Based on 723 opinions finded in 2 websites
Based on 723 opinions finded in 2 websites
Nº 363 in 1604 in Newcastle upon Tyne
Nº 42 of 222 Other cuisines in Newcastle upon Tyne
Opinions
Wonderful atmosphere, staff and coffee. One day we will return for a meal. Thank You! PS We did - thank you: Jess Ben Alice Jack Pablo 🤩🤩
Bryn Llewellyn . 2024-10-22
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Best brunch I’ve had in years - in the UK or abroad. Finest ingredients / food is delicious, great setting, customer service is top quality
Raj Kumar . 2024-10-22
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Cosy spot just a few minutes walk from the Quayside. Delicious Middle Eastern food and pastries/cakes with friendly service. Shakashuka options really delicious especially for weekend brunch.
D Cope . 2024-10-19
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The Kiln is a cozy spot with a charming vibe, perfect for a relaxed coffee break. Their funky coffee cups add a fun touch to the experience, making each visit feel unique. The outdoor seating is beautiful, offering a great atmosphere for enjoying your drink. The friendly staff make you feel welcome, enhancing the overall laid-back feel of the place. Definitely worth a visit!
Matthew Herron . 2024-10-09
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Great vibe for a relaxed dinner. Fab service and excellent food.
Richard M Hall . 2024-09-07
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Style over substance The location and food doesn’t reflect the price point. The quality is decent I’m not disputing that, I’m happy to pay for quality £41 two small vegetarian pitta, two orange juices and a red pepper dip. Very small amount of goats cheese, with piece of gem lettuce filling the pitta basically The pottery for sale is nice but it’s stacked high on the shelves and the reason for that will be the price point again, too expensive.
Elaine T . 2024-09-02
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Very fresh, flavorful, authentic Middle Eastern food served in a lovely pottery-kiln atmosphere!
Anjali Jayakumar . 2024-09-02
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Lovely brunch with good service
Andrew Bradbury . 2024-08-26
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Food took ages and the server was a creep. Avoid.
Naynat.1995 . 2024-08-26
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Took friends who loved their first visit to Kiln. Delicious as always. And friendly, professional waiters.
Anne Jacobson . 2024-08-15
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Love this place. Great food, atmosphere, and service. Thank you, see you soon.
liz cottam . 2024-08-12
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Nipped in for a coffee whilst walking round Ouseburn. A lovely little place tucked away on the corner. Friendly staff, great decor, good food and drinks menu. They have their own pottery; making and teaching to produce bowls, cups, etc. All for sale. Will definitely come back.
Mark Thompson . 2024-08-12
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Scrumptious food! The best food I have had in a long time and lovely service and environment!
Becka L . 2024-08-09
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Lovely coffee, great vibe to the place. We only had coffee and cake so can't rate the food, but what we had was beautiful. .been here a couple of times now and will travel half an hour just for the coffee and the atmosphere. Pottery is beautiful
Coffee Bean . 2024-08-07
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What a wonderful place to enjoy and share some very tasty food! We were very grateful for Kiln fitting us in late notice. This is the place to be for anyone who loves craft and artisan cooking. Kiln have brought that together hand in hand. Some may be a little confused with the similar to tapas style of dining, for example the chicken thigh skewer doesn't come with chips and salad, but once you put this together with the reasonably priced smaller dishes, you can build a delicious meal for what you'd pay in most places. But the quality and experience are worth so much more. My friends wouldn't stop talking about this afterwards, which is when you know it's special. Maybe one day I'll return and have some fun working that clay! This would make a wonderful gift experience for a loved one, or a celebration for a special occasion. The staff were also lovely. Thanks for having us guys. Extra points if they made all of the dinnerware!
Kim Smith-Cryer . 2024-08-06
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The Spot was great for brunch dishes, I had the Turkish breakfast my partner had merguez sausages and eggs. Service great and mint tea wonderful
GoPlaces39643510887 . 2024-08-03
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the food is great 207 pound bill that’s fine until we asked for a cab home it was only 19.00 hours today 3/8/24 NO you order your own …. We did and had to wait but after spending 207 pounds only 3 of us we had to wait outside Dinning is a all round experience It’s not in kiln It was early for us i wouldn’t want my younger daughter standing outside at night
Adrienne W . 2024-08-03
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Kiln - one of my favourites in Newcastle. It’s been quite some time since we went but every time we go, we always receive high quality food! For me, the thing that makes Kiln so great is the fresh ingredients and herbs 🌿, it really comes across in their food as every dish is so fragrant. It’s a mezze platter type restaurant with Lebanese/Middle Eastern inspiration so we got a range of most dishes on the menu. The dips and flatbreads to start were so creamy and full of flavour - a really great way to start the meal. The mains had such a variety of spices which complemented their individual meats/fish/veg. Everything was cooked so well and gave me a similar feeling to having lovely home-cooking/dinner party vibes which is definitely a strong compliment! Overall, I’d definitely recommend going to Kiln if you haven’t already and it works best for a larger crowd so you can get a range of dishes to share!
