Laylocks Garden Centre - The Ladybird Restaurant in Malvern Hills

Very good food and atmosphere excellent service from staff. An ideal meeting place for families or friends. Good-sized outside play area for children.

Very disappointed with lunch. Beef casserole was a small bowl with gravy and 4 pieces of beef. Chicken pie with bacon and cheese could of done without cheese as this ended up like a cheese source. Chips were a bit hard. For the prices charged food not good enough. Will not be going here for lunch again.

Went for Mother’s Day , very busy told the wait was 20 minutes for food and waited and hour , food was burnt and sent back , manager of restaurant was not very helpful or polite and we left hungry . Very disappointed

Went for afternoon tea, pre-booked and paid a deposit for 2pm, no food came out until 3pm. Came for Mother’s Day and were left very disappointed. Little sandwich variety which had been rushed and poorly put together. Not offered any discount after waiting for an hour, wouldn’t bother to book in or revisit anytime soon.

Had a fantastic lunch here at the newly refurbished restaurant. Menu was great, staff were friendly and the food was superb. Highly recommend.

Four of us came for breakfast h on the 4th Saturday in January We had 2 Laylocks breakfasts and 2 Lady bird breakfasts with various coffees including flat whites cappuccinos and Americanos .Service very friendly and efficient. Food looked really good and was one of the best breakfasts we have had at Laylocks. The sausages were 5 Star. Overall excellent

Disgusting don't bother. Overpriced. Vegetable souple was so thick it was more like humus and Luke warm croutons soggy totally inedible and did not taste anything resembling vegetable!! Cheesy garlic bread was dripping with fat soggy and again inedible. Macaroni was watery and children's chicken strips overcooked and brown!!! Will definitely not recommend or go back! Avoid

Four of us came for lunch on the 4th Thursday in November August. I ordered the cajun chicken wrap and my wife had tuna & cheese jacket potato. Service very friendly & warm. The food looked really good and all the dishes very flavoursome. We ordered several flat whites, and these were the only disappointment as you could hardly taste the coffee as each cup had weak coffee taste, which is not what a flat white should be!. Would have rated excellent because of food and excellent customer service and ambience, however because of flat whites overall very good.

I was looking for a quick bite to eat before buying my plants in the garden centre. Hardly any dishes on tge menu were beliw £10, so I opted for the least expensive option: Soup @ £6.95. The 'real' soup was no longer available so rgey advertised a very odd sounding Pepper, Rocket & Goat's cheese soup... I was uninspired, but hoped that "Pepper" meant red / sweet pepper ... The result was very disappointing: A watery soup, bulked with four croutons of white bread ( unexpected, sonce there was a granary roll on the side and croutons were not part of the soup description), no trace of rocket whatsoever, merely a slight smattering of parsley. The " pepper" was all but an undistinguishable trace millimiter wide bits of orangey red, and there wasn't any visible evidence of goats cheese either, though a slight taste was present. There was salt. To charge £6.95 for such a sham of a soup is sheer mockery. Theret should have just said there was no soup left and be done with it. I later discovered an array of delicious looking sandwiches and other such things in a different part of the store, for around £3 each, and wished I'd have seen that sooner!!!

My wife & I called in for breakfast on the 2nd Friday in August. I ordered the big brioche roll, eggs and bacon sourdough, with an extra sausage a flat white and americano. I had another flat white later as it was so good. Service friendly and attentive. The food looked really appetizing and tasted really good. One small niggle the sourdough toast did not have any butter on it!. Overall very good

Food was absolutely beautiful. Staff very friendly and happy too. Would definitely recommend a visit here

Friendly, relaxed atmosphere. Good coffee, excellent scone, nice and fresh. However, I was disappointed that they did not have dairy free spread.

We called in for breakfast with our eldest son on the 1st t Saturday in March. I ordered the big brioche roll, light lady bird breakfast, eggs and bacon sourdough, a flat white, americano and cappuccino. We had another flat white and americano later and purchased 2 gingerbread man for our grandsons .Service friendly and efficient. The food looked really appetizing We all commented how tasty our meals were & the quality of the ingredients-the sausages particularly. Lovely chilled out family restaurant and a pleasure to come back here. Excellent

Over priced cafe with poor customer service. I ordered ham egg and chips and the ham was off. Mentioned it at the counter and was told as I'd eaten the chips they couldn't do anything about the ham.

