Based on 177 opinions finded in 2 websites
Based on 177 opinions finded in 2 websites
Nº 432 in 640 in Kingston upon Thames
Nº 23 of 31 Indian in Kingston upon Thames
Opinions
I have had 3 orders from them not delivered now. The food used to be great but i have to leave this review as a warning to others. It is now almost 10pm and i am having to order from another place as for the third time in 6 months they have not delivered my order. I had to wait till an hour after the delivery time to get an answer from them. Utterly unbelievable.
Bilal “Billabong” G . 2024-06-28
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Great customer service every time I order from this place from all the staff . Very quick service Delivery came quicker than estimated Regardless of which dish you choose it is Delicious and mouth-watering. My all time fav is is the Butter chicken dish you have to try it! All in all lovely place is you want to try the heart of Indian food . 5⭐️
Tanvir Miah . 2024-05-02
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Weve used khasturi for many years and they have never faulted..my daughter's won't have a korma from anywhere else...great service,great food and even greater people 👍🏻👍🏻
Leon Hodgson . 2024-05-02
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Food is always amazing! Great menu and collection time is also very prompt. Highly recommended
Ben Wood . 2024-04-19
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Ordered a home delivery, it arrived exactly when they told me it would. The food was piping hot and tasted fantastic. great service. five stars from Me
Denis Penn . 2024-04-19
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We come here all the time and the family LOVE it! It never fails to hit the spot and always tastes amazing! Jay & the team are always friendly and nice! As this is my husband’s favourite, we ordered today for his 30th birthday meal 😀 tasty as ever! Would defo recommend for anyone wanting a lovely meal! Thankyou! Keep up the good work 😄
Sarah jean Reynolds . 2024-04-16
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Very good service and food quality is very good..so highly recommended..
Md Abul Khayer Hasan . 2024-04-03
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Highly recommend this take way for ordering food. The food are really delicious and it delivers on time. I really love their service 😍😍
Umayyah Hafiza . 2024-04-01
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One of the best Indian takeaway in this town. Food was top notch. Highly recommended.
Md Al Amin Husain . 2024-03-28
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Beautiful delicious and authentic Bangladeshi cuisine Can't recommend highly enough*** 5 star service and staff Strongly advise you to get your food from here
A S . 2024-03-25
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Excellent customer service! Delicious food! Fast delivery! Would highly recommend this take away to everyone!5 stars all around!
feifei cheung . 2024-03-25
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Lovely staff and food always excellent, best curry for miles...
Joanna Hards . 2024-03-23
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Great takeaway , biryani and curry was great. Super fast service and polite staff, salad was nice and onion bhaji, delivery was fast
Kiran P . 2024-03-22
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Great food, as always, curry very tasty, rice cooked to perfection. Onion bhajis lovely and crispy. Very polite staff, always helpful.
sarah wright . 2024-03-22
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Food was really nice and arrived on time food was warm and nice decorated fast was amazing overall amazing food
Ashfaqrahman Shakib . 2024-03-19
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Amazing food and great service would definitely recommend!!
Abi Simhani . 2024-03-19
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Absolutely stellar Indian takeaway experience! From the aromatic spices to the perfect balance of flavours, every dish exceeded expectations. The butter chicken was rich and creamy, the naan bread was soft and pillowy, and the samosas were perfectly crispy. Plus, the portion sizes were generous, ensuring a satisfying meal. Highly recommend for anyone craving authentic Indian cuisine delivered right to their doorstep
Mohammed Hamim . 2024-03-19
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Very delicious biryani and chicken tikka loved it and really friendly staff and lots off parking space next to restaurant.
Quiyum U . 2024-03-19
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Nice place and absolutely amazing food.Definitely recommend 👍
Ramisa Begum . 2024-03-19
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Fast delivery and Excellent biryany.....
samiha . 2024-03-19
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Loved the food and their services. I wish they will maintain their quality like that in future.
amith Shanto . 2024-03-18
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This takeaway service super fast and has excel to range of food on the menu. I stayed at the chessington resort hotel and they were so good at communicating with me so much food arrived on time 😀
Anwara B . 2024-03-18
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Really delicious food & stuff behaviour is too good
Ahmedz Zoynal . 2024-03-18
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Very very lovely food deliver the food in time really good customer service
Larif Arumugam . 2024-03-18
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Everything superb. Nice food Highly recommended 😍
shakil ahmed . 2024-03-18
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The food was excellent and the service was really good. Everyone should come and try their currys. Especially the butter chicken with the garlic naan. Would definitely go again.
