King's Head in North Norfolk

Went on a Sunday afternoon with a friend for a meal. Nice atmosphere and a fairly quick food service, although our mains were annoyingly brought out about 10 minutes apart. But the food was lovely and generous portions. Would return!

Nipped in here for lunch on Saturday 2/11 . The bar was super busy and there was a 45 minute wait for food. I was a bit dubious to order as a table close by was complaining about his food. Never the less we ordered pie and lasagna. Both were delicious and served within 20 minutes. We enjoyed our visit and would visit again

Visited today (28/10/24) ordered food at £33 after at least a 50 minute wait were told still 15 min delay. As had a hospital appt shortly, asked for refund for food. On checking card refund later found only 17.50 refunded. Will not be returning!!!

Absolutely awful food. Overcooked, makes MacDonalds look top quality. I struggled to find any fish under the overcooked batter, what I did find was dire. It would appear there is no chef in residence, no skills needed for that over priced greasy crunch.

Have just left the Kings Head after waiting 1hr 15mins for food. Soup with bread that was rock hard. fish and chips that was burnt and looked appalling. Full refund given and left food on the table. Staff behind bar and waiting tables ( friendly and helpful) very apologetic and embarrassed. Do not eat at this pub.

CHOSE THE KINGS HEAD FOR SUNDAY LUNCH BASED ON SOME OF THE POSITIVE REVIEWS AND PICTURES PROVIDED. CAN ONLY SAY THAT WE MUST HAVE CAUGHT THEM ON A BAD DAY. TABLE FOR 6 WAS BOOKED FOR 2PM. ARRIVED AT 1.45 AND TOLD OUR TABLE WAS READY. THIS WAS ACTUALLY TWO SMALL TABLES PUSHED TOGETHER WITH 6 CHAIRS CRAMMED ROUND. ORDERED FOOD AT ABOUT 1.55 AND TOLD 40 MIN WAIT AS BUSY. NO PROBLEM AT ALL. FOOD ARRIVED AT 3.10 PM! OF THE 6 OF US 5 HAD ORDERED ROAST DINNERS: 1. PICTURES OF THE MEDIUM RARE SLICES OF BEEF WERE A LONG WAY FROM THE SLAB OF OVERCOOKED, TOUGH AND DRY MEAT THAT WAS GIVEN TO US. 2. THE ROAST PORK WAS IN FACT A PORK CHOP. THIS WAS ALSO DRY AMD OVERCOOKED (THERE'S A TREND DEVELOPING). 3. THE CHICKEN WAS A BAKED CHICKEN BREAST. THE SHOULD HAVE COME WITH STUFFING AND PIG-IN-BLANKET. BOTH WERE MISSING SO I WENT TO THE BAR TO ENQUIRE AS TO THEIR WHEREABOUTS. STAFF WERE APOLOGETIC AND WOULD CHECK WITH KITCHEN. ABOUT 5 MINS LATER THE WAITRESS INFORMED US THAT THEY HAD RUN OUT OF STUFFING BUT THAT THE PIG IN BLANKET WOULD BE OUT SOON. AFTER FINISHING OUR MEALS (AS FAR AS POSSIBLE) THE MISSING ITEMS STILL HADNT ARRIVED. WAITED ANOTHER 10 MINUTES AND DESPITE TRYING TO GET STAFF ATTENTION THEY NEVER DID SHOW UP. GAVE UP AND LEFT. OVERALL FOOD WAS POOR AND IT WAS A DISAPPOINTING EXPERIENCE. THEY STAFF WE SAW WERE VERY HELPFUL BUT PERHAPS THEY WERE SHORT STAFFED AS THEY WERE RUSHED OFF THEIR FEET AND PRETTY MUCH EVERYONE THERE WAS HAVING TO CHASE THEIR ORDERS. IF YOU HAVE STAFF ISSUES THEN MAKE PEOPLE AWARE AND/OR CANCEL OR POSTPONE THE BOOKING. I'D RATHER THAT THEN BE FED A LINE OF B.S. ABOUT FOOD TIMINGS THAT MEANS I WON'T VISIT AGAIN AND I ALSO FEEL COMPELLED TO LEAVE NEGATIVE FEEDBACK. IF YOU HAVE RUN OUT OF ITEMS OR INGREDIENTS THEN GET THAT COMMUNICATED...DON'T TAKE MY MONEY AND THEN FAIL TO DELIVER. AND MAKE SURE THE FOOD REFLECTS DESCRIPTIONS AND PICTURES.

It was just what we hoped for. Efficient service, hot tasty food at a reasonable price. Same with the drinks at the bar. Clean and modestly furnished. Staff helpful. Good choice of both drinks and food. We called in for a second night just for drinks. Not too busy. No noisy music - perfect!

What a rude, unprofessional, patronising untalented chef at this pub. We ordered food for 6, the starters and main we requested to come together. 3 starters arrived (the chicken starter was inedible) with no mains. When asked , the ladies in the bar checked and said the kitchen hadn’t been requested to have them sent together so would start them now. 20 mins later was told it would be another 10 mins. A further 30 mins later I had to chase again. So after over a hour the food arrived. When the missing 3 meals and side arrived the sauté potatoes were in fact deep fried bought roast potatoes, the naan bread was so crisp it snapped like the poppadum. The chips had the spices just chucked on the top. No mixing in, so we’re inedible. We asked to speak to the Head Chef as he denied any compensation for the service , wait and standard of food. Stating he would not refund anything as we had eaten it all. We actually didn’t and if he would have looked at the plates returned, as I asked him too, he would have seen that. No apology, very rude Head Chef. Would. It recommend visiting this pub. The ladies behind the bar were very nice and apologetic. Shame he let them down!

On holiday in Cromer and was looking for a pub for some food. Wasn’t sure what to expect at first because I had seen mixed reviews. This place is excellent, food is amazing and the staff are very friendly.

Nice pub along the main strip in Cromer town not far from the beach. The decor is nice inside as is the garden area. We just had a quick drink. The toilets do need some attention though.

