Laxmi in Kingston upon Thames

We have been regular consumers of Take Away deliveries from Deea, with a high level of expenditure over the last few years. Last night , March 16th 2024, we ordered a delivery at the cost of £88. Firstly , a king prawn shashlik dish @ cost of £16 approx. one of the most expensive dishes on the order , was not delivered. I rang the restaurant and it was delivered , albeit later than the original order. Then my daughter found a black hair in her vegetarian dish,. I rang the restaurant again, and the manager rang me back shortly afterwards to say it was a hair from a brush they use on the Tandoori grills. He sent another replacement . By then it must have been some time after the original delivery and my daughter would not trust the food again, feeling quite ill at finding the hair , and of course by the time the replacement dish had been been delivered again, it was all to late for my dinner. waiting for the prawn dish and hers, it felt like money wasted . Ok, these things happen people might say , but when you spend £88 ...not unusual for us with Deea , it is not unreasonable to expect due care and attention. We will not be ordering delivery from Deea ever again. Just not good enough or acceptable standard of service. Very careless and poor customer service.

Spice Express catered my 40th birthday and they were brilliant. We didn't know they could fulfill this kind of request but went in and asked on the off chance as we wanted something hot and tasty for an October celebration. We had samosas, tikka chicken, spring rolls and battered prawns – perfect finger foods. Everything was delivered hot and fresh. Our guests enjoyed and complimented the food and we found it to be good value. Thank you Spice Express team.

Very bad service ::. I went for the Non veg buffet… Chicken curry and mutton curry was like “rasam” soo watery… Plus few other veg curry’s… Also I hated … the owner keeps walking up n down looking at your plate to see how much you eating and etc. Very uncomfortable… will not recommend at all.

I have had 3 orders from them not delivered now. The food used to be great but i have to leave this review as a warning to others. It is now almost 10pm and i am having to order from another place as for the third time in 6 months they have not delivered my order. I had to wait till an hour after the delivery time to get an answer from them. Utterly unbelievable.

We regularly get take aways from here, great food. Affordable too. Highly recommend