Based on 907 opinions finded in 2 websites
Based on 907 opinions finded in 2 websites
Nº 110 in 230 in Forest Heath
Nº 18 of 41 British in Forest Heath
Opinions
A memorable stay in a hotel with a unique history, once owned by the King of England. It’s come a long way since James I walked its halls—he wouldn’t have had the pleasure of the comfortable beds and room temperature control. Nor would he have been able to savor the delicious hotel menu or enjoy the fancy cocktails. He would certainly be proud that it’s now in the hands of Manager Ruth and her team, who make your stay exceptional with their warm welcomes and constant attention to detail. Overall, it's a 10 out of 10 from me for this wonderful hotel in a beautiful and fascinating part of the country.
Alex Whiston . 2024-09-03
MORE AT Google
This is a prime location in Newmarket with all the shops within a close walking distance. (Starbucks yay!) The rooms have air-conditioning and are spider-free which make a HUGE difference if you're American! The food at their restaurant is also amazing. Ruth, at the front, went above and beyond for us to make sure we could have Netflix on our tv and be as comfortable as possible during our stay. She provides some of the best service we've ever had in England, and she truly cares about your comfort. She is the main reason we will stay here again on our next visit. Loved that you can also walk down and see the Newmarket horses run in the mornings. That is a nice treat!
Betsy Allen-Manning . 2024-09-02
MORE AT Google
Kings is an amazing cozy hotel/bar. The staff are amazing and make you feel at home. Ruth, Angie, Eranda, and Lawrence each made me feel like the only guest they had. All wonderful people. My room was cozy and comfortable, very clean. The building and grounds have an amazing history if your interested in that sort of thing. The horse racing industry thrives nearby and this can be seen all around. Situated in the middle of the High street, access to everything is simple, just a moments walk in any direction. I was staying for work, but the staff and atmosphere made me feel like I was on holiday everyday after work. It's a place you must experience for yourself.
Grady Woody . 2024-08-31
MORE AT Google
Right in the centre of Newmarket. Dog friendly rooms with self catering facilities. Car parking on a first availability basis.
Andy Rae . 2024-07-21
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Excellent place to stay .great location and the staff was fantastic and so helpful ,they help me so much ,booked again for july next year
Simon Locke . 2024-05-07
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Stayed & ate. Situated perfectly just off the high street.. Rooms are well equipped, tidy and comfortable. Hotel has lovely decor, pretty outside area with ample seating. nice friendly relaxing & trendy. We stayed over Easter weekend and got treated to 2 free discos.. great atomsphere.. Would definitely recommend! Food was very nice & well Presented. Cannot fault any of it.
Cheryl D . 2024-03-31
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Attended a celebration of life event, food was very nice. Staff friendly, unobtrusive and efficient. I was very concerned for the little white dog that seemed to be shut in a cupboard, it was constantly bashing against the door to get out. Clearly it did not want to go back in the cupboard after it had been out for a toilet break as it was digging its heels in and resisting.
Diane Howe . 2024-03-11
MORE AT Google
Held my daughter's and daughter in law joint baby shower 👶 Would like to thank all the staff who made it such a lovely day and great communication with the arrangements. the afternoon tea was beautiful 😍 and a lovely time had by all 💯 😍
teresa cronin . 2024-03-07
MORE AT Google
Great "Alice" evening in the bar!
Steve Dean . 2024-03-02
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I just have to thank a lovely young lady who greeted us at Kings today (sorry I can’t remember your name). You are a credit to Kings with your friendly can do attitude and great with the kids too. Thank you 😀
Theresa Fitsall . 2024-01-21
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We went there this evening for a Christmas party. The meal was great, and the service was excellent. The staff worked so hard and gave great service. They were very busy, but remained cheerful and attentive all evening. Could not fault it. Thanks for a great night.
