Kitty Cafe in Birmingham

Food was pretty good. Customer service left a lot to be desired though. No one came to check on us or tell us how we went about paying. We weren’t asked if we wanted any more drinks etc Table is only yours for an hour but that was long enough. Children roamed around unsupervised and thought nothing of lying on your sofa or rolling around on your bags etc climbed on the chairs that we were sitting on. Sat on our laps. We had 2 children ourselves and would not have let them behave like that. We watched one lady and her daughter leave as they had 4 people in the space of 2 minutes go up to the daughter’s chair, ignore the daughter and climb over her to get to a cat that was sat in a basket. Perhaps the furniture needs rearranging or there needs to be some sort of supervision policy.

Delicious food and prompt service. Their margherita pizza is the tastiest pizza I have eaten anywhere. Their nachos with melted cheese and jalepenos, was also so delicious.

Had a great time at the kitty cafe in Birmingham. Definitely worth a visit if you're a cat fan. Such a quirky space

Excellent cafe, friendly staff, the adorable cats are extremely well looked after and happy. 5 star place must visit

We had lovely trip to the kitty cafe. The staff are fantastic and the cats are amazing. There were loads of kittens too 🥰

When a friend, who like me loves cat, recently visited Birmingham we decided to visit the Kitty Café as it advertised itself has having a number of cats 'roaming' around who could be loved and touched. Upon arrival at this venue it took us a while to be served, despite having booked a table in advance. Once pass Reception we then had to wait to be seated, which ended up being in the "corridor" part of the Café so a number of people walking pass which became quite annoying. Our order was then taken; food and drink; then nothing for over 40 (forty) minutes. After this time we asked where our order was to have the Waitress look at us like we were thick, please note this was the same Waitress who had taken our order and the Café wasn't busy so she should have remembered. During this time other patrons arrived, placed their order and were provided with their drinks - lucky them. Eventually the Waitress came back to say the order was on it's way. Another 10 (ten) minutes goes by and nothing. In the end my friend and I decided to leave as we had been there nearly an hour with no sight of the drinks or food we ordered and no update on what was happening. During this time we got talking to another couple of patrons who told us they had been waiting for over 45 (forty five) minutes for an order they had placed on-line. It wouldn't have been so bad if there were "loads" of cats to fuss and pet but there weren't, approximately 6 (six) it seemed there were more staff than cats. When we were leaving and told the Waitress who had served us to cancel our order she didn't seem to know (a) what to say or (b) what to do. We also feedback our annoyance to the Reception Area and the response was very lukewarm like they didn't know what they were doing. A total and utter shambles of a visit and to top it all we had to pay £7.00 on arrival for the "up keep and maintenance" of the cats, wouldn't have being a problem if we actually saw a number of cats and had the pleasure of enjoying them.