Lakeside Fish and Chips Restaurant and Takeaway in Poole

Ordered a delivery tonight and had several items missing and some part of order delivered was wrong. Called and was told that they would refund missing items but would not deliver them. What’s the point of ordering food as a family to have items missing and you can’t then all eat. The veggie burger was too large for the bun and greasy so fell apart as soon as picked up. Usually a good place but haven’t eaten from here for a while.

Please read whole review. Comfortable venue, nice view excepting (temporary) scaffolding/netting). Good and interesting fishy menu. We shared an excellent crayfish & prawn cocktail…… one of us had an excellent ray wing main…… other ordered the ‘large’ cod & chips. HOWEVER…. it was the small cod & chips served and without the roll….. server f) said she would correct this error and bring over extra fish but this didn’t arrive, neither did bread roll, so after 10 minutes having already eaten rest we said no point in serving it now. We then ordered a lemon & redcurrant sponge as this seemed ‘a little unusual’….. what was delivered didn’t look like the sponge …. no server to discuss with so it was eaten, but was syrup sponge. Server (f) clearing table asked if we enjoyed it, so we very politely and carefully explained the discrepancy between what was ordered and delivered, including - very politely and constructively - ‘you [the restaurant] could do better. The server was abrupt in her response and in our minds rude and abrasive with clearly and bluntly stating “you’re being rude”. At no point did the server (f) apologise for serving the wrong food, nor did she offer any correction. Ultimately, the error could be serious as at no point did the server advise us what was in the dessert or if we had any relevant food allergy or sensitivity - in fact we have no idea of exactly what / ingredients were served. Later a different server (f) apologised on behalf of the first one - sort of good but not an apology from the earlier server (f) which would have had more meaning. We were not charged for the dessert but are left with a very disappointing impression of Lakeside Fish Restaurant and do not feel able to ever return.

Having been told about this place by a friend, we were in the area so thought we would give it a try. A warm, friendly welcome was received and promptly the waitress took the food order. I thought the prices were expensive compared with other local fish restaurants (including the Poole Arms), but perhaps the portions might justify this. I saw my wifes dish of Moules Mariniare have it's photo taken several times by the cook/chef before it was served to us. ( perhaps it was a rare occurence ) My cod and chips arrived and appeared to be one half of a small fillet which had been cut lengthways down the centre, more like a childs portion. The portion of curry sauce was also very small, less than half the size you would be served in you average fish and chip shop. Certainly not enough for the duration of the small cod. Due to the size the meal was consumed quite quickly. On paying the bill we noticed a service charge had been added to the already high prices. Well we gave it a fair try but will not be returning. You can find better, larger meals locally for a lot less cost. Supporting photos have been added.

I’m in a wheelchair and when I arrived Natalia showed me to a table and then served me then got my order, and they brought me out my food and drink which was lovely, such friendly staff, and I was as very well looked after until I called a taxi and they had no cars in the area but one car turned up and came in. I refused to get in as he has been rude to me in the past so I called another taxi company and then I waited. lakeside Chip Shop staff looked after me as I had to wait for another taxi to turn up and Chip Shop was also waiting to close to and wait for me to go in the taxi. Thanks very much

Ordered with just eat and food arrived 3 hours after ordering, even though I had asked for delivery at soonest opportunity. Paid £24 to end up with cold fish, chips and onion rings. The shop must have prepared it 2 hours before it was delivered. All in all a very poor service.

Great for lunchtime special, and great views over Holes bay.

Excellent food and service, I highly recommend it to anyone.

Pushy waitress, tiny, tasteless portions and chips not great! One tablespoon of coleslaw and brown salad.Not what you expect from a chippy. Won’t visit again

A highly recommended good quality fish n chips restaurant with a sea view and friendly service! Behind the take- away fish n chips, there's a restaurant with meat on the menu as choices. It's definitely a place I'll take my visitors to!

Fantastic food, had the seafood platter, the best calamari I've had in a long while! Great service too.

Lovely place that serves lovely food. The chips remind me of being a kid again, best chips I've had in a long long time. Excellent menu, can't fault this place at all. If you're dining in you get to look at the views of Holes Bay which is a nice view to say the least.

