KFC Reading Gate Retail Park in Reading

my meal came but was missing the 8 hot wings

I always enjoy coming here. Friendly staff and quick and accurate service. Food always tasty and got what I ordered.

Everything was delicious all the food was hot and fresh customer service was brilliant the staff there are friendly and helpful.

The staff are so helpful and friendly.

Drive through won’t be open all morning until late afternoon

One of the best kfc in the reading

And when it finally got here it was stone cold my kids refused to eat it

Wow such a delicious food ymmi .Always 5 star KFC for me

Very nice place to eat , staff was very polite I like it

Amazing service , I am very happy with reading gate kfc

Got there 20 mins before close. Went through the drive thru, they couldn’t be bothered to serve me so went to McDonald’s instead

Vimanda, an excellent staff member and delivered good service with the highest quality of food served, there is amazing facilities you can explore through the place, would recommend to all customers visiting the site.

Tasty food, quick food service and very friendly staff

wings over cooked and dry like theyve been in the warmer too long . I asked for no drumsticks and they give me 3 out of a 6 piece variety meal. I don't think they read the information

Very tasty n nice costumer service

KFC is a solid choice when you're craving something tasty and filling. The chicken is consistently crispy on the outside and juicy on the inside, and their signature seasoning gives it that unique flavor you can’t get anywhere else. The sides like the fries, gravy, and corn are great complements to the meal. Service is usually quick, and the food quality is reliable. It’s not fancy, but it definitely hits the spot when you're hungry and want something comforting

KFC always hits the spot! The food is fresh, the portions are generous, and the signature blend of herbs and spices makes every bite delicious. Great value and consistently

today i go to KFC reading gate park but the Indian girl who wear glasses whose name is Sharan is so rude to me her behaviour was so rude to me i did not see such rude type of behaviour from any other restaurant in reading at end i will say the Sharan was so rude

Amazing customer service food was really fresh and hot

Grabbed lunch through the drive through. The service was good although the server was talking very fast so needed to repeat. Ordered the rice bowl and watermelon lime, both are really nice. I don't always want 'junk food' but KFC rice bowls taste nice and feel substantial.

Expensive Macduff does it better but at least real chips

KFC serves up delicious, crispy chicken that’s full of flavor. With tasty sides and quick service, it’s the perfect spot for a satisfying meal.

KFC is a go-to for crispy, flavorful fried chicken with their signature 11 herbs and spices. Tasty sides, quick service, and consistently good food make it a favorite for chicken lovers.

Food was hot and and fresh. Delivery in good time however had wrong items deivered. This store has a habit of doing this almost every time I order from them or go in the drive thru!

Went drive thru lunchtime. Asked for rib piece - got a drumstick! Got coleslaw with no fork!! Fix UP!!!!!!!!!!!

The drive thru is very fast service.

Reading gate food was so tasty fresh service good environment of store nice music lobby clean 👌

Food was bad and wasn’t happy chips cold

Delicious food, staff is so Coperative,we ate a crispy, delicious zinger or other food in a clean restaurant. I never forgot the cleaning of this restaurant so stunning, lighting everything.

turned up at 21:45 and they closed the store when it says that they close at 22:00. Quite disappointing.

Slow service. Unhappy staff badly presented food. Won't visit this KFC again

No KFC taste just plain coating, tad disappointed

they forgot our drinks, messed up our orders then gave us no sort of refund or replacement

Normal KFC. The best chicken 👌👌👌👌❤️

Restaurant 15 mins away, order took far to long, food was cold

Sonia provided us with a great experience ! Thank you

Vdry nice service good restaurant

I like reading gate kfc , always tasty food I got

Terrible staff, dirty inside, krushem machine broken, 7 lazy staff speaking their language behind counter.. AVOID

