple of the amazing cakes. It was difficult to make a choice, and we wish it was possible to provide some samples !! if only. The staff were really pleasant and our table server kindly provided a commentary on the make up of the stock of cakes - couldn't believe the variety. We wish we could have taken advantage of the afternoon tea, but we will know in future not to have lunch prior to visiting Lilibets again. The restaurant is very clean and appears well maintained. Highly recommended and we will be returning.
AnthonywNorth . 2017-05-19
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I love to share Lilibets of Paris with my friends and often visit. My latest visit was this afternoon for afternoon tea for my friends 60th birthday. It's the first time I have had afternoon tea here and as expected it was AMAZING. We managed to eat most whilst we were at the table!!!!!!!Great range of sandwiches, pastries and cakes. The filling on the sandwiches plentiful and tasty and the bread could not have been fresher. The pastries, meringues, scones and cakes all so light, full of flavour and surprises e.g. The passion fruit 'curd' in the cupcakes, and the candle for the birthday girl a lovely touch.The service was first class from polite, smart and extremely pleasant young ladies. Nothing was too much trouble. They were wonderfully attentive without being over the top and left us to enjoy our afternoon tea in a relaxed, unrushed atmosphere.THANK YOU for making it easy to choose a special birthday present for a special friend. We will certainly be back!
BigBertha2016 . 2017-05-13
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We visit often when we eat lunch in town. Rather than have coffee and desert in the restaurant where we have eaten we go to Lillibets as the cakes are better than most restaurant deserts that are bought in rather than hand made on the premises. The hot drinks always arrive with a little treat of some sort. Everything about Lillibets is pleasing. The decor, the crockery, the serviettes are all thought through to provide a great ambiance
Beth W . 2017-05-06
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Visited with my Mum and booked for 'Afternoon tea', which we arranged for lunchtime, as we had been told it was quite filling. We were seated at the table in the window, which was lovely, as we could watch the people passing by, in the sunshine. The table was laid with beautiful china and we had the choice of tea or coffee to accompany or food. We chose a pot of tea, which came in the matching china tea pot with milk jug. The waitress explained that it was a french blend of tea, which appears weak when poured, but it is not weak to taste, it was very pleasant. Our Afternoon tea was presented to us by a lovely lady and she proceeded to tell us what all of the items were. We had small smoked salmon rolls, turkey sandwiches and ham sandwiches, both cut into fingers. We were then treated to little vanilla mousses with raspberry, small rich chocolate squares, chocolate & lemon macarons, meringues with grapes, blueberries, blackberries & cream. The top layer of our stand was a chocolate cupcake and a honey cupcake, both were amazing and scones with clotted cream & jam. We also asked for another pot of tea. This is a beautiful little place, so clean & pretty. The staff are very attentive, but most of all the food was absolutely delightful. You need to book if we want Afternoon tea, and I can definitely say, we will be visiting there again.
Kim H . 2017-04-27
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My girlfriend and myself are on a journey to find the best cafe in the UK and so far this place holds the number 1 spot. I cannot describe to you the absolute joy I felt when my coffee came with a tiny ice cream, it was life changing. Had the best soup and sandwich that I've ever had in my life and I cannot wait to come back here, it's the cutest place I've ever seen.
merlisma . 2017-04-26
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Popped in here by chance looking for a bite to eat. Was not disappointed. Such a cute interior with lots of bunting, and fairy lights. Had the soup of the day and drinks. They have a patisserie display but we were so full from the lunch that we chose 3 cakes to take away instead. All of them were delightfully light and delicious. Hard to chose a favourite but the mini tarte au citron was beautifully zingy and we had a raspberry and white chocolate mousse concoction in a plain chocolate boat-shaped case. Gorgeous!
Jeannie F . 2017-04-24
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I don't usually go to this type of place as I'm not really into cakes and desserts. A friend wanted to go so I went with it. Wasn't too sure. But was very impressed. We had soup and a sandwich. The soup was home made minestrone and was delicious. Darjeeling tea was a bit week, but I had been warned this is a weak tea and it was beautifully served. Then we were shown the cakes and talked through them. I chose a salted caramel mousse with a macaron on top and it was lovely. Maybe I will come back sometime for afternoon tea. Well done Lilibets, you are a credit to Southport and we are lucky to have you.
