Kiss the Hippo Coffee in Richmond upon Thames

Kiss the Hippo will always be my go-to spot for the best flat white! Every visit brings a smile to my face. Thank you for consistently delivering such an exceptional experience!

Coffee was extremely expensive and a tiny cap. As for the taste of it, it was watery and fairly unpleasant. I have given it two stars just because the shop was incredibly clean and the staff are friendly and pleasant.

Really nice matcha! Friendly service and always super quick, highly recommend! Also a nice spot to work

One of the most sour coffees I’ve had in a while. Hot chocolate was bitter, iced latte was sour, flat white was sour. If you don’t like your coffee very third-wave sour, don’t come here

Visited with Family and had an excellent Americano which put chain shops to shame in terms of depth and strength of taste. Other members of the group had Cortado and Latte which were very good. Banana cake is recommended

"If you're in search of a great espresso experience, then Kiss the Hippo Coffee is the place to go. The coffee is amazing, with a rich, smooth flavor that is sure to satisfy. The baristas are also very knowledgeable and helpful, able to explain the different espresso options and assist you in choosing the one that's right for you. In addition to the delicious coffee, the atmosphere at Kiss the Hippo is also enjoyable, making it a great place to relax and enjoy a cup of coffee. Whether you're a coffee aficionado or just looking for a tasty espresso, you'll find something to love at Kiss the Hippo."

We went as this had been recommended as some of the best coffee in London and enjoyed trying a few off the menu in a quiet relaxed atmosphere on a Saturday morning. Photo attached of the coffee tasting experience we had (put together by one of our friends).

Really lovely coffee, difference blends to chose from. And nice little spot in Richmond to watch the world go by.

£4.80 for latte, really? Staff was a bit too clingy as well. I felt extremely awkward. Not going back again.

Despite its awful name (which had put me off for a long from entering) I ventured into the shop last Saturday and was surprised at one thing, there was a choice of coffee type, South American or Eithopian which was interesting. I tried both and both coffees were excellent. Coffee wasn't cheap but I don't mind paying for it when the quality is this good. There is limited seating inside, this may be due to covid, so it feels a little bit spartan at the moment. Staff were excellent and knowledgable.

Went in there today having heard the coffee was good. The barista spent a good 10 minutes fussing with the coffee grinder which obviously had a problem. However, no direct acknowledgement to me or eye contact to say it would take a while. Finally left, there are plenty of high quality coffees on offer in the neighbourhood.

We received some Kiss the Hippo coffee with our coffee subscription and we’re hooked from day one. Great to finally visit its Japanese minimalist home. Coffee as I remember it, good quality filter and great to see it being made behind the counter using a pour over. The chocolate ganache and orange polenta cakes are to die for and perfectly formed.

Incredible coffee. I go to Richmond most weeks and make a point of getting a flat white. It’s also super quick abs has a nice vibe. Dare I say the best in the town…

We came for a takeaway coffee and cake. The flat white coffees were excellent and we had two small tarts, one chocolate ganache and the other rhubarb. They were lovely if a little expensive.

Went in for some afternoon coffee, ordered two coffees. Came to £7... a fair bit when compared to pret a manger just across the road, but price doesn’t matter if it’s a decent coffee. Both coffees came in tiny cups, not even 4 fingers in height but wasn’t too bothered as i thought it would taste good, seemed like a chic coffee shop... coffee tasted like crap. Quite literally 5 sips and it was gone. Terrible value for money. Friendly staff though on the upside.

Not the cheapest in Richmond, small coffee size BUT... undeniable that it’s the best coffee around. 🙌🏻 Perfect temperature, well rounded taste and smooth. Service always brilliant, store always spotless 10/10.

This cozy little Coffee Shop serves great Espresso. The lighting in the shop was excellent for meeting and chilling, Their Espresso has a good caramelized aroma to it, This is one of the best places to stop by and snatch a cup of coffee in London.

We popped in for a mug of thick hot chocolate and a macaroon. I had the dark hot chocolate which was excellent as it wasn't sweet, just very chocolatey and comforting, perfect for the cold weather. The macaroon had ice cream in and was delicious but at £2 rather expensive. At £4 I thought the chocolate was reasonable value.