We called in for breakfast with friends on the last Saturday in January. I ordered the big brioche roll, a sausage and fried egg brioche roll, a flat white and americana .Had to go back to the counter for hot milk which was ordered and also the hashbrown missing from my brioche roll Otherwise all good and tasty apart from overcooked fried egg yolks once more . Friendly service

We called in for breakfast with friends on the 3rd Saturday in December. I ordered the big brioche roll, a sausage and fried egg brioche roll ,a flat white and americana .Very friendly and focussed service at the counter Yet again the new brioche breakfast...

Disappointing meal and dreadful customer service. We have used Laylocks for years. This used to be a small, cosy and friendly place for breakfast but increasing their capacity has resulted in a rapid decline in standards. Meals take far too long to arrive, prices are...

Called in for breakfast with friends on the 2nd Thursday in November .There was a new menu and my wife & I ordered the big brioche roll ,a bacon & sausage roll with a fried egg added ,a flat white and americana .Service at the...

I visited here with my mother for coffee and cake. They warned us that they were short staffed and there would be a 15 minute wait, which we were OK with. After 20 minutes (and people who came in later than us getting their drinks)...

Came with friends with friends for Breakfast again on the 2nd Saturday in July servers very friendly. I ordered the Lay locks breakfast and my wide the Lady bird breakfast. Food looks okay on plate However the mushrooms had a sour taste and fried eggs...

Popped in for lunch, told there was a half hour wait - OK with that. Forty minutes later asked when we would get our order (as other people who arrived after us were having their lunches ) they replied sorry we’ve lost your order ....

We brought my daughter and one of my grandsons here for lunch ,kids play area and shopping in the Garden Centre on the 1st Thursday in May .We ordered chunky coronation chicken on white bread with accompanying lettuce, cucumber, homestyle fries and lay locks slaw,...

Visited again with friends on the last Saturday in April. I had the Laylocks breakfast, and my wife had the Lady bird breakfast The others had bacon & sausage breakfast rolls. To drink we had various coffees, including flat whites and americana’s plus refills. Breakfasts...

Came here Easter Monday 2022, decided to have lunch, thought prices were a bit high for sitting in a converted greenhouse, my wife and I ordered two sandwiches, one egg and cress and one prawn with Marie Rose sauce, both on granary bread, they both...

Visited again with friends on the 3rd Saturday in March. I had the Laylocks breakfast and my wife had eggs and bacon on sourdough toast with a sausage as an extra The restaurant ha recently been revamped and is very inviting. My breakfast was visually...

We were out geocaching in the area and getting peckish. Google to see a local cafe or garden centre. This was the closest. Arrived found a seat and ordered. Drinks came out really quick and the food was shortly after. We had the cheeseburger which...

I had a delicious steak burger and espresso. Lovely staff and the plants for inspiration. Even picked up a book on the history of Worcester, whilst shopping for my wife’s card and gift. Thoroughly recommend.

Quite empty so expected food quickly and it arrived even quicker than that I ordered a fish finger sandwich and tea and my partner ordered soup both meals were excellent. We will definitely come back again soon

We met up with friends on the penultimate Thursday in December We both had sausage and egg baps, flat whites and a latte. Friendly & polite staff Quality & tasty baps ,but both our fried eggs were hard this time .Overall very good

Visited Laylocks cafe today. Very friendly and good coffee and scones. However, we had to clear table when we sat. This was fine and we didn't mind doing this. The issue was that when we wiped the table down it was really filthy with ingrained...

Visited with family on the penultimate Saturday in November My wife had The Light Ladybird breakfast whilst I had the Laylocks Breakfast with my eldest son. His partner had the vegetarian breakfast .We has flat whites americanos and other coffees to drink .Service friendly &...

Stopped here for coffee and some light food while travelling and it was really good. Food was good, well we only had scones, but they were very good, the place had a really good ambience and the staff were very pleasant indeed. We aim to...

Very good, cake was scrummy and well presented. Staff were very friendly and helpful. Good selection of cakes, mostly home made.

