KFC Tonbridge - High Street in Tonbridge and Malling

Shocking service, avoid ! Ordered online, said 30 minutes for ‘priority’ delivery which I paid an extra £3 for ! turned into 1 hour 30 hours…2hours… and then THEY CANCELLED THE ORDER !!!!! 😮😮😮😮 What an absolute disgrace, the manager should be fired !

Not happy that kids fruit shoots were sent instead of Tangos.

The driver was very caring and kind

Food arrived hot and was very tasty. Very happy that no food items were missing. However, knocked off a star as there should have been 2 drinks, but only one was delivered

all the fries were missing and was 30mins past expected order time

Out of 5 prices of Original Chicken received 1 rib and 4 drumsticks. which is atrocious. Where are the thighs?? this is not the first time. Nothing wrong with Just eat and the delivery service. Just poor from KFC

Food was stone cold, all chicken was squashed and all skin was off we didn’t receive our gravy

This is the third time there was something missing in our order. This time the chicken popcorns were not in the bag! As with the other times it was not enough of an issue and it was late a night. Basically it has convinced us not to use KFC again.

Food was stone cold on delivery

food was cold, but have children that need to go to bed so couldn't wait any longer.

It’s a KFC so as a standard the food is ok. I’ve been three times and each time something had been wrong with my order when I got home. Either I got a drumstick instead of hot wings or my buffalo bites were bbq bites. I get that it’s busy but just read the order back to me and check it before you give it to me.

2 corn cobs expired and not good taste and I suppose to receive 2 salad garden, I receive just one and it's bitter and not good taste.

Delivery guy was very helpful and caring

Was given 2 cans of tango - had asked for 1 tango and 1 Pepsi max. Also no lettuce on zinger burger, just chicken and mayo. For the money charged, not impressed.

Yet another item not included, how do you not include a whole bucket of chicken when ordered? A refund is nice but we would rather just get the food we ordered, just eat should include a way to contact the resturaunt.

The order was a lil colder than wanted but it was ok

Very bad service - takes so long for delivering the order

Ordered BBQ dip, got Tomato instead.. Which sucks, I hate tomato.

Good KFC. Helpful staff. Nice river with benches nearby to eat as takeaway.

pleasant surprise how quick the order came. no issues. will order again.

Worst ever experience with KFC, chicken wasn’t cooked at all and had a weird smell

one item missing spoilt performance

You sent the complete wrong order so I’m guessing you will refund me? I asked the courier to take it back as it’s no good to me

My original order was missing half of the food (Fries, Popcorn chicken and all Mini Fillets). We called the restaurant they asked us to order two dips (which we didn’t want) and they would send us the items. The order has arrived with only the dips, the receipt has been written on by the restaurant stating what we should’ve received. tried calling the restaurant but aren’t answering. I have spent over £40 to still not get the food.

didnt reieve the goods charged me and not getting a refund

I ordered the food for 12.45 . The restaurant said that it will be delivered at 12.59, at 14.19 the order has STILL not arrived . This is absolutely terrible. As it stands i dont know when or IF this will ever arrive. I'd like my money back

Had a chicken fillet burger. Not much chicken, 3 leaves of salad and cooked in old oil or whatever it is cooked in. Avoid this place as they are obviously cutting corners and not using the proper recipe

This is my local kfc and it is pretty consistent. It has improved a lot over the past 5 years. Food is normally very hot as well. The only thing is this is tonbridge so it’s so random what goes on there. One time a friend of mine lobbed a chicken drumstick at me and it hit me in the eye 🙃

My order never arrived it wasn’t delivered to my address ! Where is my order

got my order wrong, they gave me beans instead of gravy

we ordered a 6 piece with 2 fries 2 sides all chicken was legs rock hard and everything eas cold for 28 pound im livid

Half order was missing - chicken over cooked & dry

Hair in chips and in burger forgot half the order when only ordered 3things

Didn’t receive our tango can that we payed for

got the chips in a box rather than a bag and only had 10 chips each in a box! terrible

Food was cold and loads missing from order

Much improved. No app issues ordering.

All chicken was dead cold creamy mash was soggy chips where dry as anything drinks were more or less flat only good thing was the gravy

Always get the orders wrong. Never checks the orders before sending them off with driver. Also food is always cold.

At the ordering stage we were told we had free chicken popcorn coming with our order but it didn’t turn up!

Missing zinger stacker on order.Also wrong drink. Called and not interested in helping just said put in for a refund from just eat.

Meal was missing the bottle of Pepsi and can of pepsi

I ordered a Fanta instead of a Pepsi max

popcorn chicken was missing so was the salad they don't seen to get it right at all

Food was handed to me in a ripped bag with my BBQ bites and chicken everywhere

All of my food was cold!! It was disgusting… it was inedible

Poor. We received four pieces of chicken rather than six. Three of these were legs (the cheapest meat) and there was one thigh, no breast included. The food was cold and quashed. We won't order from KFC again, it's not worth the money.