I had read some reviews before going so wasn't really sure if I was going to be slightly disappointed. I had the lakeside all day deal of haddock and chips, one side( I went for mushy peas) a drink ( I had 1/2 cider) and a choice of tea or coffee. This was £17.95. The service was excellent! lovely staff. The batter on the fish was the best I have had years. My husband had ray wings which were cooked perfectly. Looking at the photos the portion might seem small but the plates are very large.

All the best from a fish and chips restaurant.

Love it, everything was fresh and reasonably priced.

I enjoyed a lovely, generous lunch with the family. We love seafood and enjoyed skate wings with prawns and capers, sea bass and salmon fish cakes, with plenty of fresh, golden chips. Friendly, efficient service and easy parking on the doorstep.

I've scored this a 3 as although the food was tasty and nicely cooked, I was surprised at the cost of the sides to the very small portion size we had for mushy peas and curry sauce. ( not much bigger than a small ice cream scoop ) The rolls with butter were £1 each and they are the part-baked small dinner rolls that you would have with soup. The rolls had clearly been reheated after already been baked as they went hard. Not suitable for a chip buttie or even the meal The 10% discretionary service charge was not pointed out to us & I didn't see it on the menu. Such a shame as have been here a few times before

fish is cooked fresh when it is ordered. the batter is the best crispy batter I have had for a long time. First visit we sat in the restaurant & enjoyed waitress service. my husband had vegetarian burger which he enjoyed. in the restaurant a service charge is added would have liked more vegetarian choice. definitely worth a visit we did go back.

On our way back to London from Dorset and came across this lovely chippy. The fish was soooo soft, fresh and flakey, the batter was crispy and light and not greasy at all ! Chips were also super fresh and really crispy just how I like them. Home made tartare sauce was also great and we loved the gherkins :) Thanks so much !

Excellent had lunch and sat on Quay chips amazing best ever and the sausage

Excellent fish and chips the best that I have been to so far 😋

Working away and local to hotel, cracking food will return in future if I'm local again

Booked for mums 83rd birthday. Big family meet up. Friendly staff, great food, reasonably priced, good portions. Thoroughly recommended.

Lovely experience. Would return and recommend to friends.

I have always liked fish and chips once a week, and have started using Lakeside in the last few months after recommendations. The portion sizes have always been reasonable especially the chips, but tonight will be the last time I go there as tonight fish and chips were like a childs portion. I realise things are getting more expensive but there is no excuse for the measly meal I got served tonight.

-> Friendly Service -> Tasty Fish and Chips, slightly expensive for the portion size but it was filling :) -> Nice Location but would have been nice to sit facing out to the harbour. :)

-> Friendly Service -> Tasty Fish and Chips, slightly expensive for the portion size but it was filling :) -> Nice Location but would have been nice to sit facing out to the harbour. :)

We ordered a takeout and it was delicious. The fish and chip supper was how you would expect. Crispy batter and hot steamed fish underneath. The chips were very good too. We collected them from the restaurant and even after a journey down to the sandbanks area to eat whilst the sun set, the food was absolutely delicious.

Been going there for about 9 years. Not just a fish restaurant...good selection on menu. Last time I was in there for lunch it was almost full...so I'd book in advance...

Best fish and chips in poole. Fish is delicious and nice and tender and chips done right

Took along time to get our food, despite alot of staff working

What a spectacular setting for an evening meal - fish based, of course, and with great service. Nice choice of wines and bottles ales. The front door of the venue has a steady stream of take-away customers and just down the side of the counter is a superb spacious dining room overlooking Holes Bay. Still providing a top quality dining experience, two year on from my first visit.

One of the best chippys in the Poole area good value

Staff need to try and smile NOT dog friendly. Helped us with a wake. 30 people was not cheap for what we had.

Fantastic Gluten Free Fish and chips. The service was quick, and the food was incredibly tasty. But rather expensive.

Another fantastic family meal, always top quality and friendly service.

Great ‘plaice’ for a chippy dinner. Lovely staff, reasonable prices and our food was delicious! The curry sauce was a particular standout. The fish was super fresh with seriously crispy batter!

