KFC Preston - Deepdale Shopping Park in Preston

Had to go and pick up after clicking delivery online , said we would get refunded for the taxi money but didn’t give it us. Food was cold and tasted like dog meat

Just eat driver delivered the wrong order, the manager here at KFC went above and beyond to get it sorted for us and the other party. Massive props to them!

Standard KFC but the staff are more cordial than other places in Preston

Order arrived without fries in order

Everything in my order was correct x

Problem with new delivery code. Stood on the doorstep for nearly half an hour but the delivery man would not give me my order. He tried his best, trying to get in contact with someone. Two minutes after he left, the order was left on my doorstep.

I called the store to change the address before the job was assigned to the driver. the driver refused to deliver it to the address I requested and demanded I pay £5 for it to be delivered to the address I changed it to. the food was freezing cold and inedible shocking shocking service

Hour & half late and cold food , absolutely unacceptable

I normally give this place stick but the order was spot on and the driver was nice and friendly

Driver polite friendly and food hit, on time.

KFC Deepdale has lost its standards. I bought Bucket deal. It was Dry, tasteless and difficult to swallow. Next time it was very good. Third time it was salty. It keeps changing. Not sure why

It's Halal, which is handy as some of my family are Muslim. Food is good but the resutrant itself can be a little dirty with sticky tables. Staff are indifferent.

This place isn't hidden disabled friendly, I.e people who have adhd , autistic etc, or generally old and are to proud to ask for help or embarrassed, reason being you can only order on the self order screens, and nobody whatsoever will serve you at a till, they just say decision from the top over my head and not aloud to serve you. Witnessed several people walking out. Good for them, Funny at Lancaster kfc they have no problem serving you at a till. This discrimination needs to be dealt with.

absolute rip off the popcorn chicken box size in the trilogy box meal is now tiny! food cold and not appetising really gone down hill!!

Usually this is an ok KFC, but this time greasy and rancid.

was missing a popcorn chicken meal but the food that arrived was lovely

Missing items and unable to claim it back without a load of palaver...

The food was disgusting, dripping with grease and tasted really bad.

Regular fries is missing and no napkins. Not satisfied this time.

Ordered the rice box sent just lettuce tomato and sweetcorn in a box

order was wrong. delivery time kept going up and up and up. disappointed

They didn't bring me the can of Pepsi I ordered.

All food was stale and overcooked. Gravy was rock hard. Chicken was dry and old. Shocking service from a big food chain

driver rude tried to educate me on my own address chips no different portion size average had better for cost

Very poor service as I always end up with missing items and it’s fair when it’s for your children

just been to pick a big order up, half of it missing and the wraps had no salad or anything on, nothing like they are supposed to be , burger was the same no salad or sauce. all of it was terrible 👎

forgot 2 put my popcorn in the trilogy box and the can of Tango is warm as always. the manager needs sacking at this place. the amount of times I've ordered and had items missing is embarrassing

courier was very polite and super fast.

Not really hot seems to be a regular thing just lately !

Don’t even get my kfc order got £40 worth of stuff got a £12 maccies order so angry just eat can’t do anything

I’m quite unhappy about the order, because it is quite expensive, and it came cold and the chicken was pure bone I’m really upset with this, and if I do not receive a refund or at least half back I will be coming down to KFC to complain because this can’t happen, and I’m going to make sure this goes Far in regards to my order.

Food was cold, missing one can of pop and missing the pineapple stick

Shame the delivery drivers think they are God and park where they want!!!!!

Please thank your staff. I asked for extra mayo and they did exactly as I asked. I know it sounds insignificant, but I’ve ordered countless times and nobody seems to read the requests. Or they do, and ignore them. Thanks for a great meal today. 10/10

After chatting with you about my order. I will NOT be ordering again from you

Our salads were nice! But driver had another two orders to deliver so not sure I’d of been so happy being last drop with hot food.

my brother ordered kfc the other day and got no gravy . just ordered kfc and got no chips . absolute disgusting always forget something.

when the food arrived it was cold. it was to arrive between 13.50 and 14.10 but came at 14.3013.50

Delivery driver knocked on wrong door, I had to go out in my flip flops to catch him

Missing Large Beans from the order of the Party bucket meal.

Amazing delivery driver, 10/10 super friendly.

They never deliver the right food from here ever. Always missing items or just put the complete wrong food in.

The lids on the graveys were not secure and had split out everywhere, the chips were cold and the burgers looked like they had been thrown together. Both meals inedible. The 2 dip pots were also cold. I work nights. I had ordered these for my teenage daughters and they couldn't eat it. Both meals went into the bin. I would like a refund as I paid a lot of money for sub standard food.

didn't deliver the whole order

the food was nice and hot, sometimes it just warm which was really good

when my food arrived there was no drink in my bag

Easily the best KFC in Preston. Food was hot and fresh, order correct. Top gravy.

Ordered a delivery order to Longridge. Made a simple order for 2, put gravy in instead of beans and forgot to add the extra beans to the delivery. Can't even get a simple order correct. What am I meant to do all the way from Longridge? READ THE ORDER RECEIPT PROPERLY!!!!!!! Lazy work 😡

The best kfc I've had in a long time!

No mini fillet burger .. my order is never correct from here .