Arman F . 2024-03-17
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Super delicious food and excellent service 🤤
Dawud Fuad . 2024-03-17
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10/10 service and food,the biryani and nan bread was delicious 😋the delivery was so fast and professional service when. I phoned them to add extras
Dawud F . 2024-03-17
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Staff always glad to see you and we’ve been ordering from them for about 20 years.
Noel Alex . 2024-03-16
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Super fast delivery and delicious food, they packaged the food so well and complimented with free poppadoms and sauces
Taslima A . 2024-03-14
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Very good food and fast delivery
Sahed Ahmed . 2024-03-13
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Delicious food. Friendly staff. Good experience
Mohibul Haq Mizan . 2024-03-12
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Food at this curry house is of top notch quality, as a family we order from here quite often and have never been disappointed with our orders. Lamb biryanis and chicken jalfrezi are my favourites and are always made with the perfect blend of spices. I recommend anyone passing by or living within the locality to not hesitate and place an order for your weekly takeout meal, trust me you won't be disappointed!!
R H . 2024-03-12
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“I was blown away by the service at khasturi .The staff was incredibly knowledgeable about the menu and offered excellent recommendations. Truly great service
Abdul Hadi Ł . 2024-03-12
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Authentic Bangladeshi Food Love all their dishes Polite and very helpful staff 👍 👌 😀
A Sim . 2024-03-12
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Really great service delicious food & very reasonably priced.
Md Taimus Ali . 2024-03-11
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One of the best Indian takeaway I have taken away from. The food is always consistently good…the chefs do an amazing job with their flavours and we have never had a bad experience. I definitely recommend .
MD MUHIN MIAH . 2024-03-11
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As per usual, excellent tasty food.
Joe Stoneham . 2024-03-09
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I ordered for collection staff seemed really nice and attentive on arrival and the food was very good too loved the biryani, butter chicken curry and naan bread.
najiyah rahman . 2024-03-09
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Food always been nice no complaints
Bobby Caiger . 2024-03-09
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Khasturi has been our go to takeout for years. The food is delicious, the variety is amazing and the service wonderful. Would recommend them always.
Elaine Down . 2024-03-09
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I ordered chicken tikka biryani and it was really tasty the delivery was very fast first time ordering from here will order again.
Nehar Rahman . 2024-03-09
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I'm a long standing customer of khasturi for many years and they always deliver to my expectations. Authentic Indian.cusine and tasty dishes that are flavorsome and absolutely delicious. Mix grill is juicy and cooked to perfection with great flava Lamb bhuna is absolutely banging and my all time fave is the Lamb Rogan josh. Well Done khasturi for delivering mouthwatering dishes to my door.
R M . 2024-03-09
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Really enjoyed our evening meal here. The food was great, We will be back Again. The staff were all really friendly and enthusiastic. Kept a great atmosphere going 👍
SODRUL AMIN . 2024-03-09
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Fantastic food and very good delivery
M.R Rubel . 2024-03-09
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Food from this place is amazing have placed quite a few orders and the quality is always exceptional. Particularly the chicken tikka biryanis and lamb curries always have a unique rich taste. Service is very good if you can communicate your particular tastes/preferences.
R H . 2024-03-09
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One of the best restaurants in Uk which has lot of qualities. The foods are delicious and their service are amazing. 💞
Khadija Suhana . 2024-03-08
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Wow.its great, spicy,aromatic food,it was lovely.the owners were hand on,and friendly.we will be back and encourage you to try.
Tania Akter . 2024-03-08
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Excellent indian food. The food I really much enjoyed with my family
Suheb Ahmed . 2024-03-08
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Overall amazing food and fantastic customer service! Thank you very much.
Foyzul Amin . 2024-03-08
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I’ve tryed most Indian takeaways around this area and further khasturi is 100% the best without a doubt.