This particular KFC keeps rejecting or cancelling my orders. Lying that it's shut down. Only later to still say it's open for receiving orders. Please investigate or give a reason why. I orders from Mcdonalds just fine. But that was for a cheaper order.

Cold, items missing really bad

Only two pieces of chicken in rice box . Chicken and chips cold

Wrong burger in one meal. Missing corn in the cob.

First and probably last time ordering with just eat. Far too slow.

Thank you for your hard work. 🙏🏻😊

Food delivered on time not the hottest but had 2 items missing. Not happy at all

popcorn chicken was missing from the order have applied for partial refund

Food was so hot and fresh driver was lovely

Very good and polite delivery driver recommend

popcorn chicken missing from order. Robbery comes to mind

Very quick and polite delivery driver

60 minutes late!! No try almost two hours!!! Food was totally cold and uneatable. Waste of time and money. I want a refund and will not be eating from KFC AGAIN DISGUSTED AND DISAPPOINTED

A portion of chips was missing.

Rude staff and rude day manger refusing to give me my order

I had the wrong burger no chips no hot chicken wings and no mini burger I paid £20.69 for one chicken burger bean gravy and a tin of drink it was disgusting

When we ordered a 14 piece bucket we did not expect to see 10 drumsticks. Indeed the other four pieces are a bit marginal on meat. No breast of chicken in the whole order. VERY DISAPOINTED

I love kfc usually, favorite is a zinger but today it was awful. Over cooked/reheated , so hard and over crispy there was literally no chicken left in it .. not nice at all. My son’s zinger was equally bad. My husband ordered 4 piece colonel meal but wrong item came and instead he got mini fillets . Cans of drink were warm and gravy cold.. a disaster all round really.

Says delivered definitely not been delivered, not at all pleased, absolutely rubbish

I want a refund food was cold and items missing

Spent £31 on food app says it has been delivered and it hasn’t. Not even a phone call from the courier

Over 2hrs from order to delivery and it was freezing cold

Although the food was fine, it was over two hours late! No contact from them and no one answered the phone in the shop!!

I recently bought a twist wrap here but I wasn't even half filled and the chicken tasted like it was cooked the day before and really dry plus there was pretty much no salad in it either and nor happy about it. I've been there a few times and recently has started going down hill were as it never used to be this bad I know how good the twist wrap can be because I had one when it was first introduced and it was lovely and full. I couldn't take it back because I got take away after finishing work as I had family to meet up with and didn't have time to stop. There standards have dropped and won't be going back unless I hear anything good.

Missed half my food. On a £34 order!

My order says delivered but has not been delivered or arrived

Hi when we got the food it was a cold and felt like it had all be cooked for to long it was a bit hard. We was not very happy at all after it costing £30

Food was warm not hot Chips soggy and the chicken was very very greasy

Delivery driver was spot on. But the food was horrible under cooked chicken.

I ordered a drink that I didn't get and the £3 odd I paid for a mini fillet was an absolute joke. The mini fillet was about the size of 4×50p coins and flatter than Zendayas chest.

I did not get my Pepsi Max 1.5L bottle.

we was also missing 2 pieces of chicken

The driver picked up the order 30 min before it was eventually delivered.

We visited the area and stopped at this KFC, the food was great, if only our local KFC could get it this right!! Would definitely use again if we are ever in the area.The only thing that let it down was the toilets, the ladies were out of order so had to use the mens with pee all over the floor! Also the tables had not been cleaned off.

Appears I was the last stop in a long delivery route, food is cold and pretty nasty

Once again errors in the order. Ordered BBQ bites, no problem. Ordered 4 piece Colonels meal, received 4 piece boneless meal. Also in bag was a regular popcorn chicken and chips...not ordered?? Ordered KFC because I was going out so no time to contact restaurant to complain. Not the first time I've had the wrong items.

Food was Luke warm , chips verging on being cold … not enjoyable

Stone cold chips and chicken. The whole meal was disgusting

not impressed about the 9 drum sticks and 1 odd piece of chicken

Within three minutes of ordering

All the food was freezing cold. Embarrassing quality

did not get my food and we check cameras to check

Missing part of my order! Will never order from them again. You just want to eat not chase up what’s missing.

gorgeous, arrived hot for a change!!

Took way to long to deliver not courriers fault they were waiting at shop

Cold food when finely got to me not happy

shocking service. 2 hours from order. the driver couldn't even be bothered to ring the bell. food cold

Nearly 2 hours after ordering!!

he excused his lateness on having two other orders to deliver first. I ordered my meal at 6pm and it took the driver until 6.45 to get it to me cold. I'm so disappointed. I would like a full refund.

Hello KFC, I would like to say that I think you are the best restaurant in the galaxy. Whenever I put a piece of your chicken in my mouth my taste buds dance in happiness. Thank you very much!

The bag was ripped open and the delivery driver ran off when asked why. 2 lots of fries missing from the bag.

Wrong order delivered and missing extra items not ordering again!!

The fillet burger is missing - please refund £6.49