Kings Arms in Charnwood

A really lovely pub. The food is excellent & the staff are really welcoming. We are so pleased we found this pub & although it's an hrs away from where we live we will we going back as often as possible.

The service was very good, happy friendly staff, it became very busy but they still delivered the same service, very polite. The food was great and plenty of it, very good value.

Enjoyable visit; staff welcoming, food arrived within good time; will be going again.

Really lovely staff, quick service and great food. We had a fab time, thank you!

Nice staff but awful food and awful loud music, the sausages were chewy with lumps of gristle, the gammon was chewy and the chips were horrible dry things that were hard to even swallow. The disco music was awful and far too loud to allow conversation. While we were there people were constantly turned away at the door being told it was fully booked, but all the time we were there there were 3 empty tables, so your booking system is definitely not working. Most places we go have notices on tables saying what time they are booked so customers can use the table until that time! Get more customers in so you can afford to supply decent food! And play music conducive to eating and not to a nightclub.

Great service , food fantastic in fact great in every aspect

Staff are always helpfull, friendly & polite. Drinks order taken quickly, food ordered & arrived quickly. Overall a pleasant evening

Food was nice but gluten intolerant was difficult to find something that was still available. Staff were nice but didn't clean up very quickly.

Great place, friendly staff and reasonably priced. Will definitely be back 😊

We were a party of 25, on the same day they already had a seperate party of 40 to attend to. Service was outstanding. All food came to tables hot and was lovely. 100% for service and food

12 of us from Hanover Court Loughborough have just been for a Festive Lunch. It was Perfect. Thank you Rachel and all your lovely friendly helpful staff for a great time had by us all. Wonderful food, great attentive friendly and fun service. We have all said what a great time we had, thank you, Aileen and Chris White, ❤️ xxx

The staff are really welcoming we were seated quickly on arrival order was taken quickly and lovely interaction from staff when taking are order . The food was outstanding best steak we’ve had in a long time well done to the chef . parking is good recommend you book so no disappointment Highly recommended

The food was lovely as always. The staff were friendly and efficient.

travelled from liverpool as visiting our son as he at nottingham uni, so we always go here for tea, food lovely, great choice and prices, all staff so friendly & nice

Lovely staff and very helpful x

I called for a meal on the off chance, and they had a table free. The waitress took my order quickly, and it wasn't long before my starter arrived, prawn cocktail on a lovely bed of crispy lettuce. My pots were cleared. so fantastic and efficient service. Then came my main within minutes of finishing my starter, mixed grill cooked to perfection. It was just the right amount and so tasty. When my pots were cleared, I chose my pudding, which was a scrumptious apple crumble and custard. I really enjoyed my meal and the service was excellent.

Food was mediocre steak was very ropey

great atmosphere, friendly staff and delicious food

Very good experience the staff where amazing

Very pleasant staff especially Ruby & Lauren always smiling & helpful. Very attentive & keeping themselves busy.

The 30% off Offer was A Good Offer. We were Served by Rachael who is A Credit to Your Staff. Nothing is too much Trouble and everything was served with a Smile.

Attended for food before the cinema as not been to the Kings Arms for a long time. Recent reviews seemed okay so gave it a shot. Initially met by I can only assume the manager behind the bar and he was great. Very professional and friendly. I would argue, he belongs in a higher class venue as he was really professional. He was very efficient and genuinely a nice bloke. After he had brought our initial food however, it went quite downhill. The waitress staff it felt just completely forgot about us. 40 minutes after food being finished somebody finally got our plates. The staff appeared to enjoy laughing more with persons swearing at the bar and it felt even encouraging the behaviour. In truth apart from the manager, a poor experience and will not be returning.

Good place for a quick bit of pub grub. Occasionally entertainment.

Food was good and it was good sevice

The atmosphere is lack lustre. The server was very friendly and helpful. The food was reasonable.

Lovely place for a casual meal or something more formal. Lovely atmosphere, lovely food & great service. Perfect for our local.

All staff were friendly & helpful. We both enjoyed are meals. Thank you

Food was excellent and the is good when not busy but it's understaffed so could do with hiring more waiting staff, the atmosphere is nice

Lovely food and a great park for kids to play on whilst food is cooking so no impatience or moaning.. Great staff, extremely friendly. Mia was very friendly and helpful, a credit to the team.

Rude staff Food not cooked properly mainly chicken…

Meal was good some beef was a bit grissly but in general good

Went on a Sunday had a Sunday roast was really nice food and staff was very good was a nice pub

Lovely food and lovely staff. We all enjoyed the food that we had. We will definitely be back again. I want to arrange a meal with about 15 ladies at some point x

Great pub with a friendly atmosphere

Really lovely atmosphere and the food was really nice couldn't fault it.