Md Numan Ahmed . 2024-03-08
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Good quality food and quick delivery
masum alom . 2024-03-08
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I’ve been ordering from the Khasturi for nearly 10 years now and I wouldn’t get a curry from anywhere else
Matt Adams . 2024-03-08
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Lovely place been using them for years! I wanted to add an extra dish the other night after i ordered through just eat and so just rang them directly and it was no issue and actually good to speak someone in person! Would definitely recommend 👌
wokei . 2024-03-08
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Lovely place been using them for years! I wanted to add an extra dish the other night after i ordered through just eat and so just rang them directly and it was no issue and actually good to speak someone in person! Would definitely recommend 👌
Woke Individual . 2024-03-08
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Yummy food and waiters are lovely.
Shajidah Ali . 2024-03-08
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Really good Indian food. Authentic and spicy! Love the place.
Md. Akter Miah . 2024-03-07
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Excellent food and good service
Rahi Ahmed . 2024-03-07
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The food was excellent. The butter chicken combined with the garlic naan is probably the best I've ever had. Would definitely order again. Highly recommend.
Arman Fuad . 2024-03-07
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It was delicious thank you chef.
Russel Shah . 2024-03-07
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The best restaurant in London for me. Delicious food, friendly and efficient customer service. Spacious inside. I like that they don't try to upsell unlike many other restaurants in London. food was superb! Can't wait to go back and try more dishes there
Abubakor Forhad . 2024-03-06
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Excellent food and very good service. I loved it.
Rahad Ahmed . 2024-03-06
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This place is one of my personal favourite. The food is outstanding and excellent value for money
Tuhin Hossain . 2024-03-06
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Khasturi indian takeaway is a wonderful takeaway. Their service and food qualities is good.
Khasru Miah . 2024-03-06
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WOW! Great, spicy, aromatic food, it was lovely! The owners were hands on, and friendly, their Wednesday special is very good value for money, and we were very impressed. We will be back, and we encourage you to try.
Sobuj Miah . 2024-03-06
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Really great food and was delivered quick aswell, I think I’ve found our best local takeaway!!
Abdul Mukit . 2024-03-06
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Really enjoyed takeaway from here. First time I’ve ordered food. Excellent food. Delivered on time. I will order again for sure.
Dee . 2024-03-06
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Would definitely recommend ordering from here! The food is always delicious and full of flavour. In my experiences, they have never compromised on their serving sizes. Food is usually delivered quickly and is still piping hot on arrival! Ordering is very easy and efficient. Will be continuing to order from them!
Arulampalam Balenthiran . 2024-03-06
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This is my local takeaway, have ordered from here for many years now. Food is very good and tasteful; from starters, lamb/chicken curries to the biryanis are always perfectly made to individual tastes. The staff have accomadated to requests I've made and never fail to make a customer satisfied, along with special offers on I've happily returned as a customer again and again. Prices for dishes are reasonably priced and portion sizes are very generous. If there are any issues with delivery or food, it's best to call up and resolve as opposed to waiting around and staff seem quite happy to sort these out.
F B . 2024-03-06
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Great place to order your takeaway. The food is absolutely delicious. In my opinion this is the best Indian takeaway in the area. The staff and management are really friendly and very good people.
HR Sany . 2024-03-06
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Amazing staff, food and service. Ordered over the phone super helpful gentleman guided me through the menu and chose a delicious meal for the family. Very satisfied, definitely recommend!!
Imran Miah . 2024-03-06
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Best restaurant I've ever seen. The staff behaviour amazed me most. Their foods criteria & taste was great. I visited numerous restaurant in London But It's totally different than others.
Rumman Ahmed . 2024-03-06
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It's a fantastic takeaway. I like to eat this takeaway .
sepa begum sepa . 2024-03-06
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I order from this takeaway quite regularly and the Currys are very tasty if you like authentic Indian this is the place to order. The chicken tikka Biryani is my fave they always make it the way I like it spicy 🔥 The butter chicken is rich n creamy tandoori chicken kebabs and the onion bhajis are a hit too. Thank you kasturi for always delivering to my expectations.
Rafima Miah . 2024-03-06
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Just had some take away from here. The food was absolutely delicious with great flavours and tenderness.Best and authentic Indian food from my view. place was nice and tidy .Friendly staff, properly cooked dishes. Consistently delivers amazing food we normally pick up and enjoy at home with family. Highly recommended! On line ordering system very convenient and easy to use.
Md Abdul Ahad . 2024-03-05
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Very tasty food indeed and well priced. Always very busy which says it all really.