We visited this place a couple of times whilst visiting Cromer - the wine was lovely and the bar staff very friendly - we will definitely return when next in the area.

Ordered a burger and a steak pie at the bar (the QR code link on the table doesn’t work) and in fairness were told it would be 30 to 45 mins which wasn’t a problem as we could have more drinks and chill. The food arrived after 45 mins but the plates were sparse, small pie, small burger which didn’t give a good feeling. The pie turned out to be something you would get from Greggs, mushy with no nice pieces of steak, but worse still the filling was stone cold! How can anyone with a food hygeine certificate not know to test for temperature through the pie. The burger was little better with half the plate bare. On taking back the manager merely said he doesn’t buy the pies but offered no apologies for the dire quality. Just offering money back, so now we have to find somewhere else to eat (frankly a bag of crisps would be better than what was served. Places like this really should be stopped from serving such sub standard rubbish. Looking at the reviews our experience seems to be a regular occurrence.

Very poor experience, took nearly an hour from ordering food to actually getting it, then sent 3 meals as they were incorrect & the hunters chicken was really dry, got job for the BBQ sauce... Memeber of staff came straight from the toilet without washing his hands also.

Popped in for an early diner and wanted a dog friendly pub. The staff were polite and efficient and made a fuss of our dog The food was great, I had the gammon which was particularly good Great value and well worth a visit

Popped in for a quick lunch. Food was FANTASTIC and great value. Staff were friendly and helpful. Pub was also dog friendly which was lovely. We had the loaded fries, but there were plenty of other options. Just good pub grub. We’ll definitely be back on our next holiday.

Lovely local pub with warm and welcoming atmosphere. Outdoor seating as well as range of comfortable seating inside. Dog friendly. Great staff very helpful.

After a day at the beach, we were looked after beautifully. Staff were so attentive and nothing was any trouble, despite our bespoke requests for food/drink due to having young children with us. They are advocates for the Ask For Clive scheme & explained it to me when I enquired about it. Would fully recommend.

I really liked this pub. There was a good choice of food and you could get a table without booking. The staff were pleasant and the food was very good. The portions were not too large nor too expensive. We visited twice during our short stay in Cromer.

We went in at around 1.30pm on a Sunday, the place was packed with a long queue giving orders for food and drink and I heard no tables would be available for an hour. Stayed in the queue and asked for a table for 4pm which was fine, but told roast dinners may not be available, but at least we knew. Returned at 4pm and table was ready and no queue, also roasts were still available. I had the roast pork, my husband the beef. We both enjoyed our meals and there was a good selection of vegetables too. Felt it was a bit of DIY with regard to ordering at bar, getting own cutlery, condiments etc. but the prices were reasonable, and the red wine was not too expensive. We would have gone back again, but after looking at the normal menu which was somewhat limited, decided against it. Pleasant staff who were cheerful and friendly.

We called it hoping to eat but hadn't booked. We were soon found a table. We ordered from the 2 courses for £14.99 the food was lovely and good size portions. The staff were helpful and very friendly.

Wet and windy in Cromer means you just have to hit a pub and, the Kings Head was the one for use. Fortunately not many others followed us into the pub so we were able to get a table quickly. Ordering food and drinks at the bar was easy with the food arriving not long after. The service was really good with the staff being really professional and polite. The food was well cooked and presented. I ordered the Louisiana Burger and my wife ordered the Bangers and Mash. No complaints on either meal, just good quality pub food. Will use this establishments again for sure.

Poor dinner, ordered loaded fries which was on the back of the menu underneath the burger section and the portions were smaller than a starter. Really poor food and portion size.

If you want food don’t bother! We were in Cromer from 4th-7th of April and tried on 2 occasions to eat here as a family of 5. The first evening at around 6 we were told no tables were available, so went elsewhere. On the second occasion at around 19:20 on the 6th April, we came in and were able to find a table. Menus were available on tables and at the bar. We spent about 10 minutes - with the kids deciding what we wanted, cleaning our tables which were sticky and gathering cutlery etc for the table. On going to the bar to order with menus in hand - a man came and spoke to the staff and said due to number of orders in the kitchen they were accepting no walk ins. He could see us waiting but did not acknowledge us or speak to us. As we were already seated, we thought nothing of it. All staff that had been serving behind the bar then promptly left! Someone then came back to the till and we said we wanted to order food - he said ‘do you have a booking’ - we confirmed not but said we were sitting at such and such table. We were told they were not accepting orders. When I said we were already seated, the barman shrugged his shoulders. He was rude and dismissive. The pub was not that busy but they could not cater for the customers there. Why advertise food if it’s not available to order? Only gave 1 star as I couldn’t give 0.

We have tried to eat here on two separate occasions. First we tried for lunch (around 13:30) on 01/04. Lots of signs advertising their fantastic food and plenty of diners with food at their table. Sadly it was not to be. No explanation as to why, but their kitchen was suddenly closed. Not to worry, these things happen. We’ll try again. So, at 19:30 on 03/04 we try again. A nice big sign outside stating that they serve food all day until 20:00. We approach the bar and are informed that they are not doing food. As we walked out we couldn’t help but notice the other people with menu’s approaching the bar to place orders. Perhaps they only serve food to the locals… Either way if you want food don’t bother trying The Kings Head, instead give No1 Fish and Chips a go. Unlike the Kings Head they seem to remember that they have a kitchen and the view is absolute cracking!

The pub seems popular with locals which gives it a welcoming atmosphere and the food selection was typical pub food which all my group enjoyed.

We came here for a meal before going to a show on Cromer Pier. We initially ordered and paid to then be told that 3 of the meals we had ordered they had run out of so we had to reorder. 3 of us had chicken roast dinners, what was served up was absolutely woeful. A tough chicken breast, overdone roast potatoes, a Yorkshire pudding so hard it could break your teeth and some peas and brown looking cabbage. On the menu states the roast should come with stuffing and a pig in blanket. When we asked what I believe was the manager (little dark haired chap in a waistcoat) he stated that they had run out and the chef gave us extra potatoes. When I pointed out they were awful he just stared at me and walked away, never to be seen again. Shocking management. In the end a nice girl called Daisy came to check on us and once we complained about the roasts she gave us a refund for these. She was the only shining light in an otherwise awful experience. I would definitely advise to eat anywhere other than here when in Cromer.

