Lakeside Pub & Grill in Milton Keynes

Didn’t have food but the guys behind the bar were great. Great atmosphere.

Went in today in hopes of trying some food and drinks, however saw a notice saying they are not accepting any walk ins due to lack of stock. Had travelled an hour to get there only to be disappointed. Would have helped if something was mentioned in their socials. Also find it unreasonable to completely refuse walk ins due to stock issues.

The staff make this place, great drink and great food! But add the staff to the mix and you'll have the best day/night! 👍🏻

Went in today with my wife and baby for a cup of tea with my wife I felt the staff were lazy I have a baby daughter with complex needs and bad Epilepsy I asked the lad behind the bar could he bring the tea over to the table he refused. And then Question with his manager at the bar but the lad said he didn't know my daughter had complex needs and I should of let him know but thinking about it should he of bought it over when I kindly Asked him just for good customer service would been fair outcome. Also Aswell the same lad used the disabled toilets but told me wife to walk to the other side of the bar yet again we had a child with complex needs. And she could not be Away from the table too long incase our daughter had a seizure and 1 person is alone with them me he could of let my wife use the disabled toilets near by. I think the staff chat to each other like friends in a social club but not customer friendly when customers need help. I think staff Training is what they needs when it comes to customers Especially when hidden and disabilitys you can see Appear. Good customer service anyway was needed by this lad he had non and appeared to have time to chat to colleagues not to help support customers with their struggles

Tuesday lunch, 3 tables, 1 of them with food the rest just for drinks. On arrival, we kindly wiped our own table as a damp cloth was left on it. Ordered 2 sandwiches and They couldn’t manage to make a grilled cheese sandwich, not a Wellington, a grilled cheese!!!!!! First time it came out of the kitchen, ingredients were missing and the bread was wrong. Sent back. 15 min later once the staff had finished chatting, someone had the decency to come and tell us they had run out of bread. 4 members of the staff on their phones and talking to each other, with dirty tables everywhere and no toilet rolls in any of the toilets. I would understand if you had 300 covers in there, but with more staff than customers that is not acceptable…..

Came in with my family for a meal for Mother’s Day. Service was great, the food even more so. We will be back soon

I've taken my mum their a few times now. Each time we've had main and desert and each time the food has satisfied our appetite nicely. Staff have always been friendly and stopped to hear our response when they asked how our meals were. Only mention as other places ask but are gone before you get a chance to respond. From our experience we would highly recommend! Thanks

Aaliyah and the rest of the staff were wonderful! We arrived earlier than our booking but they accommodated us immediately, and we had our drinks & food within 15 minutes! The view is amazing too. Great job everyone 👍👍👍

Got taken to lakeside for a double Mother’s Day Food. Table booked. Starters were ok apart from the squid which was tough and stringy Then took hour before our main came out Hunters chicken chicken was tough so much BBQ sauce the VEGETARIAN meal was brought out on a child’s plate for an adult with food missing from the plate Then after all that they ran out of puddings. Won’t be eating there again

Came for lunch on mothers day with the family. Service was brilliant. Food was all delicious. Very inclusive for gluten allergy. Nothing bad to say about our experience here.

Came here today with my biker group. this morning. The new manager came over to us to greet us to a warm welcome and we had a wonderful chat about the plans for the future of this pub and the place is looking much cleaner and fresher. Staff as always were lovely. Looking forward to changing food in the future!

5pm on a Sunday and the classic chain pub experience. Almost everything on the menu "out of stock". It's not rocket science to manage a bit of stock and ping it in the microwave but so many of these sticky establishments can't seem to manage.

Lovely place to have a coffee or something alcoholic with beautiful views of Willen Lake.

Need to stock more alcohol-free beer so that when the beer on tap is not working (as happened today) there is a fallback option. No oat milk for coffee at the bar -- can't remember last time this happened to me. So today's visit didn't really work out that well!

We got there for some food, hungry and tired after a long walk around the lake. We were informed there was a half an hour wait for food, fine. We try to pick something off the menu - no, they’ve ran out of that. Ok fine, we’ll choose something different - no, they ran out of that too. “Excuse me, what DO you have?” Turns out it was only half of the items on the menu (nothing we found very enticing but we ordered something anyway because we were hungry and had small children waiting to be fed). When the food came (sure enough, after a long wait) it was cold, dry and unseasoned. I felt a pang in my heart watching my 1 year old try to munch on a shrivelled, cold and frankly very sad looking sausage. My partner barely touched the food on his plate. Even better, after getting home my friend developed clear signs of food poisoning after consuming a sad looking burger. Never again.