Great food and really attentive and friendly service from Courtney. 10/10.

I went to the Kings Arms for the first time the other day with my family and had a wonderful meal. The food was excellent and the service was friendly with the food coming out quickly. We felt really looked after. Especially by Mike who was attentive and nothing was too much trouble. The pub itself has a lovely atmosphere and surroundings are really comfortable. Would definitely recommend and will be visiting again. Thank you.

Had a lovely meal. Quick service and reasonably priced. Mia was very helpful and efficient

Excellent service ! Was served by aleisha, she was so kind and funny too !

Had a lovely meal, was served by aleisha who went above and beyond for us. Will definitely be back!

Had a great time at the Kings Arms. Served by Aleisha who went above and beyond. Will return!

Met with some of my family here for my birthday lunch and had a great time! Was served by aleisha who made us all feel very welcome and was very quick to fulfil any requests! Will defiantly be back soon

Great service behind the bar from courtney and very friendly to new customers and animal friendly,came through the doors with Courtney smiling and saying hello

This was our third visit. Food and service was excellent. We asked the name of the Chef and was told it was Mike.. my wife asked if we could thank him. The waiter informed the chef who managed to see us.y wife thanked him and asked him about Christmas... We are now thinking of Christmas day Thank you all...

My family booked The Kings Arms for a celebration meal, it was a busy Friday evening. We were welcomed by a smiling staff member on arrival and taken to our table, drinks order taken that arrived promptly. We ordered our meals, when they arrived they were presented nicely, were hot and we all said how yummy they were. My steak was perfectly cooked and my son loved his big burger! We enjoyed our meals so much and made sure the chef heard our compliments, the waitress said his name was Mike. Thank you for making our evening, we’ll be back very soon!

Good value pub meal, particularly with 30% discount voucher.

Ruby was very professional and friendly during service

Had a lovely meal this afternoon, the service was fantastic by Aleisha and Rachel, the food was cooked perfect.

Food isn’t the greatest, overcooked so there’s no flavour throughout, staff are welcoming and friendly

Ruby was so friendly and efficient. As was her charmin colleague with the perfect nose!

Calm atmosphere and lovely food. The patient Mia looked after our large table of 12 wonderfully.

Steak well well done. Not pleasant. . Desserts very nice.

Our waitress Mia was really nice and friendly. Lovely 18th birthday

Mia was excellent. Looked after our table of 12 brilliantly. Efficient and attentive. Thank you.

The food was good pub grub, nice surroundings, friendly staff. Whats not to like?

Aleisha was top teir - really friendly and welcoming with a good sense of humour. Food was lovely and a definite improvement since my last visit a couple of years ago when a different brewery ran the place!

There were plenty of staff working so the service was very friendly and efficient The food came quite quickly, was piping hot, delicious and good value for money.

From the initial enquiry to the afternoon itself, was great for a 90th birthday celebration. Staff were very helpful and accommodating. Buffet was wonderful and there was plenty of it too. Using the conservatory made it feel like a separate room, but also open to the bar which felt 'right' instead of being in an entirely separate space. 31 people was tight, but not too tight. Thank you from everyone to all the staff, you did a great job.

Lovely food. Very long wait for food. We weren't even asked if our food was ok, at any point!

An excellent pub lunch for an excellent price. We'll come again.

Food and service were excellent

Came for lunch great food wonderful service

Good experience as always, food was the typical pub grub, nice and hot and plenty of it. The service was pretty quick considering how busy the venue was, no complaints, will definitely go back again.

So disappointing last night the staff were rude and not very helpful- two of the meals we ordered were not available. We had to wait ages for our first round of drinks. When we ordered another drink that didn’t come after we had our meal. Then there was a disturbance in the bar, with two young guys and some members of staff - the language was disgusting as there was a young child on the table next to us. We eventually got an apology but this totally ruined our evening. I going to make an official complaint. We will not be going back in future

Very disappointed... I suspect it will be another 12 months+ before I visit again... 4pm on a Friday, not very busy so nice level of noise, we waited 15mins to be served, not even a drinks order taken when seated... No mushy peas (and no substitute like extra mushroms or some rocket given when asked), beef dripping steak sauce not available, steak was blue as requested but not seared fully (I did have stomach ache in the evening but I have a strong constitution so I wasn't worried) the burgers were dry and over cooked, and the batter on the fish under cooked... Left to eat, no one came to asked if the meal was OK and no eye contact from staff when our food and drinks were finished, but they would clear tables that had been left, it was as if they didn't want to offer a dessert or drink refills, so needless to say we left the table and paid on exit, unsatisfied and unimpressed I'd suggest bringing back bar service... First time in a long time my dad didn't leave a tip and that is amazing!!!