Address wasn’t changes and driver was trying to extort money from me for 2 minutes down the road

it has not been delivered at all

Managed to forget parts of the order

Where is my order ? Is this what you do to ur customers who keep tracking the food and wait for this long to get it delivered to nowhere ? You have no contact number and very pathetic service

food was cold and most of chips went in the bin never buying anything from there again

Chicken was dried out inside on almost all the 12 pieces and hot wing were missing also rice tasted like it had been in the cardboard for a long while usually very good not this time

Drove to deepdale cos ashton (at 10.10pm) had no hot sides or were able to toast the snack wraps cos they were cleaning everything to scarper at 11on the dot!! The lad and 2 girls on were very helpful, I changed my burger ingredients, added 2 hash browns after doing the order cos I forgot them, and I got the rib piece I always ask for for obv reasons.. Never goin ashton again, what a got crew at deepdale, hope they read this and the lad with blue in his hair n glasses was very pleasant I'LL BE BACK

My food was not delivered! I had to go to work at A&E at the hospital with an empty stomach! Absolutely shocking service I want a full refund!!

Excellent good meal well cooked

The food was okay, the service was rubbish, the staff looked fed up,

lovely meal delivery grate driver realy nice person thank you

The driver was late setting off, and went to the wrong house on arrival (late) The chips were cold and undercooked, and the chicken in the zinger burgers was dry and gristly. Not my favourite experience.

it's was freezing cold food and went in the bin

Hi, sorry, the address is PR2 8WQ, No. 5

I ordered a 10 piece bargain bucket to share, and the chicken was awful. Better at a kebab shop 😖 😱 😨 😰 😢 😫 😖 😱 😨 😰 😢 😫 Chips 🍟 were good 👍.

Good KFC, all the order was there and nicely cooked & nice driver.

Was missing Burger, only got 3 burgers :( was missing the one without Mayo. Person left without food.

driver behaviour was not expected rood

Hey this was a couple of days ago. Ordered ive but had chance to explain as I’ve been in hospital with my little girl but I’m absolutely disgusted with the order I received, I spent nearly £50 and the delivery guy turned up with 1 drink when ordered 3 meals, he told me it’s not he’s problem , I then opened the meals to discover 2 of the box meals was missing chips and the extra pieces of chicken I was absolutely devastated as I spent all that money on an order like that I think it’s a disgrace

meal was cold will still order again but hope the meal is hot this time please thank you

All food cold kept adding time onto order , and gravey opened all over order

Great delivery but the food was horrible. All dried up and stale. Very disappointed with the quality of the food.

Slow service, untidy, tables not cleaned and forcing the cruelty of halal meats on the public without declaring the fact.

lovely meal again definatly my restarant will order again soon thank you top marks 100%

Driver never showed up with our food. Will never use this service again.

meal loved it very tasty thank you will order again soon service great as well

We did not receive the free Hot wings 2 pc.

meal was lush that means very tasty loved it thank you will order again everything perfect including delivery thanks again

Food was never derlivered at all I had to wait with my 2 children over a hour for it to not even turn up

Chiken was little bit salty should improve quality thx

1 x meal missing and + sides missing, stop rushing 🤦‍♀️

Outdone your self's this time, skin on fries crispier than usual and chicken cooked to perfection and gravy is better than last time. As a bonus we received the full order. 10/10 If the children are happy, so are we. Thank you.

Typical KFC, clean tidy with reasonable food. A little too expensive now to be anything more than an infrequent treat. Staff were impressively quick, ordered on the app in the car park - food ready as I walked through the door!

KFC order. Chips where cool, not warm. Did not enjoy this meal. I think drivers have multi drops in the insulated bag. Not what a was expecting , a very lukewarm meal.

The Resturant rung me saying the driver pick up my delivery at 5pm. The food was luke warm not inpressed with the driver being so late

Driver was so nice and so fast food was amazing

Well it's my sons 21st birthday order....He has aspurges syndrome eg form of autism....Ordered his favourite meal OF ALL WHICH MEANS A LOT TO HIM AS A TREAT...I explained it is minutes away....WHICH HE WAS OVER THE MOON ABOUT....Food arrived he said....TOO HIS DISAPPOINTMENT NO FOOD THIS IS ABYSMAL....NOT FOR JUST EAT AS A SERVICE BUT NOW FOR MY SONS DISAPPOINTMENT FOR HIS BIRTHDAY AND HIS FAVOURITE MEAL

Never got the food I want refunding

No food delivered!! Not happy I would like a refund or fit the order to arrive please

Was a late order but everything was luke warm, and no gravy sent. Gave 3/4 to my dogs

Food was fresh and of better proportion than recent previous orders.And well presented.

Food was freezing cold and drink was warm 😡

Food was lovely and fresh. So hot 🔥🔥 always a winner when it's actually warm.

Courier brought the wrong food and I returned it to him. Haven’t received my order or a response from you to various requests to rectify this via the app

Should be 0 stars absolutely disgusting 🤢 how clean are the kitchens

Never have a problem when ordering from this KFC food always right and hot . Driver this evening was great as have the others in the past .

Missing food and drinks also driver knocked like police and run off

Missed extra items on order happens all the times

Absolutely 💯% excellent service from the staff 👏. The food was hot and very tasty. This was a very good experience and we would highly recommend 👌 👍.

Lovely staff, super quick turn around. Place was clean, i just couldnt give kfc a 5 star atmosphere 😂