Great pub on the lake with beautiful views. The food is amazing, with lots of vegan options. Lucy was very warm and welcoming. We will back to visit again!

Walked in before noon - the place was empty but for staff, regardless we were told no tables until 3PM due to bookings. I understand that there may well have been bookings about to arrive, but fitting in a table who just wanted quick food and then get back out in the sun shouldn't be off the table. We were not even asked what our requirements were. Staff were just rude and simply seemed unwilling to accommodate anything, looked like they were enjoying doing nothing before a rush was expected.

We attended here today as a family of 6, we had booked our table in advance as we were travelling from the Oxford area. Upon arrival we got told we would have to wait 45 minutes for food to come out as they had a ‘rush full of people’ come in, which was slightly annoying as why allow so many walk ins knowing people have tables pre-booked? But it is what it is.. When going to order food every option we chose they didn’t have any in stock. No sausages, no gammon, no steaks & no fish! A lot of the meals on the menu we weren’t able to have. Which left hardly any choice or options. We ended up leaving & going else where. Safe to say we will not be returning. Staff weren’t apologetic or very approachable. Don’t waste your time going here.

Lovely day spoilt with cold food at the pub.

We checked their website, says they do brunch all day. We get in the car,.drive the half hour there. Pay for parking, go to the restaurant, wait staff says they've changed the times and no longer serve food until 12pm. Not wanting to wait an hour and half for food, we left. Wasting our time and the money on the parking.

Had a lovely lunch here today. Our server Lucy was fantastic! Very friendly and cracking a couple jokes. Food was quick, hot and delicious. When we asked for some extra peas Lucy was more than happy to help with an extra portion, no questions asked. Great view for a quick bite or a big family meal. Definitely one of our new favourite spots.

The atmosphere is lovely, but when we came we couldn't buy any food even for kids without booking. No information anywhere that must be booking. So disappointed, especially because of kids.

Disappointed, no sings on doors, that they sell food only for booking, not even little porch of chips for kids. Beer was good 🍻

Just wanted to say thank you to your waitresses Kirsty and shay they were such lovely ladies and really polite and nothing was any bother, there was 8 of us and food was great for the price, and kids eat free x

This is a fantastic pub, unless you'd like a drink. Actually that's unfair. You just can't have a hot drink, because the hot drinks machine doesn't work. You can't have a pint, because the taps are off. That also goes for draft soft drinks, because they're off too. You can have something in a bottle, as long as it has sugar in, because they don't have anything diet or sugar free in bottles. At least that was our experience on our last visit. What we could have was two kids apple juices for £7. As we handed over our money we agreed that we won't ever be back.

Food just wasn't it... My fries were good but the steak wasn't rare like ordered, more med-rare/medium but had a bit of a sour aftertaste. The dessert was poor though. Took the apple crumble, it's like 4mm deep and just burnt. Staff were great, very helpful. Just the food was poor unfortunately

No draught beer no draught soft drinks. And overpriced

Nice lake view delicious burguer and nice staff

We went there for lunch sat 1st Feb 2025 with the wife and inlaws and we were very disappointed. I hope they were just a bit short staffed and it was a one off as the pub is in a lovely location right by willen lake. We waited 50 minutes for 3 portions of cheesey bacon chips which didn't have much cheese on and weren't very hot. We also ordered onion rings and nachos which were nice. The service staff were all nice and friendly. I hope next time we return we will have a better experience.

What to say, a lovely location but the food was dreadful. Just by chance, walking past and the kids were hungry. looked nice enough, so popped in for a bite. Wish we hadn't. Staff were lovely, and drinks went down ok. But the food just looked and tasted wrong. Just about managed the chips to keep us going till we found somewhere else to eat. Maybe just an off day but not for us. Shame.

Food is consistently disappointing. At lunch today my friends and I ordered ciabattas. They were stale and mouldy. We complained and received an apology and weren’t charged, but I will not be eating there again.

Good food nice staff, thanks, (Chris) just one thing though small menu. But good place to eat.

OK pub, lovely staff, decent pint, no toilets... well, one disabled one to share. 😒 would get a higher rating if loos were available.