Harry Knott . 2024-08-03
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Food was nice although my eggs in shakshuka were a little underdone. Management sorted this for me fine. Lovely little place - a bit cramped in some places but love that all the crockery was hand made! One of the waitresses was a little too touchy feely with my boyfriend hence the 3* for service.
Jade . 2024-07-24
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Absolutely lovely food and experience at kiln today. Staff were amazing and the food was so nice and, as a veggie, very healthy but still tasty. My husband loved the cake and was even given an extra bit from the friendly staff who recognised a man who likes a bit of sweet treats. We had some pale pink French wine which went down a treat for me and my daughter . X
Ali Deacon . 2024-07-24
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Their food is absolutely amazing. We had a variety of drinks and meals here. We sat outside which was lovely. We had to go inside to order but it's a short "trip" to get to the till. We had a few dietary restrictions (one of us is glutenfree and dairy free, the 2nd one is dairy free and allergic to soy) so I asked if some items could be left out of a dish. Not only was that possible, the front of house manager even offered substitutions so I ended up with extra thick slices of delicious banana bread to make up for the yoghurt I can't have, and one of my partners received potatoes instead of bread for his meal. There was a slight mix-up where another group had claimed our 3rd partner's food [that was *not* the staff's fault! The waiter asked them if they're me and they said yes...]. We hadn't even noticed except that the wait between the 2 courses was starting to get a bit long. The manager came to us personally to explain the mix-up and apologise for the inconvenience. He had brought the 2nd dish out for us, but thought we would prefer to all eat together. In order for the food not to go to waste, he let us have an extra dish on the house, and the people who (accidentally...) stole our food *also* got to keep that on the house. This should give you an idea just how friendly and welcoming this place is. Everyone we dealt with was incredibly friendly and polite and the food, as I mentioned, is absolutely delicious. I especially recommend the banana bread. It's the owner's mother's recipe - and you can taste that. If you're interested in pottery, you can also buy ceramics from them. All the dishes are served in the Kiln's own ceramics, and they're available for purchase. Definitely check that out. We didn't buy any because we're not in the market for new dishes, but if you are, consider them!
Alexander N . 2024-07-23
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Had dinner here, every dish was delicious, well proportioned and fairly priced. Highly recommend
Rory Fisher . 2024-07-23
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The Kiln is one of my favourite places for a friendly chat with friends, neighbours or work colleagues. Staff are always friendly, the food is brilliant, and the ambience is just right for an enjoyable conversation. Sometimes, the waether is even good enough to site outside - but not often, or nopt for long :( Love the view into the working pottery.
Dave C . 2024-07-18
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Great as ever and free 2 hour car parking right there which is a great bonus
John Atkinson . 2024-07-15
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Had a lovely experience. Amazing food and drinks! Really attentive and caring service. Shoutout to the lovely waitress gave us great recommendations. Only downside I would say tables are a bit small. Would totally recommend.
lexy . 2024-07-12
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Confused as to why hummus, falafel n pita have to be served as separate dishes or part of a deal .
LuXuriouS . 2024-07-11
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The place had a lovely and cozy vibe and the food was nice. I have to say that the green labneh was absolutely the best. The banana bread was warm and crispy in the edges which gave it a nice texture. I have to come back to taste the other dishes. The waiter was very friendly!
Enas Filimban . 2024-07-10
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Wonderful building, restaurant and ambience. Very friendly staff with a great menu. Food, beer and wine were really good (if very slightly over priced)
akita1232017 . 2024-07-07
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Turkish food restaurant The food is delicious, of course We ordered a Turkish breakfast and it was excellent We ordered falafel, and the falafel was dry And good orange juice We paid 30 pounds, which is expensive
Ameerh Ahmad . 2024-07-07
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Could not find a fault with anything. Amazing service, delicious small plates.. everything we had was fresh and full of flavour. Definitely be back soon
Tahir Bashir . 2024-07-03
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Excellent service. Impressed with the Lebanese inspired cuisine. Will definitely be coming back here again!