More on the expensive side but great tasting coffee. Love the atmosphere, chilling here & having the fresh mint tea!

I have visited Kiss The Hippo from day one of their opening. Initially the coffee was excellent, Flat Whites were well made and I stopped off twice a day. The early mornings the Flat Whites were no better than Starbucks and mostly worse so stopped visiting in the early morning. Have gone in during the day with the levels of pretension rising and quality dropping. They need to step up and care for customers more, watch the quality of the coffee and the roast

The coffee is so good here that I went back about 8 times in 2 days and have ordered from them online twice! Each coffee was as impeccable as the last and left you feeling like you’d completed Rainbow Road in Mario cart double dash in first place with a new PB. Food was also very, very tasty, and the staff were genuinely friendly, knowledgeable and talented. Oh and as they’re Vegan, and veggie friendly- pictures are of oat milk flat white/latte and oat breakfast bowl,

Worst coffees we have had in years! The regular and decaffeinated Americano’s were very bitter and tasteless. Liked the ambiance downstairs. So many staff too . The loos were disgusting though. Doubt I will be back as there is soooo much choice in Richmond.

Went to the Margaret Street branch but doesn’t have a profile on here but the flat white was the best I’ve had in London by far

Lekkere koffie, vriendelijke bediening, niet heel erg gezellig, modern interieur, lekker gebak. In de buurt van Oxford Circus

We visited for a quick coffee and a snack., The coffee, whilst very good, was tepid. The cake was very good and saved this from being a single star review. The staff however were unfriendly and extremely unhelpful. We felt as thought staff thought that they were doing us a favour by bothering to serve us. I didn't see a single member of staff smile or engage in any way. There was no ambience and felt like we were sitting in an IKEA showroom.In summary, great cake, cold but very good coffee, zero warmth factor and twice the price of a chain.

Very modern sleek decor, attention to details is so visible, they make their own roast and it is very good!

We popped in here a couple of times, once just for a tea and coffee which was very good indeed and once for breakfast. The coffee is gorgeous and the tea is proper leaf tea so very nice indeed. The scrambled eggs are amazing and such a great colour. Service very nice and friendly, they only take cards by the way, and the place was very clean and tidy. One criticism, all coffee houses now seem to be a haven for people either 'working from home' on their computers or people just hanging about chatting on their computers. Either way they do take up a lot of room and for very long periods of time, but I suppose if they have a coffee there is no time limit on how long they can stay and take up seats for others.

We called here for a snack yesterday. We chose 2 berry compote yogurt mixtures and 2 coffees. While my partner did the ordering I wandered upstairs to try and find seating. The number of customers on laptops with their belongings strewn over additional empty chairs was unreal, not one person offered up their spare seat and this really should be addressed by management. We eventually got a table on the ground floor but had to clear the table ourselves even though there were staff behind the counter doing nothing. Even bringing the dirty plates to the counter didn't seem to phase them one iota, I wouldn't rate the service at all.

A modern layout for what is basically a coffee house which does some food. It was ok but I thought it was expensive for what it offered. Nice staff

Friendly staff and great environment. I loved how they used Beech veneers to decorate the wall panels.

Expensive, overstaffed, pretentious..... and now don’t accept cash. It’s never busy but they have decided to reduce the options to the few customers they do have for their own convenience. No more.

Visited Hippo at 9:00am this morning. Ordered a few coffees and a croissant. Now the thing is... I hobbled in using a walking stick. I asked if they could possibly take the order to my table: no. I was told they’d take the food, but I would have to take the coffees. They spent much time and care making the coffees - then laid the four coffees out, plus a separate milk jug... and turned away. I was a bit surprised - as I only had one hand free (the other was needed for the walking stick). I went to my table, deposited the stick, and hobbled back, then asked if they had a tray. The behaviour implied this was a big ask... but I was offered a tiny tray that was then loaded but couldn’t take everything. So I hobbled/limped back to my table with a tray in one hand and a milk jug in the other. Managed not to spill much. Quite remarkable.....

Found Kiss the Hippo quite by accident and went in for coffee. Lovely cafe and efficient staff. The coffee was about the best we had ever tasted and well worth the higher price. Perhaps the cups could have been a bit bigger but for such quality, the coffee was amazing.

