Bistrot Pierre in Sefton

Cosy, colourful, tasty! Friendly and professional staff! Thank you, Tricia, we want to visit your restaurant again! P.S. I have read the previous negative reviews, and I think the bugs about the service have been fixed.

Super nice and friendly staff. But the dirty cups and teapot really put me off.

Really enjoyed our meal, very friendly staff and a nice atmosphere. Dog friendly which was great. Will be going again next time we go to Southport.

Staff night were very friendly, need guidance regarding removing dishes needs attention. Meal not quite as described, but tasty.

Great food, enjoyed atmosphere and staff where very attentive.

Had a great night last Friday with family and friends

Great service. Friendly and attentive staff.

Nice place to visit and eat, and relax

Only had drinks here which were expensive

Amazing location, beautiful food and the front of house Lewis was very friendly , good knowledge and was able to give the best recommendations for food. Will definitely return. Thanks for your help Lewis! 🙂

Great food and service, Lewis was brilliant !

Ask for Steven, He gave us a wonderful breakfast experience

After a rocky start, this place proved to be a gem. Lovely food and good service.

The management should assign one person to wait on a table. We had 3 waiters dealing with our table and consequently no one knew what we'd already had, what we were missing etc. The staff were lovely. It was just a bit chaotic. We were there with a young kid and it took over 2 hours. Or maybe they were trying to be authentically French. Food was good as always and I love the decor.

Lovely place and staff, but gosh, until they change the chef don't order fish. You could have made a nice sandal out of my sea bass!

Ate here a few months ago and the service was very slow. Tried again today and it was the same. Food was decent when we got it but it took ages to arrive. Staff didn't come to check if everything was OK. 10% service charge is automatically added to the bill. Not sure we would return.

Lovley bisto. Food great. Staff very friendly and helpful

It was my second visit. My wife and her painting friends go quite regularly. We used to go to Vincent's, but after the last two visits we were very disappointed and stopped going. We really like Bistrot and will be regular customers. Thank you. 5 stars plus.

Brilliant food ,let down by service

Lovely little bistro we went in for drinks which were a little bit pricey compared to other places. But the service was nice and there was a really nice atmosphere.

Very lovely and cosey place to be staff members helpful and nice ppl it's my near day place tks guys for ur service 💯🍾🥂🥂

I had a very bang average experience of this restaurant. I am vegan and the options were very limited. My kids had steak and said it was nice but I was very underwhelmed by the whole experience.

Lovely resturant, excellent food and service

Enjoyed lunch with my husband. We had the £12 lunch specials which were great value and very tasty.

Went with a group for lunch today (Sunday) and was an absolutely superb meal. I had the roasted butternut squash and it was delicious. Thanks to the chef and especially to our lovely smiley ' host / waiter' We WILL be back. X

First time eating here tonight and can't fault the place at all . The food was gorgeous and the staff were amazing 👍🏻 Piper looked after us mostly and was brilliant along with others who were also very professional 🙏🏻 highly recommended and we'll definitely be back 🎉

The Southport branch has been open a while but every time we've passed it's been very busy so we've waited until the fuss of the new eatery to die down. Today it looked quite quiet so we thought we'd give it a go. A very airy restaurant with pleasant, French influenced decor (of course). Clean, tidy and tables set for eating. We waited a while for our food but we weren't in a hurry and assumed, as it was a quiet time of the day, there was probably less kitchen staff. The food looked very appetizing on arrival and the taste was good too. Worth the wait. Wheelchair and pram accessible. Lots of room around the tables with a bathroom downstairs as well as the individual bathrooms upstairs. I don't have any info about the children's menu but later on there were children dining happily. All the staff were friendly and happy to help. Overall a pleasant visit and we would definitely return.

Nothing outstanding, the small Italian over the road was packed, so we tried here, lots of free tables. I now know why. Food was OK but not great. Bought a teaspoon for dessert, when asked for a dessert spoon the reply was " I could go and wash one but it will take 5 minutes " 🙄

I highly recomend the breakfast, such a nice place, everything was 5 star

Food delicious as always lovely atmosphere would advise booking as can be busy

Went for an evening meal last Thursday. I ordered calamari which was quite good. My friend ordered sirloin steak medium to well done. I ordered pork medallions. The pork medallions were delicious. The steak was very rare which my friend was unable to cut up so we swapped our meals and so we were both happy. Staff never bothered to see if the food was enjoyable. Ten percent was automatically added to the bill. We have been there before quite a long time ago. I don't think we will be going again.