Didn't have fish and chips and 1other meal cannot remember what it was

Booked a table to treat my father for an Xmas visit, on arriving waited ten minutes for someone to sit us down, they put us on a table that was not big enough for four people even though they were less than 50% capacity. After twenty five minutes of no one coming to take a drink or food order we had to ask someone to come over. We asked for a better table, they told us we could move to another table but no assistance and we had to move chairs to accommodate our party size, again another ten minute wait to put in an order. When ordering we are then told there are no burgers once we tried to order them, never mentioned when we arrived. Food was ok for pub grub but once we finished it was twenty minutes before anyone came to clear a plate and offer a dessert. Staff need leadership and training or you will never retain customers and build a successful business

Amazing staff 100% recommended service is really good and great choice of beers

Nice food. Lovely staff. Great setting. Great seeing people outside watching the ducks and swans

Excellent all round. Food good and very reasonably priced. Place clean and well furnished. Waitress Lucy was excellent very friendly, polite and efficient.

What a venue, loved everything about it, we will be back!

Came here for dinner for my son’s birthday and had a lovely time. We were a large table and the staff were fantastic, our drinks and food arrived in great timing and our meals were delicious. I would definitely recommend this place, it’s a lovely location and I must say the Christmas decorations looked fab!

Had a great afternoon with the family this weekend. Staff were great, food was tasty what more could you ask for

Unfortunately there was a technical problem within the kitchen today so we was unable to try the food but the service was great for the drinks. Staff really friendly and welcoming.

Visited with work colleagues......Honestly the worst meal I have ever endured. Wrong orders, no wine glasses (apparently only had six in restaurant 🤦‍♂️), overcooked food (not a cleared plate between us), cold plates, bland and tasteless, both food and restaurant. Absolutely shocking.

Called here for a take out coffee. Both Jake and Rachel gave excellent service,polite and friendly. The restaurant looked clean and tidy. We didn't have food as we were going for a walk around the lake

So disappointed that this place, since change of ownership, no longer offers cooked breakfast. Visited with family and friends after my 200th Parkrun on 19th October and found a disappointing variety of snacks. However, coffee was good and service acceptable.

My friend and I had lunch here today. We sat inside by the window with lovely views of the lake. We were served by Lucy who was great, she was helpful and friendly, within minutes she had taken our drinks order and given us a menu to read. We ordered our food and when Lucy came out with it she asked us if we needed anything else. She also checked in with us later to make sure everything was to our liking. Well done to Lucy, with service like you gave today We will be back.

Lucy made us feel right at home. Great service and a lovely pit stop.

Ordered two adult meals and a child tomato pasta and corn on cob, adult meals where nothing special but the child meal was very poor the pasta was cold and dry like it had been left under the heated lights too long the cob looked like the chef had already sucked it clean. On complaining to our waiter he said he would replace it. But after 30 mins nothing showed and couldn’t see anyone to complain to and with our parking running out we left. Very poor quality and service. Will not be going back

We booked for a Sunday afternoon. Staff member Joshua was very welcoming, accommodating and friendly. Also the tablet they use for those with allergies was amazing and really helpful for those who need it! Best allergy info I’ve yet experienced. Unfortunately the food itself wasn't as good. The Sunday dinner was luke warm, the gravy cool and way too thick. The burgers came with chips that were very nice but hardly any of them. The steak portions were better. It is a lovely setting and by the lake and staff Joshua really excellent! But sadly the meal wasn’t good which was disappointing for a Greene King which we usually enjoy.

Nice lunch with a great view. Joshua who was our waiter was absolutely great!

Steaks are lovely and staff are very efficient

Thanks Josh, really great service! :-)

Served by Josh who was just amazing. Super helpful when our table needed to be cleaned, very attentive regarding our daughter’s allergies and generally a great manner and super professional. An absolute credit to the team there.

Had a absoloute great roast there special thanks to aaliyah and josh who provided great service

Service by Lucy was excellent, so friendly and despite being very busy she found time to pop by the table and check all was fine with our meal. The food is lovely here and the pricing is very reasonable, waiting time for both service and meal arriving wasn't too long at all.. 5 star 🌟 all round.

It was really good and the service is excellent. The atmosphere has great vibes and it's amazing for big parties...

Where do I start. Chicken burger came out with the mayo and onion we had asked to be left off. Steak and ale pie was dessicated with a pot of congealed gravy. Serving staff are trying their best but the kitchen are letting them down badly.

These place was really nice and tidy😍 I really loved and enjoyed it🥰

Menus were covered from previous diners. Server was apologetic and cleaned table and menus, but this is basic food hygiene. Food was delivered by server from kitchen in jeans and t shirt. Poor food and limited choice. OK for drinks, don't waste your money on eating there.

