Leonardo Hotel Milton Keynes - Formerly Jurys Inn in Milton Keynes

Nice clean hotel with very nice staff

Well located and good value for money

Every room, restaurant, bar and conference room are very cold. It's Mid March and it is clear they are trying to save money on heating. Bring a coat to wear whilst in the hotel.

Brilliant location and reasonably priced. Good sized room with decent facilities. Even from 5th floor could hear noise outside all night. Shower not very warm.

Night receptionist/manager - Asian man is always rude to guests. Twice I’ve stayed here and twice I’ve observed him being very rude to guests. It’s really disappointing because the hotel itself is nice and location is convenient

Overnight stop for work, on the 7th floor the rooms were clean and comfortable. Tea and coffee facilities in the room. The shower was Luke warm. Breakfast was typical leonardos except one coffee machine wasn't really working only made hot expressos and coffee, anything with milk was cold - there was another machine but the could of just popped a sign on explaining that.

Attended here for an event. Event went well and the food was good. The rooms were a good size, had good heating when required and lovely options for drinks. There are a couple of areas where the carpet has worn, but not impacting the use of the room. The only thing that lets the rooms down are the bathrooms, the mirror is great with the lights but the rest of the bathroom is a bit antiqued compared to the rest of the hotel. The snack area was a good idea for purchasing late night snacks, it is pricey, but saves going out.

Great location near the city center. Friendly staff and good prices.

Housekeeping should never enter while guests are inside the room. However as I was sitting down I heard the door open and it was the guy from house keeping. When I saw him his face was shocked. I asked him “Why did you enter without permission?” he didn't even have the courtesy to apologise or say a word and went in another room. I dont think he understands English I spoke to front desk and they were not helpful. I do not feel safe in this hotel to leave any expensive belongings or leave the room unattended as I’m shocked and disheartened that I had this experience especially with my wife in the room and in such a nice area which is usually safe. I work in Milton Keynes and have many clients. However I will not be returning to this hotel again. Very disappointing!

The hotel itself is fine, everything's up to a good standard But.... Twice I've been here fir a function, the beer from the 1st floor bar on both occasions has tasted off, like it's been sat there for ages or if the pipes not been cleaned, and it's not cold enough. The breakfast was good But... No hash browns on a fry up? They've for some bizarre reason been replaced with roasted new potatoes..... At breakfast? Thats just a hard no Staff very friendly, everywhere clean n tidy!

We stayed recently for 2 nights, the location is fantastic near shops and restaurants too! The hotel has many rooms and floors, lifts were great and staff friendly. The room was clean and to a good enough standard. The rooms are dated, but we didn't pay a great deal, so they were perfect. Shampoo, body wash, and liquid soap provided. The room was cleaned, and all great! The only letdown is the breakfast. It was poor. Bacon had clearly been there for hours, along with the breads and potatoes. The only fruit was water melon. Croissants were hard, too. Come on, I expect better than this! Bar area and seating is lovely. Parking out the front with a mix of coloured pay zones. But all in all it was a lovely stay and we'd stay here again.

Nice hotel nice staff but it stops there !!! im here now 3rd floor noise from the street is horrendous traffic cars beeping horns people outside screaming shouting swearing 🤬 all the time double glazing clearly doesn't work as I can hear everything checked window to see if it was open but no !! I'd ask to change room but I'm here with my 10 year old Grandaughter and she's eventually fell asleep I'm raging would not recommend this hotel at all if you actually want to sleep !!!

Would have given 4/5 stars, however someone has to ruin it. I went to get my second tea just before checking out at 5pm today (20/02/2025) and the guy behind the bar at the time was rude. I asked if there were any alternative milks for my tea, where he then looked at the fridge and said no after looking at 3 individual milk glasses which they pre-fill. Not knowing the third one in the fridge was actually given to me for my 1st tea earlier in the day. As well as this, the previous server was amazing. There wasnt any alternative milks out and he happily went to the back to find some. Why couldnt this second guy on shift do this. He clearly had an issue on shift today either either with me or his personal life. Whichever one he should leave at the door when leaving his house. What looks like a grown man, has been given a job as a server, and he couldn’t even provide hospitality? Should really re-consider whether he should be customer facing because if his attitude is like todays, I feel sorry for the service future customers are receiving.