I asked for no sweetcorn in my rice box and they gave me sweetcorn how have they managed to remember to take the tomatoes out but not take out the sweetcorn

took an hour and a half, when ordered said 15 to 30 mins

Food was cold and had to wait for hour and half …. Poor service

I went into there the drive inn , I had a zinger chicken burger meal Chips in and tango orange drink, They give me food poisoning, 4 days of vomiting and diarrhea. I'm disabled brain injury epilepsy This caused me to have sezuires. I couldn't keep my meds inside me Because non stop vomiting and diarrhea for 4/5 almost , in the end I went to a+e hospital at reading hospital, on a drip now so extremely upset, the service from the staff was disgusting. I witnessed the manager servicing customers and handling money , then straight back doing orders touching food shocking behaviour, aviod this place or you will be ill like myself,

Banging n everything was in the bag

Fast service I love reading gate kfc

Delivery time changed 15/20 mins later after ordering and asked for specific chicken pieces on note but didn’t get them, chips were nearly cold by the time I received the order too.

food was cold chips under cooked

We had to wait a very long time for our food, even though the place wasn't busy at all. When the food finally arrived, the rice portion was missing kidney beans. There was no hot water in the toilet facilities.

Really great customer service from Maira, great food, really happy.

It's a Friday night and I'm hoping to enjoy a meal out. However I'm not sure what's going on in this KFC but it's not good. Staff being disciplined in front of customers, not in English. The atmosphere was tense. The staff behind the counter were not focused on taking orders. Instead, they were raising their voices at each other and several customers were staring at the commotion. Apart from that why is it so cold in the restaurant. I'm not comfortable eating my meal when me and others sat here shivering.

I specifically ordered rib meat but was given 2 legs instead. these were what I really didn't want! not good

not delivered to requested address poor service

I got my food on time it was very hot, so tasty food thanks to reading gate kfc. Always 5 star kfc for me

Yummy food , very hot I enjoyed this party bucket with my family friends everyone enjoyed tasty food . I like it

Delivery driver give my food at right time, food was hot, thanks to reading gate staff

The food was nearly cold on arrival

Placed order @ 17h00. Estimated 30-40 mins arrived @ 18h30. Chips were ice cold & chicken barely warm. Driver was very courteous- no issues there. Don’t think they’ll be ordering from KFC again in a hurry.

Missing half the order how you can charge for a meal and not bring us ridiculous

Timing was off but as usual was hot and tasty

This must be the worst kfc I have ever eaten. Spent £31 on a 10 piece bargain bucket and a tower meal. Chicken was so dry and the chips had to be thrown away

Only 3 words to explain: finger lickin good.

My workmate got served, and then the server walked off, leaving me standing there until I spoke up a few minutes later. My workmate was given the wrong order, it was changed for another wrong order. He gave up and got a refund. I eventually got served and had to wait ages. Are the portion sizes shrinking? Kentucky fried budgie....Chips were warm and soggy, asked for NO ice, got served ice.... No one working seemed to speak or understand English to a basic level. A complete disappointment. Went elsewhere as I was hungry after the 'starter' I had here. won't be going to KFC again, end of.....

the food was ordered at 17:50 arrived at 18:37, which is fine but the food was freezing had to put them in the microwave which is not acceptable to be honest and the side pot of gravey was cold and the beans was solid together like it had just been defrosted... i appreciate a full refund is not going to happen but i ak a regular use of just eat so i expect better here to be honest...a third of the bill being returned woud be acceptable here.

food was cold and kept putting delivey time forward ((

Placed my order early and asked for delivery at 11:10am so it should arrive just before I start my lunch break at work. Driver turned up 15 minutes late, didn’t pay any attention to the notes that I put on for him to find me at work. Food was also cold when I got it and because it was late i had to eat it quickly so that I could eat it while on my lunch break as don’t get long for lunch.

The delivery driver was so polite and friendly I am very happy Thankyou

Freshly cooked order. Tasted lovely.

Pathetic service always give wrong orders when we go through drive through for collection…Orders wraps from drive through but this 4th time I am receiving wrong order. It is very frustrating when we come home and check the order. Always issue of giving wrong orders. And when we call and complain manager argues on the call and went back to return the wrong still they were arguing we us . Very very disappointing

We had a big party order and the staff were great at handling it. Friendly and efficient. Unlike other kfc I've visited, this one didn't miss any of our order off so that a massively plus for us.