Great service, great food. Our trip out for Sunday lunch started with a great warm welcome as we entered the pub. We knew from this great things were to follow, our service was attentive but not intruding. The Sunday roast sirloin was beautifully cooked, seasoned perfectly and served with crispy roast potatoes. Great way to spend a Sunday afternoon on a rainy day will certainly return.

Really good Sunday roast & service. Would definitely recommend. Great surrounding and interior

Nice place, friendly but a bit forgetful service, good food

very helpful and friendly staff and management good food excellent lake views clean plenty of easy parking

Service at bar was fine but then one member of staff was both rude and aggressive in their interactions. We were sat outside, bought drinks and when asked we said we were sat outside. I started taking dinks out and the member of staff got in my face telling me we couldn't take glass outside, yet they served it in glass when we said we outside. When I said that's fine but could you sort it he started raising his voice as if it was our fault. Not necessary or acceptable behaviour

Ordered 12oz streak with burnt ends... They are the smallest things I've ever seen. The dripping sauce was fresh out the fridge and freezing cold , Ordered medium well came out medium rare. Chips was hot. Steak cold, onion ring dropping in oil and cold, 1st and last time here absolutely disgusting food. "Chef" should be embarrassed or Atleast fired. Worst food we have had in Milton Keynes £50 down drain AVOID.

Kind waiters, perfect food, lovely view

Very good time . Staff were really accommodating and friendly. Cannot remember my servers names but they were very kind. The food was quite lovely to.

Food not good. Need more staff!, Service not great

My server Jake gave me an outstanding service, lovely chap, definitely recommend families to come here ! Food was lovely, service was 10/10! And everywhere was so clean👍

Called in on the off chance, on a long car journey. So glad I did. Had a lovely warm welcome from Jake who really looked after my friend and I. Food was delicious and a good price. Jake was very professional, helpful and knowledgeable. Will be back!

I had the most incredible experience at this pub, and it’s all thanks to the amazing team led by Rob. Jake was incredibly friendly and helpful. Poppy and Chantelle also greeted us, introduced us and were attentive throughout our stay. The moment we walked in, I was greeted with a warm smile and a welcoming atmosphere. Rob’s attention to detail and knowledge of the business was outstanding—he helped me choose the perfect beer and meal for me and my partner. Jake was behind the bar mixing up some fantastic cocktails, and his creativity really shone through. Poppy’s service was second to none—friendly, attentive, and made sure everything was just right. And Chantelle’s energy and enthusiasm were infectious, making the whole evening even more enjoyable. This team works together like a well-oiled machine, creating a relaxed and enjoyable environment. If you’re looking for a place with top-notch service and a great vibe, this is the spot! I’ll definitely be back soon. Highly recommend!

Had a great meal here with good service. Jake and Chantelle were really helpful - friendly and obliging including takeaways coffees for our journey north afterwards.

Lovely food, the staff were friendly. Service was good

My kids and I went for a light lunch, prior to a walk around Willen Lake. It's quite a nice pub, by the side of the lake, with good views. As we approached there was a strong smell of weed, from (I presumed at the time) a guy sitting outside the pub, smoking a joint. We went inside and were welcomed by a really friendly female member of staff, who seated the four of us quickly and handed us menus. She seemed to be the only person working, and as the pub started to get busier, she seemed to be in her element, taking orders and looking after people... She was going a great job! After a short while, she came to take our drinks orders, and then put food orders. The four of us ordered ciabattas from the lunch menu. My eldest son & I ordered steak, and my younger two, Chicken and Bacon. Eventually, after a very long wait, the food arrived and it was very disappointing (unfortunately). The steak on both my son and my sandwiches was overcooked, measly in size and overcooked. The bread, dry and stale (on all 4 sandwiches), and every sandwich was missing onion, lettuce, dressing and tomato. It was really poor. Thankfully, the lady who served us was apologetic and mentioned that they'd got a new member of staff in (I hope they up their game, for the sake of the rest of the team, to be honest), and did offer to replace the food, however we were short on time and I also didn't really expect tlany replacement food to be much better (to be honest). As a result, we only part paid the bill (just the drinks). It's a shame, and I hope our experience gets chalked up to a blip with a new member of staff. Nice place, really friendly service, terrible food (on this occasion). It could have been so much better.

Went in for a meal lack off staff so no food went elsewhere

Jake behind the bar has made me feel welcome through the summer as my son attended his weekly watersports. His friendly attitude enabled me to sit alone comfortably even during busier and rowdier days, thank you!