Elissa Gh . 2024-07-03
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Arrived at 12:15pm sat down and ordered our meal. 45 minutes later still waiting. The pizza was put in to cook at 1pm. Had to wait another 10 minutes for order to arrive. 50 minutes later we sat down and eventually had our meal. Very poor service.
Mike . 2024-06-30
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Food is good. Atmosphere is cosy. Staff friendly. Food service very slow and plate by plate so whole party might not eat together. Don’t bring kids.
GFL1234 . 2024-06-30
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We love Kiln. We come on a regular basis and are never disappointed. We particularly like the labneh and halloumi pittas. The food and service are truly excellent. Thanks!
sarahpicker . 2024-06-25
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Hickey beer delish, food was great, service pretty miserable/bit useless (no check back, forgot a dish, zero chat/smiles) but luckily food good enough to make up for it. Best dishes were the halloumi pita, muhamarrah, labneh, beetroot (the sauce it was in was divine). Falafel nice but came so long after everything else (forgotten) was a bit bland on its own. Really nice vibe, just a shame about service!
Libby Wales . 2024-06-08
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Delicious food, very small portions, extremely rude member of staff. They forget that dining should be a special experience, and utterly spoilt our evening.
Becci Dyson . 2024-06-08
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I was not expecting the food to be that good! Everything tasted extremely fresh and well prepared. As well as a free pottery class. Brilliant. Staff was very lovely as well. Already looking forward to coming back.
Veronica Hardy . 2024-06-05
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Lovely food, friendly staff. Service was a little slow to begin with but once we ordered food came quickly and the staff were attentive. We felt the portion sizes were good. Would recommend.
Hanna Sewell . 2024-06-02
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Incredible food and a lovely pottery experience to go with it! Thanks Kiln team and Jun Rhee!
Lisa Sha . 2024-06-01
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Don't understand some of the negative recent reviews. The atmosphere was relaxed, the staff helpful, friendly and attentive without being over-bearing. The food was excellent, our server talked us through the menu, and everything was delicious, the cod and kofta being the highlights. Finished with cocktails and lovely desserts. Not the cheapest, not the largest portions, but good food and good value. If you want your plate plied high with rubbish, go to 'Spoons.
Frankie S . 2024-05-30
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We booked a large group for lunch (11 people) and they were excellent. We all felt very well taken care of; the staff were super friendly and helpful, and the food was incredible. We even took home some amazing pottery from their kiln! Such a great place to go, I can’t recommend them enough !!
Mel Lawson . 2024-05-10
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Superb cocktails and tasty food. Great friendly atmosphere, loved it here!
Nick Pinkerton . 2024-05-05
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We came here twice during our weekend trip to Newcastle, so we’re pretty big fans. The flavours of the food and ambiance of the bar/restaurant are 5 ⭐️. However, we found the service to be a bit hasty in clearing our plates while we were still picking at dips. Secondly, the Turkish Breakfast was lovely,” - but it really needed a hummus or dip of some sort on the plate. Overall a great spot - the homemade sourdough pittas are incredible.
ailis w . 2024-05-05
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came for my boyfriends birthday with his family. It was mentioned in the booking, after they asked "whats the occasion?", but they made no reference to this at all which i found a bit weird. also, the blonde manager woman was kinda terrible and seemed annoyed to be serving us? huge props to the guy with red in his hair, he took over serving and was pretty sick and my bfs mum loved him. portion wise/money wise, the portions are small and they say to get 2-3 per person. please bare in mind the hummus comes without pita so you have to pay extra for pita (slightly confusing..... what the hell). really yummy food to be fair just expensive and dont think I would come if it wasnt an occasion. would come back if i was rich or there was an occasion. :) HUGELY RECOMMEND THE CHOCOLATE GANACHE THOUGH. I WOULD COME BACK SOLELY FOR THIS!
lorna b . 2024-04-12
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Fantastic sharing plates with excellent service. The sourdough pittas were delicious, as was everything we were dipping them into. The lamb koftes stood out.