This is the second time been for breakfast but today was terrible to long waiting for drinks and food waited 20 minutes just for 2 coffees then a further 20 minutes for food when food arrived they had got the order wrong so had to...

Garden centre - dirty toilets. Restaurant - sticky tables. Latte only Luke warm, tea served without milk until requested. Thought scones would be fresh on a Saturday but dry and stale. Such a shame as potential to be so much better.

Visited with friends on the 1st Saturday morning in October My wife had The Light Ladybird breakfast whilst I had sausage and egg roll and hash browns To drink we had tea and several flat whites. All tasted very good and customer service attentive and...

Visited with friends on the 2nd Saturday in September-this time for lunch We were not disappointed! I had the Laylocks platter for 1 with a side of slaw. My wife had Jacket potato with coronation chicken & cucumber etc Generous portions and all the dishes...

We broke a long journey for a coffee break and were highly satisfied. We ordered at the counter and our food and drinks were brought to our table after just a short wait. The coffee was pleasant and strong and the scones excellent.It is unusual...

Visited with friends on the 2nd Saturday morning in July My wife & I both had sausage & egg baps and flat whites. The baps were very generously filled with local butchers sausage plus fried eggs and were the best sausage baps/rolls I have ever...

Very clean, good Covid understanding. Excellent full English breakfast. Plenty of it (not even the large choice), lovely hot plates and service great. My only moan was they aren't taking cash, only credit cards.

Perfect place to entertain family or meet socially distanced with friends. Lovely Xmas displays, great range of products and a fab ,tasty menu in the restaurant. Freshly prepared and locally sourced food. Good choice for veggies. Very friendly polite staff too. My mum loved her...

As we, the customers, are respecting Laylocks staff by wearing face coverings, could Laylocks staff reciprocate please by extending us mutual respect by wearing face coverings? We, and perhaps others, won't be back until this changes.

We met here for breakfast with friends once more on the 1st Saturday morning in March We had sausage baps, bacon & egg baps, flat whites, americanos cappuccinos and some refills plus rocky road. Friendly servers but very slow service -coffees were brought to us...

Lovely setting and atmosphere in the cafè. Very friendly staff and helpful. Had a wonderful laylocks platter. Everything local and very tasty. Excited for the launch! Will be back again

Heard about the new developments opening at laylocks so I came to check it all out. Very much looking forward to the opening it looks superb! Had some lunch in the restaurant, couldn’t recommend it enough. Nice feel to it with friendly staff. The food...

Shabby & untidy. Not very clean. No ambience whatsoever and no smell of lovely hot cooked food. Food was bland, unimaginative and peas were over micro waved & wrinkled. Staff were not friendly or personable. No cream offered with coffee which was bitter & burned. “Hand cut home chips” were actually skinny French fries & you don’t get many.... poor value for money & won’t go again.... I live local & this place used to be lovely. Tried it 3 times since October 19 and each time was worse than the last...... Mcdonlds is gourmet dining in comparison......

Garden centre is a nice setting, and to be fair it is being revamped , not before time a bit out dated Went for tea and coffee was okay but not brilliant , cakes looked dry , scones were not covered so didn't bother having one .Staff not very friendly.

Came with friends and eldest son on the 2nd Saturday morning in February Two of us had full English Laylocks and the others 2 sausage baps, bacon scrambled eggs and toast.. We had various coffees including flat white, cappuccino & teas plus some more cappuccinos and flat white refills Food looked really appealing and tasted great once more .Lovely place to chill out over food and drink

Breakfast at Laylocks Excellent food with a choice of Teas and Coffee’s, Also getting serenaded by a Robin.

After reading other reviews I can only imagine I was in a different cafe! It isn't very nice, quite frankly, it is borderline tacky, the trays were grubby and we moved table twice to find one that was relatively clean. But for the fact we were stuck for time we wouldn't have stayed. Cake wasn't good, in fact nothing on display looked inviting. Coffee was poor. Whilst looking very sweet, a resident robin flying round the indoor Cafe is not very hygienic. Would never return.

