Based on 469 opinions finded in 2 websites
Opinions
We have just had our wedding reception/party here, the help we got right from the time of booking to the day after our event was excellent. Lovely events room, first class buffet, the whole team who we came into contact with were exceptional. We also hired the in-house disco which was excellent. Our thanks go out to you all for the efforts you put in to make sure our special day was one to be remembered forever. Anyone thinking of staging an event here, we would highly recommend it! Once again Thank You 💖
Gary . 2024-10-28
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I love coming to the New Inn. Amazing atmosphere. The staff are always so bubbly and quick service even when they are on their own. I always have a laugh with the staff. They are just amazing
Shanice Tucker . 2024-10-25
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Stopped in for a glass of wine after work, there is a car park which was really handy and a sheltered outdoor area which was clean and tidy. Inside the decor is lovely, it was nice and wam. Staff friendly and helpful, good selection of wine available albeit only had one because I had the car. I will definitely be back with friends in the near future. Thank you all for such a pleasent visit.
Michelle Bennett . 2024-10-17
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Walked in as I'm based down the road and heard they had a quiz night on when i was at the bar, figured why not, give it a crack. Came third (not that it mattered) a good laugh was had by all and the quiz master made sure all the teams got something to walk away with. I'll definitely revisit in 2 weeks time If I'm not working. Loved the night, thank you
Jake Withey . 2024-10-01
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Horrible place no air windows were not allowed to be opened, landlord and staff were very aggressive, don't ever go here or book for a function. Landlord especially was so rude such a horrible man.
Gregsy2015 . 2024-09-21
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I feel I must leave a five star review about this particular pub because, the staff here are amazing, Chris the landlord, Trish the manager and all the lovely friendly bar staff make for a pleasant day or night of a Happy environment. They have a lovely beer garden suitable for children always kept in tip top shape if you wish to bbq they even have a bbq spot so you can enjoy a lovley afternoon in the sun with family or friends ( need to check availability with the bar staff first ) they also have a large function room available on request for weddings, bereavements, birthday party's, Ect. Got to mention the Sunday lunches are bang on and reasonably priced (look on Facebook for special deals.) Finally there is free parking, and two wheelchair accessible entrances. And not forgetting the ferry friends they also welcome dogs. I highly recommend this pub ⭐️⭐️⭐️⭐️⭐️. And the gardener is lovley that's me 🤣🤣🤣. Don't forget the mulder mulls in mysterious ways follow me on Google reviews 😉 Exelent Sunday roasts. price is right come on down you won't be disappointed 💯
Mulder Mulls . 2024-09-18
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This is an incredibly friendly pub, very dog friendly, plenty of good parking, a recently improved outdoor space, a separate function room, great quiz on a Tuesday night with a cash prize and spot prizes, lovely staff, great selection of beers at really good prices, plenty of sporting events showing on the screens.
Andy Fisher . 2024-09-17
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Very cosy and warm, staff super friendly. Quiz night lots of fun. Prices competitive, sports bar excellent. Coming here for a while now , never disappoints. Steve on Tuesday quiz night great fun. Highly recommend for food and drink , and a good night out
Lesley Tilsed-Price . 2024-09-17
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Great food and atmosphere, fantastic evening events during the week including quiz and major sporting events plus many more. Dogs welcome which is a massive plus as they are spoilt. staff always very friendly and helpful. Great value on drinks across the board. Highly recommend
Matt Teague . 2024-09-17
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Have been coming here for many years for the Tuesday night quiz nights and watching the football and it’s a great little pub with lovely decor. We are always greeted nicely by the staff! Really enjoy coming here and overall a great venue with a big party space
KATE STOCKLEY . 2024-09-17
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A great pub with a smashing atmosphere. Dog friendly and Charlie says they serve a smashing biscuit. Staff can’t do enough to make you welcome. Plenty of TV’s for live sport and prices are reasonable. A great Quiz night on Tuesday. Come and join us 😀.
Kieron Butler . 2024-09-17
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Only had a drink. No obvious food offering. It was okay for a Sunday. Quiet in the main bar but a function going on in side room.
MikeJane Binyon . 2024-09-15
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Just been for Sunday dinner absolutely delicious 7 vegetables cooked to perfection aswell as very tender lamb will definitely go back can’t rave on about it enough well done chief many thanks
Jenny B . 2024-09-15
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Perfect place,friendly staff Recommended this place 👌 👍 😀
Vasil Georgiev . 2024-09-15
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Beautiful Sunday roast here today 🤗 big dinner (to much for me) with a free pudding. lovely friendly service, very clean, Dog friendly, Pool table in a lovely area of the pub, back ground music was pleasant, we had a fabulous afternoon. Already looking forward to our next visit very soon.