Dined here Sunday evening. Superb food great atmosphere we really enjoyed it. But best of all the excellent service by Lewis maybe Louis ? An asset to this lovely bistro.

Called in for quick light lunch. I had really delicious hummus with flat bread. Probably the nicest hummus and flat bread ever. My friend had coffee walnut cake which was unfortunately dry. Service was friendly though had to ask for cutlery, milk and sugar for tea then had to go up to service station as still didn’t appear. Pleasant atmosphere.

Was disappointed and surprised this morning. We go very often for breakfast on a Sunday morning . Only was turned away this morning at 10am . Walked in a few tables say 3 were taken. Was 2 of us and when I asked for a table for breakfast. Was abruptly told no sorry we have a party of 20 coming in in 10 mins. Thought he was joking. We could of ordered and chef on with our food in that time. If you can not handle 20 plus people for breakfast. It's a poor display . We went to a smaller independent cafe down lord St. Was a great breakfast and very welcoming.

Had soup and a 'French style ' cottage pie partner had asparagus and the fish cake We both enjoyed our meal

Lovely meal as always. So good booked to go again

First visit to Southport for a few years and came across this place. Have to say very welcoming when entering, attentive waiter & food was perfect. The fillet steak was up there in our top 5, fritas was just as I liked, pink ! We will definitely be returning. Thank you for a very enjoyable afternoon.

Bit empty food great service great no salad cream

Always excellent food and service at Bistrot Pierre Southport. Great choice on the menu and wine list, all reasonably priced. Central location in town. Never fails to please. Recommended.

There was a minimum amount of customers yet we waited to be served for 15 minutes but we did not end up being served

We had a lovely evening meal, delicious food and fantastic service by Danny, very friendly and professional. Danny went above and beyond with his 5 star customer service. We will definitely be returning ✨

Serving staff are great and couldn't fault them at all, all lovely, friendly and attentive. Location is good but prices clearly reflect having to compensate for the expense of the location and shows in the quality of the food. Several visits now and the food is largely bland, low quality and poorly/often over cooked so tends to be rather dry. Trying to make it sound fancier than it is by giving french names does not compensate for the quality

The food was rather decadent and the staff are lovely! Especially Danny and Jenna who served us

Delectable food and great service from Danny and Jenna 😎

Simply amazing definition a must visit

I wish i went to McDonalds. Worst food i have tried

We had a wonderful meal. Service excellent at all times. The menu was varied and suited a range of tastes. The 3 rating was given only due to it not being busy at the time of eating but have eaten there previously and it was an excellent atmosphere.

No toilet rolls in the toilets. No coffee and seating was full of crumbs. Wouldnt go again.

Called in for a coffee, nice place n nice coffee.

Excellent service great food very polite and very helpful staff

Watch out for the 10% service charge

So disappointing, the food was very poor. Beef bourginuon was tasteless with only a few bits of beef. The burger was just ok but the fries were awful. All I can say is lovely wine. Service not great, and then you discover they've banged on a £5 service charge. Will not be returning.

An excellent Sunday roast beef, perfectly cooked, lashings of gravy and nicely cooked vegetables. Great service from Lewis and a good deal via Club Bistrot Pierre. All round, a very good meal.

Lovely place with great staff. Quality of the food let's it down a bit though. I had the steak frites and the piece of meat was so tough. I gave up after a while because my jaw was hurting! My partners chicken was ok but not brilliant. Cote Brasserie is a very similar sort of restaurant chain but their food quality is much higher.

Have enjoyed the two for 12 quid cocktails previously, but have come here twice recently, and while the doors were open we were advised the place was closed. Yesterday we got turned away again and told they finished serving at 9.30, bit odd on a Saturday. Seem to be a bit confused as to whether they are a bar or a resteraunt, but would think with Wetherspoons next door now closed they would make the most of passing trade. Or have clear opening hours.