Situated right next door to a fantastic selection of bars and restaurants !.. we ate out at las Iguanas first night of our stay, which is right behind hotel , this hotel is highly recommended ..modern, good quality of room with free WiFi

The hotel hasn’t got its own car park. The is a car across the road which you have to pay.

Great hotel and fantastic service

Room did not look clean, many spots on the chair, carpet, walls and curtains.

We love this place! Massive shout out to Ioannis who always makes sure we are comfortable and safe Thank you so much

Very comfy bed. Lots of bars and restaurants nearby. 5☆☆☆☆☆

Nice hotel, all amenities catered for. Friendly helpful staff.

Dull mid range hotel.Bathroom needs feminine touches like body lotion and conditioner.

I would just like to say the night managers are racist there have been several times where the managers have gotten very very rude to myself and my husband for nothing at all there overall rude the place is nice but the staff is just a no no so if I could give 0 stars I would

The room was lovely and spotless. The staff were great.

Great location and friendly, helpful staff. Very expensive and tired rooms. Shower extractor not working, mold on the ceiling, barely got warm enough. 'generous desk space' in a premium room was barely a desk and my chair was broken. Needs investing in and freshening up to justify the prices. No Gym, No Pool.

Excellent! Breakfast and dinners are very good.

Great location but no parking available. Rooms were a bit dated and had someone else’s room service plates left outside the door. Lots of options at breakfast

the guy in the reception very terrible service

I like the fact that the hotel is close to the train station. Very good environment and the rooms were very comfortable. I called to have my breakfast ready the next day by 4am and they did that

Went there to explore the hosting of a birthday party. The extra large hall is the biggest I've been to in MK, but comes at a hefty price too. The set up would be lovely for celebrations.

I’ve had the pleasure of staying at the Leonardo Hotel Milton Keynes many times for corporate stays, and I can confidently say it is my preferred choice in the area. Each visit is marked by exceptional hospitality, comfortable accommodations, and a convenient location A standout aspect of my experience has always been the outstanding service provided by Aya. From the moment I arrive, she greets me with a genuine smile and goes above and beyond to ensure my needs are met. Her attention to detail and commitment to customer satisfaction make every stay delightful. It’s clear that Aya truly cares about her guests and takes pride in her work. Throughout my visits, I have also consistently experienced exceptional hospitality from the bartender Sophie, marked by her attentiveness, professionalism, and willingness to go above and beyond to ensure guest satisfaction. Sophie's knowledgeable recommendations and friendly demeanour create a welcoming atmosphere that enhances the overall guest experience. I strongly believe that her exemplary service merits recognition and incentives, as her contributions significantly elevate the standards of service at the hotel. I believe their excellent customer service deserves recognition and incentives; employees like Aya and Sophie are what make this hotel truly remarkable. Thank you to both, for making each of my stays memorable!

It is considered the best hotel in Milton Keynes 4 stars

Great staff, good bar and good restaurant. Comfortable well appointed rooms and a great location.

From the 1 night we were there we can only rate our stay as excellent. The staff we encountered were professional and efficient, and made us feel welcome from the moment we arrived. The room was comfortable and pleasantly homely, and the breakfast is good value.

Clean room, snacks and drinks on arrival. Comfy bed, plenty of pillows, window which opens for air flow. Decent sized bathroom and tub. Kind accommodating staff, and lots of parking in close proximity to the hotel.

I think that this is not amazing value for money. The staff are great, the food is ... okay and very expensive for what it is, and the rooms are not better than a travel lodge. I cannot sit here and pretend that its terrible, it definitely does the job as a slightly upscale ibis hotel, but the main reason for my 3 star rating is that its priced as though it was more.

The staff are amazing and attentive.

