Based on 776 opinions finded in 1 websites
Based on 776 opinions finded in 1 websites
Nº 427 in 963 in Milton Keynes
Opinions
Unfortunately the hotel was experiencing a lot of problems. The reception laptop had been stolen and the key card system failed. There were no staff for check-in and many were disinterested in helping guests. Colin and Maddie were brilliant though. Rushed off their feet with the added technical challenges and batting off abuse from frustrated customers, they remained professional and did their best throughout with a smile. Having to ask to use the toilet and be taken to your room isn't great, but having to do this whilst serving in the bar/restaurant and manning reception probably wasn't what they signed up for either. Huge thanks to them both.
Steve Westrop . 2024-07-25
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Really enjoyed my stay here. The location is very good, lots to see and do in the vicinity. Campbell Park is a must. Food was very nice.
Christopher Addison . 2024-06-25
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Ideal location. Modern, comfortable room. Helpful & friendly staff.
rocket2max . 2024-06-24
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Great location. Smooth check in. Comfortable bed. Room could do with a freshen up. Breakfast nice but front of house staff miserable and looked like they didn't want to be there. Sat by the window for breakfast and the blinds were filthy.
Adam Meadows . 2024-04-27
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Very well located Premier Inn. Ideal for clubs and restaurants. Rooms were as expected. Parking should be free though!
Ollie B . 2024-04-10
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Overall very disgusting and considering we have been using Premier Inns for the past 8 years for this yearly trip I don't believe we ever will again. The receptionist during the night was accomodating, giving us a new room which was infact bedbug free thank god. Overall however looking back whilst the eating area and stair ways were "Clean" the Rooms, Elevators and Reception were really quite disgusting with Dust and residue as if someone had spill drinks down every wall or surface around the Hotel. And to top it off we now have to be very careful making sure we wash and clean absolutely everything we took with us to the Hotel incase we have brought any back with us. Overall just pure filth and I find it hard to believe the staff or cleaners wouldn't have noticed the bed bugs if they were doing their jobs properly. To top it off we went further back through reviews after the fact and found another review from 4 months ago mentioning bed bugs too so this is far from the first time and I highly doubt the last either.
Sam Buckingham . 2024-04-09
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Comfy beds. Love the mattress at Premier.
Daniel M Jalal (MJ) . 2024-03-31
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Lovely rooms very clean and great staff
David Barlow . 2024-03-28
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We went to the restaurant at the Hotel for breakfast x had a very enjoyable time meeting up with family x all the staff are so friendly and helpful x asking the chef you can get poached eggs if you would like them x
Melanie Pittam . 2024-03-25
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Iv stayed at hundreds of premier inns over the years & the service and food at this hotel is the best!! Hats off to the chef and the lady’s on service today!
Jack Steele . 2024-03-20
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Poor Internet and phone reception.
Dan Palmer . 2024-03-19
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First 2 weeks were good 3rd week I was in a room next to a service room and they were noisy and kept waking us up
David Curry . 2024-03-16
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Great location to get the most of what is around you. The rooms are clean and spacious. The one downside the the large queue outside the door to check in with one guy working on the world's smallest laptop to check us in and program the key cards.
Omar Pastakia . 2024-03-03
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Great room service and location. Went premier plus which was lovely. The only fault is pop world next door so loud and bass until early hours of the morning so didn’t get much sleep at all. Kind of ruined it entirely and think venue needs to think about thicker windows to stop the sound as ruined the night for both me and husband but also my in-laws who were on a different floor.
Tegan Bowden . 2024-02-25
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Had dinner here, poorly cooked, burger was still pink inside! The staff member didn't have a clue of what he was doing, given us poor advice The only positive was the new guy ( with a beard,) he has only been working there for a week but was excellent and his service was excellent 👏🏾 The rest of the staff were useless and food was terrible
Kerry-Ann Ikuesan . 2024-02-10
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Must be the worst Premier Inn I ever stayed at. If you get a room near the end of the building next to the huge Premier Inn sign hanging off the side of the building you better get yourself some earplugs or another room as the sign would be rattling all night long in the slightest wind and you defo not going to get a good night sleep. If you planned for camping in a tent in a storm then you wouldn’t disappointed because that is what it sounds like. Toilet near the reception was absolutely disgusting. When I say disgusting it means it looked like no cleaning was done to it in past 3 weeks. Food subpar, service was slow, breakfast juice jars looked disgusting, dirty
Attila B . 2024-02-06
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2911 Opinions
Comfortable seats with air conditioning The ice cream may be a bit hot weather it melts easily. The network is a bit bad.
Comfortable seats with air conditioning The ice cream may be a bit hot weather it melts easily. The network is a bit bad.
277 Opinions
shame you don't have charging points for cars otherwise we would have stayed for breakfast
shame you don't have charging points for cars otherwise we would have stayed for breakfast
1289 Opinions
We expect loud music but this was awful deafening. Far too loud. The chicken was en par with all other nandos. Sorry we won't be returning.
We expect loud music but this was awful deafening. Far too loud. The chicken was en par with all other nandos. Sorry we won't be returning.
297 Opinions
Lovely location and surrounding, always pleasant to speak to the staff and the food is delicious.
Lovely location and surrounding, always pleasant to speak to the staff and the food is delicious.