Burger King in Wakefield

There was zero quiet. Actually had a kid scream in my face. There’s 11 staff i kid you not and things are moving at glacial pace. And yet the one at cedar court near my home has 2 staff and is very fast. The table at the back right is so close to the wall i cant sit behind it and it’s fixed to the ground.

When I placed the order we were charged 1 pound so I went to the counter and asked they said that they couldn't put in 5 pound so they had to add 1 because a the deal was on the app and not on the register the food was amazing and they gave me 11 onion rings instead of 9. And the chips were covered in delicious seasonings.

What can I say..... ordered a whopper meal, vegan royale, chips n onions rings. I was given a cup to choose a drink and the choices was, coke, coke, coke or coke. No diet, no Fanta and nothing else. The tables were full of advertising cards that were ripped or in a bad state. The food was the same as any other burger King and staff seemed OK.

Nice hot food , very slow, rude 17 year olds 2ho have not got a clue , waiting over 20 minutes for 1 meal.

Karen serving was really nice and Informative

Lovely staff, always goes above and beyond on our order when we do come in.

Fast service. Great customer experience

Another great service ..my granddaughters love it here ..thanks so much ..

Friendly staff, lovely and clean inside. Food lovely as always, thank you!

Karen was the highlight of my trip to Burger King, she was delightful, she filled my chips right up to the brim. She also gave me a staff discount, and threw in some of the cheese bites as well for free. She really looks after her customers. Please Burger King take care of this woman, as she has taken care of me

Really great service.chantell and karen interacted with our family and made us feel at home. I would recommend this place over any other bugerking. I will be coming back

Always wonderful service. I've got a store closer to home but still go to this one because I know it'll be great. The staff are always helpful, polite and friendly and the food is always tasty. 11/10 😁

Chantelle looked after me really well, great service!

One of the best burger Kings I've been to. Friendly staff, great service and really clean premises. 👌

Grace gave very good and quick service.

Really tasty food and great service 👍

The sun was shining and we treated the children. Amazing service by Grace. she was fast and efficient. Alex He was very polite and even had a laugh with the children. Amazing atmosphere and good quality food by Cooper. Definitely coming again!

Good but where were the big macs?

Visited with grandchildren.No bottled water to purchase and very abrupt member of staff refused tap water."not allowed ". I asked if they had wraps"No go next door if you want a wrap" Filthy toilets. Horrible experience . I have tried to make a complaint to the Adil management team who own the franchaise and was told by a member of staff at the unit it had to go via them.

The last four times been there ask for a crispy chicken without the sauce got a Angus beef I done eat red meat and still put it on sick staff not listening the food is cooked good been to today 13.07.24 and my burger was missing well done

The food here is actually fine, but after spending nearly £40 I think it's pretty pathetic to be asked to pay 30p for a tiny pot of mayonnaise, the only sauce you don't pay for is ketchup.

When this place opened it was pretty good, however it has significantly declined over the years. The last few times I've been the wait for the food has been long, my order was wrong, the toilets have been absolutely filthy and the place was overall quite dirty. The drinks machine wasn't cooling properly, was extremely dirty and had a vile stench coming from it. My drink was horrendously warm and also had a trace of the vile smell coming from the machine. The service is quite poor and I've found some of the staff to be rude. A few of them are alright, however when the drinks from the machine were warm and I complained, the manager couldn't be less helpful and rudely responded with 'It's the same as last time' and was rather dismissive. If the drinks machine isn't cooling properly then we deserve a notice beforehand. A refund or alternative wasn't even offered. The food was fine, however I am absolutely let down by the fact they were happy for us to use a filthy, defective drinks machine and not offer an alternative.

Just make sure you repeat your order to them n make them repeat it back to you, they can't follow simple instruction on your order, everytime I've been here it's always messed up like today I ordered a bacon cesar Angus n what I actually got from them was a peppercorn Angus with too much leaf on it.. Good job I'm not allergic to it n good job I was home before I realised, this is completely unacceptable to me, I work hard for my money n I feel like having a nice little treat from time to time but feel like I've just been bent over in that burger King n not in a good way 20odd quid for a messed up order that wasn't a large meal at all.. need to sort the staff out cos if that was my chef screwing up all time they would of been sacked not instantly everyone deserve a second chance but after that you'd be gone matey.

Went in today with the kids , amazing service, served by maxwell and he was fast and efficient. He was very polite and even had a laugh with the kids. Amazing atmosphere and good quality food. Definitely coming again!

3/5 items were wrong, all food was cold and dry.

Had to wait more than 20mins for 1 burger.

I call over once a month when visiting my daughter , We visit for lunch, Karen the manager always friendly , speaks to everyone, shop always clean & tidy , more shops should follow Karen & her staff , 5 stars yet again yesterday 😀

Whopper was awful and dry Cheese burger came wrong after queuing 33 minutes. Rude when asking for it changed for that new burger to come back cold. Manager/supervisor he was arrogant and came across rude to his members off staff.

Friendly helpful staff and the food was served nice and hot! Will be back next time I need a burger !