Caroline Wise . 2024-09-15
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Friendly staff and friendly locals my husband is in a wheelchair and the locals were lovely opening doors and very friendly will be back x
Robert Sherwood . 2024-09-02
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Love this pub !!! Emily always gives amazing service making sure all customers are valued and all needs are met. She always has a smile and gives amazing customer service!
Lucy Platt . 2024-08-11
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Lovely decorated place ordered beers for myself and my boyfriend his beers was ice cold mine was warm. Pity they don't serve dinner but lovely experience
Frances Cozens . 2024-08-04
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Chris with the lovely Hawaiian shirt, very friendly and excellent at managing Kitty, most impressed how lovely it looks, with all the quirkiness and the lights and generally so friendly and nice seating areas.
Janey M . 2024-07-22
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Did our own food. What an amazing night. Had my 60th birthday party at this pub. It was brilliant. Staff were amazing helpful and very kind. If you are looking for a venue look no more. Brilliant place. Highly recommended. Thank you all staff for a great night .
Karena Stephens . 2024-07-14
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Watched the euros here best bar staff, best food, best service. Couldn’t ask for anything better. Chris and Emily are brilliant!
Lauren Hindley . 2024-07-14
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Watched England game. Was wonderful.
Bailey Forrest . 2024-07-11
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amazing service from chris the landlord and trish the bar manager lovely bunch and a good laugh and obviously a great pint not a bad word to say
Oliver Platt . 2024-07-06
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Chris and Emily are always on it, never waiting long for a drink. The pool table is in a good place with a view of 2 TVs for the euros and showing all games possible. Very family friendly and always have a good time. Update: Trish the bar manager is amazing, always has a smile on her face and serving very quick. Great service from all the team. Can’t complain about anything.
Jordan Tucker . 2024-07-06
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Had a great night, Trish and Chris absolutely lovely people, great service and great place to have a pint!!
Owen Coley . 2024-07-06
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Booked their function room for a family party. Chris the landlord and Trish the bar manager arranged everything from the DJ and the buffet. Chris helped with the decorations. The buffet was excellent and had everything we asked for. Excellent quality and price. The dj played our song list. Staff went above and beyond. Have booked with them again.
Paul J . 2024-07-03
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What can I say about the New Inn. Excellent service from staff, especially Chris the landlord, made myself and my friends very welcome. All staff very bubbly, great function room. Had a great night, added bonus was the karaoke. Will definitely be returning this weekend .
Kc . 2024-06-26
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This is a great bar to for drinks with friends and family, all the staff are lovely and friendly always have a smile on their faces. Pub is always clean and tidy no sticky tables. They have a lovely function room great for party’s.
Lauren K . 2024-06-26
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Maybe not exploit your employees! my niece worked for you dictated everything she had to do with her social life no idea how to run a business Chris is lazy and only knows how to look busy and actually probably does an day of honest hard work per week then Sean’s off on holiday every 6 weeks knows nothing except how to bark orders at his staff or ‘slaves’
Susan M . 2024-06-24
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I come from up north and visit Poole at least twice a year visiting family, and I always look forward to coming to The New Inn. Iv never eaten here but I can imagine the food would be lovely. The staff and atmosphere is brilliant, always guaranteed a fab night .. see you next year 🥰
Beckie Boo . 2024-06-23
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We went to the new inn because we were invited to a wedding evening party, I must say looks like the place has been redecorate but the drinks I find are very expensive I ordered 1 pint of orange juice and lemonade and also a half pint and it came to £11they charged me for the orange juice and 4 shots of lemonade ( rip off ) it's no wonder people don't go out to the pubs no more and drink at home and buy from the supermarket I also got the bride and groom a drink of a pint of thatchers and a small bottle of rosie wine and that was £10.35, its a good job I don't drink And as the buffet well it was average tbh. All I can say is plenty of other pubs in the area that don't try to rip you off And don't think I would return.
Trevor Gard . 2024-06-20
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Great atmosphere very friendly staff delicious food.
