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OpinionsNoteTripAdvisor331.5

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Firstly the staff on the drive spoke so fast it sounded like another language. Exactly the same at the payment window. Not asked if I wanted any sauces. The bucket for one was brought to the car with no sauces no napkins and very greasy chicken. I think I someone was in a rush that day.

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Gerry D . 2024-05-14

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The people who work here must not be able to read because for not the first time I’ve ordered from here I haven’t received the full order. For the price being paid (it’s expensive) I should at least get what I ordered and if I want my stuff I have to go in to the store which defeats the purpose of a delivery. It’s on the receipt so why can’t they read the receipt and make sure everything is there? Absolutely useless. I’d be sacked from my job if I was this consistently careless.

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Connor G . 2024-02-25

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On entering the restaurant went to toilet to wash my hands no soap. Went to order meal. Waited a couple of minutes before someone said you've a customer. About six staff behind counter some sitting on counters. Ordered three piece chicken on the bone meal and two hot wings plus black coffee. Got my meal no napkins out front got some from staff. Got to table only two pieces of chicken went to counter Got another piece. Started to eat hot wings both were pink with specks of blood. Went to see manager told her I won't be back Only good thing about meal was the coffee. 14th February 2024 15.58.

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Frank M . 2024-02-15

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This was awful, for the price. Portion sizes are pitiful. I had a boneless banquet meal for £10.20. Chicken tasted like a standard KFC, but is a small portion. Chips too sweet, greasy and vulgar. Needed more beans with my tub of sauce. Also their garlic mayo was too thick and strong. Wouldn't fill a child up never-mind an adult. Bare in mind I only weigh 70kg. Would highly advise anyone to go elsewhere for your moneys worth.

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Jet53556004377 . 2023-12-06

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What a absolute rip off 2 meals boneless banquet and trilogy box £20.10 they are over priced for what you get i will not be back to KFC

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kennyujz . 2023-05-21

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portion sizes were small for the price, not enough to fill you up. the prices are also rising and rising and rising and it is becoming not worth it.

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12345678910111213173 . 2023-02-17

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Just got a takeaway from this branch of KFC. Order was 3 pieces of chicken, chips and a drink. On arriving home I discovered the 3 pieces of chicken were ALL drumsticks that were dried up and hard. I would have expected a selection of cuts of chicken, I've never been served all drumsticks at any other KFC branch. Tried to phone the branch but, as other people on here say, the do not answer the phone. AVOID, AVOID, AVOID!!!!! I will never use this sorry excuse of a fast food restaurant again in my life.

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Traveler06533784192 . 2022-12-14

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Went into KFC Great Western Retail Park around 7.30pm last night restaurant was not very busy but seemed busy for deliveries. Got served and waited ages on our food the deliveries were obviously priority. While standing waiting on our food there were 4 young boys behind the counter making up orders or standing chatting to each other and all of them were swearing. I was absolutely appalled there were kids in the restaurant and they were not talking quietly. Eventually the food was ready and we went to find a seat all of the empty tables were dirty, we cleaned one ourselves food was disgusting and the chips were cold. Will certainly not be back in there.

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margaretwZ7991ZM . 2022-11-11

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See below -terrible service ,asked for no thighs got 5 of them -absolute joke and waste of money Should get a refund for this

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Scott M . 2022-07-17

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Rate my food out of 5 = 0 is to high, staff attitude is a disgrace, food is awful but they have plenty of parking. So park your car speak to the awful staff and eat your pet food

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Travelmanager12 . 2021-10-31

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KFC is really the only fast food outlet we use and the food is usually hot, crispy and delicious. However , this visit resulted in getting sloppy half hot chips and greasy half hot chicken with soft coating. No idea what went wrong here but won’t be hurrying back soon .

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Brandylady . 2021-07-05

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I just went through the drive through and got a trilogy box meal bit when I got home there wasnt a mini fillet inside the box. Not happy about it.

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Iarc-8 . 2021-02-17

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Ordered food from here through Just Eat. The food never showed up so after the advice of KFC I contacted Just eat both online and over the telephone, an hour later still no reply or answer. Called KFC back and the attitude of the person I dealt with was very unprofessional. I was told there was nothing they could do and that I should contact Just Eat! After explaining had and I couldn’t get through to them I got what can only be described as a I don’t care attitude!! Round and round in circles. I understand the point that KFC use just eat as a delivery partner but there needs to be point when someone takes responsibility and helps the paying customer. Not only was there no help offered from KFC, there was also a very negative, not interested attitude from their in store Manager. Shocking!! Will not be using again.

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AndrewC4903 . 2020-09-03

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Midden in here. For a newish unit this place is a tip. Takes the daft staff a good 20 mins to serve a coffee from the machine. Toilets a minging. Pish splashes everywhere and thats the women's

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ratpanic . 2020-08-15

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Disgusting and filthy place. Watched an employee empty the waste bin and when some food spilled to the floor from the black bag she just kicked the food to within the bin area. Do yourself a favour and if you need to eat fast food go elsewhere.

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Jim C . 2020-06-26

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just spent over £40 on food delivery for 2 people! disgusting - thank god half of it was missing!! no-one answering the phones - wish I had read the reviews before ordering - AVOID - expensive and crap

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MoragG19 . 2020-02-12

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