Dirty tables, much litter around the outside seating area. Not a particularly nice place to be.

Great place, great food and even greater view.

Really lovely staff despite how busy it was! Katy communicated clearly if there were any delays or issues and kept up with my families ever changing mind

The staff are great, the food was nice for the price and the atmosphere is fine for families with young children

The hygiene of a pub was very poor and the worst thing is people using their own plate to give food to the dogs that was disgusting dogs should never be allowed inside of the pub people having kids and getting allergy from the dogs inside the pub dogs to stay outside with the people not inside I will never visit again or eat in the Pub🤮👎

Only offering the lunch menu, not advised this on booking. Rude staff and no stock, would avoid. Have been to this chain before, but this was far more substandard

Disappointing!!!! Very limited menu and half of that had sold out. Overpriced drinks. Ordered food (after deciding from the poor choice), to then be told later that some of our order had sold out. Asked for refund and left. Won't be returning. Shame as it's a prime location but clearly badly managed. Needs a good clean too!!!

Ideal spot for a nice cold beer Infront of the lake

Dreadful experience. Went to the Lakeside after working up an appetite around the lake. Wheelchair accessible and dog friendly. However, we were met by the one member of waiting staff to say there is only one chef. There will be a 45 minute wait minimum for lunch menu only. No desserts. No hot drinks. Coffee machine broken and no milk in kitchen. We went elsewhere needless to say.

Great place for a relaxing brunch! We ended up staying till past 6pm!

My granddaughter and I received great service from Poppy last week.

We had been to the lakeside pub a few other times, and it was okay so today, we decided to go again as we wanted to indulge in a lovely Sunday roast and check the fair out. Biggest mistake ever. No Sunday roast was available until the end of the summer (no disclaimer anywhere at the time of booking or when we got seated. I had to get up and ask for a Sunday roast menu and only then they said they weren't going to do any Sunday roast). In the end, we decided to go for the main menu rather than the Sunday one and there comes another disappointment. Half of the menù was not available which for a Sunday at 12pm in a very busy location is just not what you'd expect. We ended up getting mac and cheese and the same for the kids. The kids' one didn't even look like mac and cheese, more like mashed potatoes. The adult mac and cheese was a tiny and cold portion without the crispy onion as stated in the menu and barely any cheese at all. Also the garlic bread that came with it was soggy. Not worth a penny of the money we paid and unfortunately we won't be coming back which is a shame because the location is a 10.

Good overall,but a couple of menu items sold out..

Had a great lunch at Willen with family, service was quick and Poppy our waitress was very helpful and friendly, will definitely recommend!

Nice place to have a drink on a hot day but stay away from the Food

I had a mixed grill on placing order asked for no black pudding yet it came on in the plate the chicken was barley warm the Onion rings was cold the stake was over cooked from what I ordered would not recommend this place sad to say great location poor food

Food and Service varies from time to time. Service is the Same. Cozy Family vibes brings you back everytime.

Beautiful place and the food was amazing however the menu is quite limited and fairly expensive

The pub had a lively atmosphere and was clean even though it was busy. Our server Poppy was so friendly and helpful and nothing was too much trouble. She kept smiling even though she was rushed off her feet! The food was lovely and well presented and we would definitely return

We had a family meal after a day at Gullivers, food was very good but the service was excellent. Aliyah was our server and nothing was too much trouble, I have been in too many places recently where the servers just aren't interested so it was a breath of fresh air to have someone that actually really cared and was on top of everything at all times. If there are pay rises or promotions going around, this is your girl!!

We had a family meal after a day at Gullivers, food was very good but the service was excellent. Aliyah was our server and nothing was too much trouble, I have been in too many places recently where the servers just aren't interested so it was a breath of fresh air to have someone that actually really cared and was on top of everything at all times. If there are pay rises or promotions going around, this is your girl!!

Great restaurant. It was very busy and the staff were efficient and courteous. The food was really tasty the menu is varied. Highly recommend the steak. We will certainly be returning soon.

5/5 the service is brilliant I would definitely come back again even with not enough chefs the waiting time was good and food was perfect

I'm extremely disappointed with the customer service I've received. Despite booking my reservation well in advance, my booking was canceled due to overbooking. To make matters worse, they've taken my money, and now I have to wait a week to get my refund. This experience has been nothing but stressful and frustrating. I would not recommend booking here—it’s simply not worth the trouble or the cost.