The driver was lovely and polite and friendly and helpful very nice and kind and caring very happy with the service

Went through drive thru, ordered meals to then come home and there was 2 kids burgers instead of 2 kids popcorn chicken meals... so had to drive back.. to get the correct meals AND a refund to compensate for having to drive back, correct their mistake and also come home to eat my food that is now cold. The manager was completely not apologetic nor understanding, got told by the woman that I hadn't been clear with my order even though she understood when I ordered as to what I said. Staff training by both team members and managers I'd a definite must. - complaint handling, reading orders back, politeness etc etc. Would get treated better in a pub establishment than a fast food restaurant. I got the correct meals but no refund - poorly dealt with. I suggest when people order here, speak slow and clearly, do their jobs I guess and read the order back and again do their jobs and triple check bag. See You Next Tuesday

Status changed to delivered but has still not arrived 2 hours after ordering

Most of the order was cold or not hot. Even the gravy was lukewarm. Disappointed...

Such nice and friendly staff and really speedy service.

The chicken wasn't fried recently. Can tell its been sitting there for a while. The fries was missing that seasoning that I'm used to from other stores.

All good here the chicken was cooked to perfection. I have been to other KFC's where it wasn't quite right.

The food took 1 hour and 12 mins to be delivered and when it did arrive the food was stone cold absolutely awful

time keep changing ordered at 8pm and had to go to collect food yourself at 9.50pm.

Absolutely amazing service , clean and friendly staff. Highly recommended.

It is KFC. KFC's can varying a bit but this was a nice one.

Recieved only drumsticks in bucket which was disappointing

Better tasting then shinfield road

A decent KFC that wasn't very busy at 8pm on a Saturday night. Food was well made and premises was clean.

Requested certain pieces not given , food was cold not the best experience very disappointing on this occasion :(

Dine in at 6:30pm on a Thursday. Ordered a 4-pc Colonel's Meal and got 3 drumsticks and a thigh. Asked to exchange a drumstick for another thigh and was told "sorry we run out of chicken", at this time of the day? Seriously?

Rude staff , asked for no legs gave me 5 legs . Chicken tasted disgusting .

The food I received wasn’t up to the usual standard. I tried exchanging the chicken piece but the quality remained the same. The outer layer wasn’t crispy, and the inside felt watery. The chips were soggy, and the chicken wings and filet were just okay. Won’t be coming to this kfc outlet

Tables dirty, sticky, asked staff if tables could be wiped down, she looked at me as if I had 2 heads - really??

Delivery driver went the completely wrong way, then just left the food at the bottom of the flat outside without ringing the bell and food just said delivered. Food was missing items. And the food was freezing cold. Not happy and never ordering from here again. Delivery driver was so rude and inconsiderate.

The staff at counter and kitchen were either talking or arguing soooo loudly and annoyingly among their colleagues right from the moment I sat till I left in 5 hours. The look like an indian man and lady were sort of quarrelling. They were not paying attention to customers. What a dissapointment, dear Management please look into the matter as it may tarnish the image of KFC

Complete incompetent staff who never get my order right to busy waffling to each other, just ordered a boneless banquet, get home I've a manky wrap full of mayo, one mini fillet, chips for 8.99 Complete rip off, won't be back again and warn others to give it a wide birth.... not happy...you have people working in their that don't speak or read English that's properly why your staff are getting orders wrong.

No coffee again.no breast or wings just overcooked legs. went to McDonald's

Best location, tasty food &fast service .

food missing, not delivery guys fault. he was quick

My chips was missing again always something missing

Felt like i was disturbing the staff

One server/packer who has a moustache ALWAYS making mistakes the last three times I have been, how difficult is it? Not rocket science Food is not always fresh, chicken can be dry & hard, pot luck to what you get

Good service with friendly behaviour.

Good food in clean environment.

Food is good , place is clean and the staff is very friendly , Kevin the guy from the till is always kind and hard working , i feel welcome .