KFC Wakefield - Calder Park in Wakefield

Terrible. The food always has something missing or is stone cold. The drinks are flat. Do not recommend.

Did not follow instructions. I asked for no mayo, no ketchup, and no lettuce. It came with all of it and what seemed like extra mayo. Every time they get it wrong at this place.

Fresh and big portions, highly recommended

Car pulled up at my drive waited from 20 08 .. and left at 20 12 and left leaving nothing

OK, apart from the missing part of the order

the delivery driver was very nice

There was items missing from my order. Not happy. Want a full refund. My order was a meal deal bargain, So there was items missing from my order.

First time I’ve used you, you really got me on a hole because I was stuck at a hotel and my car is broken down

Terrible customer service, half of food missing

All good no problems. arrived good and hot.

The burgers were very dry hardly any sauce or salad chicken was very rough chips cold wasn’t happy at all

Not worth the price nowadays. We keep trying again but it's a long wait and disappointing result unfortunately.

Just the usual from them... forgot the Gravys and the wings in our party bucket. absolute basics still can't be achieved.

food was flat cold and dripping up fat. couldn't eat it went in bin

The staff are very rude. I ordered the food, the woman who gave me it didn’t speak a word. My son then got up to ask for some sauce, they were all just stood around talking. Then a delivery driver came in and they served him and still continued to ignore my son, completely ignored him in the end he walked off. They spent the whole time we were there talking to each other behind the counter. This place is only 2 minutes from my house but I’d rather drive to a different kfc than have to experience that again.

Took over 1 hour and was freezing cold had to bin it

Food cold and cans put on the food why?

This is honestly the worst KFC I’ve ever been to. Late afternoon (3.30pm) on a weekday so practically deserted and the place is absolutely disgusting. Food all over the floor and every single table was covered in food waste. It looked like it hadn’t been wiped down since the lunchtime rush and no-one did any cleaning in the 30mins I was there. If that’s what front of house looks like, I dread to think how filthy the kitchen/food prep area must be. I know you’ll respond saying, “we pride ourselves on our cleanliness. We’ll do better next time”, but you won’t. There’s a complaint from 2 weeks ago saying exactly the same thing. KFC HQ really need to intervene.

Chicken grey! And hard. Cold! 7 chips that aren’t even full size chips. Laughable!! £30 in the bin. If I could get my child out of bed and drive to the shop I fkin would!!!!!! If you have a brain don’t buy from this kfc!

Ordered a meal that should come with a 1.5l bottle of Pepsi and didn’t get the drink

I like the original chicken pieces, bit of a rip off now. Prices gone up 80% in last 2 months

Food arrived cold, several items missing from order and so much salt part of the order was inedible

Absolutely disgusting place. We visited and it was quiet but yet every table hadn't been wiped down so rubbish and bits of food all over the place no excuse as it was so quiet but staff was too busy chatting to clean. The food was poor over cooked dry and hard. We ordered table service from the screen inside and yet they just shouted for us to come get it so wasn't table service. Won't be visiting again.

My food was very cold when I received it.

Ordered at 17.45 came at 19.24 said 10-25 mins to deliver. Driver wasn't given house number either.....

Wasn’t happy with my chicken it was the smallest most driest piece of chicken couldn’t even eat it and I ordered the gravy and I got a tub of beans and the burger was all squished like it had been thrown in the box wasn’t happy with the quality at all and for the price and the fact I’ve been at work since 6am I’m very disappointed

Food was cold when it arrived and was not worth the money paid

courier was very polite and friendly.

I did complain that it was all cold but never got a reply for which I think is disappointing!!! Waste of £40

majority of the order was missing!!!!

Everything was cold and things missing

Food was cold due to cans of pop being put in same bag, and the chicken was overcooked. Only good thing was the corn cob

Food was really crap spent nearly £13 on burger meal with two pieces of chicken one was cut from arse bone and other was both wings. And everything was cold . Would avoid. Have Burger King instead next door that was decent.

Husband collected party bucket got home no chips not worth 40 minute round trip to get them no receipt so couldn’t really do anything

Just receive my delivery. The bag was turn open some food was missing. Not Happy

I have to be honest. It was a traumatic experience for me and my partner to visit KFC on the night after a stressful day's work on 29/12/2024. The chips were not well fried. It was soggy and tasted like rancid oil was used in frying it, and the same with the chicken; it didn't have a pleasant taste at all. Having me visit KFC at the Calder park again will take a miracle. It was my first experience, and it wasn't a good one. I have to throw my £20 worth of food away. However, I must mention the lady who attended to me; the customer service and ambience were also okay. The twister wrap I also bought was okay that was all I could eat.