Booked in for dinner. When we arrived it was very busy (Saturday night so no surprise) told the staff we had a table booked but they couldn’t seem to find us but finally got seated. Their website mentioned cocktails but they couldn’t do them (I don’t know why) so I had a wine instead. The table of 4 next to us had a chair missing, so when the party arrived the manager tried to take one of our chairs for the party of 4 but he would get us a different chair?! Why he couldn’t just give them a chair without bothering us I don’t know. Food took 50 minutes to arrive and it was nothing special. My son’s food came out last and I’d ordered him a kids pizza… a member of staff said, “it’s a pizza baguette, it mentions that on the menu…” It didn’t say that on the kids or main menu. No surprises as my son didn’t eat it. I gave him some of my chips. Asked for a refund for the kids pizza (£6.50). Yes it was very busy but it’s not an excuse for the experience we had.

This has to go down as one of my worst meal experiences ever , and there have been a few . We waited 30 mins for food. My hunters chicken burger was luke warm, overcooked and hard, the bap was dry, chips luke warm and small portion . Battered fish was all batter and little fish , small leaf of lettuce , probably 2 or 3 days past its best. I very rarely complain but just got a shrug , no real apology , definitely no offer of a refund, did offer to cook it again decided not to risk it . From the look of the staff I was not the first to complain , avoid this one .

Took ages to get served in an empty bar. Locals kept coming in and were served before us. One of them did say sorry though, after he’d been served! Had a far better experience in the Wellington around the corner.

Not many choices on our recent visit to Cromer. Opted for the King’s Head as it seemed popular. Greeted by “Hi Guys, how are we?” We don’t like this greeting as my wife and I are in our 70s. Staff greeting dogs like long lost friends with hugs and kisses! Food menu is overpriced but was acceptable.

Very pleased with the food and friendly service we received tonight. We had the 2 course set menu which is great value. Pub food at its best

Visited the King’s Head in Cromer for Sunday lunch with the family. A brilliant experience from start to finish. We had roast beef and roast duo for the adults and children’s meals for our boys. They liked it so much they also had an ‘ice cream fun’ dessert which they totally demolished! Had seen some negative reviews about the pub so we’re a bit concerned. Mentioned these to the owner as we were delightedly surprised by our experience. He explained that there was animosity from the previous owners who kept posting negative reviews. He encouraged us to post honestly …. So we have

We had burgers and were very disappointed with them. The bun was burnt and the burger was not all that tasty. Really disappointed with the quality of the food. Don’t know if they have had a new person in the kitchen but if they keep delivering food like we had they will soon lose business. Don’t now if related but I spent quite a few trips to the toilet during the night and in the morning being ill.

Nice relaxed atmosphere. We had some dinner and drinks. The food was lovely, fresh and inexpensive. The onion rings were fresh which is always a winner and the rump steak barely needed a knife.

Definitely has changed hands as the Sunday lunch was poor. I had roast chicken, sadly sent it back twice as it didn't look cooked. Manager said that it is probed to 64c when it should be at least 75c, so, with that info I opted for the vegetarian option. This came with gravy over the lot, frozen roast potatoes, Carrots tasting odd, unseasoned cabbage, not homemade yorkshires, bullet peas. Couldn't eat it🤢.Very expensive for a farm foods freezer style dinner. Son had pie that looked a soggy mess and husband had a poor quality burger. Staff apologetic and agreeing with the poor meal standard. Shame as we use to rate it highly. Will not be returning...

We have been here several times for drinks and had food in the past which was nice, unfortunately we visited for a roast dinner yesterday and were very disappointed .."home cooked dinners" i beg to differ: frozen potatoes that may as well been boiled potatoes, one slice of hard raw parsnip and a frozen Yorkshire * we paid £29.90 for 2 roasts although the menu stated £13.95 each?!... My son had a burger, but the beefburger itself was more like a spam burger. When a staff member came to take the plates she didn't even ask how the food was. Shame but will not be eating there again.

Had such a delicious roast here, the beef was cooked to perfection, as were the veg and potatoes. The staff were super attentive and made us feel very welcome. Will deffo be returning!

Came for a roast with my sister, food was delicious and the staff were lovely. Nice little pub in central Cromer……………..❤️

Excellent service when we came in. Liv and Matilda were very professional and welcoming and very friendly. The meal was delicious and very tasty and the presentation was spot on Thankyou to the server who brought our meal out was outstanding. The whole experience was outstanding. Definitely be back highly recommend

Now under new management. Good job. Place clean. Well done,especially your cleaning team. Keep it up.

We visited the Kings Head for our Sunday dinner and we loved it! Very warm and friendly atmosphere. Very fast service, the food was amazing and very generous portions. The manager Adam and Katie were very friendly and very attentive very professional. Thank you for a wonderful evening.

What a wonderful time we had! We booked for Sunday roast which was absolutely delicious! We were looked after by the manager Adam and Katie they were just fabulous a real credit to the Kings Head. Very friendly and warming atmosphere. Thank you for a wonderful evening.

