Costa Coffee in Milton Keynes

Great Coffee, Great staff. However why oh why allow a barking dog to remain inside without any challenge by staff. Not sure if this is even hygienic. Bad enough the family also have a screaming baby.

Once again, closed early. Shut at 1600 when gone sign said 1700.

Rude staff busy talking when long queue clearly didn’t know what they was doing ended up leaving in the end

There are five locally owned coffee shops within two minutes walk, all with better coffee, friendlier staff, and better prices.

Was very quite when we went so was very good experience shame that every costa sore does different drinks so I u find one u like u can't get it in others 😔

Stopped for a rest and a coffee. Few people in Costa at the time. Bought a latte and bottle of water. Clean and comfortable. I was suprised at the size as it is a small town. There was more seating than most Costas I've visited

Nipped in for a quick coffee and snack, spot on.👍👍👍

The coffee (Mocha) is superb ... the ambiance ... less so ... !

Decent enough coffee, although price has increased again! Always very pleasant staff and somewhere to sit!

Very friendly and coffee was excellent

The employees were very rude and didn’t start making our drinks 15 after we ordered. They made someone else’s drink before ours she ordered 13 minutes after ours. it wasn’t very busy at all. And they had packed then cakes away 30 minutes before closing so I couldn’t order what I wanted. We weren’t asked if we wanted to drink in or out. Or what cream we wanted.

Handy place for a cappuccino on a Sunday ☕

Very average costa coffee, really slow service compared to other shops I have used in the past

Coffee was like water and cold milk

Visited this branch as I was in the area for my daughter's appointment. Never ever again. Rude staff, dirty tables and floor so didn't order food. The staff behind the counter no manners just take your order and money.They obviously didn't want to be there all miserable.The older lady in the shop was just as bad. There are plenty of places to get a coffee in Stony so I would suggest going there instead. As for me I'll stick to my local branch in future.

Average. Place was tidy enough but empty cups sat on the side for a while. Convenient. 3 x hot drinks were £12.

Good service etc but like all costa's well over priced.

Visited this branch for the first time today, the ladies on the till weren't welcome or friendly but after we sat down a tall young gentleman in his late teens helped us immensely. We had to get some work done and couldnt connect to the wifi which he helped us to do, also removed the dishes that had been left by the previous customers and cleaned the table for us, he then proceeded to check up on us after to see if we are ok which we have never had the pleasure of experiencing in any other Costa Coffee nationwide. I would visit again just for the service provided by him, wish I'd got his name but didnt get a chance with pending work . Tall clean shaven teenager thank you for looking after us, you're a asset to the franchise! Will def visit again because of him.

Called in to the Stony Costa early this morning with 2 work colleagues for a coffee before a training course we were all attending. The blonde girl with the ponytail behind the counter was extremely rude to the other young girl working behind the counter who was obviously new and was being trained by this horrible assistant, her attitude towards the young trainee was embarrassing and uncalled for, this was happening in front of the customers waiting to be served. As myself and colleagues left the shop I informed her of her uncalled behaviour and said we will not be returning!

Staff are always friendly and it’s never too busy when I go in

Usual Costa value, clean and tidy, good coffe, what more could you want?

As usual great for a quick meet, service always good and friendly.

Ask for my drink to be extra hot it was warm, not nice

Great place for a coffee and very friendly staff

Recently enlarged and refurbished so.much more space and capacity at busy times.

Had a late lunch here with my partner on Saturday. Was quite busy and there was a bit of a wait with the queue but we were happy with the variety of food offered and what we chose. Coffees were spot on - one Ultimate Blends hot latte and one regular iced latte. Cosy atmosphere but with plenty of space. I really love the location of this Costa, in the lovely town of Stony Stratford and with parking right outside. Friendly staff and generally clean. Sometimes they seem to close early on a weekday with no notice on the door which is a little disappointing but this is still one of my favourites to bring my children and meet friends.

It was tables needed clearing !

Ham and cheese was cooked till a point where the cheese unbeknown to me was bubbling and consequently I burnt my lip, the cutlery was filthy, the teapot was dirty. Never again.

Not much atmosphere but it's a coffee shop, some background music might be nice, service quick, lots of available tables which were clear and clean.

Go it a cappuccino with dishwasher liquid. Yummy…. Not

Nice coffee &place to meet friends

I got a coffee and to me it felt quite luke warm so I asked really politely and said I was sorry to be a pain to ask for it to be hotter. The man behind the counter tried to embarrass me by shouting apparently when the other assistants said this coffee is not hot. I was a little shocked and uncomfortable and just felt that regardless of whether he agreed or not this is just not kind customer service and there was no need for that kind of attitude trying to show customers up! Not nice and let’s costa down!!! . Customer service is customer service and unfortunately people behind counters are getting ruder and ruder !

Excellent coffee and snacks. Cheerful staff.

Second time during Xmas coffee and tee fantastic the Xmas hot chocolate drinks absolutely rubbish bring back.the black forest one all my friends have said the same

Classic Costa coffee. The best thing is that it is next to car parking. Good for a quick coffee or a takeaway! However if you are willing to explore a little bit you can find cafes with a better atmosphere.

Wouldn't add a coffee to order said had to go to back of queue... First coffee would be have been cold, didn't make sense

Popped in for a Toblerone latte. Very good service, I could not bring the tray to the table so the person who served me did.

Formula coffee shop, typically quite busy

Very kind workers, the drinks are amazing especially the milkshakes. I recommend it to anyone who wants to get a coffee with their friends. Sometimes it is very busy and has a long wait before you get your food or drink but most of the time it is fine.

Meets expectations. Quite loud as it’s relatively small and gets very hot indoors on a warm sunny day (due to the large glass windows and lack of shade).