Greendenee . 2017-04-21
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Wanted to stop for an afternoon tea and stumbled upon this little gem of a tea room. Everything seems to be freshly made so the selection is limited but still plenty to choose from. The two girls were very busy but took the order and served the tea with a smile. Loved the Ceylon OP and freshly filled cream cakes.
leemx2000 . 2017-04-18
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Brought my wife here as a treat before she gives birth to our second child, we also had our toddler with us. A lovely indulgence, great atmosphere, lovely food and staff were nice. Definately worth a visit.
danielgX4339WP . 2017-04-16
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My husband and I stopped off in southport on 8th April in brilliant sunshine and stopped for a coffee only - However how can you resist the lovely display of cakes. We settled for afternoon tea costing £19 each but after we saw what was on offer it was an extremely excellent choice. Tea coffee sandwiches cakes in abundance Decor was soft and gentle Worth a visit however the toilet (only 1 ) was outside and staff have to unlock the door and then you are faced with very steep stairs to reach it Would recommend a toilet visit first before going
Shesew . 2017-04-12
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My friend and I went to celebrate her birthday.....Afternoon Tea....an unforgettable experience in the most beautiful place.A little disappointed to have to go on a very long excursion to the Ladies which did spoil the afternoon a little. hopefully they will find another solution soon.
I-like-it-27 . 2017-04-09
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A very pleasant way to spend an hour having a cuppa and a piece of cake. Good quality drinks and tasty cakes served by efficient and friendly staff.
WhatNoBiscuits . 2017-04-04
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Feeling in need of a light snack on our arrival in Southport, we were fortunate to find a car space near to Lilibets. Walked in and found the place, very smart, very clean and two friendly staff members. The order of sandwiches soon arrived and were truly delicious. I can recommend the Roast Beef and the Cheese and Tomato sandwiches. A pot of tea didn't disappoint and the cappuccino was thick and creamy A very enjoyable experience and our drinks were served with heart shaped shortbread biscuits, a welcome unexpected bonus.Thank you
WINGY22579 . 2017-04-04
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Booked on Saturday for a Monday as a belated Mother's Day treatAfternoon tea for 4 was divineGreat serviceFriendly helpful staff even politely laughed at my dad's jokes Sandwiches were lovely & fresh plus a good choiceFreshly made scones with cup cakes macaroons, passion fruit tarts, miniature salted caramel & raspberry cheesecake deserts & fruit meringuesGreat coffeeLovely teaFresh lemon with hot water was also no trouble as an alternative Immense afternoon teaHighly recommend!!!Thank you 10/10
lloydy444 . 2017-04-03
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5 of our friends went along to Lillibets whilst on a specific event, with the option of others to meet them. They sat for an hour before eventually getting any of their order. 5 more of us joined them - we were seated outside, so couldn't have proper afternoon tea, understandably but on making our choices were informed that there was only 1 cheese & tomato sandwich left, no scones, no skinny milk for someone watching their cholesterol, beautiful teapots were served with silk teabags which don't infuse so remained like cat pee despite what we did - had to go and get more teabags for the pots, by which time the tea was cold! Beautiful napkins and vintage dressed staff but i feel they've missed a trick here - don't serve outside at all then clients aren't split with poor service; get the tea-making good before all the fancy accessories - it was only 2pm and after all supposed to be a tea shop. Teapots were each £2.95 and the cheese sandwich £7!! Overall the group waited 1.5hrs to get all orders of simple teackes, cakes & sandwich to the table.
escapees . 2017-03-28
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We drove to Southport for Mothers day, whilst parking the car we noticed Lilibets coffee shop and decided to pop in for cake and coffee. We order cakes and coffee and were told they would be brought to our table when ready. we had to wait 25 minutes before the coffee arrived and then to be told the cakes would arrive shortly! How long does it take to put cakes on plates!!! Other customers who had arrived after us and got their food served before us. I asked the owner to cancel our cakes as we had finished our drinks. She did not even apologise or try to explain the reason for the delay. just asked for my bank card refunded payment for cakes, she couldn't have cared less! Disgusted at the way we were treated, never had such bad customer service before........ Regular visitors to Southport but will not be visiting this coffee shop!! THIS WAS OUR FIRST AND LAST TRIP TO THIS COFFEE SHOP.
