Kimble's in Stockton-on-Tees

Can’t even get a order correct they need to start reading orders!! Don’t get what you pay for!!

Called in for a bowl of soup, order taken at 12.30. A couple of requests that were politely nodded. I ally arrived 35 minutes later . Didn’t have time to eat it all and to top it off they snook a stale piece of bread under a fresh piece ! The tea , which had arrived earlier was cold by now. I asked a couple of times why I had to wait so long and the answers ranged from problems in the kitchen to oh, we just take the order but have nothing to do with the food ?? . Crikey, what an experience . No offer of a refund at all and just got blanked on my way out. Very poor customer service and quite annoyed at the reaction of staff. Won’t be back

Ordered main meal which took about 30min. To arrive. Then we ordered dessert it was only two dessert by 35 min I asked the girl at the bar why the dessert was taking so long and our table had not been cleared she followed me back to the table and cleared saying sorry she was slow at it as she was only bar staff. 15 min later our dessert still hadn't arrived so I asked to see a manger who took another 10 min returned with a refund for the dessert but it still took another 10 before the dessert was served. In all we were there over 2hours for what should have only been at most an hour. Throughout we never got an apology. Atrocious service.

Food glorious food is a simple restaurant aimed at the aged where singles who don't cook can get a meal it's simple food made simple, but sometimes this is just what is needed. The pizza was really good for the kids, however my parmo was poor with lumpy cheese sauce and an overwhelming taste of butter instead of cheese. We stayed for pudding this was ok but nothing to shout about. But I will say again for the clients this is pitched for it's just right.

It's closed now so no point in popping any review on here 😕