To start with the positives; the food was delicious and well presented and the young male waiter who served us was polite and helpful, but the customer service was dreadful. We were a large party and had booked our meals in advance, paying a £5 deposit for this privilege. Some of us arrived a little after others and because of this, weren’t offered a drink. We weren’t in fact offered a drink for the whole of the time we were there. There were two small jugs of water between thirteen people and these were quickly consumed. They were not replenished and in the end one of our party got up to fill the jugs herself. We had tickets for a show at The Atkinson, which was due to start at 19.30. We booked the meal for 17.45, which should have given us plenty of time, but in spite of pre ordering our meals and paying a deposit we waited an hour for our food. The attitude of the manager when we complained about this and also pointed out tha we hadn’t been offered a drink , was rude and defensive. We pointed out that we had to leave at 19.10 to be on time for the show and we eventually got our food. However , time was against us. We almost cancelled dessert because it wasn’t forthcoming and we were conscious of the time. When it eventually arrived we had to eat it with forks because the table hadn’t been set for dessert. When finally, spoons were found, some of us had already finished our dessert. We were promised discount on our bill as compensation for the poor service but when the bill came, this had not been put on and we had to ask for it again. Sadly, in spite of the food being delicious, we will not be eating in this restaurant again.

Been a few times and enjoyed it. Last night however I have never experienced service like it. A table of 13, pre seeing a show, so early sitting, restaurant was very quiet. We had preordered our food and gave ourselves 1hr 30mins to eat two courses. On arrival the table was not set up for that amount so we pushed tables together. We were not approached for drinks. After asking 2 times for drinks to be ordered, we never got that service. Our request was ignored. 50mins after arrival, and speaking to the manager, asking 3 times for our food it arrived. The food was good. Thank you chef. We then asked for our desert because we had 10mins left to get to the show. The pudding arrived but no plates had been collected from the main course. We stacked up all our plates, put them at the end of the table to make room. Asking for the main plates to be taken away, we were again ignored. Waiting to eat our pudding we realised we had no spoons. Asking for spoons we were told 'yes, in a minute'. We ended up looking for spoons but had to ask for more as they had run out. We felt the service was the worst experience we have ever had. We were met by no apology, compensation of maybe waiving the service bill. We did get an excuse of restaurant is a big restaurant. The manager started crying when we asked for the service charge to be deducted. We did not expect the thinking a ssional customer/manager conversation was taking place. We certainly don't want anyone crying, so decided to leave. Equally do we expect that behaviour, ppor service and attitude. We turned around as we left to see the staff, two males and the manager laughing at us. Customer service at its worse unfortunately. Shame because the chef was excellent and manager /staff let him down. On reflection, all the staff seemed very untrained. Higher managerd need to look at this. Your setting is nice, food good but service will stop people visiting.

Went for a meal with friends and we all had a lovely time

Small portions but good quality.

Nice place, good food good service

Have been a few times and have always loved the food and the service. Special thanks to Lewis who has taken care of us on more than one occasion and has always been wonderful. Great food. Lovely atmosphere, wonderful staff especially Lewis.

A very nice restuarant situated on Lord Street in Southport. The food and service was very good indeed.

Food was fantastic. Staff good but not enough staff so service was quite slow

Stopped for a drink. Lovely surroundings but expensive.

Everything excellent food and service wonderful, yes we will go again, thank you

Such a lovely place to eat and my fillet steak cooked to chefs choice was 110% including the king prawns on the side. Delicious 😋

Everything was delicious and the service was courteous.

2nd time I've written a review on this place and another one that not good. Entered the restaurant six of us only a third full at 2 o'clock on Sunday looking forward to a Sunday roast and yet again couldn't have one. Waitress not even making eye contact with me wobbling her head side to side just saying there be a long wait . Think staff need addressing as last time we went on a Sunday told us they didn't have this didn't have that and told us we needed to be a member to get the three course Sunday offer . A little frustrating after looking at places that could accommodate us due to kids having food allergies. Last time I put a review was replied to send private email and they would deal with it . Email sent and didn't get a reply. Service is atrocious

The service is really poor in here. It makes the meal really unpleasant despite the good food. I eat out a lot, but I boycotted this place due to rude staff and lack of training. For example, if someone orders wine the waiter should open the bottle and let the customer taste it before walking away. I have also ordered wine for my main only to get it half way through the course. And on other occasions, I have been left standing at the entrance for too long. (The accumulation of multiple bad outings here has led to this review.) I think this place would be really good if it could sort the staff out. Staff = waiters. Part of the main reason for eating out is to be waited on. I think the staff (I cant call them waiters) look down their noses at their own job, and try to avoid doing it. Management should address this.

Lovely place, great food, lovely staff.

Had great time here yesterday with my son staff were very pleasent food was lovely will definatly go back again 👍

Loverly breakfast plus coffee and juice included in the price. Will be returning soon.

