KFC Oxford Peartree Services in Oxford

Good as usual, just a long wait.

Not the cleanest of service station

Poor quality and pretty tasteless for Fried Chicken ....

Lovely crispy chicken with nice refurnished seating area. Perfect place for families!

If you are expecting a standard KFC experience I would recommend going elsewhere. The staff here are extremely impolite and derogatory. When I wanted to place my order, staff refused to take my order and told me to use the kiosk. He then refused to take my order. It is clear the staff here do not care about their customers, no wonder I have been overcharged unnecessarily. Avoid this place at all costs to prevent yourself from being discriminated by ill-mannered staff. One star is far too generous considering the derogatory language and behaviour I gave received from staff here.

Foods great, service sloooooow !!!

The portion sizes shown on advert screens was not the same size as the ones served. Very small....

Does as it says on the tin. You get what you'd expect

The food was over cooked and I founded a bit hard to chew it. I didn't enjoy it very much.

Stopped here for a break clean and plenty of food locations for a snack.

Food/ drinks nothing special, abd queues were slow. Convenient place to meet friend for a drink outside city centre. BUT BEWARE, if you stay over 2 hours you are fined heftily for parking.

Rarely get what you actually order, think every time I’ve been I have had things missing, pretty sure they do it on purpose now. Spent £31 and only received £20 of it…

Well it's KFC. Good location as it was on our way.

Dreadful toilets, did not stay to eat

Dreadful place and only one EV charger

Steep steps to the toilets which are badly in need of refurbishment. They are a disgrace. Shops look OK. We didn't buy food except a few things from Waitrose.

Late evening travelling home, we stopped to eat. KFC was open and serving. Quickly, our tasty food was ready. It was served hot in a cardboard carton, easy to eat from. Good cold fizzy drink with some ice. Great food, and we'd certainly visit it nearby again. I even bought a loaf of good wholemeal bread from the Little Waitrose from a cheerful assistant.

I love the test of kfc chucken from this place compared to the other one I have gone to in Oxfordshire.

The food is below standard. Full of fat and mine was not cooked through . Took back got fresh but no apology

Old and dated . The toilets and steps down to them need a refit .

Some of the worst KFC I've ever had. Of 4 pieces of original recipe chicken, 3 (3!!!) were legs, what a terrible ratio, so disappointing. The hot wings were the smallest, most dried up things I've ever seen, must have come from an ancient sparrow not a fresh chicken! The chicken tenders were also very dried out as if they'd been sitting there all day (I visited around 2:30 pm Saturday) and the fries were the usual KFC garbage but even more soft, bland and lacking in crispness than usual. Get in the bin.

This has the worst access to the toilets of any service area I know with them being down 2 flights of stairs. If there is a lift or alternative I didn't see it.

Not a normal KFC. Very small portion sizes compared to normal.

Awful. Dreary. Worst Waitrose I have ever been in. Almost no stock. Really depressing.

Understaffed! Staff doing their best

Poor service area, toilets dirty

To be honest, the Kfc here was actually really good. Most services are hit and miss, but the food was fresh, and I really enjoyed it on our stop

Meal was fine tables were dirty as were the general facilities of the services

Every time I come in here the place is a complete mess, bins are forever over flowing, food and wrappers on the floor. I’ve seen this place get busy but that’s no excuse for people to sit and eat in filth.

Went in the evening but I ordered on the app while outside and the meal was ready to pick up instantly. Clean and convenient if travelling

Don’t usually have fast food but was peckish and staying nearby at Travelodge. Good selection mostly chicken based. I tried the chicken wings, chips and a drink for £9. Food was hot though I prefer the spicier buffalo wings from Lidl. Fast service and ordered onscreen. No complaints except pricey for what I got.

One of the worst KFCs I've experienced. Soggy, warm (not hot) chicken, Expensive compared to other KFCs. Bland and slightly dirty eating space. Managed to 2 stars for service as it was quite quick, but otherwise hard to see how it could be worse. Very disappointed.

Absolutely shocking service at Oxford peartree services kfc. 2 men behind counter chatting to another guy customer side of the counter, when I was eventually acknowledged i asked if I could swap the pineapple stick for corn as my grandson does not like pineapple, I was bluntly told and I quote ' no you can't, pineapple is a desert you'll have to have fries ' I replied I already had fries, the guy then said "you'll have to have the pineapple then. Firstly not every child likes pineapple so maybe KFC you should offer choices . Every kfc I have been to have swapped the pineapple for corn with no issue. I instead bought the corn separately which In fairness was cheap enough, however I should not have needed to do so. The worst part though was the arrogance of the kfc staff

It is what it is a welcoming pit-stop.

The staff was helpful,clean and tidy shop great range of food and drink

Typical service stations nothing outstanding nothing to bad. On a busy roundabout. Toilets down two flights of steps. Usual high prices, but does the job.

I felt a general feeling of being uncomfortable ordering and waiting for my order.it must be nice to have a second language that you can take the p,,,, in front of the customer when he has no idea what's being said. F u.