Shirley H . 2023-12-22
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Fab place for cocktails plush sofas lovely decor , free shots great staff luxurious atmosphere nice decor friendly staff
HelenMarky . 2023-04-28
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Went to the Kings for a few drinks and it was fantastic! Really great cocktails and a fab atmosphere. Would highly recommend!
Amy R . 2023-02-11
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Lovely place to be happy and enjoy! Very nice Musikant a good team … coming back … again and again …
Elmar K . 2023-02-04
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Great cocktails, good value for money. Good vibes. Will be coming back again soon in the summer to experience the outside area which looks great.
Shona R . 2023-02-04
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Came for drinks with friends great atmosphere and cheap prices. Friendly staff. Amazing time and music
billyrN4938NG . 2023-01-28
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Night out to celebrate 50th birthday with friends. Great selection of cocktails and very attentive staff. Resident DJ playing some decent tracks. Will definitely return.
banina72 . 2023-01-28
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Good Saturday night in Kings. Friendly staff & great disco. Lots of cocktails on offer and great selection of beers,wines & spirits. Never eaten there but food always looks good
Lisa197116 . 2023-01-22
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Absolutely class, cannot wait to go back, my birthday was a blast especially my mate with the kings sceptre
jamesmJ9513HD . 2023-01-21
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Had a lovely evening with friends at the Kings Hotel, the drinks were great and the waiters were really helpful and friendly, with good service.
O5631TLstephaniem . 2023-01-20
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Really friendly staff and great service, including really yummy and well presented cocktails! Lots of comfy seating and a nice, relaxed atmosphere for some Friday evening drinks. Thanks and see you soon!
Hannah B . 2023-01-20
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Visited with friends on a Friday night, was fairly quiet but lovely atmosphere. Great staff, gave us free crisps, free shots. Background music was good. Will definitely be back
Becky H . 2023-01-15
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I cannot recommend Kings enough, everything we could think of was covered for a special family birthday meal! Food was delicious, drinks were amazing! Special shout to Ruth for sorting out all the particulars and being there on the night to make sure it all went perfectly. Mikey and Lawrence were so attentive. Second trip already booked for the family to come down and stay again. The only criticism for the whole night was the large portion sizes - none of us left not feeling full and content.
Adam O . 2023-01-13
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Very welcoming,lovely place, lovely staff especially Eranda. Haven’t been here before but defo will be coming back again.
831hanane . 2023-01-09
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Friendly staff,clean rooms and good atmosphere. Overall a great experience..... Had a DJ that night too so extra perk!
T139YVlisap . 2022-12-31
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Me and my friend had the best time! Staff were so lovely, and the bartender Mikey makes the best drinks, deffo coming back!
Wantanya . 2022-12-24
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Brilliant customer service, the food I had was excellent, the kings beef burger , would highly recommend to any
blowyg . 2022-12-13
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Dean was welcoming and accommodating. The staff make you feel very welcome and relaxed. The music is top notch.
582kyrah . 2022-12-10
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Kings is always such a good time, bar staff are so friendly and fast! Come often with friends and it never lets you down for good pre drinks.
racheleo903 . 2022-12-10
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Amazing cocktails tonight and shots Adam is amazing looks after us love the music and shots and chocolate
summerbreeze014 . 2022-12-10
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We booked kings on Friday 25th Nov. There were 11 ladies for our christmas book club dinner. We booked kings as you not only get a meal but have a DJ as well so we could have a dance. 5 star as the venue/room was...
susanhU660TW . 2022-12-01
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Went to kings Saturday night for there Halloween party great venue nice staff great cocktails made us feel welcome great DJ good music we will be back as they do free disco's every Friday and Saturday night Well done team kings in these hard times
Drewster114 . 2022-11-03
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Stayed for a couple of nights. Great location. Food really good and good value for money. Rooms beautifully clean. Staff friendly and attentive. Will definetely return.