Been a couple of times. Food hot and fresh. On each occasion we we served by Adam,a polite helpful young man who when not serving constantly cleaned. Great ambassador for your company

Food is always fresh and spot on, 10/10 would definitely recommend and would definitely come here again!

Absolute fantastic service from Karen she needs a pay rise

The staff are rude. Order on the app as I collect the points x they don’t have a qr code readers x so out dated. When it’s wrong on the app x they blame the app not u . I would never use this place again. And when it’s wrong they just say there no manager to correct it . My advice to anyone don’t use them

It was 5.30. Shop was empty. Ordered food. Fizzy drinks was warm like machine was broken when I told them I was told its because there no ice to put in it, i dont normally have ice anyway and the pop was flat! Food was flat cold. No warm drinks to purchase and no ice cream even though it was on the menu screen flashing as new

Disgusting place. Dirty tables sticky floor not working fizzy drinks machine, been told after purchase. Anding up with just from fridge. Toilets covered with pee even on wall. AVOID

No ice for drinks. No sauces. Front of house service is extremely poor.

The food was abysmal no sauces just thrown in the bag and left in the counter for deliveroo to collect and it arrived freezing will not buy from Burger King again

Maybe it's just me but I prefer my whopper hot not cold

Great variety of vegetarian food, and what I like about Burger King is that they always include vegetarian options during promotions, too, unlike their competition. In fact, they're miles ahead of the competition. Great stuff BK.

It's the third time and last time I will be visiting here which is a shame as service is great. I ordered a double whopper and a kids cheese burger meal when it arrived the bread was so stale, I ended up taking the buns off . It could of been a one off but it's the third time in a span of over a year but never gets any better.

Cleanest fast food place I've been in, in ages .

Online delivery order. Big order, half arrived cold. Wouldn't bother. Other franchises of burger in wakefield are better. Stay clear of this one!!!

Cleanest friendliest place ever

Absolutely revolting, not even edible don’t go

Nice restaurant with helpful staff and the food was delicious 😋 and has all the meals you would want! 🥳

Worst fast food I've ever had lady behind counter could not understand English won't return

Made my order to take away was completely wrong yet again

Dont do small fries, dont have a scanner to get or use loyalty points, dissappointed really, will go to KFC next door next time

5 star service very clean premises Very very friendly staff food prepared fresh within 5 mins would definitely visit again

Quick service and good food. When asked regarding scanning the app they couldn’t for some reason.

Waste of money- no sauce on our burgers, just dry patties with garnish. No sauce for the chicken nuggets. And the food was cold.

Great service here, lovely lady behind counter. Food and drink fine, toilet clean.

Went to the Calder park site at Wakefield at the service was fantastic! Atmosphere was very laid back ( everyone must've had them Sunday vibes 😁) and the good was piping hot and served promptly. I love burger king and this site did not disappoint 🤭

Food normally cold. Drinks machine works sometimes other times the drink doesnt look normal. Total waste of money

Food was cold burgers was not cooked properly the ice machine wS broken only water or hot coke The bathrooms filthy My daughter orderd a whopper they have her a kids cheese burger with cold hard bread bun

Ordered meals and then AFTER paying he said the drink machine was not working correctly and drinks would not be cold! It was like drinking river water. Bread was really dry and the chicken Royale tasted like it had been sat for ages

Waited ten minutes at a deserted counter, not a soul in sight. Eventually four staff appeared from around the back in convoy. No soft drink machine, in fact no soft drinks.. but she took my ‘meal’ order anyway knowing this but didn’t tell me until after. Ordered loaded fries🤔 don’t know what they were loaded with because it certainly wasn’t cheese and bacon. Poor service. Will not return.

Excellent Burger King. Karen is the reason the place runs so well.

Food was cold and my burger was pink in the middle. Wasn’t fresh at all and certainly not made to order. To be honest I was really disappointed. Especially when two meals are over £20. Feel absolutely horrific today.

Its great but expensive as for a fast food

The food was really tasty but they were some really noisy kids which made us leave. Staff were okay.

Never been too keen on their food but this was awful,bread bun was quite dry and fell apart in my hands. Will never eat a burger King again. Wish I'd taken a picture now.

It's not often these days you are presented with what is pictured on the menu. Called in here today, you don't often find a Burger King where we live so thought I would give it a whirl. Lovely customer service from the middle aged lady serving. Food was quick but more importantly perfect. Just like the photo! A proper burger! Value for Money: 10/10 Customer service: 10/10 Qulaity of Food: 10/10

Staff member extremely rude and abrupt (Tall ginger hair female, unfortunately didn’t get her name as wearing no name badge). The tables were dirty but no one sat inside. Staff members vaping at the back door with the door open, clear to see the vape smoke entering the kitchen where the food is prepared. Wouldn’t return this Burger King Durkar.

Paid for cheesy chips and didn't get them. Burgers less than average. Expensive for what we got. Won't be returning

I don’t often write reviews but I was extremely disappointed in the quality of food. Cold and stale buns. The worst/embarrassing part of the whole experience was the lead (so called man in charge) swearing at the staff for being too slow and constantly shouting at the poor lady and gent (lacking experience) working along side him telling them to hurry up aggressively and very unprofessional. Sad to see and won’t be going back again anytime soon.