Very disappointed... I suspect it will be another 12 months+ before I visit again... 4pm on a Friday, not very busy so nice level of noise, we waited 15mins to be served, not even a drinks order taken when seated... No mushy peas (and no substitute like extra mushroms or some rocket given when asked), beef dripping steak sauce not available, steak was blue as requested but not seared fully (I did have stomach ache in the evening but I have a strong constitution so I wasn't worried) the burgers were dry and over cooked, and the batter on the fish under cooked... Left to eat, no one came to asked if the meal was OK and no eye contact from staff when our food and drinks were finished, but they would clear tables that had been left, it was as if they didn't want to offer a dessert or drink refills, so needless to say we left the table and paid on exit, unsatisfied and unimpressed I'd suggest bringing back bar service... First time in a long time my dad didn't leave a tip and that is amazing!!!

The waitress was friendly enough but had love bites and bruises on her neck and arms… not exactly front of house material!? The corridor was blocked and full of parcels along with other areas. Which made the place look untidy and unfinished. Ordered our meal only to be told that they’ve not got four things on the menu. When we got the main course we were thoroughly disappointed to receive very small portions and the quality was severely lacking. My curry was all sauce and no substance… very runny and tasteless. My daughter ordered the chicken and she finished it in two bites. She doesn’t normally eat a lot but even she said that it wasn’t enough!?. Ordered two more child Pepsi max’s at £3 each. No refills like most places. Ie The Harvester! The service was very poor. There were long waits between courses and the waitress didn’t clear the table after each course leaving the table covered with plates and cutlery. Extremely disappointed with everything. It was very expensive for poor quality food. We won’t be going back!

A table for six was booked online. We were welcomed and shown to our table. Drinks were ordered and brought to the table within a good time scale. Our food order was taken and the food arrived well presented within a short time. Each main course was hot, tasty and beautifully cooked. Three of us had desserts which were all very good. We cannot find fault with the service, the food or anything else about the King’s Arms. A good experience all round.

Lovely atmosphere, friendly staff and the food was amazing - 30% off at the moment. We both ordered the mixed grill. It arrived fresh and piping hot. We are brown sauce fans and you can’t always get it in certain restaurants. The Kings Arms, however, do stock it. This definitely complimented our meal! Can’t wait for our next visit!

The food was very good as was the service bringing the food and drinks to the table. Unfortunately the young waitresses seemed to think that being there was a social gathering for them and were not paying a lot of attention to our table. They were taking plates away before both of us had finished and after a wait at the end of our meal we eventually had to ask for the bill.

They let us stay in their car park while travelling past in our motorhome. Very welcoming

Pub grub at a good price, brilliant service from staff,

Went for Sunday lunch, food was terrible no taste for roast beef dinner, had to go for own drinks to bar as staff sat there having break

Lovely place with excellent food and not too expensive

Whilst the food was very good, customer service is not a word that applies here. Food and drink has to be ordered on-line or at the bar and yet when card payment is being made you are presented with the option of paying a service charge for that which does not exist. Further, having ordered two Rock Road Sundae's each was presented in a bowl. There was an apology but surely it doesn't take long to ensure there are Sundae glasses washed and ready for the next customer!

Came for a meal for my mums 70th birthday they gave her a card and even some flowers food service was fast and staff was very friendly..Thankyou for looking after us all

Genuinely really lovely members of staff, definitely stands out and makes for a lovely dining experience. Waitresses have been friendly and accommodating and polite every time I’ve gone in. Food is very tasty and reasonably priced, almost 0 faults (other than my roasties being slightly burnt but everything else made up for that :).

Good food, good staff. Good times

steak was excellent didn't need the steak knife to cut it 😋 the other two meals gammon with pineapple and egg very nice🤘will definitely eat there again 👍

Really had a good time at my aunts 80th birthday food was lovely and the staff were so good

Caitlin was really good and attentive. i really enjoyed my meals and service. we spent a couple hours in here and was always attended to with our needs. defo recommend. best pub around

Really lovely atmosphere. Food was amazing and Molly and Fallon were lovely and really made our evening!