Cupcakelady1971 . 2022-11-01
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Went to a celebration of life, at kings hotel and the effort they went to was amazing , the place was beautiful. One of nicest i have been to and the food was stunning , they had even done an ice sculpture of a swan...
jackiesC5421HP . 2022-10-31
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I have stayed here many times and am always thrilled with my stay. Such a wonderful atmosphere and fun vibe every time I visit. Staff are amazing and couldn’t do more to accommodate us. Cocktails are delicious, I just wish it was closer to my...
J939NItinaw . 2022-10-30
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Lovely room overlooking garden... So nice opening up the door and standing on the Juliet balcony, bar has great atmosphere. With amazing history.. Staff very friendly... Garden is a joy to relax in...
LauraHorgan1 . 2022-10-30
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Superb hotel, superb value and we loved the cocktails. Staff couldn’t do enough for us. Loved the posh toilets. Will be back.
alanadviser . 2022-10-29
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You didn’t respond to any of my phone calls or emails so left me no choice but to leave a disgruntled trip advisor review. Funny how you responded to that instantly and even used it as an advertising opportunity. My only complaint was the food...
Rob W . 2022-07-17
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We hired the Hensby lounge for our daughter’s 21st birthday family celebrations. The room was supposed to be for 20 people but there was only two small tables and 8 chairs, it would never have been big enough for 20. It was a nice day...
Shazzzzaa . 2022-07-13
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Having visited Kings over the years, I have always enjoyed the atmosphere, the decoration and the menu. Unfortunately, I don't know if this is right, but it feels like it's been taken over by new management and in my opinion it's gone down hill. The...
PenelopeIsabella . 2021-10-21
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Saturday nights are not what we are used to post covid but the staff in Kings really deserve a huge well done. They are all working in an unfamiliar environment and they are doing such a fantastic job. I've had great Saturday nights the past...
Laura J . 2021-07-04
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Have eaten here several times and really enjoyed it. However recently visited and ordered a pizza- nice and hot and very tasty. However £10 for a frozen pizza is quite expensive
Jill C . 2021-06-15
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A very well run hotel - Stayed on a Saturday night after the Races. Room was clean and compact. Overlooked the rear garden which was now resuming normality ( Covid) with guests outside enjoying themselves. Our most interesting observation was the slick team who manage this establishment. The evening music and bar area indoors were at times difficult to accommodate room for everyone who arrived. As we were staying guests we were very well looked after - i.e a table to sit and drink. Rules were adhered to and people still thoroughly enjoyed themselves. Would definitely stay again for a Race weekend.
491denisel . 2021-05-25
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Stayed for two nights, had a wonderful time everything was lovely. Ate at the restaurant one night; recommend the steak. Even had Aircon in the room. Felt very safe with their handling of COVID restrictions.
M8208LBh . 2020-09-19
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The staff were so rude, and unwelcoming the minute we stepped in the door. Not what you want from a place that your giving the business too
Floella M . 2020-09-15
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Staff spoke to us in a very passive aggressive and patronising way, no guidance to our table, didn’t feel warm or welcomed by the area.
Coolgirl134789876543 . 2020-09-15
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A very rude welcoming, was told to ‘move out the way’ and felt very looked down apon although they were unable to serve a brownie correctly. What was meant to be a warm pudding arrived stone cold with ice-cream that had melted to a foam...
Lovinglife48392013 . 2020-09-15
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Stayed recently .. in these difficult times ., I had a great experience ., rooms clean and fresh crisp linen .. love the showers and clever modern Japanese loo, friendly staff. Love the coffee and tea making facilities with fridge in room
Archie134 . 2020-09-14
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I had booked via booking.com for 4 people for 2 nights at the end of July - we were going to go horse racing. However the horse racing was cancelled and although I knew I had booked a no refund room the booking.com website suggested...