I booked this restaurant after visiting many times before in spring/summer this year and last year. We were attending a show on the pier for my friends birthday, so booked here for dinner. WHAT A MISTAKE!! Arrived for our 530pm booking at 525pm, and the table wasn't ready, it was dirty and needed cleaning. Quickly resolved and we sat down to look at the menu Order 3 x Mozzarella sticks and 1 x Stilton Garlic Mushrooms for starters, waited quite a while for them, and when they arrived the mozzarella sticks were all cold, and my mushrooms were all dried up, no sauce and the sourdough was so dry and crusty i couldn't even get my fork into it! I called the manager (Adam) over, he apologised and said he would get the chef to redo them. They came out, the mushrooms were better and the mozzarella sticks were warm, looked like they had been refried. The main courses came out, the hunters chicken was supposed to be with sweet pot fries, my husbands burger was ok, but chips had definitely been recooked. Sausage and mash was hot and ok, so was the mixed grill - although fried egg was broken and over cooked. No-one bought any sauces over, and we collected our own cutlery from the station by the door. The hunters chicken got taken back into the kitchen, and appeared about 6 minutes later with extra melted cheese on the top, and the sweet pot fries as we ordered. My friend wanted mustard for his steak on his mixed grill, so used the one that was on display. 3/4 of the way through his meal, I noticed that the Heinz HOT mustard was 12 MONTHS OUT OF DATE! My friends Hunters Chicken was inedible, and tasted weird, like a strong plastic taste, and it didn't smell right We were disgusted about this and asked to see the manager again! He came over, didnt really get what we were trying to say about a product being out in the customer area that was a year out of date, I asked for head office address, which whe went off upstairs to obtain. He came back after about 10 minutes with an email address, that looked like the email address of the pub! We then checked another 2 bottles of Heinz hot mustard that were on customer display - these were only 2 MONTHS OUT OF DATE! When he returned he said that they had been taken over on Tuesday last week, I explained that that shouldn't be an excuse for poor standards of food hygiene and I was appalled that there wasn't a procedure in place to ensure that out of date products werent being checked regularly by the staff. I dred to think what the standards in the kitchen must be like, and who is checking the dates on the food that is being served to the public! We paid for our drinks and left hungry, grabs some chips on the way to the theatre - not quite the birthday meal out for my friend that I expected! Toilets are als quite filthy, lack of soap and door locks

We was really disappointed on this visit for lunch. I’ve been here four times before and the food was amazing. This was a long way from that I think they have a new chef as the presentation was different and the food did not taste anywhere near as good and it wasn’t particularly hot. The coffee wasn’t hot either. I mentioned this as I was paying but there was no offer to take them off the bill the lady said “well hopefully it will be better next time”. Sorry it was far from value for money on this occasion so there won’t be a next time.

Travelled to Cromer for a weekend away and booked a table for 7:30pm on a Friday night online via a link on their own website. Upon arrival was advised they had stopped serving food?! Advised again we had booked a table to be told they have no way of accessing the data / bookings made via that link and could therefore not inform anyone they were unable to honor any bookings via this route. We left immediately, hungry and having to change plans in search of restaurant that understands customer service. Must be harder than I imagine to update your own website and keep customers informed. God knows how many other people have fallen for this and left disappointed.

First things first! The staff are very nice and friendly unfortunately the state of the toilets is not so friendly, In fact they are a health hazard! -no locks on the doors! - floors have not been swept and mopped since it was put down! - cobwebs everywhere - layers of dust - the toilets were disgusting, clearly not been cleaned since it was put in! - the sink was disgusting - no toilet roll Will not be visiting again!!

We was in Cromer for the weekend and after having a meal elsewhere we heard music playing as we walked by so decided to pop in and oops a few drinks later a great band and a nice feel to this pub we enjoyed it very much Friendly staff and service was quick considering it was a very busy Friday night .

What a shame! A few months ago this pub and its food was to a good standard, but oh dear me, what happened? !! Twice cooked fish (and chips) and no, twice cooked fish should never be a thing. Luke warm lasagne on a red hot skillet, child's portion for an eye watering 13.95. Would I go back? Things would need to alter .......... a lot!

We are staying in the area. Last week before we traveled I looked online for places to eat out with my family that was dog friendly. I made a booking for a table at 7pm on Monday via the booking system provided by their own website. I received an email confirmation after the booking. The day before the booking I received both an email and text message asking to confirm the booking which I did. We arrived at the pub at 7pm Monday to be told they don’t serve food after 6pm on Mondays. I explain that I made a booking and the bar staff simply weren’t interested. They suggested that they had been having problems with the booking system and intimated it was my fault for using it. I asked why someone did not contact me to inform me there was a problem with the booking but no, that was too much to ask. Their website states they serve food until 8pm but you obviously can’t trust anything they advertise. I will not be visiting this place again and would discourage anyone from visiting.

The Kings Head looks lovely from the outside and we even checked them out on Instagram (give their social media person a payrise because they are very good at their job!) yet the experience couldn’t be further from “good”. We waited about ten minutes at an unmanned bar at around 6pm on a Tuesday night, service was awful-had to ask for a new pint glass as the one given had lipstick stains around the rim. I wanted to leave after that but we stayed for food which was a mistake. Gammon was gristly, burgers were fine but overpriced. I had tacos which were beyond poor (pre cooked chicken from a packet with a bit of hot sauce), plus the salt & chilli chips which were laughable (unseasoned chips with a whole raw chilli (maybe two?) cut with a very blunt knife and thrown on top-I had to scrape it all off, pic included). A member of my party even saw a coke baggie in the toilet. Delightful place! We left quickly, £70 down. There are much better places to go, that serve decent food!

Great spot for lunch; needed somewhere indoors that was dog friendly and the folks here were great. Tasty food and great prices. Dog was happy with snacks!

We called in here for a glass of wine and a half of Adnams Ghost Ship. Very friendly and lively young team in here.They’ve. Apparently just taken over and you can tell how enthusiastic they are. Really refreshing to see. There was a lovely buzzy atmosphere. Thank you.’

We popped in for a drink (hooray!) The staff were pleasant and very helpful. The pub is nice both inside and out. Even though we were allocated a table, some people came in and sat too close for my liking, when they removed their masks. There is a good choice of drinks on offer, though several had already run out. The real ale lacked body; a common fault these days and after the first mouthful, it was as flat as the surrounding countryside. It was also quiz night and the crowd were a bit boisterous. Other than that, a nice place to spend an hour or two and just great to be able to go and sit in a pub again.

We had a takeaway. The staff were brilliant and so helpful with our order. Food was delicious. Thank you.

Called in with my wife for a couple of drinks as we were walking past and liked the look of the outdoor area on a sunny day plus it was dog friendly! Staff were very Covid aware which was great to see and friendly, drinks were reasonably priced and we enjoyed it so much we returned the following day for lunch, again staff friendly and service on point, even a bowl of water for our dog!! Couldn’t fault the place, food great as well! If we ever visit Cromer again will be definitely return.