Shocking food. Overpriced. Cold.

Just had a take away from this branch. It was quite frankly disgusting, both burgers were cold in the center and the chips tasted like they were old and from two days Before. In addition the staff were rude and insulting. I would recommend that anyone wanting a burger give this place a wide berth.

Had the double whopper, the burgers were very dry and so was the bread bun, if it was my first time having a Burger King to be honest it would be the last, wish I went next door to KFC

Food took too long to get, Was cold when I got it and was way too expensive for what I received, won't be using ever again 😡😡

Went with wife and grand daughter on Friday looked to see what I wanted by picture on the wall and wife ordered me a double beefburgers meal with bacon I ordered this because there was lots of bacon hanging over the sides it looked good on the picture on the wall it actually came to me with 2 minute pieces of bacon that looked uncooked what a letdown I've been in many times before and got excellent meal but this was just rubbish and cold

Exactly what you would expect. It's burger King. No stand out good or bad points.

Polite staff, went out of their way to be cheerful and helpful on Christmas Eve. Fast service and good Fast food.

Poor all round, the restaurant was empty but table's were dirty and we cleaned them ourselves before eating. Food was really average, wife returned her burger and onion rings as they were cold. Heating was on full blast- no cost of living crisis here! Won't visit this one again.

A smaller place than usual, but still as good as other venues

Ist time at Wakefield,it was Excellent,the Young man in charge was first class. Also the rest of the staff I spoke to were very pleasant. Will visit again. Bonus was my Whopper mm mm. Best burger seller 😋 for me. JJ.

What a waste of money all food Stone cold! Large chips had about 6 in each box.

I love the serenity of the environment

It's ok at BK, I find the prices are way too high though. Clean place, good food just a tad too high prices

Bloody rubbish really. Need their extraction units cleaning for a start.

Burgers great as always but the bun was dry just upset the prices have shot up and you have to pay to have cheese slice on yre burger

I don't know how these places keep going. The staff need to cheer up a bit. The size of the burger, well!!!

Nice till fast food establishment. You don't feel rushed by staff. Clean.

Excellent burgers,meals,bit pricey but better than the old wimpeys.

Only 2 staff working and got my burgers fast. These guys shouldn't have to run a restaurant like this with only 2! Burgers were good. 👍

There was only 2 staff working. God love them they were getting the food out quickly. Fair play to them .

I was pleasantly surprised by the amount of taste in the vegan burger and service was quick and accurate. The only reason for 4 stars is that when we visited neither they or the business next door had coffee available?! Coffee is a staple to many and should never be unavailable.

Terrible quality of service. Staff stood around talking and ignoring customers. Very long waits on drive through. * Dropped chips and manager didn't even bother to help, just pointing at the bin.

Nice facility, friendly staff and clean restroom 👍

Too long await, only four staff, but food was good

It was ok but the bread bun on the whopper fell apart like it was a bit stale. Had better...

Lovely burgers but good god they've shrunk since I last had one.

Called in for an early lunch with grandchildren. Food great, very clean. Only negative male WC not working so only toilets were female / disabled.

You usually can't go wrong with the BK Bacon Double XL Burger meal, it's the best burger they do in my opinion - all meat taste and no fussy fillings or sauces, it's the (usually) the same whichever BK restaurant you choose ....but when I when I ordered from this restaurant I was disappointed - the burger had a mushy consistency and didn't quite taste as good as I've had in the past! I'd just done a long work shift, it was getting late so i just wanted something quick and fulfilling but sadly this experience has put me off BK for a while.

This Burger King is always clean and the staff are always really helpful, the food is always fresh tasting. The only thing to look out for is the car park, you only get 60 minutes stay, even if your one minute over the company that looks after the car park fines you. £100 or £60 if you pay early, just be careful on a busy day.

This was a poor poor place, I have been here in the past and it used to be ok, burger bread was dry and broke up when I picked it up, the burgers where almost cold, the fries had too much salt on them, wont be going back here for a long time. 👎👎👎

Service was absolutely disgraceful. Queue of 3 customers being ignored, male member of staff walking around feebly appearing to sweep up. Chatting to other staff. After 10 minutes waiting there was still one person waiting to be served in front of me. I walked out, a waste of time! Don't bother

Went here had a double whopper, the bread wasnt good it fell apart when I picked the burger up to eat it (it was as if the bread was out of date), the burgers were hardly warm there was big chunks of lettuce on, now Idon't mind a bit of lettuce but not the size of my the size of that it was, the chips were very very salty, this is the worst BK that I have ever had, will not be going back to this BK for a long while

The food was the same as any other Burger King but the front door really does need some attention, every time it's opened it makes a really high pitched screech which was making my little one jump every time it opened I suppose this wouldn't be a problem if you aren't eating it.

Walked in, only 1 table taken and No queue. Stood for 5 mins for a woman to shout “Alex some customers” a man walked over to me slowly then walked away. Left with no food, very poor. Get rid of Alex👊🏻