Krispy Kreme Doughnuts in Trafford

Just been to this Krispy Kreme this afternoon and one member of staff in particular was very kind and helpful! Would return!

Really need to sort the card only thing out it’s not lockdown anymore you are just inconveniencing people with no card on them that’s all, anywhere that is card only and cashless needs to be closed down or armed blagged at closing time in my honest opinion that’s all , not drinks are rubbish from here go over the road to Starbucks or Tim hortons , only thing worth having here is hot donuts

My son asked to go for doughnuts today, so we went to the trafford store. He is autistic and became a little overwhelmed when we first got there. We were served by the nicest lady called Josie, she gave us a discount, pleasantly surprised I asked why?. She replied ‘because I can see he is having a hard time’ she then offered to turn the music down to help put him at ease. This made our day, it means so much that she understood his needs and tried to help. My son was soon at ease enjoying his Krispy Kreme! I just wanted to give Josie the recognition she deserves well done and thank you Josie! 👏🏻

I called for coffee after work, thought I’ll get a tray donuts for a family members birthday, as it was weekend and late evening, guy serving donuts asked 3 times, what I want, and had an attitude, guy who brought coffee very polite, coffee was like bath water absolutely the worse coffee I’ve had in my life. Will not use again

The best experience i have ever had, Nathan was so kind and a great server. The doughnuts were incredible as always!

Nathan and Pape are great at their job.. super friendly and welcoming! Thank you for the free donuts too!

Franquicia de este tipo de donuts americanos, elaborados diariamente porque segun a que hora ibas ya no quedaban, super deliciosos, tiernos, una MARAVILLA

Very caring and compassionate staff, I had a really bad day and was a little emotional and a member of your staffs gesture made my day ! I'm a regular but this lady went beyond her role, thank you she is a credit to your company and you as a company are awesome to give staff the autonomy you give them x

Overall, really enjoy regularly visiting the Krispy Kreme diner. The decor is excellent, very clean (sometimes the cleaning solutions makes the leather feel a little sticky hence some reviewers feel that it isn't as clean). The donughts are top notch, with the options for hot original glazed. And staff are all extremely helpful and friendly!

I had original doughnut with hot coffee must say doughnut was fresh made front of you it was delicious. Only disappointed as my table was not very clean.

We came late at night to the drive thru and were served by Andrew. He was extremely polite and accommodating and the donuts exceeded our expectations. Definitely a spot to return to.

The doughnuts were lovely as usual! The staff on the other hand were rude and dismissive. Not the kind of service you would get elsewhere.

Such great service from Andrew who made my visit with my friends a fun evening and was on hand to help with all the questions we had and left us feeling fat and happy

It seems the guy who gives out free donuts gets to decide who’s getting good customer service and who isn’t. He literally served every single customer with free warm donuts aside from us. I wouldn’t mind, except for I really don’t understand what we had done to upset the man. It actually made me uncomfortable

The doughnuts were lovely albeit far too sweet. Tasted fresh and only one was out of stock. Patient service whilst deciding what we wanted. However. I've looked back to 2018 and rats are mentioned in reviews. Yes we saw rats whilst in the queue and I think a member of staff must be feeding them. Rats don't need poison as that's cruel and bad for the area but they don't need feeding as their population will explode. I also noticed the drive through counter is very crumbled up wood looking very tired and old. Not even bothered painting it. It's a busy place which clearly makes lots of money and is letting the Trafford centre tourists down with their lack of care and hygiene.

Ordered for delivery with uber eats. The driver marked as delivered with a deliveroo orders miles away. Didnt deliver and kept the doughnuts. £22 order gone too waste. Wont be ordering again

Shoutout to the lovely tattooed guy who gave amazing customer service!! He gave me and my mum free Christmas donuts for wearing Christmas jumpers today and was overall lovely and pleasant to talk to ☺️ Sorry I didn’t catch your name and we couldn’t fill out your survey, you were great and very kind to us!!

I have visited this chain a few times, and have recently discovered that it is full of actual rats that run around outside the building. Flies are landing on doughnuts in store, they are stale and sometimes wet or uncooked, when they are advertised as...

A fly glazed into the doughnut !!! 8pm tonight avoid !!! Disgusting !!!! Trying to contact them taking it further!!! Need a deep clean dirty sods !!!

Amazing customer service from Andrew and Ben on Tuesday this week. So lovely, friendly and helpful, thank you for making our trip more enjoyable!!

Tried to contact them to see if they are open and if the happy hour is still on from 7-8 or if its been cancelled due to covid. No-one answers the phone there, message them on twitter... no answer, message on facebook...no answer, phone customer...