Steve Butterworth . 2024-06-17
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Amazing food, amazing staff 11/10 x
John Evans . 2024-06-16
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A lovely hearty Sunday roast which was much needed after running Extremely good value for money and friendly attentive service. Thank you We will be back 😁
Eve Filmer . 2024-06-09
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Sunday roast fantastic can't beat the price
Mickey Wareham . 2024-06-03
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We hired the function room at the rear of the pub, for my daughters 21st birthday and it was a fantastic evening, the room is so well decorated already with fairy lights and artificial flowers, so adding your own decorations to it aswel just makes it perfect ballance. The bar staff are so friendly and helpful one lady in particular (emily) served us all night and she always had a smile and helped us store the cake and provided things if she could. Thanks you staff at new inn xx
Gemma Bessant . 2024-05-29
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Spotlessly clean establishment. Locals were friendly, looking forward to the basket meals in afew weeks time. Just a lovely place to visit
Carol Miall . 2024-05-04
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This place is really lovely we had a party yesterday and we had a great time Everyone is very impressed with the setting ,from the service, from the garden and the barbecue .Everything inside is done with taste it was very clean and welcoming we will definitely come back again for more parties and food .The staff was lovely very understanding and helpful the manager get hour booked in last minute she was very nice and polite.Defenetly we gonna be back.The kids enjoyed the please to very much .
Tsvetelina Velcheva . 2024-04-29
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Excellent pub, food is wonderful and clean lager and bitter
Glenn Roast . 2024-04-28
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Excellent food and lovely atmosphere thank you very much
Carolyn Dickson . 2024-04-28
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Friendly staff, lovely relaxed atmosphere, thoroughly enjoyed our visit having a few drinks with friends and family.
Paula Ford . 2024-04-28
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We used the function room for a retirement party. fantastic size function room on split level. Pool table and darts board available to use.Very clean . All staff went above and beyond, very helpful, great atmosphere and a lovely outside area. We plan use again and to try there highly recommended roast dinner in the future.
hayley e . 2024-04-14
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I have had 3 roast dinners now here and I cannot fault anything !!! The food is incredible the service is wonderful the staff are completely amenable and Nothing is too much trouble … and the icing on the cake is the value for money 👍This is the place to spend a Sunday lunch time … Well done New Inn Poole 👌
Karen Givens . 2024-04-14
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Fantastic night at ladies night amazing staff night was fantastic what more could you want definitely recommend the pub for a great night lovely bar staff especially Emily great bar person to serve your drinks with a beautiful personality
Jenny Burbidge . 2024-03-20
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FOOD FANTASTIC GREAT FAMILY FRIENDLY DOG PUB ONE OF BEST PUB FOODS AROUND
Kevin Rowley . 2024-03-03
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We had my dad's 80th in the function hall could not fault it the lady at the bar was brilliant music great the whole experience was perfect thank you
Sally Sheppard . 2024-03-03
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Great traditional pub with adequate offroad parking. Well worth a visit if in the area.
Alan Crisp . 2024-02-13
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Came in for a few drinks and met a new but lovely bar staff named Mia. Great friendly service- met the landlord too who was very welcoming and genuine. Lovely place - will be seeing them soon.
Mia Wise . 2024-02-12
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We have recently moved to the area with The New Inn becoming our local! The atmosphere is friendly and fun, the staff are extremely helpful and inviting. We went for our first family roast today which was outstanding! We even invited our family. A table of 6 adults & 1 child (£35.75 for 3 adults & 1 child) we all had a lovely roast which had every vegetable you could imagine and the meat was exceptional. We also got a free desert. The service was brilliant we barely waited for our food it was served quickly and efficiently. Honestly couldn’t recommend more! I will say the cauliflower cheese was my favourite :) not watery just cheesy & creamy! We will be back! Thank you for a great Sunday Funday :)
AmberSmash Gaming G . 2024-02-11
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Great atmosphere and dog friendly Didn't order food x
sam . 2024-02-09
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Great traditional pub, lots of atmosphere, friendly staff and good selection of beers. Some free off road parking available, Great place for a meet up, and I am told thr food is okay. Worth a visit.
Alan Crisp . 2024-02-08
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Good pub. Not local to the area so only called in for a few beers. Would call in again when in Poole
mark green . 2024-02-03
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We recently spent Christmas Eve, New Years Eve and last night pre dinner (sons 18th) at the New Inn. Just wanted to mention Trish, who always looks after us, great customer service and always have a laugh. Haven’t eaten YET, but we plan to soon. Definitely nice going back to what was our local and finding the staff lovely and it was spotless. More good times to come.
Penny Reeks . 2024-01-16
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Fantastic Xmas lunch, staff absolutely amazing!!
simon` oak . 2023-12-25
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Had a really nice evening at the New Inn. It’s a traditional pub with a friendly relaxed atmosphere and decent pub food. The burger (and wine) I had certainly hit the spot. Friendly staff too who were nice to chat to.