We visited here on the 3rd Saturday morning in November with friends and our eldest son. He had a full English Laylocks with extra sausage. My wife had bacon bap with a sausage whilst I had had bacon & egg bap with sausage. Our friends had sausage and sausage and bacon baps. We had various coffees including latte, flat white, cappuccino & americano plus some refills! Food looked very appetising with local producers/suppliers of meats etc on display Everything really tasty. Very friendly staff in relaxing chilled out location.

Came here on a Saturday morning with friends who are regulars. My wife had a bacon bap with a pot of tea whilst I had a bacon & egg bap with 2 flat whites. The conservatory style setting is very attractive and helps create a relaxing visit. Food was excellent with generous portions of quality bacon in buttered baps which was really flavoursome. Will certainly return

This resteraunt is the place.to head for.the food is wonderful, the service is excellent, the prices are very good and the taste is great.

Breakfast at Laylocks, Plenty of Drinks, Nice, clean and tidy, Recommend the breakfast’s Poached Eggs and Bacon Laylocks Breakfast. Vegetarian Friendly, Also offer soya milk and make people aware of food allergies - Nuts etc. Nice little garden centre.

What a brilliant place to stop and shop at. Loads of wonderful things to buy. Restaurant deserves a 5 star Category and don't forget to take apples and carrots for the two wonderful donkeys who live their.. E OR..E OR.

Fantastic little garden centre much better value than Webb’s of wichbold and St. Peter’s garden centre, might not hold the same range but some of the plants we brought was half the price of the other two big names . The staff were very helpful and the small restaurant looked very inviting and with good menu and competitive prices, worth a visit .

We visited early this morning, soon after opening. Bacon, sausages, tomatoes, mushrooms, beans and potato rostis were all cooked and laid out on the counter. There were only a few other people in the cafe. We ordered two Laylock’s breakfasts and an eggs Benedict. We waited 35 minutes for our breakfasts to be prepared. There was one couple before us. All the pre-prepared food was fine, but the toast was burnt (actually black) and our eggs, fried and poached, were overdone - completely hard yolks! Don’t know why it took so long to prepare or why things should be burnt or overcooked at such a quiet time of the day. Maybe something else was going on that we didn’t know about as at least two groups of people decided not to order as the wait was going to be so long.

Excellent. Great choice of food at very competitive prices. Good coffee and nice ambiance. I should also mention the great garden centre now with this year's seed potatoes available.

Popped in on the way to wales, never been before. Lovely garden centre with a warm friendly feel to it. I ordered the Laylocks Breakfast, came out in good time - very nice bacon! great portion size for the amount I paid.

I was passing by laylocks and thought I would pop in to have a wonder and have some lunch with my husband. Lovely, welcoming place. The restaurant is clean and had a nice atmosphere to it, friendly staff and the menu looked great. My husband ordered the fish and chips which was presented nicely and the fish was scumpstious. I ordered the mozzarella and bacon toasty which was melted perfectly.

Excellent Sponge cake, which was freshly made that morning, my friend had The Festive Cream Tea for one (homemade scones mmmm)

My friend told me about Laylocks Garden Centre and how good the Christmas Department and Santa is. So i took my family for some afternoon lunch. Christmas looked great, and santa was great with the kids.

For years we have been local regular customers

I recently took my elderly mother for lunch. On arriving around 1.35pm there was a short queue of six waiting to be served with drinks or food. We had to wait 20 minutes to place the order for two drinks and one simple meal, followed by another 30 minute wait to be served with the meal (4 cod goujons with white limp semi cooked chips - ugh)

On a roadtrip from Oxford to Rhayader-Wales we stopped here for a break;about an hour.As it was near 12 noon we had ham/egg&chips; with a pot of tea.There is lots of choices;hot&cold; food and cakes etc.

Was given sour cream with my coffee today. No one around when I wanted to point it out so had to just leave it.

We ordered coffees and food.Got the coffee at counter.Waited for our food nothing appeared.Almost an hour went by. Found out order somehow had got lost.Promptly asked for refund,which we got,with the coffees complimentary. Also received an apology..No-one cannot say that we were not patient.The one star is for the coffee alone.Cannot rate what we didn,t get.At least the coffee was good. Guess someone had a bad day.Happens to us all.