Hi I go to costa in stony every day the staff work so hard theirs one girl called Jane there she is such a hard worker I thought she was the manager but she’s not if the head manager sees this if he excist please make her manager for this shop with out her the shop wouldent cope !!!!!!!!

Very friendly and helpful staff. Very clean and tidy as well.

Nice friendly staff. Consistently good drinks and food..

Clean, safe and lovely coffee. Mac n cheese toastie is the best!

Nice friendly staff, good coffee and those who ate enjoyed their new m&s food range

Good place to have a catch up with friends

Service was really slow, took 30mins to get a single coffee to go.

Staff are a bit rude and blunt with you, long cues, not a great experiance

Friendly staff, good space between tables. Coffee was fine and toilets were clean.

Coffee has been disappointing its really weak have to changed and try others venue's

Good food, good coffee.nice clean restaurant.

Skirting edges of seating and furnishings not cleaned properly, off-putting poor hygene in seated dining areas

I used to love getting my morning coffee, now because of the plant based supply change its bitter watery and not nice at all...the reason from a 5 star to a 1 star. Why change a winning combination, makes no sense.

Really slow service, not helped by mixing up our order (2 drinks) and putting ours to back of queue. No evidence of covid hygiene measures, anti-bac at door, but that's it. No evident clean down of tables between customers.

On a cold damp NYD after the classic car meet it was cosy enough, but had a massive queue.

Great, friendly staff. Served quickly

Great place. I like the vibe and the surroundings. Connection from phone/wifi/data is not that fast but its all good. Great service. They keep the area clean.

Not the quickest of Costa's and the layout means it's not always possible to stay 2m apart (which may have more to do with people coming in the wrong door and squeezing past the queue).

Great service from the staff here! Always hot and fresh ☕ ☺🤤

Shop was clean and tidy Staff were friendly

A deep, cavernous place as the interior is a U-shape making the back of the coffee shop quite dark. Thankfully went in on a quiet afternoon so it didn’t feel claustrophobic. Pleasant staff although the queuing area did not take into account Covid restrictions because if you wanted to sit on one side of the cafe you would have to pass the queue in a very tight confined space. Enjoyed the cafe, the toastie and cake with fellow friends after a long business meeting.

Not a big range of savoury products compared to other branches.

15 mins to get a coffee there was only 3 people in front of me and they were already waiting for drinks. Snail space at serving everyone complaining, orders forgotten and dirty tables. Either more staff is needed or better staff/management

Service here is a bit on the slow side. So don't go if you're in a hurry

Slow, poor service this time. Seemed like too many trainees and no-one supervising.

Always a pleasure to relax with a coffee here. Staff are friendly and always polite and helpful. Atmosphere is relaxed and is nice and clean. Coffee is excellent. Thank you x

Good service. Nice coffee. Great biscuits!

Nice staff, fast service even when they where busy

One of the better ones, big with lots of seating, on it with the table cleaning.

Not busy,quick and easy service, clean and tidy 😊

The product is great. The staff are terrific. The environment is spot on. So why one star? Simple answer: exploitative capitalism. Profits made of the back of relatively low staff wages and squeezing everyone below them in the supply chain. So I wont be having another Costa coffee despite how tempting and delicious their products are. The image of a poor farmer toiling 24/7 but still unable to feed his children on the one hand and Costa executives living the "dream life" on the other is troubling my conscience. I am also guilty of the same thing in other aspects of my life. I will start addressing these when they are pointed out to me

Took my cash, which is more than the miserable Out of Office shop did. Well done Costa for not forcing us into an increasingly cashless society!

Coffee is great, my son loves the cupcake, busy in the mornings.

Coffee tasted burnt but was cold and was waiting in the queue for over 15 minutes. I normally like the consistency you get from costa drinks but this branch are awful

Normal good Costa. But long wait, queue out the door. Only two people serving, need to scale up...

Good customer service, especially considering covid etc. Alot better than other MK costa

Great social distancing, and loving the nee flavoured lattes with B12 and Zinc...

Lush coffee, social distancing procedure's in place and great service from the guys behind the counter. Great job and keep safe

Nice relaxing place to meet friends for coffee.... But for how much longer? 😬

No soap in the disabled loo again.

I'd prefer to support local businesses but nobody touches their quality.

The staff are amazing and always happy, always a good start to the day.

Very good quality and clean and quality service and excellent

Nice friendly staff coffee taste great. Seating area nice and clean. I use this Costa all the time and can fault it.

Dirty tables not sanatiz chair not clean the shop not busy even when tables cleared of tray tables not clean or chairs staff standing round

Food very good, social distancing in place

Nice place but no track and trace enforced.

I like the coffee but it can be noisy there

Good clean.tidy.got coffee wrong but put.it right

Not sure why opening hours so short now. Went in about 4pm but closed at 4.30. Otherwise fine.

Great Costa coffee in a wonderful historic coaching town. Air conditioned, toilets, plenty of place to sit in and great customer service. Currently adhering to all social distancing measures too.

A great Costa outlet. Staff always excellent. Well organised under the current Covid restrictions.

Clean and airy, friendly and excellent macchiato..😃

Friendly staff, quite busy though!

The Scandinavians say hyggelig. The Germans say gemütlich. The meaning is the same. Friendly staff. Nice little town. Very nice guests. And very, very good Coffee. This place is sure a favorite of us.

One of the better Costa and coffee shops located in the pleasant village High Street of Stony Stratford. Nice, pleasant and clean coffee shop. Toasted cheese ciabata was nice and tasty. Will go there again any day.

Excellent as usual, friendly helpful service.

The Bakewell slices were so nice.

Typical Costa that you come to expect (nothing out of the ordinary or exceptional)

Had breakfast at Costa Coffee in Stony Stratford on a Sunday morning. Good service.