Visited Kiss the Hippo for breakfast.

I had a double espresso and croissant as I needed a supplement to my breakfat. Kiss the Hippo was very good.

nice clean open place, coffee tasty but the cup was ridiculously small, expensive, which is fine, but not for three mouthfulls of coffee, left unsatisfied.. i wanted a good cup of coffee and a change from other chains, sorry but ownt be back unless decent size cups!

The coffee was very good, it was clean with plenty of space that could accommodate groups. The toilets are unisex. I was impressed by the quality of the coffee and the service

We adjusted our return trip from West London to Teddington to try out this relatively new coffee shop having spotted some of the team involved in the latest edition of Caffeine. My was it busy (Saturday just before lunch) and perhaps a bit disorganised. Our flat whites took quite a while but they were very good and worth the wait.

This ultra modern looking coffee shop has a roastery at the rear and a delicious looking range of cakes. We had Japanese iced coffee which is basically coffee to order using a pour over filter into a pot full of ice which is then distilled into a glass full of ice - served without milk. The coffee was strong and citrus flavoured. Very refreshing.

Attracted by the imaginative name, we went in for coffees and cakes to see if they too were imaginative. Turned out to be a very average coffee shop with very average staff. Okay coffee and cakes but little to wow about.

My first time and probably last. It didn’t wow me. Service ok, more focused on coffee than on customers. Just one friendly person at the till. Very good flat white but my husbands cappuccino had just tiny more foam than mine. In most of the places in the world I had coffee, they would call it latte( I used to work as a barista for many years). Avocado on sourdough bread was good and my husbands almond croissant so so. There is many better places for a coffee. Big plus for free filtered water.

Visit this place for excellent coffee and cakes and pastry. Place was very clean and staff were good.

Best coffee taste by miles. You will get nothing close to it. In the beautiful town of Richmond most friendly staff and excellent service, must recommended.

I visited this place with my dog, went in to grab a coffee to go. Was misinformed that it was a dog-friendly place with the dog bowl in front of the store and have seen posts on Instagram of dogs inside the shop.

These people take their coffee seriously - delicious flat white and a good strong latte too

Cool cafe with freshly roasted delicious coffee, very warm and inviting place, great for a quick bite, they have a small menu though

This is a great cafe the coffee is really good and the cake was pretty good as well. Its quite expensive but is inline with what you expect for a trendy cafe in Richmond.

Love coming here to work for a few hours in the upstairs part of the cafe - lots of plugs! The tea is really good and it's a relaxed atmosphere. Great addition to Richmond.

Had a great time with a group of friends here. The food was really good and the coffee was excellent! Love the attention to detail with their interior and products! I learned a lot about different coffee techniques from one of the baristas. The staff were really friendly and helpful. Their roastery is very cool and you can watch the roasting process from the cafe area. It’s a refreshing change from other pretencious speciality coffee shops!

Banana cake was very dry and was not served as warm as I asked. Payed a expensive price for take away mocha in a flimsy paper cup which nearly broke.

Con un'amica sono stata in questo carinissimo bar a Richmond.

I saw this place opening a few months back and looked nice from outside.Weird name but also cute.Meh .Went few times and didn't buy anything as I didn't thought was that much of a choice.Few weeks ago went in and ended up with a lemon and poppy seed cake and a cinnamon bun with the best cheesecream icing.LISTEN,a cinnamon bun is a cinnamon bun,BUT THAT ICING WAS RIDICULOUS!my fiance loved it too and I hated it sharing it,next time I am getting one each!HMPH!

Located on Richmonds main shopping street - George Street is "Kiss the Hippo" coffee house. Relatively new to Richmond, it opened around 6 months ago. I had a great Flat White but was disappointed with the almond croissant.

Good coffee as they have single origin but the pricing is ridiculous +£0.30 on top of the price. Atmosphere in there is a bit too clinical, and comes across too corporate with staff working in uniforms.

The breakfasts start by being basic, but well-prepared and healthy, e.g. using sourdough bread. You then have the option of adding additional foods/sides. The place is always spotlessly clean and the service quick. In addition, you can buy freshly milled coffee here. It looks like the coffee beans are perhaps roasted on site - see pic.