Ben Colley . 2024-04-08
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Ate today after making a booking online. We thought we’d give Kiln another go after last few visits which were disappointing due to service and lack of staff interaction. We have supported Kiln since it’s very first week of opening, through Covid, through many facelifts & changes however sad to say it’s poor. Seated today pushed right to the back on a tiny table & chair right in the way of main thoroughfare to toilets. The issue we’ve had with the last few occasions is the ineptness of the staff who when you enter leave you standing awkwardly without even an acknowledgment & choose to look away as if it’s someone else’s job to acknowledge. Ordered cake, coffee & lamb kofta. Went to look at cakes and abruptly asked what else I was having, really poor communication with other staff and with customers. Food placed down, no interaction, no returning to checking all ok, just really basic things in hospitality. Kofta overpowered with garlic and very basic for cost, sliced onion , cucumber and mayo in pitta. I ordered a coffee however my partner who wanted a beer was never asked what he’d like & staff member walked off before he had time to say. We watched on awkwardly as a large table had been over charged and the waitress stood there blankly looking at them instead of trying to resolve the situation for around 10 minutes. Paid the bill no interaction again to enquire if all had been ok and no ‘goodbyes’. Just poor across the board.
Zoe Armistead . 2024-04-01
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A great place for Mediterranean food.
Khalid Alderaa . 2024-03-30
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Lovely Mediterranean style food, nice staff and meaningful pottery tasting session with Jun
Maria Fernandez . 2024-03-30
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Great brunch spot. Nice staff. Relaxed atmosphere
Kathryn . 2024-03-24
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Hidden gem in ouseburn, great beers and even better food but the service has been shocking recently. One member of staff in particular was rude, unhelpful and soured what was otherwise a great experience.
Ali Graham . 2024-03-20
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Delicious Mediterranean cuisine in a lovely restaurant with great service. Be careful you will be tempted to buy the pottery
Sam Platt . 2024-03-19
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Love going to our local, great selection of gin and cocktails, incredibly attentive staff. Alway receive a warm welcome and will definitely be back.
Jay Dunlavy . 2024-03-16
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Best restaurant in newcastle. Period. Serving Middle Eastern/Mediterranean style tapas which were SO flavourful and fresh made with high quality ingredients, the food was well presented, the atmosphere was super cozy and comfortable, we got all but 2 dishes on the menu as we wanted a range of dishes to try; most dishes were 10/10 however falafels were dry and over cooked, they served a nice range of cocktails - although I didn’t like mine as it tasted too much like liquorice (but we went for my birthday celebration and they took it off the bill as a present🫶🏻❤️). The staff were so so kind and super friendly, we were just chatting away and we they even gave us really good recommendations for dishes - super polite and knowledgeable about their restaurant. There is no competition as to what the best restaurant in newcastle is, it IS this one! 💖 (and I’m a simple girl so obviously my fave thing was the houmous and freshly made pita😘🤌🏼) NEED to go back for brunch!
Gracie Robertson . 2024-03-12
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Wow! This place was amazing. Food was phenomenal, service was excellent and the atmosphere was fab. A must go to if you’re in Newcastle.
April Burns . 2024-03-06
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Calm, quiet place, good for morning coffee or food.. You can buy a unique ceramic stuff or enjoy pottery class.
M. S. . 2024-03-05
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Great venue great food and free pottery classes ☺️
Alannah Busby (Mrs B) . 2024-03-05
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I visited Kiln this Sunday with my wife and two young kids. We got booked no problem and the staff seemed attentive and pleasant. The food took quite a while but the staff were happy to oblige some pitta whilst we waited, as the kids were getting restless. The food was delicious and all was good. We asked for the bill as we were ready to leave. This is where the 3 star rating comes in.. As the young member of staff brought over the bill, she mentioned “the next reservation is waiting to be seated in five minutes...’ I mean I’m literally paying the bill! What does she want me to do, go greet them and take their order!? We ate our meal in about 10 minutes and waited for about 45… So rude! And it’s a shame because it’s a lovely place and the food is decent!