TonyDingwall . 2020-06-05
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Came for Sunday roast and wasn’t great. Yorkshire’s not cooked, veg hard, service lacking. Overall very disappointing
michaelwG3803GV . 2020-03-08
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I stayed here over the weekend for a wedding I was attending. I didn’t have many expectations in terms of the place itself but I was very pleasantly surprised but how kind, helpful and welcoming the staff were.I had a lovely stay, mostly thanks to Saffy who was very helpful and king throughout my stay.
Pjleng . 2020-02-28
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My Camembert starter was not hot but the waiter graciously apologised and sent it back. I would have been happy if mine was heated properly, but i got a new one. It was ok, but still not very hot. I ordered the sausage burger main...
SuffolkKAL . 2020-02-28
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I booked 5 weeks before our visit to celebrate my husbands birthday with family. When we arrived we were not in the main restaurant but in a room to the side with no atmosphere and as the night went on felt totally forgotten It took...
Jenny L . 2020-02-18
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We like Newmarket so, while shopping, we wanted to use our Groupon voucher for lunch. When the food came it was piping hot, but shame that the sea bass was really over-cooked. The sausage was tasty, but hard-skinned. The rest of the meals were good,...
HJPinBeds . 2020-02-17
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We had roast dinner, choice of pork, beef and turkey. Lovely food, plenty to choose from. Staff always friendly. Excellent service from young waiter- think his name was Maddox. Friendly and helpful. Good value and nice atmosphere.
Segless . 2020-02-09
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My husband and our dog stayed at the Kings hotel for an entire month while waiting to move into our new home. I can’t say enough good things about the hotel and the staff. They were so kind. Amazing customer service. Rooms are clean and comfortable. Cleaning staff is so great, food is always good, and every single person who works there is a star employee. The hotel is very centrally located in Newmarket, within walking distance to many shops and restaurants. The hotel had on site parking but if it’s full there is a great car park just a block away. Living in a hotel for a month is hard but King’s made it so much easier. The atmosphere at the bar and restaurant area is so nice; great place for lunch, dinner or afternoon tea. We are so glad we found this hotel!
Kelseywo . 2020-01-27
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They cook and serve a Delicious Sunday Roast dinner a choice of Roast meats variety of fresh vegetables Yorkshire pudding gravy sauces Selection of Home made deserts with ice cream custard Very good coffee
mary a . 2020-01-26
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Sunday Lunch at a very busy kings roast dinner carvery was not great food was cold beef tuff ran out of pork and turkey service very slow staff not interested in clearing tables waited 25 minutes for main course which was self sevice carvery then...
Kim B . 2020-01-26
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Went with my partner for his birthday he ordered a breakfast which he really enjoyed and I ordered the vegan afternoon tea. It came with a vegetable tart which was quite burnt on the top but it did taste nice although nether hot or cold...
M4076PHemmas . 2020-01-14
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Having had a disastrous lunch elsewhere in town on Boxing Day 2018, and based on previous visit to Kings we chose it this time round, and were not disappointed. A good mix on the menu to counterbalance the rigours of Christmas Day food. As always...
Dunelm59 . 2020-01-11
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Lovely decor and setting, had a wonderful salmon and prawn starter then........ the carvery! The meat- looked like a tesco meat counter joint that had been cut up on their slicer, all uniform slices, swimming in cheap watery gravy. Roast potatoes-just a stodge as they'd...
Dave P . 2020-01-07
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Here with family for New Years break , bar is very family friendly , great staff and had great deals on drinks every evening, will definitely be back, food very good too
J5945URanthonyw . 2020-01-06
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We often go to the Rutland Arms but this is closed for two years, we asked in Newmarket where we would get a good Sunday lunch and a lady told us to go to Kings.
578jennyp . 2020-01-05
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We went for Christmas Day lunch the table was laid out beautifully the food was very good,service was friendly and professional,we all had a great time.Thank you.
X5374DNjohnj . 2020-01-02
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Wasn’t impressed.... decor is lovely, has a homely feel. Carvery meat was swimming and the beef was really tough. All the spoons/tongs had been mixed so had various other bits of food on them. It didn’t taste awful but it was far from the best I’ve had.