I have visited a few times before and each time is a lovely experience. The food is freshly cooked to order and is gorgeous. Well worth a visit but you should book as it is very popular and you really don't want to miss out.

Great find and excellent food, does the best gluten free batter my wife has had in a long while.

Started going there instead of other chippy places in Poole, they have the best cheesy chips without a DOUBT. The portion sizes for a large (£5) is amazing value. Just stop going to other chippies and just use Lakeside, proper quality

Great fish and chips ,looking over the sea while eating, Will be going back.

Fantastic place! The service was great and the food was impeccable and worth the cost. There are great views if the scaffolding wasn’t around. There is a discretionary 10% service charge here as they come and serve you.

Absolutely fantastic chippy. Beautifully polite young lady serving Spotlessly clean establishment Food looked and tasted great . Great portions, served in nice thick paper bags ., the food wasn't greasy And price was also very reasonable. Oh and they also cater for ceoliacs with a gluten free menu . . Will be returning without a doubt. Thank you and keep up the good service. .

Absolutely gorgeous fish and chips

Used this fish & chip take away many times and have found it is deteriorating each time. The chips used to be lovey & fresh generous portions but the last few times & especially tonight very poor. Chips were barely warm and over cooked( just as well the portion was tiny) the fish batter was tough, not light & crispy, with more batter than fish. As a footnote maybe get some staff that at least look like they enjoy their job!

Fish is getting smaller as the batter is getting bigger

Beautiful fish and chips and the view out of the big windows is lovely.

Used a groupon voucher, £17 for 2 fish and chips, which apparently would have cost £48???! Deal included tea or coffee, and the restaurant refused to put the amount tea would cost towards a glass of wine. Why? Food was pkay, certainly wouldn't have paid full price though.

Best fish and chips in the area

Restaurant part is really good and has a great view to the harbour. Staff is very attentive and food is tasty. Really worth visiting, recommend it.

We found this through reviews, and it didn't disappoint. The portions were very good. Kids' meal choices were great and a very good portion. The Haddock was very crispy. The food was hot and tasty. If we ever visit Dorset again, we will come here again. Views of the water were lovely.

Food good, nice views - but on the warmrst day of tbe year so far the aircon could've done with being turned on....

Normally fantastic fish and chips but today a portion of chips was not up to the usual standard,dried up,small scraps and not as tasty. Possibly reheated from yesterday as we were there before 12 o clock. As always service good! Hoping this is a one off!

Great food, lovely fish as always

Bill for fish and chips and drinks x 4 came to £80. The chips were flat, wrinkly and may well have been kept warm for some time. I wonder if traditional "chippy" chips aren't a bit archaic in this day and age when even a modest eatery boasts "triple cooked chips", which at least have some substance and shape. Back in the day we have come here for dinner with friends...on the basis of this last meal I don't think that is likely in the future.

I’ve been to the restaurant and takeaway many times. I usually love their ray wing and chips. Last night had both again. The chips I think had probably been served up way before the fish was cooked as they were soggy, not very hot and literally only a handful of chips (we ate them in the car park so they hadn’t travelled far!) I was charged £13.95 for half a ray wing with not much fish attached. Shame on you Lakeside - last time you put this right but you’re still charging full amount and only handing out half a portion. At £17.90 for a takeaway this was extortionate for the amount of food given. I’ve given you a chance in the past but no more; I won’t be returning.

Found this chip shop today looks clean and tidy I had savaloy and chips and my wife had battered jumbo and chips they absolutely perfect.. Will use again when next I poole.

The takeaway was busy, the queue was chaotic because there wasn't enough room for everyone to wait, and orders came out in a random order. My mother and I placed our orders one after the other and she had hers a good 10 minutes before me. While I was still waiting, her food was going cold in the car 😞

Small portions of fish, muddly staff. Our organiser had to pay a deposit, and it was a nightmare getting them to account for it and sorting the bill out. We demanded that they remove the automatically applied service charge. Make your own minds up!