Lewis Parkin . 2024-03-03
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Visited Kiln with friends for a birthday Table booked for 7pm Arrived promptly but had to wait 5-10 minutes for table which we thought was Ok We waited another 10 mins to have our order taken and even longer to order a bottle of wine When the food came one of the orders of Cod was exceedingly very small compared to the same dish another was having We complained and we would have to wait 15 mins for a new dish or accept it and they would deduct it from the bill We chose the latter However when attempting to order dessert we were informed the table was for 11/2 hours only! Never before mentioned when booking! We said that we were ,ate to sit down but the very nice waitress said it made no difference and we had to be off the table for 8.30 This brought our evening to an abrupt end and we felt very shortchanged indeed The service was not good but the waitress was very nice and apologetic and clearly she doesn’t make the rules I would not visit again though nor particularly recommend it
Mary C . 2024-03-02
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Visited kiln for a birthday celebration Food was good but portion size of cod extremely small ..size of a match box! We booked online but we're not informed that we only had table for only 1hr 30mins. We ordered and ate our food as was brought by staff but when it came to ordering desserts were told that we had only 15mins left at the table!!! This is not enough time to eat a 3 course meal and have a coffee. Our meal was cut short abruptly and we felt rushed to vacate table and leave. Will not be going back which is such a shame because enjoyed the food
lesleyrE8277AK . 2024-03-02
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Our waitress was very rude and made us fell uncomfortable and unwanted there. We asked for the bill, and waited ages to pay. Won’t be going back
E9958HMrebeccak . 2024-02-25
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Discovered this place a week ago and we have already been back for more! The meze is wonderful and the staff take real care with recommendations and describing the food when asked. Best hummus I have had in the UK as well! We signed up for the free pottery class and it was a great experience.
Beth . 2024-02-24
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We were quite disappointed sadly. The flatbread sandwich came cold and a bit tasteless. We waited 34 minutes for the mezes. The atmosphere is also very packed with very little staff
Hans Antov . 2024-02-24
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Very tasty food was served, unfortunately our service was poor. The waitress was disinterested, and we did not receive all items that we ordered. We felt overlooked by the staff. Unfortunate, since we had such high expectations. Disappointed.
Nicholas Coulthard (Nick) . 2024-02-24
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Yet again no seabass or cod !! Makes the menu less inviting !! Why bother having a menu unless you are going to stock it ! Staff not bothered . We were regulars , no more !!!
sheilapN6079DA . 2024-02-19
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We went around 7 on a Sunday evening and the restaurant was pleasantly busy. The service was great with food coming out straight away and just rolling as and when. All of the plates were delicious but I would definitely recommend the hummus starter! I’ve lived in Newcastle for 3 years and only just come across this gem but will definitely be recommending to friends! Bonus was the adorable dog at the table next to us
Niamh H . 2024-02-18
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The small plates are excellent with a large variety of dishes. The cocktails are also fantastic.
Sam Stow . 2024-02-12
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I keep returning to this wonderful place. Embassy of the flavours and great service.
Magda R . 2024-02-11
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Despite booking a Saturday Night Dinner table in advance, we were told on entry that the restaurant required our table back within 1hr 20mins, which on the face of it was fine. However, our food was not fully delivered to our table until 50-60 minutes later. When we finished our mains around 1hr 10 mins into this timeframe, we were offered the dessert menu, before the waiter went away, then returned to re-iterate that they needed the table back, meaning we could not order and enjoy dessert. Overall staff were polite, but it felt like we were rushed to get through our meals, and out of the restaurant. This gave the strong impression that the restaurant prioritises "churn" over quality of food and customer experience.
Robert Bury . 2024-02-04
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Lovely place with welcoming staff. Always a good way to spend a couple of hours
Kirsty Clydesdale . 2024-01-15
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Stood at the counter for nearly 10 mins today, guy serving coffee was merrily chatting with his mate and inviting him for Xmas day whilst making coffee....other staff appeared and also chatted to them both. No acknowledgement, no eye contact, no...."I will be with you in a minute " No lunch for me 🤨
Amanda Ford . 2023-12-19
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Visited with friends this afternoon. Really friendly service, food was amazing & great venue! I loved the Middle Eastern Brunch (Turkish Breakfast)! Will definitely be back!