One of my favourite pubs in Cromer by far - great beers at decent prices, the staff I've dealt with have all been very friendly and helpful (especially Jess). Can't speak for the food as I've never eaten here but I've been wanting to for a while as it looks incredible. Usually my 2nd choice pub to visit in Cromer however because of them being open for ages before the others (since the easing of lockdown restrictions) and how friendly the staff are I think it'll become my first choice. Great stuff, guys, keep it up!

I stopped here for a couple of pints of Guinness. I gathered the current owners are new. The pub was COVID friendly. However, the one thing I’ll like to point out is the level of service. Superb. The pub was busy but the staff were extremely welcoming, friendly and knowledgable on their drinks. My friend tried several of the gins. I highly recommend so you can experience what good pub service feels like.

Extremely aggressive manager and daughter sidekick..expensive for microwave food.nice decor.beer good..shame about manager..won't be returning..

Front of house staff lovely, but the kitchen must be totally disorganized. Took 75 minutes to get lunch even though we had booked ahead!

Really enjoyed our meal here tonight. Staff very friendly, despite being very busy. Well done for being the only pub in Cromer to be open.

Excellent Service, Food is very good, can highly recommend the Burgers with Stilton and garlic, the Stilton sauce was to die for, very dog friendly and very Covid aware, enforcing the contact tracing government rules, not badly priced, not the cheapest but not overly priced either,

The patronising redhead woman with glasses made us really uncomfortable from the moment we walked in. Going off on one about how police can enter the building and how we could be questioned because we were a family of 5. Not the warmest of welcomes.After being seated for 5 minutes (having 1 menu between a family of 5) we were expected to have our order ready. Once we had ordered our drinks and food the redhead woman came straight back to our table and said we had to pay the bill - without even receiving our drinks first at least?! She made our experience really unpleasant. As the place was near empty (unsurprisingly) we could hear the staff talking amongst themselves, badmouthing customers after they had left. Disgusting service. We even witnessed the aforementioned dark haired lady kicking out a middle aged man for wanting to finish his drink after finishing his meal, creating quite a scene in the process. Something she seemed quite proud of. The job’s gone to her head, and she’s more interested in the power trip of enforcing this COVID nonsense than providing customers with a pleasant experience.

I will begin by saying we love Cromer. The Kings Head however was horrendous. Do not bother. On arrival one of our party was questioned and warned with police even though he was exempt. Government policy is not to question anyone. We were demeaned because we didn’t have the NHS track & trace app. We gave our details so no problem. In all honesty we should have left at that point. We were seated by the toilets and given one menu for 5 of us. Told we had to order drinks and meals all at once. Then had to pay up front before we even received our drinks. The dark haired waitress was obnoxious and rude. She was discussing the (few) customers who left out loud. There was a regular customer who had no face covering at the bar, he had no food just a drink. The dark haired waitress then kicked an elderly man out for finishing his food but wanting to finish his drink. Food arrived. Was not good. Cocktails horrible. Meals were not checked on once received. Don’t visit unless you want to be treated like a child. One of our party went to the toilet, 1 meter away, she was chastised for not wearing a mask. At this point there were no other customers in the pub (I wonder why). We have a waitress in our party, she makes customers feel at ease and is personable to customers. After reading the reviews (which we should have done before we went) we feel the management should deal with this dark haired waitress who as we left muttered something about us to a colleague. This was a much deserved break for NHS staff and wished we had visited the Cromer Tandoori who were delightful. You would have more life at a morgue than the Kings Head.

Don't usually do this but went into this pub after driving 168 miles and was served the worse pint I've ever had. I'm nearly sixty and popped in with my wife but had to take back the pint served because it was completely flat. There were two serving and one, I was later told was the bar manager with the dark hair, was what I can only say obnoxious. I was extremely polite but she behaved like a spoilt brat and then took ages to replace the pint to make a point, refused initially to change the pint to one that was OK and simply kept staring at me as if I was at fault. Spent three days in Cromer and everyone was fantastic and friendly apart from this place and the owners want to have a good look at the person running this because she is quite simply inept and extremely rude to customers. Avoid this place like the plague despite the refurbishment, the manners and service it is quite simply terrible.

Stopped in on the off chance for a quick drink but ended up eating lunch. Staff super efficient, polite and professional. Food was lovely, high quality pub food, all freshly cooked and piping hot. Really good value and dog friendly 😃🐶

Love how the pub has been refurbished. Very comfortable to stay for drinks or food. Had scampi & chips which was lovely, food was hot & portion size about right. Although did speak to a friend who had ordered chips and only received approx 10 (apparently they are weighed out). Drinks are a good price and cheaper than some other pubs in Cromer.

Service very good But food was a rip of !! All out of a bag 4 prawns for £5 75 !! Scampi and chips very poor And made to pay on ordering Not good at all

Stopped in at this pub for an evening meal. I chose the Steak and Ale pie, thinking that would be a safe option.Wrong! I had huge difficulty in piercing the lid of the pie’s crust, and when I did finally manage it, the entire contents of the pie oozed out onto the plate. Plenty of ale (or liquid, anyway) - but virtually no steak whatsoever. If we’d had more time, I would have sent it back.An entirely forgettable experience.

fairly busy pub with friendly and hard working staff working under the difficulty of covid I cant fault the staff or the service just a bit odd that you paid before you knew if the meal was ok there were good and bad parts to the meal the good was the qaulity and quantatity of the mealwe ordered sirloin steak 2 were medium rare 1 was medium 1 was medium to well done when the meals arrived they were coded with sticks 1 medium rare 2 medium and 3 for the medium well done pretty fool proof system only problem was none of the steaks came as ordered the medium well done was blue to rare the medium rare were medium and the medium was medium rare couldnt be bothered to complain so we swapped around and made the most of the mistake made by the cookmost of the meal was edible

This is a lovely pub in the centre of Cromer and the staff are working really hard in these difficult times. However I do object to paying for a meal before it has actually arrived and when it did arrive it was just average. Then being told at 9:15 that it is last orders and we have to be out of the building by 9:45pm, I thought the new law was 10pm? The new rules are difficult enough without them being squeezed further. I think the management need to have a rethink on their interpretation of what is the actual law.