This is a very fun and modern coffee shop, loved the name logo and clean cut design, kissing hippo is fun and coffee here is delicious, freshly roasted... They make gluten free cakes and very healthy salads, excellent flavors

Güzel bir mekan. Sabah kahvaltı yapabileceğiniz butik bir yer;) kahvesi ve kruvasanı lezzetli..Beğendim

Very friendly staff who are very helpful. A roastery on site. An independent business. Looking forward to seeing them at the Richmond May Fair.

As a food business owner I like to have my meetings in other cafes.

Kiss the Hippo is a gem of a cafe in the centre of Richmond, Beautiful, precise coffee made to order, the food is delicious especially the coconut gluten free cookie which i went back for twice in a month despite not living in Richmond! Jake who served me on Saturday was a joy! go check it out!

As you would expect in Richmond the coffee and croissant didn’t come cheap but sadly neither warranted the price. Not overly impressed with the service but maybe that was just a bad day

If you like your coffee expensive and your surroundings pretentious then you are at home here. But, before you complain about unfair reviews, this is not as criticism. Coffee shops are striving for USP and this does it well. It's comfortable, pleasant, has a small but nice selection of food. It has free water on tap. And wifi.

We chose this coffee shop because it looked lovely modern, clean and brught.

Light, bright and stylish. Food was fresh and excellent quality, pleasingly presented. Coffee was smooth. As you’d expect it’s not cheap but I think good value for the ambiance. Food and service. Would return

Went in for a coffee with friends. The service was excellent and the baristas generously took the time to explain me each single detail about the product- so professional!

Newly opened specialty coffee shop in Richmond high street. I love spending my free time there, you should try the Bolivian drip coffee with amazing brownie. Very friendly staff.

Had a really fantastic cup coffee. Delicious food, very happy and friendly staff. I will certainly visit this place again. P:S: the in house roastery looks really cool .

Very Happy to be able to eat Gluten Free. Plus the tea was excellent, real leaf tea not bags.

Richmond needed a new brunch spot and Kiss the Hippo is just the place that is neeeded! It's has a lovely atmosphere, really helpful and friendly staff (I think his name was James?) who was a delight! We had two cappacunios which were so smooth and delicious. The food was so tasty too. Will be going back lots!

This is undoubtedly a beautiful space on Richmond High Street however the coffees were only lukewarm and the food, when it finally arrived, shockingly small portions for such a high price point, the sourdough toast was cold and bullet hard, I have to say, the soup was lovely, but at £27 for 3 little coffees, two pieces of toast and soup! It was very quiet when we visited, just 3 other tables so I'm not sure why we had to wait so long for our order.

Came down to Richmond to visit a friend on a Saturday, and came across the shop on George Street. I was blown away by the quality of the space - very cool modern design and felt really clean and bright. We ordered flat whites and I had some vegan banana cake which was delicious. We sat in the window and caught up and have to say was impressed by the amazing flavour of the coffee and small touches that they have made. Love it when you find somewhere, where people love what they do and this is one of those moments!!

After sampling most of the coffees shops In Richmond, this latest addition to the high street has a lot of competition on its doorstep. On the basis of the over priced coffee, it is well made and very smooth but in the very small cups 2 sips and it's gone. The food we tried this day was the ham and cheese toastie on sourdough bread. It tasted of pure salt as the smoked ham was very salty and even the cheese tasted salty. How these ingredients were ever chosen I'll never know ? The vegan banana cake was the opposite. Very bland and dry and thus very disappointing.

Passing by, thought we would pop in for a cup of tea (notwithstanding it's blatantly in your face need to push its coffee credentials).

Great coffee with unique taste.clean and tidy shop with choice of cakes.Coffee roaster and coffee making classes.kiss hippo and feel the taste.

Having spent the last couple of years in search of the best cup, I should admit that I've never had a better Cappuccino in London- exactly the way it's supposed to be. The atmosphere is super sleek and cinnamon roll I had was super delicious. It is a big chance for Richmond to have a specialty coffee shop with an in-house roastery right in the middle of their High Street. Well done!

Passed Kiss the Hippo on George Street a couple of times and finally made it in. Coffee is so good, they showed me the roasting room and tried their drip coffee. Highly recommend!