TheWhitleyOne . 2023-12-15
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this is an absolute beautiful venue ! food was amazing and cooked to perfection it was a family celebration , my sons birthday ,and the staff were so friendly and helpful . this is a " must visit " place . we will definitely be returning , hopefully soon
tracywoodfine . 2023-11-21
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Cute spot, good food. Great service. Staff were very nice We tried 10 dishes and the ones I recommend are - Muhammara Burrata Roasted beet Konro leek Pitta
Fazzyf1 . 2023-11-19
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Very nice coffee and delicious breakfast
Fahed A . 2023-11-16
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Really disappointing time at Kiln, we went at about 12pm on a Tuesday for some brunch and the service was really bad. They only had two members of staff working so we waited ages for our order to be taken and our food took a really long time to be served with pretty rude service too. I had the eggs with feta and spinach & it was so watery and unenjoyable, it was really bizarre. However I have had a nice evening meal here before so hopefully it was just a fluke
Claudia Mayall . 2023-11-08
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We stopped by for lunch and enjoyed the delicious food, although the portions were a bit small for the price. It's on the pricier side, but the taste made up for it. The atmosphere is fantastic, and I personally enjoyed the ambiance. Service was good too. Overall, a great place for a tasty meal in a lovely setting, despite the portion size and cost.
Hamed zeidabadinejad . 2023-11-07
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We had a very relaxing evening here, the music choice is excellent. Food was good, we are not huge fans of small plates, however we managed to put together a tasty dinner. Service is a bit hit and miss, the waitress was mostly working alone and it was busy. We would happily return.
whistlestop . 2023-11-06
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Beautiful place for a bite to eat or a drink. Had been wanting to come for a while and was not dissapointes, flawless and welcoming service with amazing food. The best lamb shank I have ever had.
sean Reynolds . 2023-11-06
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A great atmosphere and location. The room is next to a pottery which can be seen lit up from your table, really cool. The food was mezze style and the advise on how much to have was excellent. The food was really good, and we will return!
Marco_Ferraro . 2023-11-03
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Fantastic Mediterranean dinner, Tasty lamb kofta’s, crushed potatoes a must !! lovely customer service. We will be back
S D . 2023-11-02
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Had an amazing meal in a very nice ambiance, it is definitely worth stopping by!
Emma . 2023-10-26
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Good food, good service and a good atmosphere. If you like to share and eat and not to break the bank, this is the place to go. While we were there, one of our party took ill. The staff couldn’t do enough for us. Greatest appreciated. Will go back with family again. The sea bass is highly recommended. Need to have the skill to avoid the bones.
Mohan George . 2023-10-10
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The turkish breakfast with an americano is one of THE finest breakfasts Ive ever had. Lovely surroundings and nice people. What else could you want? So get your mullet out and your half masts on down to this exceptional hipster hang out. Open to everyone of course!!!
David B . 2023-10-09
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The food was excellent, as were the wines. Try the steak. It is amazing. The service was very professional and friendly.
480BC . 2023-10-07
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Very warm and cozy place for a cup of coffee and a chat with friends
Asan Li . 2023-10-05
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…but that seems a long time ago now. After my last rather disappointing visit a little while ago, I thought I’d give it another go. Didn’t have a reservation but the friendly staff member 1 got me a table. It was the only table without a candle or light, pretty dark there, I thought they would bring me a candle once seated but that didn’t happen. Small details… The entire service brigade seemed exchanged, I do like a bit of continuity, in particular when they used to have excellent staff and front of house who even knew what my first drink would be and what cocktail I’d have after food. I always wondered why there was such a high turnover of excellent members of staff, they certainly are an asset to the business, it seems strange. I ordered lamb koftas which I had in the past, also some crushed potatoes. The wait for my £9 cocktail was rather long, after perhaps 30 minutes it was eventually presented by staff member 2. I then waited for the food. 1 hour 10 (!) for the two rather sad looking kebabs put in font of me by staff member 3. Potatoes were a no show, I waited another 5 minutes for them and decided not to let the kebabs get cold. The £11 kebabs were very dense and chewy, the pickles required a chisel and I am sure it said cauliflower on the menu but that was missing too. The kebabs from years ago were tender and succulent, pretty much the opposite of what I had now. It reminded me of the burrata that once was really good but then became uninspired and dull. Once finished, staff member 4 asked ‘can I take these?’, referring to the plate and cutlery, without asking if I liked it. I had enough and asked for the bill. The bill still had the potatoes on it so I asked for them to be taken off. While waiting for the amended bill, staff member 5 came with some potatoes. So they didn’t forget them as I had assumed. I said “sorry, these are about 20 minutes too late, I am already in the process of paying”. Also, the £5 potatoes didn’t look crushed, they just looked like boiled potatoes to me. There were occasional problems with Kiln in the past, once I had badly undercooked fish on two separate occasions, I even contacted the place via Messenger with a picture and the reply was “we won’t reply via social … you can ring us” which I thought was very inappropriate, it’s not ‘social’ and I used that from of contact because I didn’t want to write a bad review as I really liked Kiln, then. Based on the pic, I would have been petrified if that had been my restaurant and I didn’t even get a ‘sorry’. Anyway, I won’t go back, I used to wave the flag, now it’s chaotic, the food has gone downhill dramatically, I also find it too expensive for what it is and where it is and I think that the monstrosity of a new bar has ruined a lot of the old cosiness.