We stayed here 8th Sept and thoroughly enjoyed it. The billiard room was huge and comfortable. The restaurant food was okay. Same story throughout our week in Norfolk. Not enough local seafood dishes on any of the menus. Apart from crab salad (when available).

First day in Cromer - stumbled across this lovely pub. Waitress very attentive giving clear advice re COVID procedures. Drinks & food lovely - service really good from all staff . Great afternoon , thanks all 👍🏼

Whilst visiting cromer obviously as things are very different at the moment whilst some places deal with sanitizing and sitting people on table's some don't get it right and staff are a vital key to good management. This place needs to look how a welcome people and staff the situation.whilst we waited to be sitted we were placed on a table right opposite the door it was very windy and cold. We ask if we could move to a table out of the wind but the person said she would have to look (lots of other table's available) not booked or reserve signs on but she was in charge.....so we decided to spend our money else where. Staff training needed

We ordered 2 starters and 2 main meals. The starter CRISPY KING PRAWNS for £5.79 were literally 3 and 1/2 prawns, I am not joking. A shame.

Ordered the bangers and mash, and thought I had ordered a children's meal by mistake when it arrived. Complained to staff who were very apologetic and agreed portion was small, but did not offer to rectify in any way

Before moving to Norfolk my husband and I used to stop in for a quick drink whenever we were holidaying in the area. Now living down the road we decided to visit Cromer and stop in. Wow! The refurb looks fab! Very modernised now and was definitely needed. We strolled in and waited at the bar for a minute or so before a member of staff jumped behind the bar. My husband likes real ale and I’m partial to a shandy but at the time there wasn’t any local ale on and we’re not too keen on Doom Bar. We did settled for two pints in Heineken Beer. The young man behind the bar was pleasant and served us in a professional manner. We’ve never dined at the Kings Head and don’t plan too so cant comment on the food aspect. Although, we were sitting near two diners who weren’t having a pleasant experience. I guess it’s nice for a social beer kind of place!

We arrived at 4pm and after ordering drinks got told food wasn’t available till 5.30! We thought oh well we are here let’s wait. The staff aren’t over friendly, in fact some are quite rude. They will take your order outside and then you have to walk inside to pay!! But you can’t order a drink at the bar, it’s very backwards. Food arrived after 6pm, cold onion rings and my daughters beans on toast was also cold! Small portions for the price, would not recommend, try the wellington around the corner, great food and really lovely staff x

We arrived at 11:50 to be told food orders would not be taken until 12:30. We were shown to our outside table and ordered drinks. I ordered a latte and my partner a cider. I found it odd that payment was taken before the drinks arrived . The latte has to be the worst coffee I have ever tasted , it was served in a cappuccino cup had no froth and was bitter. 12:40 and the waitress arrived to take our food order. We both ordered the garlic mushroom and Stilton burger to be told they hadn’t got any. Why weren’t we told what wasn’t available on the menu before we sat down. We decided to order the southern fried chicken once again we had to pay upfront and were told 30 mins before the food was served . 20 mins later the waitress returns to tell us that the card machine had frozen and that we would have to pay again using an alternative card machine. Once again our food order would be a further 30 mins before it was served. We had now been here for almost 90mins and still no food order. At this point I had enough and decided to leave.This has to be the worst service I ever experienced. I will never return to this pub.

Having waited from 4.30 with a drink for the 5.30 start of food service, and having been given a menu at the door. We watched as a well dressed family were seated at 5.30 and immediately served, (having already been told it would be 7.00 before they could eat but the manager succumbed to their request) whilst those of us who had been waiting with drinks watched on. Why we tried to place an order at 5.50 we were then told that we did not have a slot and would have to wait until 7.00 for service. I did ask the manager whether it was because my wife is Asian that the well spoken, well dressed white family got our slot. Apparently we should have been given an ordering time when we entered but not being psychic, how are we to know? So it was either pure racism/classism, or simply a poorly managed and poorly trained staff, who refused to rectify their own failing The fact we asked for the menu and for a table was simply not sufficient to indicate we planned to eat? Either way, don't bother with this one. Oh, and the drink we had, the waitress did not know that IPA was a form of pale ale!

Felt really comfortable in current climate. Friendly staff, a really nice few drinks. Very clean and a good pint.

Charming efficient service let down by second rate food. The young women serving were all very charming and efficient. Unfortunately the food was at the lower end of our expectations for pub grub. Like many small seaside resorts in Norfolk there is little competition unfortunately.

Visited today without a reservation. It was table service and we cannot fault the service we were given. The staff were extremely friendly and accommodating and the food was delicious. Would definitely recommend this pub to anyone visiting the area

Really pleased with our visit. Lovely food and even better service. James and Katie were especially friendly and professional. Would definitely recommend.

Stopped off for lunch, sorry to say big mistake. Food was average, had fish and chips and would say the fish was not freshly caught, probably frozen. Invaded by wasps even though we sat inside. Staff were friendly enough. The quality of the food was pretty poor if im honest.

With visiting Cromer, we decided to have a quiet pint and to visit the kings head. Upon visiting we came to understanding of its refurbishment. All good and well, but seemed like staff had disappeared aswell? We were served with a very prompt 'what do you want' we hadn't been sat for 4 minutes, nor looked at anything yet. When we ordered (2 beers ) we asked how much it would come too. We instantly got the the reply 'I dont know' extremely snappy. The Young Lad, obviously working within the pub hadn't been there long. Because £4.30 + £4.30 isn't exactly hard. While sat enjoying our drinks, mid conversation blasted across the pub 'do you want anymore drinks?' We would would of loved another but after watching staff play with their hair, touch their face, play with piercings. We were extremely put off. So I got up and went to the toilet. To the point on the ledge, I could of quite easily wrote my name, and number in there.If you're going to do a lovely refurbishment, make sure you get the lovely staff. The lady who sat us down and the young lad who asked us how our day was (brown haired about 5ft, and blonde ish lad) well done. You done immaculate with just a smile. Everyone else needs to smile, without poking their tongue piercings out.