Dismal services, toilets are awful in the bowels of the place. Got here at 10pm on a Saturday , almost everything shut! No Costa, no Greggs, shame because they missed out big time, lots of Oxford fans in and around coming back from Wembley.

Got some orders wrong and staff didn’t listen to request of only thighs - bad service

Food was good. It was fresh you could taste it. The dining area was clean and tidy. Was lucky to go in when it wasn't busy.

Had an incomplete order that needed correcting, service slow even though we used the big tablets, no paper receipt/order, cola was preprepared so with ice was watery, bits of chicken have shrunk. Maybe an off day, I would think twice before going to this one again.

Very quick service, hot, overall experience let down by tables needing a proper wipe to clean between each customer.

had an issue, tried to call the place many times. I would have a better chance of getting ahold of Abraham Lincoln than an employee at this place.

Despite asking the staff politely to clean the tables , we were completely ignored. Hence, we had to clean ourselves.

Not my best KFC. Level of cleanliness is questionable

Okay. I have to start the review off by saying I'm NOT a KFC fan so this review won't lack prejudice. Therefore I'm gonna stick to facts. It's a wheelchair accessible place with Blue badge parking (and normal) for 2 hours and is accessible with loos. See my review of the whole park for more details of this please and a video. The video here is JUST of the KFC which is fairly decent, fairly fast and fairly hot. I would describe the staff as cheerful and hardworking. See my review of Peartree services for more details of access and loos.

Unhelpful staff. Food was a major let down.

Awful delivery service, ordered food at 9 and was told at half 11 that it couldn’t be delivered absolutely embarrassing

Best KFC I’ve ever had, service top notch, quick! fresh and great amount of food for your money, best of all it’s clean and they’d don’t forget a single thing. By far the BEST KFC IN THE COUNTRY. All the best A lad from South Wales

Cold and dry chicken not quick at all. However service was fast.

Stank lịke a bag. The servịce was fast, but suspịcịously fast. Had an ịnterestịng table that ị would have lịked to steal and put on top of my sunroof. Ịf Ị had one.

Good, fast and friendly service normally. Our recent takeaway wasn't ideal due to a missing portion.

Most probably the worst experience of KFC I have had. Chicken dry and tough, like it had been sat around for a while

A bit grubby. Tables could do with a good clean after being used. The whole place could do with knocking down and rebuilding!

Clean n tidy KFC, good service staff.

This KFC is conveniently located in the pear tree service station. It’s our go-to kfc. Chickens cooked fresh and service is quick. They recently did a renovation of the dining area. Spacious and moved the kiosk machines away from the toilet. Highly recommend a kfc break if you need a stop at this service station

Waited about 12 minutes for quite bad service. I went just after Covid so over a year ago. They still don't do the Colonel's Club rewards, but you can order from the app...... Hmm, that sounds a bit dify. Not sure if I'll just stop to use the other services on the A34 or Banbury next time I'm after form finger locking good KFC. THE CHIPS WHERE LUKE warm but we all know this is a problem.

Meh....I love KFC but this was reheated.

Please explain why I ordered 2 of the same meal and 1 turns up with chips and the other has just an empty bag ??? Don't bother ordering as it was also cold

Food arrived quickly but was cold

Place was very dirty. Plenty of empty spaces to sit but all of tables and floor dirty. Bits of food all over the place,overpriced with no service

Firstly ordered on machine. Order collected and drink was wrong but definitely clicked tango not coke. Then the corn was subbed with gravy. And chips are cold. Not good. Also no ice cream. Thanks kids crying now

Had a zinger burger meal and have to say it was spot on really enjoyed it and so did (the wife )

Food was to the usual KFC quality and tasted fresh. However this is the second time I have been in and struggled to find a clean table, with dirty floors and overflowing bins, it was also unpleasant that the toilets could be smelt from the ordering counter. I did not even go in when it was especially busy, so disappointed that they don't either have the staff or the pride/effort to keep it reasonable in there.

The staff were polite and welcoking, the chicken was amazing and the lobby was clean and had plenty of room.

Waited over 30 minutes for food, when it came it was cold. Tables were dirty.

Chicken was abit chewie, not really hot, had gravy which was £2.59 a large pot that had use by 9pm and we didn't get food until 9.15 pm. I wouldn't go back. Not the best.

Visited twice over a weekend. The twister wrap was a bit chewy the first time on Friday night but Sunday afternoon couldn't complain. It's about £1-2 more expensive per item than a high street KFC so be warned. Service bit slow on Friday evening as well despite a very basic order.

Dry food been on the side for god knows how long, miserable staff, so expensive compared to a KFC in major cities, would not use unless absolutely starved.

I only use this services because of the location. They are dirty and grotty. The KFC is very busy.

Fast service and food was good but all the tables were dirty and sticky

Check your burger before taking away. Mine had obviously been on the rack for a long time. Hard bun, brown shrivelled lettuce and cold. The guy did change it but with no apology.

Was very busy but also expected as it's on motorway, loads of coaches and families. Staff tried to move the flow of orders. Maybe a bit voca. They did their best in the conditions present.