Maria Kerry . 2023-12-20
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Fantastic atmosphere great service by bar staff especially Emily such a funny attentive efficient bar person definitely go back again thank you new inn
H4730HOjennyb . 2023-12-17
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Relaxed, nice surroundings, friendly staff
Gemma Rowlands . 2023-12-06
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⭐⭐⭐⭐⭐ Teaming up with The New Inn, Poole, for our recent event was a blast! Their crew brought not just professionalism but also a whole lot of good vibes. It was like having the A-team of fun at our party – attention to detail included. If you want your event to be both flawless and fabulous, The New Inn, Poole, is your go-to. Highly recommend for a party upgrade! Thanks again Steven
Picknmixx Mobile DJs . 2023-11-19
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This is a lads pub. Don’t take your missus there.
Antony Hewlett . 2023-11-15
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Had a surprise 90th for Mum Saturday afternoon. Food was amazing, bar staff really spot on, Thankyou so much. Shame you stopped doing food during the week but looking forward to one of your Roast dinners on a Sunday sometime in the future.
Sharon Wilde . 2023-11-14
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Can't say much about the food as we went on a Sat evening and didn't require food. Trish was very accommodating, and while the front bar was busy, the sports bar wasn't so we had the pool table and darts all to ourselves.
Samantha Bray . 2023-11-10
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Nice friendly place. Will visit again.
Tina Blackie . 2023-11-10
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Great value lovely lunch, thanks to Chris and the staff . Spent a very pleasant afternoon, everyone so friendly too!
Christine O . 2023-10-29
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Crowded, but very friendly, good beers
Bruce Tate . 2023-10-27
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Lamb Sunday dinner was fabulous, served by James.
Jo Marshall Stanton . 2023-10-22
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Had my mum's surprise 70th birthday party here in their function room. They organised the food (great buffet) and the DJ and even helped with the decorating. They couldn't do enough to help. Projector was great for a picture sideshow, everyone loved it. Great drinks and prices. All staff went above and beyond. Would highly recommend
Tanya Darville . 2023-10-22
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Just enjoyed Sunday Lunch at the New Inn. Lovely, friendly and welcoming staff and all of them took the trouble to check that everything was alright for us. The food was excellent. The portions were large and it was good to have so many well cooked vegetables to accompany the choice of roasts. The vegetarian option was really tasty too. Excellent value for money too. We will be back and we will be recommending the New Inn to family and friends.
Jane Livesey . 2023-10-22
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Great space for a party held my mums.surprise 60th birthday here. Function room is private with own bar. Great friendly staff couldn't be any more accommodating. Buffet was lovely and plenty of food, they also organised the DJ and even helped us with decorating. Highly recommend.
Tanya d . 2023-10-21
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Popped in for Sunday lunch this week, it was amazing and fantastic value. Will definitely be back very soon.
Graham Filmer . 2023-10-17
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Parties are always jam packed and wee ewxperience first hand! Emily was fantastic and always had us laughing every one of the team so friendly and polite, the atmosphere was cosy and lovely with a lot of the locals .: great for watching. Rugby they had a big screen in the function room by day and I then the best party in there by night! Will absolutely be returning! Chris really knows how to run the show with his busy venues and the bar manager Trish is a true gem always happy to help, Davina is such a wonderful character also! Keep going guys! See you soon
Karen F . 2023-10-16
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Had a fantastic Sunday lunch here food was brilliant and just what was needed
Paul Whitmarsh . 2023-10-15
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Went for an early evening beer. The garden is huge, the beer is lovely and the staff are really welcoming
Mark Randall . 2023-08-25
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Nice for kids, board games available for free use.
Millie Reynolds . 2023-08-20
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Private room for rent. Good size, but no air. To humid!
Nigel Albon . 2023-08-20
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A friend’s family put on a birthday party in the function room. The space was lovely and the buffet was great. Friendly staff.
Carly W . 2023-08-19
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Friendly service. Nice atmosphere for a Wednesday night!
Stephanie kent . 2023-08-16
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We always have fun here - quiz nights, live music or just catching up with friends and a quiet(ish) drink. Friendly staff and great atmosphere.