Franco was exceptional and delivered outstanding customer service during our stay at the Leonardo Hotel. My partner and I are regular guests, often booking the executive room. Occasionally, we encounter issues with amenities like the fridge or air conditioning. Whenever I brought these concerns to Franco, he promptly checked on the facilities to ensure everything was functioning properly. His politeness and commitment to excellent service truly stood out. Thank you, Franco, for your dedication and support during our stay!

Very nice hotel, polite staff and good location. Price was inflated due to the event I was attending which was the only negative.

The hotel has an excellent location, there are a lot of cafes and markets nearby, a 10-minute walk to the railway station.

My stay feels quite unpleasant due to the noise. In Room 302, it feels like Im outside because I can hear everything—car engines, people talking and shouting. Struggling to get any sleep.

Room: Relatively big IMO Service: friendly and caring staffs in hotel restaurant and reception Location: Near the center of MK/ two big shopping malls

Excellent WiFi, continuous hot water, comfortable along the lines of Novotel but bathroom Premier Inn level - needs revamp. Restaurant - good service, good food.

Thank you for welcoming myself and 2 young children for our trip to Gulliver's land.. Thank you to the manager/Supervisor Geta for the great gesture when checking inand the two young ladies at the front who really enjoy their jobs and was very friendly.. We shall definitely be back to explore Milton Keynes more

Good location but the place is old, dated and rundown. Beds and mattresses are very noticeably worn, uneven and lumpy. Bathroom is not great, low shower pressure and the same worn feel with chipped toilet, basin and bath. No toilet brush. Breakfast is ok, but everything feels unclean, sticky floors and tables and semi broken chairs. With the odd exception, reception staff is uninspired to help customers, always seeming busier with other things. It’s clear the place needs some investment to get it up to being a 4 star hotel.

Rooms ok but dated. Location in central town is good, but they do not have any parking. The parking location suggested is council run and you need to pay. Reception said it was safe to park overnight without payment, but I received a £25 parking fine shortly after 7am. Was also very underwhelmed by the hotel bar

Lovely Hotel in a good location. Lots of shops, bars, restaurant local. Parking across the road was £16 for 3 days with ringgo which I thought was good. Staff were very friendly and helpful. Rooms were comfortable. Slept really well!! Shower pressure wasn't the greatest and if you like a bath they are very shallow. Ate in the restaurant twice and food was lovely.

Room was big and quite clean. Extremely overpowering smell of air freshener,after 5 mins my eyes were burning. AC dosent go cooler than +20 °C which is way too hot for sleeping at night. Bed was OK but the pillows way too big and hard. Couldn't sleep all night due to neck pain. Walls are very thin, i could hear every word coming from next room. No minibar/fridge in a room. No sockets by the bed. Price for 1 night was £87 which is way too high for what they offer. Close to MK train station which is very good

The room I had was extremely poor. Stains on the floor. Didn't feel like a 4 star hotel. Not planning on staying here again. If you are planning to stay here, please reconsider your options.

Great Hotel at a great price Location great next to the Hub which has bars & restaurants. Walking distance to shopping centre 5/10 mins. Parking across the road is free from 6pm till 7pm but paid outside these times approx 50p an hour

The two ladies on the reception when I checked in on Wednesday evening (around 7pm) I have regrettably forgotten their names but they were fantastic throughout the duration of my stay. The room was lovely and the food is also good, but these two members of staff in particular are a credit to your Hotel.

Lucy was fantastic at our evening dinners and breakfast. So welcoming, friendly and her Irish charm made our experience a great one! ☘️

Lovely hotel in a great location. Special shout out to Lucy in the restaurant who is absolutely fantastic!

Never disappoints. Great location with many restaurants surrounding the building. The restaurant within is good enough on its own with a decent selection of great food. Rooms are spotless with comfortable beds, coffee and tea making facilities are provided. kettle is supplied and an iron, which is good. The bathroom was great with a good shower. Staff are first class. All round great experience

Great hotel only downside was the temperature of the rooms the thermostat was constantly at cold

Room was very musty. Hairs on the bed made me think the bedding hadn't been changed and the pillows smelled too. Not pleasant. Only booked for one night and will try not to use again.

