Based on 41 opinions finded in 1 websites
Based on 41 opinions finded in 1 websites
Opinions
Stopped for lunch. Table was a bit sticky. Staff very friendly. We all enjoyed the food although the focaccia was a little hard.
Athena . 2024-08-25
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My husband and I had lunch at this place on one of the afternoon during our visit to Bicester village. Place itself is a little bland. However Ravioli was Delicious. Pizza was good too. Generous portions served. Would recommend trying.
S J . 2024-08-04
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Superb consistent quality. We find the pasta here to be of a very high standard Usually opt for the sublime truffle pasta in a creamy sauce along with a focaccia and the days vegetables. The staff are particularly good here, very attentive and quick to clear and assist with any requests. Highly recommend for a long or quick lunch at the village .
butterflyBrackley . 2024-07-21
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This is confusing as the header says Bicester Village and the address London. This review is for the Bicester Village restaurant. The service was excellent, the food was good, a lovely side terrace area to sit and wait for a table to be ready. We had a great evening here for our daughter’s birthday after a couple of hours shopping.
Jo Z . 2024-07-20
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Would not let us sit at our own table.. had to sit with other people even though there were tables free at the time we had our coffee. Treated us bad. Would not recommend coming here. Avoid!!
Relax28994399815 . 2024-07-14
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1 ask for the barback a drink before I was seating, then after 20 minutes the waiter come and say that he wasn’t told anything about it, no apologies no anything. Slow service to take the order very bad customer service. The food was ok but the service wasn’t great
Capitán G . 2024-06-29
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Simple and delicious fresh pasta and sauces. I had the chilli shrimp and my wife beef shin ragu - both were superb. I'm sure the rest of the menu is also great. We sat outside and it was quite busy.... initially we found it difficult to get the staff's attention. Once we were on their radar it was OK. This is a hidden gem and definitely the best restaurant at Bicester Village.
Rupert D . 2024-06-10
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I went to La Tua today with my 1 year old son and my friend. Never been before but wow I will always continue to go here every time I come to Bicester village. The food is exquisite. So flavourful. Fresh. We had a salad to share which was plenty for a fresh light start. Then we had mains. Just wow. Not 1 bit did we leave. Desserts were delightful we opted for pistachio and white chocolate ice cream with the (mini doughnuts things) best I’ve ever had. Just make sure you eat them over your bowl haha The staff were incredible. Such a relaxed and happy place to sit and eat. They were all so welcoming and talkative. Making sure everything is to standard and that everyone is enjoying their experience in this restaurant. They are all so helpful. They ALL came over saying hello to my little boy and talking to him (which he absolutely loved) even brought him some fruit which he could not have been any more happier about. It was quite busy in there but that did not stop the staff and kept their smiles on their faces and service absolutely amazing. The young lad (very short blonde hair) didn’t catch his name. Just need a shout out for always making conversation. Definitely needs an absolute well done by his boss can just see how amazing of a server he is. I always feel so anxious taking my 1 year old out for lunch as he’s a very adventurous loud little boy. But they all made it so easy and always talking to him. Waving at him. Just such a lovely place to eat and like I say I would never eat anywhere else now at Bicester village and we go quite often ☺️
20mellyr . 2024-05-18
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Ate here for lunch whilst visiting Bicester and really enjoyed our meal! Staff were all really nice and service was fast. My pasta was one of the best pasta dishes i’d ever had and my husband had a really nice pepperoni pizza. You could tell everything was super fresh. Would definitely return
carlys977 . 2024-04-29
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What a lovely restaurant. Great service and setting. Food was delish and drinks were great. Highly recommend if shopping in Bicester
KRCB2014 . 2024-03-30
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This 'Italian' is obviously not authentic but does a good enough job emulating Italian cuisine. It is very expensive like all dining choices in Bicester Village especially desserts which will set you back £8 and a small portion and up to and over £20 for a main. The thing is ; it gets really really busy due to the amount of tourists at BV and this amounts to sub standard service and attitude. The staff work hard no doubt about it but they won't be trained so don't expect the Ritz. The kitchen staff must be on overdrive. All in all, everywhere you eat in the UK is a rip off because the service industry is mediocre standards and food and when you pay such high prices you are going to be disappointed like at this pasta type chain. And that 'couldn't care less about you' is particularly relevant.
upagear . 2024-02-09
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A brilliant restaurant located in Bicester Village. We visited for dinner yesterday and loved it. We started off with focaccia which was crisp and warm served with olive oil. We had margarita pizza and the beed lasagna with sides of seasonal vegetables which were all brilliant. The service was great with a lot of young people working very hard. The place is good but we didn't appreciate how cold it gets with the draft from outside as it was -4c when we visited. Highly recommended!