Desperate for a good clean, both in eating area and toilets. Toilets smelt of stail urine.

my food was all crushed in the box i have orded twice now and i want my money back it was cold

To be fair the food was fine... The wings were not crispy but everything else was as you would expect. Issues were the dirty tables and floor... Really loud music and it was really cold.

Items missing, cold and undercooked. poor tonight.

Waiting in car park for 15 minutes before two employees walked out looking like lost sheep. They hadn't taken car regs so didn't know who's orders were who's (and there was only one other car waiting). Eventually I got out of car, confirmed my order, and left. Got home and ordered was wrong! Shocking service.

Chicken was dehydrated wings good gravy was clumpy too cold

when i got my food the gravy was everywhere me not realsing i came into my house cravy everywhere all over me on my nee carpet and the delivery guy just looked cluless

Several missing items, no customer support, robbery

Food was delayed by over 1 hour and food was clap cold by the time it was finally delivered!!

Not the best KFC. Fillet burger was overcooked, the coating dark. Chips were Just cooked and soggy. The corn on the cob was very small.

Delivery driver was very polite

Visited on the 28th November 2024 at 9:54pm. The woman at the drive through was extremely rude. Slamming the window shut as my husband attempted to request cups twice. The second time loudly exclaiming “see you later!” As she handed over food without even asking if we needed anything else. I didn’t get the woman’s name but she had a mole under her left nostril. Then when we went to eat the food in the car, the box containing the chips and gravy completely collapsed through and we had to pick chips up from the car floor and centre console. Thank god the lids were on the gravy securely for once or someone could’ve gotten seriously hurt. You’d think seeing a heavily pregnant woman in the car would spur them to take extra care. Absolute laughing stock

Asked for no mayo and was not adhered to despite me being allergic

Bag was soggy and food wasn’t very warm

Got a call from driver to say delivery i had to tell them that i was at my address 10 minutes later got delivered food weas clap cold didnt enjoy went in the bin.i suggest having delivery driver knoing where thy arw going and use sat nav

Not good today. the delivery time kept going up and up. The food was really cold. Very disappointing

Paid and money was taken from my balance, refused to give me the food and then trying to get me to pay again! I explained I can’t afford to pay twice, it’s overpriced as it is and not a single bit of help offered. For a company as big as KFC they should see it was their mistake and give my meal out of courtesy. AVOID

My mum got bad food poisoning from this store. Bins over flowing, toilets disgusting unusable and staff very ignorant

It took over an hour from ordering for a courier to get to the restaurant and a hour and half in total for food to get to us and when it did arrive everything was cold as though it had just been sat on the side waiting for the courier to arrive

The food was all freezing and bad quality, about 10 chips which were all hard and cold and the chicken tasted off and was also cold. Lovely driver but terrible food

Haven't been to KFC for year's so thought I would give it a try. Usually go to Mc Donald's...if I am totally honest. There was three of us and a child aged 2 and a half...order various things on the menus. It cost me 33 pounds and honestly I have never seen such small portions in all my life. Honestly the regular chips looked like a kiddies portion. They weren't hot at all. I was definitely disappointed with the dry chicken and measly portion sizes. Not for me deffo not value for money and not like it used to be like! Very dissatisfied......

not been delivered to me but says it has

This is the second time I’ve used KFC drive thru and the quality of food is absolutely disgusting. The chicken is like it’s been left in their “hot plate” for the whole day and full of oil. Had to use tissue to take the oil out. See the picture of the colour of the tissue!! THIS IS NOT KFC!! I am absolutely angry and disappointed. KFC HEAD OFFICE NEED TO INTERVENE. An apology is NOT acceptable!!!! Before you ask for receipt they hardly ever hand one out at drive thru!!