Tamsyn Spooner . 2023-08-15
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A return visit and not disappointed, Sunday lunch was great and exceptional value. Good pint of Razorback bitter. Probably go next Sunday as well😄
Stephen Hardwick . 2023-08-14
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I'm becoming too familiar with this great pub. Started off when I noticed Sunday lunch advertisement. Loved it, great food, friendly staff, clean with a good 'vibe' Ever since then I've called in whenever I'm passing. When the sun is out the beer garden is fantastic and now I see they've opened a bar serving cocktails. My kind of place
keithjG9001CQ . 2023-08-06
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Great Boss & Bar Staff - good atmosphere friendly patrons - clean and tidy outdoor seating beer garden
bobhY159PC . 2023-08-04
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Enjoyed a friends 18th birthday party last night, lovely service as per the normal. Had a fantastic laugh playing some of the games, lovely atmosphere highly recommended
Wayne Standley . 2023-07-23
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Would have been a 5 if you had been serving food.
Lesley Buck . 2023-07-10
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Amazing pub. Super friendly staff. Owners are lovely and so welcoming. Dogs are welcome on leads. All drinks are reasonably priced. They have a new manager, Trish, who is just the best and knows everyone, which is such a lovely personal touch.
Gina Brown . 2023-07-08
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Love this place, great people, great atmosphere and great staff!
Chris Banks . 2023-07-08
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Quality pub always consiststent
Jack Sparrow . 2023-07-02
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Would extremely recommend this pub, friendly and kind staff with brilliant service, also has 2 Pool tables which is a nice addition, highly recommend,Trish is the top employee and treats you with the vip experience
marcus young . 2023-07-02
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Came in for a quick drink with the family after a day at the beach drinks served with ice, good snack selection, and a clean pub. No issues.
Discover57081654075 . 2023-06-17
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Amazing pub, everyone is so friendly the staff Trish, Emma and Leanne are all super lovely. Pub is very clean and always made to feel welcome
Lauren K . 2023-06-17
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Amazing staff, Chris the landlord is very welcoming. The whole team especially Leanne, Emma and Trish are extremely helpful. Would recommend The New Inn to families and to solo people for a quiet drink and a catch up.
Trish J . 2023-06-16
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Emma,divina and Trish best pub going great place to bring your matés lovely service couldn’t ask for better bar staff
Jack Scoble . 2023-05-20
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We had a fun night at the new inn. Great band and even better cocktails absolutely recommend this gem of a pub !
Ck Ck (Love and light !) . 2023-05-09
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Amazing friendly staff, great value and always feel welcome and they have great karaoke nights!!
Lauren Knight . 2023-05-04
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Amazing homley place always welcome, great customer service from all staff special thanks too Debbie and Leanne definetley recommend if you're looking for a good chill time with mates
Owen O’brien . 2023-05-03
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Called in for Sunday lunch and able to have it in the beer garden. We took advantage of the buy one get one free meal - wasn’t expecting much from it but we were blown away with it. Great service with lovely, fun, friendly staff. We met the Landlord Chris who was lovely - will definitely be back. Thank you.
James Carter . 2023-04-28
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Called in for Sunday lunch and able to have it in the beer garden. We took advantage of the buy one get one free meal - wasn’t expecting much from it but we were blown away with it. Great service with lovely, fun, friendly staff. We met the Landlord Chris who was lovely - will definitely be back. Thank you.
James C . 2023-04-28
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Excellent staff, fun atmosphere. Reasonable price's. Function room for hire. Landlord fantastic. 5 star all the way
Trish Jerrard . 2023-04-27
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This venue is great for a casual drink or Sunday lunch the menu is small but plenty on the plate. The staff are friendly and polite the perfect place for a local pub.
garyv314 . 2023-04-13
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Beautiful pub, the garden is a sun trap and beautifully kept. Davina served my partner and I throughout the afternoon. She is a lovely lady. Really enjoyed my time at the new inn.
Liv R . 2023-04-08
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Had my granddads 60th birthday party here and the staff are all so lovely! Had a great time everyone did, such a lovely pub. And also want to say thank you to Leanne for helping me and my partner get home safely :)
Kerri Rands . 2023-04-02
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We had a birthday party in the Sports Bar on a Saturday Night, had the best time with our friends and family, staff were very helpful and friendly, good price for hiring the sports bar. Definitely would recommend to hire the sports bar for functions. We will definitely be back for parties and just to go to the pub for a drink. Good atmosphere and friendly staff
Louise Griffiths-grozier . 2023-03-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Very disappointed with our visit to the Custom House yesterday. The service was terrible. The Sunday roast, although very nice, was well over priced for the amount of food on the plate. Its one of the most expensive Sunday roasts I have had in a long time. As regards vegetables there was 2-3 slices of carrot and two small sprigs of broccoli. I was still hungry after eating it. Shame as its a lovely setting.
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New owners! Terrible fish and chips. Cod so thin it was like paper chips not cooked. Will not be using again. Have been a customer for years.