Amazing customer service from Ben at Trafford centre drive-thru... Served with a smile and very helpful especially when he was so busy! Thanks again Ben!

Such a disappointment with the service. We love the donuts and travelled over 20 miles just to enjoy some fresh donuts, as well as, buying some to take with us...but the service was just not up to scratch. Both lady’s working behind the bar were...

Dropped in at 11.30am on the Saturday before Christmas with ten giddy 10/11 year olds for a birthday doughnut. The staff were super friendly and even gave the girls a little tour of the doughnut making process, they decorated their own doughnuts and a member...

Wow!! Qued up for 30 mins to get to the order point and be told that out of a choice of 15 variety’s of donuts only THREE were available!!! This is a bakery baking nothing but donuts so where the hell are the donuts? Through...

Delicious treat for our journey home back from The Trafford centre - cooked fresh (could see them being made)

I know it’s late at night but the place was disgusting! Boxes all over the floor, litter everywhere. We normally like the place but not impressed tonight at all!

Visited after visiting chill factor to get a warm drink ended up staying in and enjoying a donut each as well.very nice even bumped into Kirk from coronation street nice bloke.topped off an excellent day nice staff.

Good to see the original glaze donuts on the belt getting glazed. Good to sit in, can get hats and balloons for the kids

Great service, great doughnuts. We did want some doughnut bites which they had unfortunately ran out of. We could however see them being made but staff said they weren't allowed to use those for the shop. We'll be back so hopefully they'll have some for...

My friend and I drove through the drive-thru this afternoon, we received amazing service from Augustine she really made our day!!

Andrew nailed customer service. Never been served by a guy as lovely and professional as him. Put a smile on all our faces. Amazing guy.

One of my favourite places to take the kids. Staff are always lovely and the food is great. 4 star because the coffee could be improved and now they can only apparently sell hot doughnuts between 7-8pm due to a hot food tax (as informed...

Andrew was very professional while dealing with some pressure at half 1 in the morning while sorting out me and my friends some eid donuts the man deserves a promotion!

Doughnuts here are yummy and fresh, as always. However, what sets this store apart from others is the impeccable service of the staff. In particular Andrew has exemplary customer service skills, with a constant smile and a ´nothing is too much work´ attitude! It’s lovely...

they have a great choice of doughnuts to choose from especially when they have just been made and warm if you have been then its a must.

Large queue for donuts, but whilst queuing, we were able to watch them being made (hypnotising) They must have had around 15 varieties and donuts for sale. I had the chocolate custard one. And although soft and light, I would personally say there wasn't enough...

We came here Saturday evening after shopping at the Trafford center. Car park is very small, not enough parking and drive through tailing back. There was a long queue in the restaurant itself staff serving as quick as the could though. Greats selection of fresh...

We recently visited (My Hubby and 2 children). We get Krispy Kreme as a treat whenever we go to the cinema so we fancied a bigger treat one day and took the kids for a little trip out. Love seeing the donuts being made, lovely...

Vimto Doughnuts... Who knew they could be so Good. Thank you to whoever suggested doing them. Service was good, loved the hot hour and my children loved the friendly interaction from the staff.

After sitting in a drive thru queue for about 20-25 mins we got to the front to be told that they had very few donuts available due to a lack of deliveries that day. The order speaker was out of order. Why on earth a...

Visited for a quick couple of doughnuts but had to wait over an hour to get them. Ridiculous service when the inside is getting served by more staff than the drive thru. Spoke to the manager David who doesn't have a clue about the endless...

Visited the Trafford drive thru yesterday. A sign on the ordering system saying ‘technical fault please order at the window’. There were two cars in front of us with a queue building behind us. Sat there for 10 minutes with no movement. So we decided...

Just been to Krispy kreme at Traders Avenue . Very dissapointed with their lack of customer relation. I can understand they must have had an issue tonight with the doughnuts. I think they should have told the customers this but just let more and more...

We visited here after a trip to legoland. Somewhere I would not go all the time but was nice for a treat. Hot chocolates all round and we all had a doughnut. Staff were friendly at patient while we were deciding what to have. The...

Visited here on Christmas eve to get some last minute doughnuts and the customer service I received from Emily was exceptional and I just thought she deserves a special mention on here, she's a credit to your store. Very polite, friendly and helpful.

its not just sugar the donuts are tasty as well as filling. quick breakfast option with a nice cuppa on the go

Visited here with my girlfriend one evening. The doughnuts and hot chocolate were delicious. Mikey was particularly friendly and helpful, going the extra mile.

You always look forward to a few Krispy Kreme dounuts, you know binge out in a Saturday night cheat day! When I visited the Barton Dock Rd Saturday evening With the family we were very disappointed with the selection on offer. Your meant to save...