Tried their fish and chips butty at £4.95, whilst it tasted nice it was designed for someone with 3000 staples to their stomach! 11 chips within the roll and the smallest tail offcut of fish you could imagine, it wouldn't have filled a 5 year old up, for taste, it would be a relatively high score, for portion size, value for money a 1 out of 10 is being very generous. Immediately drove home and had to start cooking as this only filled up my left toe! 11 chips! Really! Very disappointed with the value here

All the years we have been going to, the foods is always great 👍 👌

Excellent meal in a superb setting

The fish and chips were very good, and the service you couldn’t fault , was a quite lunchtime but would definitely visit again

Visited here many times on the way through to my in laws from London. This Friday was no different. It was busy as all fish and chip shops are on a Friday. Ordered nothing out of the ordinary however, it took over 30 mins for my order with everyone who ordered after me getting served before me including special orders. Upon arriving at our destination we found one of the items missing. Calling them they suggested I retuned to collect this. Great but it’s a 30 minute round trip. I asked for a refund and they refused. Not very happy. Someone went without dinner on Friday. Time to find another chippy for these occasions

Best fish and chips in the area by a mile.

Eating in the restaurant has a great view across the water. Worth going in for that. Food is freshly cooked although you don't get much for your money. I'd recommend adding some side orders to bulk it out and extra portion of chips as you get hardly any. I'd say less than a childs portion. Cost us £65 for 3 of us with a soft drink each which against the Italian restaurant the night before which was only £55 and much better value. Chips isn't a cheap meal anymore I guess. We all left Hungary so bought snacks from Asda over the road to take home. I think your better off going for the takeaway if you want to fill your boots. Only use the restaurant if your wanting the dining experience. Not sure if id go back. Reviews don't match our experience hence a 3. We probably caught them on a bad day. It happens. Don't be put off. Give it ago.

Went there for the first time last Monday with a Groupon voucher that was bought for us.Excellent fish & chips,wonderful views, very clean,& very good service!! We'll be back!👍👏👏

Best fish and chips with the fish and chips connoisseur's. Highly recommend food and service, impeccable.

This was our first visit and it was superb. Amazing views and great food. Thank you.

Had 1 cod & chips & 2 scampi & chips in there restaurant + 3 drinks here for the first time. The cod was very small,the scampi was fine & the bill was £65 with a 10% gratuity that I was charged without being asked.

The food was excellent. Parking is not a problem. We asked our waitress if we could be served asap as people in our party had a limited time. She was reluctant but eventually took our order. What I do have trouble with is the restaurant adding a service charge. I will determine whether I leave a tip.

Booked a table for two with ease. We were seated overlooking the water which added to an already relaxed atmosphere. Prices were reasonable,but the food was very good although a few more chips would have been nice lol. Both my partner and I had haddock and chips which was lovely. The fish was fantastic and considering it was deep fried somehow seemed quite light and not greasy like most fish and chips I've had. At the end of the day it was fish and chips ,but it was quality served by friendly staff in a nice relaxing restaurant. Would happily visit again.

The food was stone cold and did not taste nice We had fish and chips with mushy peas Even the mushy peas were cold The only person who enjoyed the food was the seagulls I will not be going there again We visited at 17.40

Maybe I was unlucky, but the chip portion sizes were very small. The large was what I'd expect a standard to be with the standard being more like a kids portion. The food itself though was great. But because of this, we found ourselves longing for more 😋

I think the fish n chips served are ok, Average though considering they are more expensive than some places...

Eaten in their restaurant twice now. Good quality fish and chips, sensible portion sizes, no excess oil on the fried food. Good value, in my opinion.

All tasted delicious but husband and I were surprised to find portions were all on the small side. chips tasty but lots of tiny scraps. My Haddock was quite flat - just 3 or 4 proper bitefuls of fish. Coleslaw was homemade but again not quite enough. You had to pay an extra £5 for a bigger piece of fish. Think it’s a bit mean. View of harbour was lovely though.

Best chips I know of. Great every time.

The very best fish and chips I've ever had. And I'm a pensioner.

Great find. Delicious food in a surprisingly lovely setting with very pleasant staff. Will certainly visit again.

Slightly more expensive than others but worth it.