jaybee67 . 2023-09-24
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I used to love this place… …but that seems a long time ago now. After my last rather disappointing visit a little while ago, I thought I’d give it another go. Didn’t have a reservation but the friendly staff member 1 got me a table. It was the only table without a candle or light, pretty dark there, I thought they would bring me a candle once seated but that didn’t happen. Small details… The entire service brigade seemed exchanged, I do like a bit of continuity, in particular when they used to have excellent staff and front of house who even knew what my first drink would be and what cocktail I’d have after food. I always wondered why there was such a high turnover of excellent members of staff, they certainly are an asset to the business, it seems strange. I ordered lamb koftas which I had in the past, also some crushed potatoes. The wait for my £9 cocktail was rather long, after perhaps 30 minutes it was eventually presented by staff member 2. I then waited for the food. 1 hour 10 (!) for the two rather sad looking kebabs put in font of me by staff member 3. Potatoes were a no show, I waited another 5 minutes for them and decided not to let the kebabs get cold. The £11 kebabs were very dense and chewy, the pickles required a chisel and I am sure it said cauliflower on the menu but that was missing too. The kebabs from years ago were tender and succulent, pretty much the opposite of what I had now. It reminded me of the burrata that once was really good but then became uninspired and dull. Once finished, staff member 4 asked ‘can I take these?’, referring to the plate and cutlery, without asking if I liked it. I had enough and asked for the bill. The bill still had the potatoes on it so I asked for them to be taken off. While waiting for the amended bill, staff member 5 came with some potatoes. So they didn’t forget them as I had assumed. I said “sorry, these are about 20 minutes too late, I am already in the process of paying”. Also, the £5 potatoes didn’t look crushed, they just looked like boiled potatoes to me. There were occasional problems with Kiln in the past, once I had badly undercooked fish on two separate occasions, I even contacted the place via Messenger with a picture and the reply was “we won’t reply via social … you can ring us” which I thought was very inappropriate, it’s not ‘social’ and I used that from of contact because I didn’t want to write a bad review as I really liked Kiln, then. Based on the pic, I would have been petrified if that had been my restaurant and I didn’t even get a ‘sorry’. Anyway, I won’t go back, I used to wave the flag, now it’s chaotic, the food has gone downhill dramatically, I also find it too expensive for what it is and where it is and I think that the monstrosity of a new bar has ruined a lot of the old cosiness.
Joerg Bergner . 2023-09-24
MORE AT Google
Best food and atmosphere in Newcastle. Every dish is unique - of the kind you’ve never eaten before. Had no idea what half the options were, but you can trust the menu. Vegetarian dishes are fantastic. Thought each dish was our favourite until the next one arrived. Really intimate dining, perfect for couples. In the heart of Ouseburn too, so there are great pubs next door for before and afterwards. The working kiln is such a unique characteristic - the artist was working away the whole time we were in. This place is a gem. Unique dining experience, and brilliant value considering the craft involved. We had four dishes and drinks, for under £50. We paid the same at a cheapy Italian the night before. Can’t recommend highly enough.
byneilmac . 2023-09-23
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4 of us ate here today and had a nightmare experience. Dirty cutlery, missing cutlery, Ignored by staff on multiple occasions, even when we had full eye contact and I had my hand in the air. One of our 4 meals turned up nearly 10 minutes after the other 3 meals and of the 4 2 were uneatable. Due to super high levels of spice. (Even when the party is used to spicy Arabic food after living in the middle East for years). the food was far too spicy to eat. We were only asked how the food was when the table was cleared. I told the server that 2 of the meals were inedible but we wanted to pay the bill and go. They wouldn't let us pay the bill until the chef was ready to come.e and talk to us about the food. At this point I finally had to demand the bill because I was going to leave and didn't want to have some chef come to my table and argue with me about the food or the 2 meals we left. Tables, chairs, cutlery etc looks like a cheap coffee shop. Most staff ere ignorant except for a couple of exceptions. Terrible food, small portions and over priced for what you get.