Lovely place, relaxed atmosphere, friendly and attentive staff. We really enjoyed our delicious afternoon tea. We’ll certainly be back!

The food here is always top quality and the prices are reasonable. The staff are friendly and helpful.

Lovely restaurant, food is delicious and staff are friendly.

Really nice place to Dine the service was good but the food was freshly cooked & you weren't rushed so you could dine in comfort & the music wasn't so loud so you could talk between courses without having to shout, all the food was hot & tasty.would recommend .

Great food and service definitely will visit again Thank you

Excellent food, service in a friendly relaxed atmosphere.

A great Xmas meal staff very friendly a great meal would go again

Nice two course Christmas meal. Delicious 👍

Pre-new years eve meal with my wife and mother in law.went for the 3 course festive menu 😋 every course delicious, just perfect.lovely ambience in here, good atmosphere and great view of Lord St.staff were great, very friendly and helpful.will definitely be back again,maybe breakfast as the coffee was very 👍 good.looking forward to our next visit,thank you all guys, happy new year.

Great breakfast deal Full English ( and other options ) with juice and unlimited hot drinks for £12.50 plus service charge Can also recommend bar snacks and mocktails

I was in your Southport restaurant on Sunday 10th December 2023 with four friends . We enjoyed a wonderful meal and had fantastic service from one of your team, Lewis. He was wonderful. Nothing was too much trouble. One of my friends is a wine expert . Lewis was so accommodating by letting him try before making his choice. Thank you for making our evening so enjoyable & memorable Lewis . Merry Christmas from Tracey & friends 🎅 🎄 xx

Overall deserves 5/5, especially for service, waiter was kind and happy to describe menu and help with wine pairing. The mussels aintree' was absolutely phenomenal, stake and fries were perhaps a little too dry but the cheese sauce corrected everything. Place has a nice, authentic bistro vibe.

Always had good food on all of my 4 visits

The place is nice. Not squished. Prices are ok. There are options for the kids menu as well. Portions are not small.

Great menu deal ...£25 for 6 course menu during certain Tuesdays in October/November. However there are other good value offers for 2 to 3 course meals on menu. Really good quality food , great service and lovely surroundings with ambient music in background. Well worth a visit.

A lovely atmosphere, great staff, delicious pastries and coffee and very good prices. 👍

Authentic. Good food and fair prices. Enjoyable visit.

Great value breakfast (full English) with unlimited hot drink of your choice, orange juice,toast with choice of jam or marmalade. Friendly staff (Tricia) really good value £12:50 well with a visit if you are in Southport

Only called in for a Coffee & Cake so can't say too much about the food really, what we had was good. Service was good and decor of the place is well done with mural of the old open air swimming pool.

We love to eat out as a family and as a couple. We've been coming here now for a few months, and I can testify to the consistency in the standard of customer service and food. We have always been greeting promptly with a smile,whether it's been for a midweek lunch or on an evening. We have always enjoyed the atmosphere it's classy and relaxed. It's not stuffy. The music in the background is eclectic but not overpowering. The staff aren't intrusive yet are still attentive. Now to the important stuff.. The Food! We have enjoyed the change to a winter menu, and it's equally as tasty as the summer one. The meals are well thought out and presented. The menu isn't vast (I think that's a good thing) but has plenty enough for everyones tastes. You can see every care is taken, whether it's a starter or main. Hubby loves the bacon wrapped dates. I adore the sea bass. They make the perfect Amaretto sour too! Here are a small sample of the meals we've enjoyed.

Food is fabulous and good service. Went lunchtime

Very good food and drink .great service 👌 I will come back again .

Went there with my wife. We don't live in Southport but are regular visitors. Tonight we had the 3 course menu. Unusually for us we had the same. The French Onion soup to start which was tasty, fish cakes for mains which was delicious and came with a generous portion of vegetables. To finish we had the sticky toffee pudding. Sometimes this dessert can be stodgy and overpowering. Not here. You could taste the dates. I had a refreshing mixed Berry mocktail to drink. Service was friendly and quick. Good value for money. Will be here again when we return.

Nice food; good value; friendly polite staff and they serve the biggest creme brulee I've ever seen!

A lovely place Great meal excellent service would definitely come again

Friendly greeting and service with a smile. Food enjoyed by all at our table.

Great place for a full English. Helpful and friendly staff.

Worst meal ever, would definitely not go back, then they have the cheek to add a tip to the bill.