Late in the evening I went to get some snacks. At the reception it was this gentleman talking and talking and I just wanted to go and pay, as I was in a rush I went to see if I could pay at the bar. Where been chased by the Greek receptionist saying you can’t take those drinks in front of other guests. I really I had to put him in his place but thought be more intelligent and professional. I told him as you were talking with the gentleman for ages I went to see if I could pay at the bar. I told him I wasn’t going to still them. There’s cameras and etc, when I went back to the reception he actually still carried on talking to this gentleman. I thought how shame that such a young man in nice uniform have not been trained in people skills. This young man needs some more training or perhaps not do reception do maybe maybe housekeeping. I’m looking forward hearing from you. Btw the new room decorations is very very tasteless. I wonder who’s is your interior designer.

Nice enough, but I find it a bit soulless. Restaurant is always terribly confused.

Every time I go to Milton Keynes I stay here, I have visited about 8 or nine times and every time, the service is amazing, friendly and accommodating. The rooms are also very clean, good size and well equipped with everything I need. The location is perfect, with everything in walking distance. The station, Sainsbury's, bars and restaurants and the Maine parade 'Xscape'. Miaja is lovely and always greets us with a smile, but this is just a reflection of all the reception staff. Going above and beyond. It's much nicer and alot more reasonably priced than hotels in the local area. I honestly would even chance it to stay anywhere else! Thanks Leonardo Milton Keynes for always giving us an amazing stay x

First night of 3 and it is so, so noisy! On 2nd floor opposite a very noisy area. Cheering and shouting loudly from adjoining businesses make it difficult to sleep) now 22.50hrs. Room is ok, though bath is tiny, very shallow. Beds feel quite unstable, on wheels. No parking onsite and very expensive. Tap broken and door not very secure. Room functional but so much better value elsewhere. Noise is the worst part, not double glazed. Update, 2nd stay as booked by work. At 20.15 I reported to reception staff that I had seen 2 guests in cars in the drop off area outside get punctures due to glass in the road. Left and returned at 23.30 and saw a taxi have the same. Again, reported to reception who said that it is not their responsibility. Bad service as it is their paying guests being affected.

Wonderful, fabulous and exceptional... Just a fabulous stay from the time I walked through the front door until I departed. The team should be proud of the service that they provided to me throughout the stay which was friendly, efficient and professional with all striving to make my stay the finest that it could be. The customer service and hospitality far exceeded my expectations and that is a real credit to the team. The location in the MK Business Hub is convenient with a range of bars and restaurants on the doorstep of the hotel, a large supermarket five minutes walk away and also with easy access to the main railway station and the local bus network together with being in a short walk away from MK Central with its shopping and attractions including the theatre district and main shopping area. The rooms are excellent, well appointed, nicely decorated and well maintained yet it was above all comfortable, the space was dominated by a luxurious comfortable bed with superb fluffy duvet and pillows encased in crisp white linen. The new large television benefitted from all the main free-view and free Wi-Fi was more than adequate in terms of speed and connectivity, the in room Nespresso machine and mini fridge were nice additions. Akin to the main room, the bathroom was spotlessly clean and well maintained, the water pressure from the shower could have been better and the bath was not exactly large. I did not partake in the buffet breakfast as it seemed expensive at £16.00 per person but the bar prices were reasonable. Overall the best stay I have experienced at a Leonardo Hotel in the UK and will be back sooner rather than later and highly recommend this to all.

Stayed here twice now. Nice hotel. For those who care: you can open the window in the room to get fresh air. Railway station on the West Coast line nearby. Enjoy the spaciousness of Milton Keynes!

Absolutely fantastic place and very central for nearby attractions.Well presented,clean and great buffet breakfast

Decent rooms clean and nice smell, lovely low bath. Carpets were tired in places and lighting was darker than normal for room and bathroom. Lovely comfy beds and the bar was good. Lots of elevator lifts quick and fast no delays waiting for one to arrive. Nice hotel and one of the better ones on offer giving full hotel experience in MK. Perfect location with on street parking being cheaper on rates.

One small thing for improvement… upgrade from 1ply loo paper please 🙏

Good stay, toilets are a bit old styled