4 Mini fillets missing food cold never order from KFC again

Received everything this time, one of the parts of our zinger meal was put in the boneless banquet but not a problem. Food quality was good.

full tub of gravy spilt over the food and its all soggy

Was good but had delivered corn on the cob instead of beans

Terrible - missed several items from the order, everything was freezing cold, literally horrendous

well what csnn I say overcooked chicken beans like rocks and they miss the bottle of diet pepsi with my family order very disappointed

chicken fillet not fresh. chicken legs very tiny for price and dry. poor. do not order from here

no idea where it is but its not here

food was cold, they didn't read my note or simply ignored it, i won't be ordering again

fries were great, but wrong drink, original piece chicken was very dry like it had been sitting out for ages. The zinger burger had no spice at all just a chicken burger with a shred of lettuce and a bit of mayo. I could be wrong but I thought the whole point of Zingers were that they were spicy hot

Delivery driver was so polite!! Please give him recognition☺️

Package was not sealed on arrival and a portion of bbq bites are missing

Quick service but food not great. Felt like it had been kept warm for a long time, not fresh.

Very impersonable, tables dirty, waste bin full. Regrettably, the chips and burger were cool and close to cold.

All good. Fresh and hot. Thank you.

Literally a 3 minute drive up the road but good lukewarm. Dip missing, but then it isn’t a KFC Calder Park order if there isn’t at least one missing/incorrect order.

I put in an order and expected it to take 5 minutes. I was shocked as when I went to stand by the counter, my order was called out only about 20 seconds after placing the order. I said to myself they must have got something wrong, but to my surprise, everything was right and tasty well done, kfc.

Me and my partner arrived at the drive through at 20:20 and was informed that they did not have any of the following avaliable- - Chicken wings -Chicken strips -Chicken burgers I am surprised considering this fast food chain specialise In Chicken and sadly does not have any stock available. Very disappointed.

Delivery time was useless. Said 1 time at point of order to then be changed multiple times for the food to then turn up cold and missing items

The food was fresh and of good quality. The staff were friendly and helpful.

I order from here every week but this week it was so bad overcooked chicken and it was cold all i can say is you could do better

Not arrived and didn’t know where it is as it says delivered

Ordered a boneless banquet, they forgot to put in the gravy and the sweet chilli sauce. Only ordered kfc to have gravy with my chicken really, not only did they forget that but they forgot the sauce too, leaving me with neither of my tasty dips and a loads of dry chicken.

items in the order were missing

Staff seem depressed/ miserable & overworked??? Surprising as the restaurant wasn't too busy. My food was warm at best. I ordered a two piece classic meal. I got two leg pieces. I asked for a breast piece. Apparently they had run out . I think this is not acceptable its the core product of this business. The manager of this store is either cutting corners to save on profit? Or there's a real problem . I gave two stars and I'm being generous.

Driver was exceptional however food was appalling

Items missing, what was there was cold

some of order missing. 2 gravyand bbq sauce. burgers looked like they were thrown together. no care or attention at all

Cost nearly £50 to feed a family of 5, one meal was sent back due to being cold, another portion of chips had a black hair in so sent back also. The rest of the meals were just about warm, not piping hot. The restaurant itself was filthy with chicken wing bones scattered across the floor which stayed there the whole of our visit whilst the 3 women behind the counter stood around talking when not serving. It wasn’t overly busy so keeping on top of cleaning shouldn’t have been an issue. Will not return or recommend.

Great clean place to call in when you're travelling 👍

Half the Food Was flat cold realy disappointed had to reheat tasted lousy ended up in bin realy not happy

Popcorn chicken missing from the order again

Incorrect order again. Incorrect drinks. Incorrect sides . Delivery time changed and no dips. Seems to be a re accruing problem !!

Ordered to take out, got back and realised 3 items were missing from our order, and 1 item was completely wrong. Went in after to let them know, they weren’t pleasant or apologetic and couldn't believe that they could’ve possibly packed it wrong. Don’t bother going to this branch, the chicken we did get was the driest chicken you could ever imagine.

I asked for corn on cob and got beans. I ordered chicken fillet it never arrived

I order 3 cans of pop, 2 Pepsi max and 1 tango. I received 2 cans of 7up. Not great!!

Delivery was good but I got only half a pack of chips and 2 chicken not 4

It's rare to get a franchise outlet that stands out, but this KFC really did. Attentive staff, well cooked and presented food and clean seating area. Well done to the staff & management.

Guy was extremely rude when dropping off the food. Usually people very friendly but he acted as if he didn’t want to be there and somehow was my fault. Very poor attitude.

Every time i order there is something missing! Its frustrating! If it was just once thats fine but its every time!

My order was wrong and would like a refund please