Sanka1 . 2023-12-03
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Freshly made pasta and hand stretched pizza made to order. Absolutely yummy. Grated parmigiano left on the table to add to taste rather than hovering over us like on other places. Service absolutely fantastic, super polite and helpful. Would really recommend. On busy days it might be a good idea to put your name in the queue beforehand, there are not enough restaurants on Bicester Village for the thousands of shoppers!
YoaYeo . 2023-11-26
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Great freshly made food and all the staff were so friendly and professional. It was super busy but Irini found us a place at the bar and made us feel so welcome.
Discover567945677777 . 2023-11-24
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I came here with three friends. They had pasta and said it was good. It looked good to me. Pasta is too calorific for me and I had a burrata salad instead. It was boring and small for the price charged. I would not order it again. Service was good. However, the bill was delivered quickly. It was clear they wanted us out. There was no chance of a leisurely chat. I thought the restaurant was expensive and not worth the money given that they wanted us to gobble up the food and make a quick exit. I would not return. The other friends might because they appeared to enjoy the food.
Hilary P . 2023-10-16
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Dopo una ricerca in Google, ho scelto l'e-commerce di "La Tua Pasta" per fare un piccolo regalo di compleanno a mio figlio, un italiano in Londra ormai da alcuni anni, mi piaceva l'idea di offrire un pranzo italiano a casa sua, a lui ed alla sua ragazza inglese, così dal ricco assortimento di prodotti della vetrina on-line di "La Tua Pasta", ho scelto "tortelloni spinaci & ricotta", "burro alla salvia e Parmigiano Reggiano" per condimento. Purtroppo la difficoltà di trovare in casa qualcuno a ricevere il pacchetto ha reso complicata la consegna. Io voglio ringraziare Leonardo, il Manager Customer Service, è stato veramente eccezionale e molto professionale, con costanza ha ripetuto ben tre volte la consegna, l'ultima volta riconfezionando il prodotto fresco, ormai certamente in cattivo stato di conservazione, dopo esser stato per giorni in mano allo spedizioniere, sarebbe stato immangiabile. Appena consegnati, i tortelloni son stati cucinati a pranzo, subito apprezzati, con un messaggio mio figlio mi ha ringraziato, erano squisiti, molto appetitosi. Ho avuto davvero piacere il piccolo regalo sia riuscito e mio figlio e la sua ragazza abbiano potuto gustare, comodamente a casa loro, "un pranzo italiano di buona qualità a Londra". Ancora complimenti alla professionalità di Leonardo e di "La Tua Pasta", ottima qualità dei prodotti, vasta scelta nel loro e-commerce e ottimo servizio alla clientela, cosa non sempre certa per un e-commerce. Non mancherò di acquistare nuovamente alla prossima occasione ...e forse, chissà, una visita a pranzo al loro ristorante in occasione di un mio viaggio a Londra, anche per conoscere e salutare Leonardo.
massimo_sofffritti . 2023-09-03
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We visited LaTua restaurant in Bicester Village to enjoy a meal whilst on a visit to the venue. The menu was very impressive. We enjoyed a delicious meal of starters, mains and desserts. Special mention has to go to the mini crochettes starters, the Black Truffle and Ricotta Tortelloni and the Saffron Poached Pear. The staff were polite, professional and attentive. Thank you to all who made this meal a memorable experience.