Abdus Salam . 2024-03-05
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The food from Khasturi is excellent! We've been ordering from them for well over 10 years. Always been friendly and reliable (maybe the odd mix-up but always resolved and if you don't tell them, they will never be any the wiser). Good, web site for ordering. Try the chef's specials, and the Harially Chicken Tikka! Very good value and good portion sizes, and great discounts offered. You can easily feed 2 adults with 2 full meals (dinner and breakfast/lunch) for under £40. They are takeaway/delivery only .
Chris Harris . 2024-03-03
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Ordered food and didn't arrive even after two hours. Called them up three times and they finally answered. I asked them where my food is and they said they're still preparing. I waited another hour and called but there was no answer. I lost 80 pounds to these thieves. It's a shame because they used to be excellent years ago so I think they've changed hands. Shameful service.
Theodore Crabsmith . 2024-02-11
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The food in here can be really good sometimes and ok other times. We use this place as our regular but the amount of meat in the meat dishes today was really very little, tiny peices and not much of them either. Hope they improve things quickly.
Turbo Tubalicious . 2023-12-29
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Ordered for delivery by 19.45. After a no show by 8pm the order was chased by phone, told rather abruptly "it's coming, 5 mins". Another 15 mins pass, still no food and another abruptly answered phone call..."it's with the driver" and they then slammed the phone down. When the food did eventually arrive it was cold and the poppadoms where stale. If you're that busy, say so and aplogise when people call asking about their late food deliveries, rather than berate your customers. A small apology goes a long way. Will not be ordering from Khasturi again.
C G . 2023-12-17
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2 hours to cook worst restaurant do not order from here
sijan sarder . 2023-12-14
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Worst ever restuarant to order food. We ordered below 1. Lamb biryani with aloo curry - No salt, tasteless, curry is have sugar rather than salt 2. Garlic naan & plain Naan- both are burnt 3. Mutter panner - completely sugary, not felt any salt in it. Whole was not cooked onky, mutter was raw. Ps - ordered place 8:15pm and came at 9:15pm after calling them 4 times. My take - REFUND THE AMOUNT AND ALSO TO OTHERS DO NOT ORDER OR VISIT THIS PLACE EVER
Pallavi Iyengar . 2023-11-09
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Would have given 0 if that were an option. I ordered from this establishment and once my food was 20 minutes late, after waiting for over an hour, someone answered my call and told me to wait 10 minutes before cancelling the order.
Louis H . 2023-10-05
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Disgusting service order took over 2hrs to arrive when calling them kept being told it would arrive in 5mins yet nothing kept arriving
A J . 2023-09-28
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Did no care about any allergies did no care when they got the order wrong only after I complained they finally said they would resend mine meaning my wife’s food went cold because she wanted to eat with me as it’s date night after this I will never eat here again if you have allergies to anything ( do not eat here ) I ordered at 19:30 the Correct food didn’t show up till 21:05
S /bloke . 2023-07-24
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This is my local curry house, but I've never ordered from it before... usually we order from west ewell HOWEVER, the quality of the food from our usual is not good, some new ones have opened up in chessington but they are just OK.... SO last Tuesday we ordered from Khasturi! well to say i was impressed is an understatement, the lamb madras was lean and tender and perfectly spiced, the aloo sag was creamy and delicious, the mushroom rice was light and flavourful, breads and poppadoms were great also. I couldn't fault it at all and I would recommend it to anyone in the area, call them direct and be patient if its the weekend! solid curry 8/10, my new favorite.
Dean McCluskey . 2023-07-20
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Food came late and was partially cold. Also 2 main meals were missing. We called them up to ask but they never answered. Very disappointed i do not advise ordering from here.
James Holmes . 2023-06-15
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Ordered and they came 30 minutes late. Then we found that lots of our order was missing. Called them to ask if we could have the missing items but they said no bluntly and then hung up. Very disappointed as they used to be very good. I think they must have changed hands. Don't order from here.
Aidan . 2023-06-15
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Missed three items off our order. Then when we called they said too late to send us missing items and hung up. Very disappointed especially since they didnt offer any sort of a refund. Will definitely not be ordering from here again. Thieves.
Odin Cousland . 2023-04-09
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Really great food and was delivered quick aswell, I think I’ve found our new best local takeaway!!