Rory McFarling . 2023-09-17
MORE AT Google
Food had gone downhill since last visit. Group of four ended up with a bit of a chaotic mismatch of dishes. Bread arrived 10 minutes after plates of far too wet and sloppy dips. Big chunks of raw garlic in the salad. An aubergine main...
752jaypee . 2023-09-16
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We were introduced to this wonderful restaurant on a foodie walking tour today. We had sharing platters, including a wonderful cheese, home made hummus, red pepper dip, freshly made pittas and a delicious wine to wash it down. Very nice.
Gail Keenan . 2023-09-13
MORE AT Google
12th September, I went to the Kiln for a “Meetup” event. It was made all the more enjoyable by the kindness of its staff. Pablo and Mia made sure that I had my water and made sure the bottle was full. I enjoyed my beetroot...
Susanna M . 2023-09-13
MORE AT TripAdvisor
Lovely atmosphere. Good sharing food. Really attentive staff (thanks Brandon). 6 dishes between the 2 of us was a bit too much but hard to choose.
kittyr156 . 2023-09-06
MORE AT TripAdvisor
We had an amazing meal at Kiln at the weekend. The staff were incredibly helpful with my partner's dietary requirements. He's dairy and gluten free, and the chef came and had a chat with him to see what would be best to order. His food came out on a separate plate as well to avoid any contamination. I loved it here and can't wait to visit again.
Laura Eastwood . 2023-09-05
MORE AT Google
The sourdough za’atar goats cheese pita was amazing
Dann B . 2023-09-03
MORE AT Google
Incredible place! Food and staff are gorgeous!
Ash B . 2023-09-02
MORE AT Google
It's a modern industrial-designed restaurant. The menu is very simple, with only a few dishes, but a lot of vegan and dairy-free options. The food is good and affordable. The staff is ok. The best thing about this place is after dinner you can sign up for 45 mins free pottery experience and I signed up for next week. Hopefully, it goes well. If the pottery experience is better than the restaurant itself, I will come back to change the score. 【Additional review for the pottery experience: I really dislike their pottery experience. They basically don’t ask you what you want to do and just assign you to do sth they planed for you. They don’t care how you are doing, don’t offer you help and don’t show you the exact steps, and you won’t even know until the end you were just there to squish some clays instead of doing sth proper and take it to home with you!!! How do they expect the customers want to come back if you don’t even enjoy your first experience? This whole FREE POTTERY EXPERIENCE IS JUST A FALSE ADVERTISEMENT for the restaurant. I would rather go to better pottery place and pay for someone who is more patient and offering clear instructions rather than play clay for 45 mins and get nothing back at all. Pure disappointment.】
Etheria H . 2023-08-25
MORE AT Google
Great brunch, lovely atmosphere and nice staff. Could stay here all day.
Chris Roberts . 2023-08-23
MORE AT Google
Fantastic meal here. Love the Middle Eastern inspired small plates! The little table lamps add a touch of romanticism! Great sized portions! You can have a wonder to the pottery area and see all the work in progress. They use these plates for serving food which gives you some inspiration!! It’s also dog friendly which is a big bonus!!!!
Elisa Winstanley . 2023-08-21
MORE AT Google
Wow. Unbelievable little place. Perfect coffee, great friendly service, and lush atmosphere.
R H . 2023-08-21
MORE AT Google
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441 Opinions
I'm changing my reviews from 5 to 1 star as the service was very humiliating! I went with my children in the morning for breakfast before her GCSE exam to calm her down but unfortunately totally the opposite happened. Order wasnt served and everyone order even people after us was served. I reminded her with my order she said i'll give it take away! Ok. I asked for disposable forks, she came throwing bunch of metal forks on my table! I went to say I need disposables she gave them to me very angry! I am the one who should be angry as we didn't get what we want! I was very sad and decided to go to speak to her after dropping children off to school. I told her that wasn't right and not accepted and we were very disappointed! The other girl came very rudely saying she got your point and now do you need a free drink! Is this the way to treat your mistakes! Not apologizing but giving free drinks! What a shame! We loved this place and was very convenient being next to school! But we have loads of other options now!
103 Opinions
Brilliant all round but please get some marmalade to go with the toast. Jam for breakfast ugh! Otherwise a great experience.
608 Opinions
Cant comment on food but drinks are great . The place has a great vibe and plays some great tunes.
215 Opinions