Tripping1234567890 . 2023-09-01
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Authentic Italian restaurant with fresh pasta and pizza, very delicious food, friendly staff and excellent place to eat
Camper206186 . 2023-08-28
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My extreme disappointment and frustration regarding my recent visit to La Tua Pasta located within Bicester Village. My experience at this establishment has left me deeply dissatisfied, and I feel compelled to bring this matter to your attention. Yesterday, I walked into La Tua Pasta and requested a reservation for a party of seven at the reception. The staff member, after taking my phone number, informed me that there would be a wait time of 35 to 45 minutes and assured me that I would receive a text message when a table became available. After waiting for exactly 35 minutes, I received a text notifying me of an available table. I promptly made my way to the restaurant, where I was led to a table meant for three people. The staff member ordered me to have my family members arrive within five minutes, even though I had explicitly booked a table for seven. When I pointed out this discrepancy, she not only refused to apologize but also offered two unacceptable solutions: squeezing five people onto a four-person table, leaving the remaining two people standing, or having our entire party of seven rejoin the queue. The staff's attitude was unapologetically arrogant and condescending throughout this interaction. Despite the fact that there were clearly vacant tables within the restaurant, I was denied proper seating, and the blame was shifted onto me. Furthermore, one staff member suggested that if I did not accept their proposed solutions, our group of seven should leave the restaurant. I found this behavior to be completely unacceptable and disrespectful. This incident has left me feeling deeply distressed and has significantly impacted my emotional well-being. I cannot help but wonder if this treatment is due to the fact that we are of Asian descent. Is this a case of racial discrimination? I have been in the UK for an extended period of time and have never encountered such disrespectful treatment. Moreover, having been a frequent customer of Bicester Village, I have always appreciated the excellent service provided by the staff at various stores within the complex. However, the presence of such a subpar restaurant like La Tua Pasta casts a negative shadow on the entire Village, affecting the overall experience for visitors like myself. I have taken the liberty to reach out to the management of Bicester Village directly to express my concerns about the impact of such an establishment on the Village's reputation. I urge the management team to consider whether supporting a restaurant with such low standards aligns with the Village's commitment to providing exceptional customer experiences. This incident has the potential to significantly diminish the service quality and deter customers from choosing Bicester Village as their shopping and dining destination.
Sunshine25596084281 . 2023-08-15
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Wonderful atmosphere, delicious food. Alfie our sever was particularly great, very attentive, knew his stuff and super friendly
Juliette C . 2023-08-11
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Prepared to spend more money as ky wife bday… we have a dog and base on the info i got its dog friendly🐕🐕 but its not.The staff is not forthcoming, just there for the money in getting paid for their faecal assumption of what is hospitality business.They are not accommodating lack , customer service experience understanding.No outside the box thinking the manager was equally stupid not facing us and explains why we cant dine inside even i compromise we will sat outside.Idoits… over hype not that right place for family its pretentious.
63reyv . 2023-08-03
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Rarely do restaurants get all three key criteria spot on - service, food, and ambience. All three were excellent here. The pizza was amazing! Special requests for no oil and dressings met with a smile. Nicole was fantastic. So friendly, smiley and bubbly. She even allowed my daughter to mix and match her bombollini! What a lovely girl. Music created a lovely atmosphere. A jazz mix. Restaurant decor is beautiful. Callum was really lovely too. Very warm and friendly and nothing was too much trouble. Love it here. We will be back. Thank you.
Gill E . 2023-07-31
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What can I say, as a Local business owner myself and having held my wedding reception here , bringing clients for lunch and supper … I can honestly say I will never support this lovely pub again!… staff friendly , can’t blame them … very limited menu and half wasn’t available!… who runs out of Burgers!!!?? … mussels in what looked and tasted like dishwater !… No dessert options , no ice cream , no cheese platter … very disappointed!… but to add insult to injury … no longer accept cash!!!!?… I only had cash to pay with . … this place will NOT survive .
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We booked a children’s pizza party for our son’s 6th birthday and it was a great hit! Jack & the Team kept the children well engaged with a range of fun games, the staff attended to all our needs and made everyone feel very welcome and relaxed. Thank you all for making our sons day a special one. Keep up the good work!
494 Opinions
Management should really consider hiring a new hostess. I had a very bad experience here. Came with a friend and we sat in the larger sofa area because we were expecting one more person. When our other friend came, the hostess with long braids walked up to me & raised her voice in front of other guests at the bar saying “Do you know that it’s illegal for you to overstep my boundary and bring in any guests without my approval first?! Who do you think you are” I said “this is the other guest we’ve been expecting” and she said that the place was too crowded and it was already last call. I looked around and said “there are many open tables available, nobody else has even walked in since we got here, and our server told us already that last call wasn’t for another 40 more minutes” She continued to have an attitude with me saying that extra guests are not welcome unless she approves first, and that I am not welcome back to Thyme again, all while in front of other customers. That is no way to speak to a patron. Also, for the remainder of our time there, no other guests walked in taking up any of the seats or tables, and the bar sure enough kept taking drink orders for another 40 minutes. Management, please consider either training your hostess, or hiring someone who has experience in hospitality and how to speak to customers.