Stacee93 . 2019-12-29
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Lovely food and good deals on cocktails and wine! We went on a Friday night and there was a lovely atmosphere!
emsie35 . 2019-12-14
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We have been to Kings restaurant several times as a couple, once on Christmas Day, and we have always been very happy with the food, service and atmosphere.
Dennis D . 2019-11-19
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Great sunday roast , lovely surroundings.Definitely recommend. Good choice of coctails and spirits. Really enoyed my time their.
9shaz . 2019-11-15
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Friendly staff with food served in an agreeably decorated dining room. The breakfast was tasty, and I’d be more than delighted to return.
GoliathReturns . 2019-11-06
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Visited today with friends. Our drinks order was taken promptly but then took half an hour to arrive. Our food order was taken during this time and then took an hour and a half to arrive. With young children as part of our party this was far from ideal.
Freddie241 . 2019-09-29
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Last minute booking so we could attend the Henry Cecil Open Weekend. Room fine, bed clean and comfortable but shower awful, changed from hot to freezing and back of its own accord. Didn’t have breakfast due to early start but brought own cereal and room had a useful fridge. Worst point was the noise from the nightclub next door thumping bass from 10 onwards. Only hotel I’ve ever stayed in where ear plugs included in the welcome pack.
dunpony26 . 2019-09-22
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The garden is secure & private, with good access - reasonable prices, good value & quality & quantity of food, just a bit limited choice.
stexxxx . 2019-09-17
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Went for lunch with my wife and 21 year old granddaughter. We were very pleased with the menu, the food and the staff who checked that all was well with the food. Service was quick, efficient and cheerful. The dining room is decorated to a high standard and the seating was comfortable. A good choice.
catterline . 2019-08-19
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My friend and I shared a wrap. Very tasty. No issue and provided with 2 plates. Excellent waiting staff. Would have loved to sit outside but was raining.
GaryandCarol52 . 2019-08-09
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Last minute decision to eat out for Sunday lunch, and an excellent choice. Pleasant welcome and a table of choice outside..... even though outdoors eating is always marred somewhat by being the smoking area as well. However, nothing was spoiled by this! Great food and plenty of it, piping hot where it needed to be. Really good value for money compared to another Newmarket location which virtually doubles the cost of a carvery if you eat it on Sunday. Fresh veg here perfectly cooked to my liking which can often be a rarity. We so enjoyeed a starter and main that pudding couldn’t be accompanied dated........no starter next time!! I look forward to a return visit soon.
Dunelm59 . 2019-08-07
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Front line service checking in was pretty painless. Upgraded for free.
spinerkop . 2019-07-28
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What an absolute amazing booking in service. Great personalised system. Shown to our room not just told number. Room small but everything you could want in it. Requested a ground floor and they provided one. Shower cubicle so no climbing in and out of a bath beautifully clean room. So very pleased. I would recommend this hotel.
patrician958 . 2019-07-04
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Visited today for Sunday lunch. Our booking seemed to have been missed off the list. We were given a table in the bar. Several young girls were chatting and eventually our drink order was taken, 15 minutes later the drinks arrived but they were incorrect. When our lunch came out it was another 5 minute wait of the vegetables. The vegetables looked as if they had been microwaved or kept warm for too long. The carrots were inedible.
hothothotvic . 2019-06-23
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Very friendly helpful staff here
EssexMarian . 2019-06-14
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This hotel is great find. The hotel is clean, well decorated, comfortable beds, excellent food, wonderful friendly staff and great location. I asked for a room on the bottom floor as I had broke my leg. The hotel gave us a lovely room but alas the view from the window was pretty bad. I think there is a dispute over the land and the hotel can’t do anything with it at present but I think a frosted glass window or a painted mural on the glass would have been preferential to what was out there. Pity because everything else was 5 star.