Louis Szreider . 2022-11-29
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Served raw lamb to my pregnant wife. Absolutely unacceptable and putting peoples health at risk
Chris Pickford . 2022-09-15
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Just to let you know Ive been a loyal customer for several years! You have not lived up to our expectations. I paid £27 for a curry and we are still looking for our lamb curry! You claim you put in 10 pieces of lamb. Im sorry you need to deliver the same quality and quantity of meat in your curries like you did when we first started ordering from you. There wasnt 10 pieces of lamb. Im disappointed. I wont be ordering from you again. Do not order from these guys they rip you off!! I would like a refund 👍
Jamie Lloyd . 2022-07-07
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Worst service I have ever had food came 2 hours late. One of the worst tasting curry's I have had.
Will Glover . 2022-06-26
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Fast delivery. Amazing flavours. Love the cinnamon in the tarka daal. Very professional on the phone. Had a laugh and was easy to order. Thank you as I'm not the closest.
Emma Roberts . 2022-03-17
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Really wanted to order from this place so i called them up to ask if it was halal. They said yes so i was continuing to speak and he just suddenly said “bye bye” and shut the call on me. Terrible Service, really not convinced to order from here
HashlagGames . 2022-01-22
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Lovely food. The best staff and service. I use all the time. Never disappointed
David Taylor . 2022-01-15
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Food usually on point but maybe they have a different chef tonight that cannot cook like the other chef! Lamb biryani really lacked it's usual flavour, had not that much meat in the rice and was very disappointing. They did give lots of poppadoms and dips but biryani was below standard. Meat obviously not seasoned or any flavours added..boring!
Miss B . 2021-12-21
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2 hours , they don't answer thieur phone. AVOID!!!!!!!!!!!!!!!!!!!!
richard . 2021-11-29
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I ordered through Deliveroo . They were already 30 minutes late . I rang asked where it was from they said on there way . I rang 30 minutes later . They said never had order . When I got on to Deliveroo, they offered me a free dish sorry but no, I went against my better judgement and gave you a chance, never again .
C6008UDmattd . 2021-11-06
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Food is above average I am ok because I was hungry . But when a customer pays money , be nice to them .. tell them to have a seat . Also my advice for the business owner , collect money when food is ready to collect .. not like charging first, ask customer to wait another 25 minutes, not fair ... what if customer have an appointment, be honest with customer rather than quickly taking 10 pound . If the order than takes 20 minutes, just inform customer rather than saying 5 minutes, after 5 minutes they say 2 minutes after two minutes they say 5 minutes finally 25 minutes. May be in Bangladesh time has no value . But owner need to understand the life in UK .. please honest with timing, just say it takes 20 minutes.. I lost my appointment because of this ..
SM . 2021-09-29
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2336 Opinions
I ordered takeaway using their own website not "Uber eats or Deliveroo" and when I arrived there after 1 hr to collect my order, Chef and other lady working there were extremely rude saying that online order system is not working. He didn't have the Tablet Powered "ON" even and kept on saying that 3rd party company called Fusion manages this like they will come and put power to the Tablet even. He kept on arguing and at one point wanted to have a fight and was very aggressive !! Then he called owner who said, we don't manage so I need to call their 3rd party company who I have no number as email comes from their address and at the bottom it says, "Contact Chennal dosa New malden". It was a very BAD EXPERIENCE. In normal world, restaurant would apologise and will call around to check and offer me refund or ask to wait while they can prepare food. It was 1:30 pm and my elderly parents were left without lunch which we ordred at noon. Food HYGIENE RATING IS "3", which explains how CHEF came out with same clothes and without washing his hand. I would highly recommend avoiding this restaurant and chain like a PLAGUE. It's dirty and run by thiefs who just want to grab your money and don't know how to speak with a customer who is paying their bills!!
313 Opinions
Last night's take away was SUCH a disappointment, just like a few months ago when I had a meal in the restaurant itself. The Lal Akash used to be consistently great. All the dishes tasted individual and you could be sure that you had ordered something at the spice level you liked. My favourite sabuch jalfreizi was consistently wonderful. That's no more. The 🌶, 🌶 🌶,🌶 🌶 🌶 rating is irrelevant, presumably a new chef has decided that customers don't actually want that warming chilli flavour. A 🌶 🌶 spice dish is now as bland as an English roast. The food was OK, but bland. Seems like the only way to get chilli on New Malden High Street now is to go to a Korean restaurant or brave a Tamil restaurant on Burlington Road which may be too spicy.