5.0
Based on 1 opinions finded in 1 websites
Knoops in Bath and North East Somerset
21 Old Bond Street
WHATSAPP Nº 67 in 898 in Bath and North East Somerset
Nº 19 of 180 Other cuisines in Bath and North East Somerset
Score
Opinions
Love this place ❤️ Went with partner and friends for a hot chocolate, so much choice. I had the 43% with notes of Hazelnut and butterscotch it was so velvety. Partner had 72% with notes of caramel with cashew, it was stunning. We could add spices, etc, but stuck to plain chocolate and milk . We definitely will be going back the person that served us Shaun I think his name was was great he was training a new person at the same time and it was great to see his knowledge being taught . 3
Gin&whisky . 2024-09-23
MORE AT TripAdvisor
First time we have been to Knoops. It will be the last time. Why? 1 - very expensive - £12.70 for 2 regular hot chocolates…! We did not know the cost until the order was taken and being paid. 2 - we were provided with a hot chocolate 39% if that make sense. When we sat down to drink - both drinks were luke warm at best. Then we had a chance to read the drinks menu… ….. 3 - turns out a 39% contains vanilla AND almonds. We were not asked when served the drinks if we had any nut allergies. Luckily we don’t have a nut allergy, but if we had (or anyone else did) - I assume it could potentially have been a serious situation. 4 - finally, my pet hate. When I went to pay for my drinks (with cash) - I was told card only. No sign anywhere saying this. When I asked why card only, I was advised it was for Covid reasons..!!! Bear in mind this is Sept 2024. (4 years after Covid).
Darren G . 2024-09-14
MORE AT TripAdvisor
Customer service was 10/10 insightful knowledge about the drinks, pastries and was very polite to my partner and I. It all tasted great too!
NE112233 . 2024-05-27
MORE AT TripAdvisor
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