Went for a lunch time meal. Baked potatoes were lovely and filling. Imagine it could get crowded on a busy day but were more than happy with our meals and coffee break.

After visiting with the family, we were so thrilled with our visit to Laylocks. Great choice for the children from their kids menu and a fantastic, enclosed, outdoor play area. We thoroughly enjoyed the ladybird Easter hunt, which was a favourite with the little ones and we can’t wait to come back and visit Dolly and Blossom, the resident laylocks donkeys!!

We came to Laylocks for lunch last weekend with my husband and two children. I had the laylocks platter and it was delicious. The Brie was creamy, the ham was thick cut and the bread was so fresh. My husband had the Brie and bacon burger which he said was wonderful. My two children enjoyed their lunch boxes and loved the colouring. The changes that have been made have added a wonderful character and made it a really lovely place to eat in. The children's play area was a big hit with my kids, it caters for all ages and has seating next to it. I'm looking forward to coming here again with my friends as it's the perfect set up for families. Thank you Laylocks we will be back asap!

Words can’t describe how fab the newly designed restaurant is at Laylocks. We particularly enjoyed the Laylocks platter, which we shared between the two of us - there was plenty of food for both and all the ingredients were locally sourced which was a highlight. We’ll definitely be back!!

We were very disappointed with our lunch of mushroom soup and sandwiches. The main problem is that the cutlery and crockery were dirty. The soup was not good and at £6.95 not cheap either. The table had not been wiped clean although a girl did go around other tables whilst we were here.

We were passing so decided to call in for a breakfast.

We called in here to have a look at the new revamp, much improved, But ...... having stopped for a coffee , it was undrinkable , very very bitter .

I came over for a little lunch and coffee, the revamp is beautifully done! The food very yummy and great coffee :)

We popped in today on our way to Worcester, we were last here before Christmas.

Visited the nursery last week, made a point of having something to eat, I'd heard that the restaurant area had had a makeover, and the menu had been updated, So it was. Enjoyed the new decor, large olive trees making a statement, freshly decorated tables walls etc. The food was a real treat, I had thick back bacon and avocado salad with a fried egg on top and a portion of chips it was very tasty. As Laylocks have never done chips before it was a real change and a welcome addition to their menu. I saw a Laylocks burger meal pass close by which looked very tasty, might try that next time.

Firstly you can't please everyone all the time. The restaurant offers a good selection of meals cooked fresh every day, if you want gourmet quality then go to a 5 star restaurant and pay through the nose! If you want a good honest meal, thats cooked fresh, served well, tastes good, and is value for money then Laylocks is the place to be! The home made cakes and scones are to die for, honest, I for one cant get enough of them, tea and a slice of cake, what can be more traditional and simple to serve?

After hearing people say about Laylocks and how lovely Santa Claus is here,we decided to see for ourselves.A very warm welcome from Santa inside,decorated tastefully and made us feel Christmassy.The staff are lovely and nothing is too much trouble.We visited the coffee shop,whilst there wasn't a huge selection the time we went for lunch,there were some beautiful cakes to have.I would definitely come here again

We called in here on a Monday afternoon, had a good look around, lots of interesting bits and pieces , plants were plentiful, Stopped for a cuppa , and I must say it was lovely .

An ok garden centre staff very helpful,some items are very overpriced.Coffee shop food ok could do with revamp.Childrens outdoor play area very dated some of the items very old and broken if health and safety made a surprise visit I think they would close it..

Stopped in as we were passing on the way to a meeting.

We called in for refreshments prior to a walk nearby and with the intention of returning during the walk for lunch.

Called in here for a lunch but not a great experience. The eating area is a bit outdated and not very attractive. The choice of light lunches was poor, no paninis left (and we weren't late), the only choice for sandwiches/baguettes was chicken or ham. The salad bar was tiny, limited again and not well presented. We were given a mug which was clearly cracked and only changed with the minimum of grace. Overall, not a good visit.

Bit of an old fashioned cafe set within the garden centre in what appears to be a large greenhouse.The garden centre itself is ok the plants arnt too expensive and the shop stocks lots of interesting things although a bit jumbled up.Also a nice little section for home made chutneys and jams together with locally brewed beers and ciders.