ScottieMidlandsUK . 2019-06-10
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Had a wonderful meal, first time back after the new decor .. great atmosphere.. friendly staff .. I had the Sunday roast
Archie134 . 2019-05-10
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What has happened to this place.....was full of 20-30 year olds, nicely dressed but mostly drunk. Used to like it but won’t be going back.
peteratkinson1 . 2019-05-06
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We went today for the first time, and the first thing you will notice is the elegant furniture and cosy feel to the restaurant. We opted for a traditional Sunday roast, and the food was cooked to perfection, and generously portioned. Extra vegetables were brought to the table. The service was exceptionally good, and the ladies that served us were so lovely and welcoming and attentive...a real credit to the establishment. We had such a lovely meal that we will certainly be going back again.
Paul S . 2019-04-28
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We visited King’s today for lunch, a great venue with friendly staff, excellent food from an extensive menu.
iarch . 2019-04-28
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We visited the Kings for lunch, the meals were excellent, as were the staff and service. The bar/restaurant was spacious, spotless, with a warm ambiance.
AndyMcCutcheon . 2019-04-26
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Bought a groupon offer Sunday dual roast for two for £14.95, usually £14.95 for one ! I would pay full price for the meal
Wander718925 . 2019-04-16
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WE stayed there with my wife for a week. The personnel was overly friendly and helpful. The food was delicious. The rooms were very practical with comfortable beds.
GeorgeP1826 . 2019-04-16
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Since last visiting Kings the changes are immense in that the previously most attractive area at the rear where the conservatory area was is now turned into bedrooms and the front ballroom area now the main dinning area and is hideous.
ChristopherLouis . 2019-04-15
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Went for a drink and stopped for dinner place was very clean and staff helpful ordered food when it came didn’t disappoint at all was great presented well and tasted good and when bill came wasn’t that expensive
. 2019-04-13
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Called here today for lunch whilst our dog was in the Vets, I had the burger and It was the best burger I have ever had, and I have had a few!
. 2019-04-01
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First time here, great options of drinks & the barman even looked up a cocktail that my friend wanted that wasn’t on the menu and happily made them all evening, it was a fab night with good music
. 2019-03-26
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Sunday dinner on St Pat's Day.. obviously had been a long day for staff but they still provided excellent service.. the waiter we had was great who also provided us with some good tips on things to see in the area..Food was good Mushroom Stroganoff and the Beef.. crazy cheap drink deals and setting fine.
. 2019-03-19
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Went to Kings for a Sunday Lunch with Groupon.
. 2019-03-19
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Great 3 course Sunday lunch starters portions were large and tasty main course a choice of 3 meats beef was ok
. 2019-03-19
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As we live in Newmarket, Kings has always been our place to get amazing drinks in a great atmosphere. Their happy hour is second to none, and if you combine that with the amazing bartender Molly who always remembers her regulars, it is simply an exquisite place to relax and hangout with friends. This is even more true during the warmer months when Kings opens their spacious, comfortable, and inviting garden.
. 2019-03-16
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Enjoyed a lovely meal & a few tasty cocktails, our waiter was Sam he was very polite & friendly, apparently it was his first night there too - very impressed he did a great job. We’ll definitely be back again!
. 2019-03-10
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Mark has been the best manager we could ever ask for! He has given us the best experience you could ask for😁
. 2019-03-09
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Service,food and cocktails were great and the drinks went down a treat!
. 2019-03-03
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Brilliant place and Mark was one of the best staff, very friendly and a very good laugh. Would defiantly recommend
. 2019-03-02
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Come here with my friends for a few cocktails! We went to the bar and if I was to just provide this review on the bar staff then I would give a 0 star however the manager Mark rectified our issues that we had, he made us feel welcome and provided us with a service that we would expect from such an establishment! 5* for Mark! An absolute asset to this business, because of him I will return!
. 2019-03-01
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