220nikki . 2017-03-27
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We were looking for somewhere to have a hot drink and a cake of some description and stumbled upon Lilibets. What a gem of a place ! The waitress was extremely knowledgeable about the various cakes on display and her knowledge of the speciality teas was equally as good - and as I used to work in the tea business I know what she was saying was absolutely correct and not just a sales pitch.Our waitress was also training another young girl, which demonstrates how Lilibets value proper Customer Service. We had booked an evening dinner or else we'd have tucked into Afternoon Tea, which looked absolutely scrummy. We lived in Southport until moving away in 2003 and don't remember seeing Lilibets before, so either it's relatively new, or we've walked along Lord Street with our eyes closed. We'll be back for sure !
UncleAlan471 . 2017-03-19
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Every time my friends come to visit I always bring them here! The afternoon teas are exquisitely presented. The attention to detail does not go unnoticed. Love this place so much
531lucyh . 2017-03-19
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It was my daughters birthday yesterday and we went over to Southport, we walked past Lilibets and it looked so nice we decided to go in. They serve sandwiches and so many cakes. We weren't disappointed, we had a Pot of tea and my daughter had an individual cheese cake and I had a heart shaped shortbread biscuit filled with vanilla pod cream and raspberries, absolutely gorgeous. The waitress was lovely and very helpful. Can't wait to go back and next time take my mum and have a sandwich as well as another amazing cake !
TJ1961 . 2017-03-18
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Took my mum to southport for tea and cake and had seen lilibets on trip advisor. The place is decorated beautifully and the staff are so friendly. The cakes looked amazing and were all made on the premises. They tasted as good as they looked and the tea and coffee was also lovely. The food was presented beautifully, on vintage plates and tea cup. Will definitely be visiting again.
Stephanie L . 2017-03-14
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Love cake and the display drew us in and we were not disappointed.Firstly the girls how good is it to get served from young girls who look good ( know some will think that's un P.C. but they do), dress immaculately and have excellent customer service.Had a sandwich first and couldn't fault fresh and tasty, says it all.Then the cakes, loved then Yes i did sample my other half's as well. So nice is the basic fair you tend to get in cafes but to experience these takes it to a different level.If you love your cake like we do you cant go wrong giving this place a visit.Will certainly be in next time we are in the area.Loved it.
PhillipKBurnley . 2017-03-14
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I was so excited to go here as I have heard so many good things. I went just for a coffee and cake. The cake looked lovely but to be honest was just too sickly and too much cream and it was nearly £8 for a coffee and cake! I think they look nicer than they taste. Afternoon tea looked nice on other peoples table?
happytraveller1408 . 2017-03-07
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Lilibets is situated in small premises under the Victorian canopies on Southport. Small number of tables in addition to take away service. The pastries and cakes are amazing ! They look wonderful and rastw delicious. They do not come cheap but a welcome treat for sure. Quality ingredients and presentation is first class. Friendly efficient service.
Kingpaul100 . 2017-03-01
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We were so looking forward to attending the masterclass .......it exceeded our expectations! We were warmly greeted and got stuck in straight away. We came away with two lovely desserts, a fruit filled meringue and and a lemon mousse on a biscuit base all made from scratch. We especially loved the tips on how to make these great desserts even better for example using golden icing sugar for a different kind of flavour. Would highly recommend and can't wait to do another! Thanks Lillibet and Charlie for the opportunity!
Sallyann B . 2017-03-01
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We found ourselves unexpectedly with an hour to spare in Southport and found Lilibets on Tripadvisor for a cuppa and bite to eat. It was a pleasant hour!The staff we met were charming and although the fare was more expensive than we would normally choose, it wasn't extortionate. We shared some delicious cakes. We can thoroughly recommend the passion fruit meringue tart. The only downside was the access to the bathroom - outside the shop, in another door, up two different sets of stairs, through another door and finally the toilet! The lovely lady who let me into the first door (it was locked) did admit the bathroom situation wasn't ideal. We would certainly go back to Lilibets but for the cake and tea rather than facilities!
amandabrewerton . 2017-02-25
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Second visit, I told you we would be back, great standards of service, clean and comfortable. What more should you expect? Called in for a drink and a snack, this place has high standards and customers obviously matter, fine by me!