Had a nice seafood lunch.staff were very attentive. Nice view across holes bay. We thought it was a bit expensive though.

As usual, the food was excellent. We went at lunchtime and the restaurant wasn't busy so we got a table by the window. After sitting for approximately 15 minutes, one of the waitresses took our food and drinks order. The food arrived, and we started eating, expecting our drinks to follow. No drinks appeared until after we finished eating. I'm hoping this was just a one-off as I really like the place. Will definitely be back for more, so don't let my review put you off going.

Cod although tasty was extremely thin. Chips were dry and had lots of black spots. Bought from here many times and always been lovely. Not sure what has happened. Large cod used to be large. Disappointing.

I'm a bit biased as the owners are from Coventry, and , so am I. however , it was my first time dining in the restaurant.i usually use the takeaway service . When we arrived , we were made very welcome and escorted to our seats . the food , drinks , service, and scenery were wonderful . its well worth a visit. you won't regret going . highly recommended 👌

We have eaten here several times and the cod and chips are always good. Our only reason for 4 stars is because of the £8.95 service charge added to our bill without us knowing until we paid. We are happy to pay a service charge but would like to be given the option to choose the amount of £'s!! We should have been told about it before receiving the bill.

Excellent food and service !! And graphic a Groupon for a real bargain and you won’t be disappointed!! Thanks R

Good service, a little pricey for the portion size but fish was cooked well. Have visited once before and is a good stop on way from Dorset back to London

Great food,rather a long wait for takeaway though,glad it wasn't raining as we had to wait outside. Definitely go again next time we are that way

The food was amazing Gluten free fish was lovely Staff very friendly Would recommend

The best fish and chips. We also tried the lobster which was good. Love to visit again.

Lunch takeaway. Found tbis fr Google map, the only chip dhop selling calimari. Kid kept moaning long walk but afte the first bite of scampi, then said worth the walk. Its the best Fish and chip in town. Cod is so fresh.l and particular the Chip which is snother level. Believe or not, its the tase of long lost flavour, that's what Chip should be tasted, the very origin taste of Chips. 5 star highly highly recommend. Dont forget their homemade sauce, Tartar sauce in particukar

Fabulous gluten free fish and chips with a lovely view to boot.

Nice place for fish and chips, ordered takeaway and the chips were put in a bag which unfortunately made them quite soggy fish was good overall.

We visited for the first time on the 26th May .Excellent food and service staff were brilliant at their jobs , such good value as well.wouldn't hesitate to recommend and eat there again.

We have been to lakeside before and it’s always been great. We visited tonight (May bank holiday) on an exceptionally busy night. The staff were busy which made service slow, food was good for 80% of our party however unfortunately a few meals were not good. However the manager was very apologetic and very quickly did what he could to compensate. Thus shows excellent customer satisfaction and we will certainly go back. Thanks for working so hard.

Whilst on a day trip to Poole, we popped into Lakeside Fish & Chips for a spot of lunch. We were warmly greeted & sat at a table overlooking the harbour. We had the large haddock & chips, which was accompanied with some salad & coleslaw. The food was delicious, the batter on the fish nice & crispy & the fish was meaty. We then shared a lovely Oreo cheesecake with ice cream - yummy. Would highly recommend & will definitely be back.

Great place to chill,lovely staff great sea view and a particularly good draught cider!

Food wonderful, service good but please change the music. A wonderful setting watching the Sun go down, accompanied by rock music from the Vietnam era. Maybe something a little more chill out. Otherwise highly recommend

I recently dined at a lakeside restaurant in Poole, UK, and my experience was mixed. I started with the pork ribs, which unfortunately fell below expectations. Serving a pork dish that was less than stellar in a predominantly seafood restaurant seemed like a misstep. The main course of fish and chips was decent, scoring a 3.5 out of 5, which somewhat salvaged the meal. The service struggled a bit, as the staff appeared overwhelmed serving a large group of 15 simultaneously. This resulted in a less attentive service than one might hope for in such a setting. Overall, while the restaurant boasts a charming location, there's room for improvement in both culinary execution and service.

Lovely fish and chip shop at reasonable prices