I understand with covid regulations things are hard but a family of 7, 5 being children and we were told no tables available yet could see tables outside that would fit us. Can't use social distancing as an excuse as tables of people were all sat next to each other. Really disappointed especially as we walked away could see many other couples and small families etc being allowed in.

We had lunch here yesterday and was made to feel very welcome with our little dog, we sat outside and everything was very organised, they were spot on with regulations for Covid-19 The food was fabulous, my partner had the southern fried chicken platter and I had hunters chicken and it was both beautiful 100%The staff were more than friendly and very helpful. Totally recommend.

Booked in person in afternoon for a 730 indoor table. Arrived on time. Greeted politely and friendly. Sanitised hands on entry and taken to table. Shown menu and someone would come for our drinks order. Lovely clean setting. Tables spacious. Drinks and food ordered together. We then paid after drinks arrived. Exceptional polite staff. Many were spraying tables and counters throughout our visit. Food was excellent, hot, well presented and good portions. The whole experience was fantastic. Well done.

Extremely friendly staff, helpful and followed covid safety guidelines .Starters were a bit of a let down, small and lacking taste.Main courses came quickly and were really hot. 3 out of 4 were good, pie was very poor with little or no meat and dry claggy pastry.Overall average, saved by friendly staff. £75 for 4 drinks, 4 starters and 4 mains .

At first glance you could be fooled into thinking all was good for Covid security when you have to wait to be seated and it seems a one way system is in operation. This soon changes when it becomes clear that customers are crossing over and moving around the establishment as if there was no pandemic and the staff are without any face coverings. It was amusing to read in the toilets the systems that were in place to keep the establishment, staff and customers safe when there was so much dust on the ledges you could write your name in it. On a positive the food tasted better than it looked and was priced in line with most other restaurants in the area. It was a bit disappointing that you couldn’t open a tab so you had to pay every time you ordered, time consuming for the staff and creates numerous receipts.

The selection of draft options available were only commercial and of low quality. The Scotch had bits in it, after asking politely for fresh ones the same tainted scotch was served to us. We were seated inside and went outside for a smoke as it was nearly empty, shortly after we watched a family being told off for seating themselves, loudly in front of four tables. We were Then berated for moving tables, loudly across the garden by the same short red haired middle aged lady with glasses. Highly rude and unprofessional. Strongly recommend avoiding this establishment. Also the beer was flat and had no head.

During this awful vivid pandemic things are going to be very different. We(a group of 4 friends) tried to get a table for something to eat. We were told come back in an hour at 7.30 and we were asked if we were eating which we confirmed. When we came back we were seated ordered drinks and then asked for a menu to be told they stopped doing food at 7.00 on a Sunday. We understood but I sign with this on would have been very helpful as we were hungry.Staff were very pleasant and the pub seemed very nice. We were just very unlucky.

We have to say, having read some of the tourist reviews, that a lot of what has been lobed is unfounded! We are not locals, nor are we tourists, but we are Norfolk, and we are from the surrounds, and we are not aiding with this pub, because we know anyone who works there or have a cosy relationship! Someone has written, using his or her dog as a reason for attack?! Well, just a point of correction there: the tables often seem empty, but they have a reservation process in this pub, and guess what? Yes, outside tables are at a premium with advance booking! So, when you were told they were fully booked, despite your unfounded comments re your little doggy, they were reserved, for people with or without dogs, who had half a brain cell to book!Next, the locals not signing in comment? Nonsense! The procedure is SOME people were joining others, who HAD signed in! It is one signature, per booking, per table! So, once again, the pathetic sour grapes, because someone didn't get what they wanted! And unfounded, and a silly attack!Okay, I d agree with the point made by someone else, about some youths, with foul language, and known to some of the bar staff! We have seen this, and actually agree, these idiots should be told to leave! I think this is a new issue, as this pub has just reopened, and it is still (under difficult and new circumstances) trying to get its act together. So, let's hope they (as with all pubs) start to deal with foul mouths, and boot them out.We did eat here, and drank here, and have to say it was all very well organised, and we did not wait for more than a couple of minutes for a drink. Yes, we had to, then, go with the waitress to the bar to pay, and then wait for our drinks to come out, so a bit hap hazard, but no wait. Food was around 20 mins and okay. Not special, so maybe this needs a look at, but not bad. No better or worse, for instance, than the Wellington.Also, I think some people are clueless. The sanitiser at the door, needed a brain cell to operate it, and clearly the person who wrote negatively about that, did not have one with them! The foot pedal needs to be lifted up, then press, and there is sanitiser. It was stuck when we tried, but all it needed was a 'toe up'.And to another unfounded comment, re face masks and shields? It is not compulsory for ANYBODY serving to wear them, not in a shop, bar, pub, restaurant. So, until it is, it is wrong to attack for choice. Some of the staff do wear face coverings. It is there choice, not law! But, on sanitising, we saw every table sanitised after guests were done, and even, some, were done before new guests arrived. I think the tourist element should stop attacking we who love here all year around, as it is a thin line, in these current times, between welcome, tolerance, and dislike! We are here all year, not just for a week, and this town does not need beating up by incomers, who don't seem to have any respect for what we are all trying to do!Well done King's Head, and staff, keep it up, as WE appreciate you, whilst others get things wrong! I would agree about the references to price for drinks, though! Can't you lower your beer, lager, wine prices, please????!!!

Only gave it a 1 star as I couldn’t do 0. Waited half an hour for a drink then waited 20 minutes to order another drink and some food once finishing the first drink. The “manage” was rude and sarcastic towards us. If you don’t want to drink more than one pint an hour then here’s the perfect place for you. Complete mess of a system and just ridiculous considering how quiet it was. Avoid it, go to the red lion down the road!