The doughnuts from Krispy Kreme have got to be one of the best tasting thing ever. When you arrive you are offered to try a doughnut fresh off the conveyor belt and OMG they are amazing. There should be more drive through Krispy Kreme's as...

Got served by Charlie, she was amazing! She gave us great friendly service! And ofcourse the doughnuts were amazing. My only complaint is they taste toooo good I ate the whole box :/ Charlie was definetly the highlight! The Girls From Scotland x

Came here with my grandchildren for a donut treat never been before and I don't think I would come again,I wasn't impressed with the inside at all seeing staff who are working with the doughnuts drinking coffee while working,not all staff wear hairnets which I...

My family and I walked into this establishment this morning after some crazy golf up the road. We walked straight back out. It was empty and approaching 1130am, the floor was dirty, seats in desperste need of updating as they are ripped. Other chairs were...

The drive through is infested with rats . Running around the car and into the back of the restaurant! I mentioned it to the member of staff serving . I said do you know you have got rats running all over ? To which he...

I took my father her as we were in the area for a taste of his favourite US brand. As soon as he stepped out the car, his first comment was about the filthy state of the car park with rubbish strewn all over, there...

I visited Krispy Kreme and got 2 Americanos. The coffee is very good and in my opinion better than its more well known coffee making neighbours! I also got 2 doughnuts for an extra £2 which I will give as a treat to someone else...

We come to Krispy Kreme for... a coffee. It is of a high quality and tasty. It is better than the coffee served nearby. We actually come for the coffee..and not the doughnuts which sounds strange but we are watching the calories! Although we have...

After being in absolute awe watching and smelling thousands of donuts being made in this store I was gutted I couldn’t buy a box of my favourites to take home - the cupboard was truely bare. They said it would be hours before some of...

I came here after a day of shopping in traffordcentre. There was a massive queue for the drive through so we decided to go inside. There was hardly any doughnuts left and 1 glazed. They said the next batch would be a few hours. We...

Ok the doughnuts taste delicious, but really , the price is ridiculous, 1 doughnut nearly £4 , Place was pretty busy long que , people sat at table playing cards . Just cannot warrant paying that money for a doughnut 🍩

Brought relatives from abroad here for the doughnut experience but left feeling disappointed! Staff all looked miserable, the female serving us was awkward, her name was Ana, she was very matter of fact, couldn’t be bothered explaining things and literally sour faced! We spent £18.45...

Met up with friends and children here . Nice you can see donuts been made . Had coffee which was good , a few mugs in fact . Also bought a box of donuts , love them so delicious . Needless to say none of...

Some of the staff are poor, management clearly bad, no point trying to go through the drive thru as you will wait for ages. Go inside to no doughnuts and at best a few to buy. Place is not clean, would not recommend going here...

I love coming here for my favourite doughnut. They always taste fresh and great. The service is quick and the staff are very friendly.

The only doughnuts I’ll eat , they literally melt in your mouth . Little expensive for a doughnut but worth every penny, cheaper than a slice of cake! Be sure to grab a free hat at the till <3

Car park.. horrible. Pot holes & puddles.. Inside the person who took my order took it three times because she forgot which coffee I wanted! When I got to the till I pointed out that my order was take away. although the till receipt said...

Love krispy kreme doughnuts and the staff have been lovely every time I have been but why do you never have any raspberry glazed doughnuts??!!!! My boyfriend loves a lot of the flavours but the raspberry glazed are the only ones I like and every...

Just visited 5 minutes ago, appalling service in the drive thru. Only 2 cars in front of us, yet it took 25 minutes for us to be served and get our doughnuts. The lady was rude and slow. Ordering our doughnuts she kept interrupting us...

The donuts really are the best ever! But I have to rate it as average, because the place is constantly understaffed, and they always run out of the most popular donuts (glazed). Its unacceptable, for a donut's factory! Management should put some more effort I'm...

I've been to the KK factory many times in the past but my last experience is one I don't wish to repeat. We bought a box of 12 assorted doughnuts, they all tasted much the same and stale, we all felt sick afterwards. We also...

been here on several occasions and usually enjoyed the experience .now feel this restaurant is going downhill . Although doughnuts are still as good it might have been better to just take them home . place is dirty , tables not clean, food , tissues...

Wanted my wife to taste the hot off the belt original dozen. We had been three times but never got it. They dont commit to the hotlight hours shown online. The hotlight isnt even turned on when its time. We had been lied to by...