John T . 2017-02-25
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A really nice place for a coffee and cake. Beautifully decorated and spotlessly clean. Gorgeous cakes and served expertly. The girls are clearly coached on how to serve as they are dressed immaculately,full of knowledge, perfect at serving but a bit more warmth for the children wouldn't go amiss.
TinyDancer101 . 2017-02-21
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A divine cup of hot chocolate, served with a smile in a very pleasant environment. Well done Lilibet ❤
justmyopinion29 . 2017-02-09
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I took my mother here for afternoon tea as a treat. However I much prefer simply visiting for a cup of tea or coffee and one of the delicious cakes. I felt the afternoon tea was overpriced and disappointing in comparison. I would not hesitate to recommend the cakes but I would steer clear of the 'afternoon tea' in future.
JuliePH1960 . 2017-01-30
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We travelled to Southport from Southampton at Christmas. There are not many good things to look forward to when travelling up the M6 but this is one. The customer services is great. It is nice to be greeted at the door and shown to a table. The staff are lovely, very friendly and always willing to help. The food quality is excellent. We liked the little touch of a sample chocolate or mini ice cream with the drinks. The cakes are delicious and of the highest standard A lovely place to relax. Will definitely be visiting again on our next trip.
mleastwood . 2017-01-13
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I've been to Lilibets a couple of times now and have always enjoyed the tea and food. The cake is excellent and I have not found anywhere local offering anything better :) The service is generally good, but can be a little slow at times. Nothing to worry about though! I feel like the music doesn't quite fit the cafe. You'd expect something classical or some french chansons, but they usually play Taylor Swift and similar.
Waterfall12 . 2017-01-12
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The little beauty is situated on Lord street Southport , it is a charming place to eat , great staff and menu's. Although a bit pricey . But it is worth a visit just to experience the charm .r
kenny s . 2017-01-04
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We were drawn in by the cakes on display......my daughter owns a cake business so I always have to have a look at other peoples! It was a cold day so we had a hot chocolate, one dark and one light. Not often there is a choice. Mine, the light one reminded me of my childhood oval tine, had a malty taste, delicious. It came with a quirky mini ice cream cornet the on the side and a marshmallow snowman disc on top. We asked to be talked through the patisserie on offer and chose a salted caramel mousse and a triple chocolate. Ok but not outstanding.
BridgeWYorks . 2016-12-30
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We enjoyed our visit. Cakes are de-li-cious! Attention to detail including a tiny icecream cornet attached to cup. The service was excellent, a very pleasant experience.
Joyce O . 2016-11-09
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What a lovely surprise this cafe is. A welcome change from the usual chains. Friendly, knowledgable service, excellent coffee, teas and beautiful cakes. Defiinitely coming back soon and telling all my friends about it.
123LovesGoodFood . 2016-11-03
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Went here on Friday with a girlfriend of mine and oh la laaa it was just divine! The decor and theme is just wonderful. Definitely the best of British! I had the Banoffee and the chocolate chip milkshake, all zero calories of course and absolutely delicious! We had such a good time we spent 2 hours in there without realising they had closed and we were still busy nattering! We were looked after by a lovely lady called Zoe who made us feel very welcome and made excellent recommendations. One thing I particularly enjoyed about this place is that their portions are not massive, they are the perfect size. Next time I am in Southport I will definitely be back!
5StarNatasha . 2016-10-30
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We stopped for a short break and a coffee whilst walking around southport. What a find. The cafe is spotless and the staff are friendly, welcoming and lovely with the customers.We ordered two coffees which were different from each other. Both where delicious. They came with a mini ice cream cone on the side. A really lovely and unique touch. We hadn't long eaten or we would have loved to try one of the amazing looking cakes. We will definitely have one next time and will return. It beats chain tea and coffee outlets hands down. This is definitely a cafe to stop by and try, we will absolutely be back next time we are in southport.
barbaraf1962 . 2016-10-26
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Everything about this little cafe says it is gong the extra mile to provide a special experience. The crockery is well selected. The serviettes are beautifully embossed. The surprise ice cream a treat. And the patisseries are exquisite.