Kings arms is the place to be. Molly 1 is amazing and she always serves with a smile. Food and drinks are great. Defo worth a try x

Excellent food and service, always greeted with a smile and made to feel welcome. food is always great and lots of choice

Just passing by and went to see if they did Sunday dinner. Ordered two Turkey dinners and they were lovely. Fresh vege, proper roast potatoes not frozen. Really lovely, staff were really nice too. Quiet as i think we had missed dinner time rush. Would say give them a go.

This was a very good place to stop on our journey for our holiday. It is quite close to the motorway and very easy to get to and park The food was good and the deals they had were excellent. The waitress was very friendly and the service wanted too bad.

Went for a meal tonight, 7/7/24, at about about 19.45hrs, the last time we were here, we arrived a little bit later, and was told the kitchen closes at half eight! So this evening, we arrived in plenty of time, or so you would think! Not so however, the kitchen now closes at 20.00hrs!! Two Starters, two mains and two ice-creams all arrived together!! The so called manageress had a disgusting attitude, when I confronted her about how the food was served. Apparently I was told it would all be served together 🤷, nowhere, have I ever been served in this manner!! I then had a finger shaken at me, like I was a little child! I asked for my money back, I was told that the order had been completed, so I wasn't entitled to it back! Needless to say, I did get my money back, without an apology!! The food hasn't been taken away! One month ago, I left a five star review and some lovely comments!! Not so tonight, I will be telling all my acquaintances how bad this establishment is!! We certainly will not be coming back!! If the owners of this establishment, would like any suggestions on what they could do better, it would be to employ some adults, who are professional.

My second visit to the King's Arms and some years since my first. For a Marstones establishment that was good value appears as so many other places now not providing that value we all consider the national groups companies used to provide. I don't need to remind everyone that today's cost is actually making the smaller independent eating places so called bistro pubs now more value for money, I'm not saying they are value but against the menu prices of the Kings Arms whois charging £8.25 for a large glass of red wine, Merlot? Has anyone noticed the has in fact, become a smaller glass in size. A trick food manufacturers has done under everyone's noses, such as chocolate bars. Let's face it these eateries are driving the public away. Noticeably here at lunchtime, the atmosphere was lacking of the noise that once raised voices to be heard above a crowded room are noticeably quiet. Food acceptable be as with most cost cutting establishments minimal. Its been years now that I've not attempted a 3 course lunch, unfortunately I'm thinking that way.. The service was good could not fault the younger girls who served. Food quality only run of the mill for me, my companion had had a steak pie, benefit of the doubt, a pukka pie from any chip shop would provide the same or better satisfaction! To sum things up, I think Marstons could do a lot better, we deserve better menu's now similar as most places!

Beautiful clean place, friendly staff,and tasty food

Food quality is excellent, prices very reasonable, all the staff are professional & good at their job & at the same time lovely people & nice to be around

Our new favourite pub. Been a few times, always great service and cheerful staff, hard to find these days. The wait time for food is just right and your not rushed either. We'll done!

Popped in today for a pint, bar staff very knowledgable and friendly atmosphere Didn't have food myself but noticed a fair few ordering and it looked very appetizing

Not ad good as our previous visit last week.

We were served by Molly she was so lovely to us and attentive to our table and always on top of things would come again

Would deffo reccomend. Clean environment, really friendly staff n really good food. Will defo be back. Also a really good atmosphere

All of the staff were so nice. From fallon who saw us to our table, Molly and Rachael who had the joy of looking after our table to a couple of the regulars. They were all such a mannerly, fun, bunch. They all made our experience a great one. Drinks were served quickly and accurately even though we changed our minds a number of times due to being indecisive due to having a great selection of drinks on offer. The menu also has a great choice. I opted for the mixed grill which was so tasty. The meats were cooked perfectly and were piping hot. One in our group is a veggie and one a vegan and they were really happy with the choices of food available to them. We didn’t have desserts but chose to stay and have drinks afterwards instead. The staff were great and did not rush us from our table even though they were really busy. Our group have agreed that we will be returning to the kings arms for our next get together. Our experience of the Kings Arms was spot on, from walking in, to walking (staggering) out. It’s a 10 out of 10 from me. Definitely worth a visit.

Really nice Saturday lunch was served by Molly she was always happy to help and very polite. Food was also great and yummy!

Always fantastic service and a very friendly atmosphere 😁

Visited over the weekend for a works meeting, drink service very prompt and great atmosphere. Blonde manager came round asking if everything was ok with our experience and if anything could be improved on. It’s nice to know they care about their customers opinions! Will definitely be returning

We have just enjoyed a lovely meal ,the service was excellent and all the starters and mains were served on time and very well cooked especially the steaks