One way system that the staff didn’t adhere to so the customers followed suit, staff didn’t try to social distance and didn’t wear any protection. The lunch time we visited was chaotic, we placed our drinks and food order and waited.....in the end I reminded someone we had no drinks! Ok mistakes happen, but then we noticed that anyone one who arrived after us got their food , and all those that arrived before us hadn’t got their food . So it seemed that as orders were placed they went to the top of the pile ! One poor family that arrived before us waited over an hour, we waited 50 minutes! Yet another table ordered 20- 30 minutes after us and got their order Immediately before us ! System really needs looking at. But the food was good and plentiful, and the staff were friendly.

Walking past here we noticed lots of empty tables in garden so thought we would pop in for a quick drink on way home.Waited for 5 minutes behind some lads who went inside with a member of staff.Patiently waited again member of staff arrives a few minutes later.She looks at our dog then gladly tells us all tables are booked.Clearly not the case will avoid now especially after reading some of the reviews.

The pub has been refurbished, and looks good, although just wish the brewery that owns it had gone for more of a traditional pub look, not the sea-side themed weathered boarding around the bar. Nice to see the pub open, and actually run well, but sadly what it lost with being a locals' pub, albeit really tatty and run down, it has only gained in noisy kids on holiday with parents who think noise from them is okay! The real issue here is the totally confused entrance system, and we witnessed it on a rainy, July day, where it seemed staff were changing over, at around 5.00pm. There was a queue outside, due to social distancing, and it was raining, and we were all getting wet, despite the fact most of us had tables reserved, and we could see there were tables free! They must have had a bust day shift, as glasses had been piled up at the bar, which was a little worrying, due to Covid-19! One couple, fed up with a queue going nowhere nipped into the pub through the back gate, and we heard them say, ''This is a joke, we have been standing here for 15 minutes, getting soaked, and we have booked! Let's just go in the back way!'' They did! Another poor chap, just left, and we really felt for him, as he was on his own, and seemed to just want a drink! We eventually only got in because staff left, and new staff came down stairs, and then one person came to the door, and looked totally lost, as she went through the reservation and sign in books! We eventually got to our table (and there were at least five empty tables in the snug area!) a full 20 minutes after arriving! We weren't late, and why was our table not given to us, as it appeared to be free? Then, at the table, we noticed two other couples, who were behind us outside, also come in and take their tables! So, they, too, had been made to wait, soaked, for tables that were free! Next, we ordered drinks, as the others did, and the same woman who seemed to not know what was going on with the books, took all orders, and then left, and we had to all go to the bar to pay, and re-sit. We waited, and waited.... and waited for another 15 minutes, and no drinks arrived for any of us who had been queuing outside! Total nonsense! One of us went and asked another waitress, and only after more time, did we all , in that snug area, get our drinks! But one could sense the general consensus of annoyance. It isn't rocket science to allocate tables reserve them, get people to them, and get them served! There was no apparent manager or supervisor, as the three on duty all looked young, and maybe, with all the glasses piled up on the bar, they were just taking over from a lazy day shift, who had simply legged it, after a busy day, so we all had to suffer? Whatever..... let's, please, get this right! If one books a table, and is a general queue, can't someone come to the door and simply say, ''Those who have tables booked, please step to the left, those without, the right!'' Or are the queues going to simply last until a member of staff can be bothered to sort out the empty tables? That is the other thing, as they were sitting empty for a good half an hour, and surely that then backs up the next sitting and so on! Madness. Oh, and drinks here were limited, so they must have sold out of some beers and lagers, but also the prices have been hiked! Probably by the same brewery that spent mony on the weatherboarding. Shame, as Cromer needs lower pricing, and not just tourist pricing.

Came here late Friday afternoon/early evening, and had a great time. The staff have clearly worked hard to make everywhere ‘Covid safe’ and we were impressed by how efficient and organised they are. We were shown to a table indoors,but as soon as one became available outside in the sun, we were informed, and so moved. The staff are friendly and there was no delay in ordering and then collecting our drinks. We ate fish and chips which were fine. The beer garden is attractive and inside is smart and clean. We loved our weekend in Cromer and enjoyed this friendly and well run pub.

Ho my lord ...I'll not write a three page experience like the rest, who said this and who said that....THE FOOD OMG !!!!!How the manager who finished off taking our order sold this food was unbelievable, it really was going to be worth the half our wait??? Lol1 hour and 15 mins later it arrived,First of all COLD plates (a pet hate)I stuck my finger in the middle of my pie and mash,yes cold and tried to slice the bisto gravy in the tiniest jug,ha ha ha... no salad with the lasagne,garlic bread really well done.I asked for mine to be warmed up which it was but when it came back I couldnt cut through the crust (literally) lifted it up and it was charcoal on the bottom tried a piece of meat which was just gristle so that was it for me done....we spent well over £130 on food and drinks the food was made from scratch, supposedly, not a cat in hells chance they were cheap £1.50 pies at a push.Would have returned if nice but will avoid in future.....Social distancing was fine if you can't do with the changes and are nervous do us all a favour and stay home....until you feel 100% safe.

We called for a drink here around 5pm. The hand sanitiser on the door looked promising but we couldn't get anything out of it and used our own. A staff member came and took our order then one of us had to go to the bar and pay. The drinks were then brought to us by the same person who took our order. There was no social distancing and as none of the staff wore PPE by way of a face mask or shield I felt uncomfortable with this. As we sat I observed and witnessed staff handling cash then getting drinks without hand washing or sanitizing in between. It seemed to be a different rule for some of the locals who were allowed to approach the bar and order. Then 2 young men came in in good spirits quite loud using bad language but again friendly with the bar staff. They were then joined by another man with a child with no distancing then a third man came up hugged them and they all shook hands. And we wonder why this virus is still at large. Some people had ordered food and were forced to stay and listen to these foul mouthed irresponsible idiots but at least we had the luxury of leaving. The 4 bar staff were young and obviously not capable of implementing rules to keep both themselves and their customers safe. We also noticed locals were not asked for their contact details. A sickening experience to say the least when everyone should be doing what they can to stay safe.