We visited around 1am though the drive-thru service was excellent. The lovely man took a while to serve us however he was very apologetic. Excellent service!! X

We visited early afternoon on a weekday expecting plenty of choice. The choice was very disappointing and the service was terrible. One particular female member of staff was very rude. We shall not be returning to this store.

Have visited this outlet on many,many occasion's and have been impressed on every visit-choice,and quality of product .Have used this produc t for birthday's and other special occasion's and every time been impressed with this product,.

So, I turn up at 11.15pm just as the inside area has shut...off I go to the drive thru and lo, behold - no card payments being taken at all but thankfully I had some money so could buy some, otherwise it would’ve been a...

I remember when Krispy Kreme opened, in fact I worked for the company that did some of the signage. The staff were really friendly and the place was spotless, despite it being very busy. I was a regular visitor until I moved to the states,...

Could ask for a nicer person to serve me at the Trafford centre store. He was happy helpful and everyone he served got that extra customer service. Give him a pat on the back.xx

Went through the drive though and bought a box of 3.... very disappointed with the lack if filling in the doughnuts.... Will NOT return again!!!

Doughnuts and coffee good, as is the customer service. However the place is so dirty food all over the floor and tables it actually put us off staying in and we are not fussy 🖓

15/7/17. 6pm. Donuts as good as ever but service was appalling, Andrew nearly threw a plastic bag at us when asked for, not offered, rolled his eyes after he watched me look for change then hand over a £10 note, back tracked a bit when...

kids just love coming here, staff are really friendly and in all honesty its the nearest thing we are probably going to get to willy wonkas chocolate factory!!

I have visited twice over the last couple of weeks just for a place to meet colleagues. On both occasions the coffee and doughnuts were good, but the cleanliness of the place seemed a little lacking. The floor, tables and bathrooms were dirty and at...

The environment is all chocolate, coffee, shakes etc and makes you want to sit there and eat em all.

its a rare treat and we love it. the girls love to watch the doughnuts going through production and the bakery staff are really happy and friendly, its a nice treat for everyone

I am a regular visitor to this outlet. It provides a drive through and also cafe area. You can watch the doughnuts being made which is interest groups. They have so many flavours and prepare great milkshakes. Every so often they will send an email...

I quite like this place, it's almost like a futuristic coffee shop. There is free parking, when you walk in you are greeted by a glass fronted kitchen where doughnuts are making their way past to be cooked and filled. The range of doughnuts is...

Came here the other night an in all honesty I don't see what every one is mad about this place for we waited for 30 mins to be served and then when we finally got to be served we were told you was limited on...

Doughnuts are lovely. Free tasters were delicious! However, we come here quite often and there is always something out of stock. Either they dont have one of the regular doughnuts or have run out of shakes or chillers etc. Its is really nice to watch...

Went Sunday morning with my 2 teenagers for a treat, walked through the door to be met with a children's birthday party, kids running round and blowing whistles the noise was unbearable! I don't know why the parents or staff didn't step in, there were...

I used to visit quite often but hadn't been for a while. Decided to try again today and we were a bit disappointed. Donuts were nice however they had no cups for the hot drinks "they're waiting to be sanitised!" We had to settle for...

These are lovely doughnuts but I feel as if there is less filling in them than about 5 years ago. I love visiting here when I come to Manchester as we don;t have any locally.

A dull Friday, husband home, let the half term begin. I needed to pop to the Trafford Centre but we fancied a coffee. As I was picking something up from Debenhams we decided to head to Krispy Kreme first. The car park is small but...

Went here last night with my boyfriend. I asked for hot original glaze and they made sure I got hot ones. The donuts 🍩 were delicious and the staff were lovely too. I'd recommend the place. Xxx

Best place to visit to see the doughnuts being made. Lovely atmosphere, nice selection of drinks as well as doughnuts. Also offer 20% student discount.

They need to sort out the rat problem in the car park, 1st time I went into thought I was seeing things and the 2nd time I went a died rat in the car park and a rat running away with a doughnut. Hard to...

On a positive note, their milkshakes are amazing. However, you are lucky if you can get one. I visited Friday 3rd Feb which was not planned however we took a detour off the motorway to get some shakes. Having waited for ages in a queue...

We went through the drive thru which was so convenient! There was quite a queue hence the four star rating, but the doughnuts themselves were top notch!

krispy kreme is an awful company. for example, I asked for a original doughnut, the staff threw the doughnut on the floor and then gave it back to me!! then I asked for the boss and all he did was threw a coffee at me...

Drove to the factory for a nice chocolate sprinkle doughnut, at about 10 on a Sunday night, only to find out they only had a small selection of doughnuts left, I was wanting the chocolate sprinkle doughnut as everyone has a favourite but I was...