Beth W . 2016-10-25
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We visited this coffee shop whilst browsing the shops on Lord Street. First impressions were very girly coffee/tea shop. Floral tea cups, lots of pink and pastel colours. We didn't have anything to eat, just had coffee, which came with an unusual twist of a miniature ice cream on the edge of the cup.
mchappy43 . 2016-10-25
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This was our first visit to Lilibet's and, with it being midweek we didn't deem it necessary to book - we soon found out that the 'afternoon tea' requires a reservation!Fortunately, the staff were great and we got what we went for!The waitress was very knowledgeable and the quality and freshness of both patisserie and sandwiches was faultless.Not the cheapest at £20 a head but I haven't had a better afternoon tea in southport...
D4ndy . 2016-10-24
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Called in with my wife for a coffee and a hot chocolate and we were unable to resist ordering a couple of cakes from the display. The cakes were both very rich but delicious and our hot drinks were served accompanied by a cute, miniature ice cream cone. A nice unusual and unexpected touch, I thought. The staff were all very friendly and welcoming and the service was attentive, helpful and efficient. The patisserie was clean and bright and the owner's attempt to give it a touch of Paris is to be congratulated. Apparently a recent customer said he thought their hot chocolate was the best in Southport. I wasn't convinced, but I would invite you to call in and do a taste test for yourself.
dunnfourmcfc . 2016-10-21
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This little place is beautiful The cakes are amazing and I had a milk shake this came with a tiny ice cream which was very quaint The staff were very well mannered and helpfulBut the cakes and scones were amazing
Duffys030875 . 2016-10-21
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Had a lovely Coffee on one day and followed that with Chocolate Bavarois & Coffee the next. Lovely cakes, pastries and desserts on offer. Friendly knowledgeable staff
691ericp . 2016-10-20
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Beautiful surroundings the coffee and tea was first class and cakes in a different class. It was more expensive than other "tea rooms" but the price is worth it.
LolaMuss . 2016-10-18
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First time we have called. Very impressed. Great decor great fare and lovely service from friendly staff. An example of how to do catering on the high street. Well done, we'll be back
John T . 2016-10-17
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There are places for all tastes. Yes this may be a little more expensive than most tea rooms but the owner has definitely upped the Southport game here and it can't be compared to your average cafe. Well done! The cakes are stunning and it is a very pleasing place to sit in. Hope it continues to do well as it is well deserved.
lynneswinson . 2016-10-02
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I bring all my friends here who visit me in Southport. We just love it - Especially ordering to take out - The cakes are wrapped beautifully and add to the momentous occasion! The girls in Lilibets are very friendly and always happy help me choose which cake to have next......
darrylquinn2016 . 2016-10-02
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Lovely quaint tea room that provides home made cakes, cheesecakes etc all served on lovely bone China crockery special teas and a lovely atmosphere that makes you feel a like special for a few minutes
yvonneb340 . 2016-10-01
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Dropped in on passing, for coffee & cake, as the display of cakes looked amazing!We weren't disappointed!Although small, the shop is bright, clean and airy. Tea & coffee is served with a tiny 'cornetto' style ice cream cone which is a lovely touch. Cakes are delicious!! We had "Passion fruit meringue tart" and "Peach melba cheesecake", terrific! However, a bit overpriced, otherwise it would be a 5* review.
Mofia . 2016-09-29
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My fiancé and I went on Friday 23rd SeptWe had toasted teacake and Tea.The treat of the ice cream was a lovely touch .Service was good and our waitress was very pleasant I think the only negative thing is in regard to the toilets , which is upstairs next door , though it was spotlessly clean Will visit again next time we come to Southport
JosephineG585 . 2016-09-24
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We always look forward to a visit to Lilibet's when we shop in Southport. Great for lunch and the cakes are superb, unfortunately this weekend the service was chaotic and disappointing. Perhaps a victim of it's own success.
StewbertM . 2016-09-17
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