Served by a very helpful and friendly man who came running after us when he realised part of our order was missing Thank you so much.

Found 3 feathers over 4 hot wings which had also been lying around for ages. The Zinger Burger had next to no sauce on it and the bread was very dry. When I asked if I could have no ice in my Pepsi Max, they gave me ice and wouldn't change it. Probably the worst KFC I've been to in the UK.

Small KFC on a small services outside Oxford. Only real food place apart from Starbucks for coffee & cake. Usual KFC fare.

Fast food joint that was surprisingly busy on a quiet Wednesday night delivered my meal very swiftly. So 'all good'.

Didn't take pictures 😔 But it's one of the best I've ever taste so far, workers was nice Only thing I don't like is that I can't get spicey chicken otherwise than wings

I waited 25 minutos to be served three was only two guys attending at the counter and very slow no smile or even apologised for keeping me for so long absolutely nothing to recommend !. On top the box meal was totally wrong from what I’ve ordered!.

Literally the nicest vegan chicken burgers I've ever had. Same spices as normal Kfc, and vegan chicken that tastes better than normal chicken, roll mayo and salad in burger all good too, thoroughly recommend

KFC on a services - don't expect perfection but I do expect a friendlier service, as it happens it felt more like I was being interrogated by the gustapo, maybe the heat was causing a few issues, my order was fine however whilst sat eating I watched them get a customers order wrong not once not twice but 4 times...

The chicken was very fresh, and the fries were slightly well done, which is a win for me as soon as someone leaves a table, they are instantly cleaning it ready for the next customer. Great kfc compared to most. 👍

They’ve certainly improved over the past year and the queues aren’t out the door like they used to be. Must have employed some better staff!

Good spot to stretch the awld pegs

Food was lovely and piping hot, fast service Only thing that put me off slightly was the repeat visit from the onsite cleaner who kept blowing her nose in close proximity to us near where the bin was situated in the restaurant, I get that people have to blow their nose and it cannot be helped but it was off putting when you're trying to eat your meal 😐

Ordered from Just eat. After 1 hour of waiting they suddenly canceled the order, presumably because they were closing. The management is clearly unprepared and incompetent. Should be a simple policy to not take orders if you can't fulfill them. Thanks for wasting my time!

Seriously the worst KFC I’ve ever been to. The food tasted and felt stale - I’d have complained in person if I hadn’t taken it away. Rude and disinterested staff.

Stopped to use the toilet and make a phone call

It's is slow but the staff couldn't work faster - they keep up with the orders as its busy. Friendly. Chips are rubbish and always soggy these days and not crispy at all but chicken good.

Smelly toilets. Need refurbishment

Standard KFC as one would expect. However, the woman at the front was miserable and annoyed; when I asked for regular Pepsi instead of Zero...she was quick to say they've ran out and was reluctant to give me a bottle of water, when I asked to swap the drink for water instead. Bottom line is: she shouldn't be at the front, serving customers; if she's in a foul mood.

Went yesterday, service still as slow as ever and not even very busy. The piece of chicken looked like it had been under the lights since the dawn of time when I got outside to eat it. Sadly the worst kfc in Oxfordshire or I've ever been to and I really like kfc. Staff always seem to be moving slower than snail pace and totally unmotivated. Plus was not a hot day but at the order point you could smell the toilets downstairs. Come on kfc get in there and sort the franchise out. Back 2 years later they are still clueless more than 5 customers and they fall apart. Update the 2 men who started at 8pm should run the place cleared the backlog in 10 mins the other two before had built up aas were just stood looking at a the drinks machine half the time.

Tatty services, toilets from the seventies, but has a good selection of outlets for a small venue.

Super busy but the staff were friendly and polite. It was busy but the wait on food was short. Food was lovely.

Hammad was on shift this evening, honestly the kindest person! Very friendly and polite! Absolute legend! I will return again! He provided the best service, definitely an asset to kfc! It's hard to find dedicated staff these days but hammad is a fine example of this! Very happy thank you again!

Dated Services from 1980/90s. Nothing worth writing home about. I would stop elsewhere for food if you have the option. If you are desperate fir KFC then it's adequate.

It was quite late when we visited, so was relieved to find the KFC still open. We used the touch screen ordering, which was so slow to respond, I almost gave up, but decided to persevere, and eventually completed my order and payment, before taking a seat. Although there was a member of staff sweeping the floor, it did look like a couple of the tables, although not filthy, would have benefitted from a wipe clean, but that didn't happen during our stay. As there were only a couple of other customers, our order was ready in good time. The food was enjoyable, hot and not greasy. Unfortunately, there were no moistened finger wipes, (have KFC stopped providing these?) so found I used far more of the dry towels than seemed necessary.

Bad food and service. Chicken burger was stale and dry.

Items missing, really small portions

There was one guy serving the food so a long wait. The food was cold and soggy because it had been sitting waiting. I ordered a vegan burger with hash brown and cheese, paid an extra £1 for them but they hadn't been put on my burger. Will not be returning