KFC - Folkestone Sandgate Road in Shepway

Super kind staff! I recommend this restaurant.

Refused to take my order from the till point. I'm not prepared to use the filthy touch screens.

Well what can I say???? Not a lot really went to this place for lunch with my son and what a waste of my money coz the food was disgusting as for the chicken bloody hell never again

Dry chicken too much chicken mens toilet door oversized and our order had no drink,or coleslaw.

Beautiful building for the restaurant. Young man was very helpful. Really enjoyed the food.

tasty food friendly delivery 😋

time kept changing was not atall happy with the food it was cold plus the bag it came in was soaking wet food was not eatable will not be ordering from these again this has happened everything I have ordered from you

The driver turned up with my order but it wasn't mine it was for someone else. He took it and said he would take it back to the shop and pick up the correct order and deliver it to me. Order never received

they didn't put in properly beans when I got beans spill in bag on all over other food

the chips were hard and only half cooked and the chicken burger was extremely tough unedible

The best KFC I've been to, meal was served hot and fast. But staffs are not friendly which I don't mind as long as I have a good meal

It suck that our drink never turned up with our meal when it was on the receipt

The food was extremely dry, and the hot wings were disappointingly not crispy at all. Overall, it was quite a letdown.

I am not happy you have not refunded my order as it said delivered and never arrived i will not stand for it no more and will be contacting a legal advisor because it’s ridiculous this has happened multiple times!

Food did not arrive even though it say delivered

where was my coleslaw I ordered?

Gave me the wrong order which was for someone the driver said he had gave it to the wrong person absolute joke telling me to keep it when it was not what I ordered

I didn’t receive my order, it said it’s been delivered but I have received it

Got given someone else’s delivery not what I ordered

I just went in store to order a deal of 2 chicken fillet burgers and 2 popcorn chicken. They told me I have to order that specific deal online. I said OK I'll pay separately for all of the items I would like 2 chicken burgers 2 popcorn chicken and 2 pieces of chicken and they still wouldn't sell me the items I want! That's not an online deal I'm just ordering some food. They actually said no to my order, disgraceful customer service. When someone orders food at a restaurant how can you tell them no? That's the whole reason we came... Because you sell food. So I had to go to the KFC is Cheriton and they gave me the food I wanted with no problem.

Wings where cold chips and burger wrong drink and side

It was great except he didn’t say a word to me and the burger looks as if he had shook it up- overall 7/10

Still awaiting a refund as never received coleslaw on this order was told it would get credited but never did

Supposed to have free pop corn chicken, but got charged when we didn't really want it

I ordered meals and got no drinks with it and it was cold

The food was good but part of the order was missing no popcorn chicken so was a bit disappointed

The order was all wrong. We had missing items and incorrect items

Was out with some friends and was hungry and so we ate here, the service was good and food came fast. Have ordered here before for takeaways and will continue to go here in the future

for the second time we did not receive the popcorn chicken on our party bucket order.

not happy because I don't not get my order and I wiit on my refund

Food cold , 2 tiny pieces of chicken and no chips !!!

Food was cold and missing a meal

great hand off of food. happy and friendly.

Hardly any chips, not only was the chicken wrong it was the smallest piece of chicken I’ve seen was basically a nugget, no salsa, only lettuce, no other salad, can of drink was HOT. Awful will never order from here again.

Took 45 minutes instead of the 15-30 it says online, just for one small meal !? And it was not hot when it arrived

My gravy had spilled all in the bag all the food was drenched in gravy we had to bin the whole thing the gravy was empty and the burger and chips had all wet paper stuck to them we said to the driver why’s the bag wet and he said he doesn’t know and walked off we rang kfc and said there’s nothing they can do so we no have no dinner tonight

As always very good. Staff friendly ,good service,very good foiod .Always clean.

I have always been a fan of KFC from this location, but this time my experience was a major letdown. The food was cold and over-fried.

The gravy was missing off the order and should have been added.

First visit in a long time food quality seems to have gone down hill

kfc left the chicken out but the amazing driver went back and got the rest, he ws amazing thank you

Missing a burger. Checked receipt, item was paid for.

The meal was only Luke warm therefore it was cold when I was only half way through it !!

delivery time kept getting pushed back

I do not know what they’re doing tonight in there, but it’s disgusting

time slot changed twice it took way to long to be delivered

Food missing and wrong burger delivered.

Our order was wrong. Chips cold.

Fries are missing from the order

not happy with the chips I want french fries this is why I stopped having KFC it's not the same

I ordered 2 pieces of chicken and only got one

The salty ness of the chicken burgers were off the scale it’s a big no from me

Just had takeaway 4 pieces of chicken and chips. Chicken dry tasteless chips soggy.

I go there with my daughter and my mum. And every time, we feel relaxed and enjoy our meal....only downside is they don't do hot drinks 🤫🤫

Driver was fine and pleasant but all food was freezing when it arrived.

My order was never delivered to me if I could zero stars I would

Ordered at 17:50 with delivery ETA of 18:10-18:30. ETA then updated at approx. 18:30 to 18:30-18:50. As of 19:10 ETA still 18:30-18:50 and no status update. Food eventually arrived at 19:40.

Delivered to the wrong address and didn’t let me change it and took my money

Took 1. 5 hours to get to us, delivery time kept getting pushed back. Not delivery drivers fault. Was kfc being so slow.

I'm not sure why everytime I order I have items missing. Happens almost everytime. Its a joke at this point. Won't be ordering from Sandgate Road kfc anymore.

received a coleslaw, not the corn cob that I ordered. I don't like coleslaw so was a waste and I missed out on what I actually ordered.

Gave me gravy instead of bean I am very inconvineced it

food didn’t turn up even after calling the restaurant

Stone cold! Courier explained the staff were at the door waiting. Missed can of drink

the food was cold and I had a four piece meal and every piece of chicken was legs not happy about the chicken

It was all cold and the hot wings where legit pink

Delivery driver was very friendly and kind

Delivered the wrong flavoured drink (fruit shoot) ordered orange and got apple and black currant was not very happy

Dry chicken and cold again !!! Missing gracy

We were handed the wrong delivery 3 times. Food cold & nothing like KFCs usual chicken, small chicken in both burgers, cold chips ! Courier needs Training, but biggest disappointment was the low grade of food, a first for KFC. Will expect a refund at least !

Had three items missing from my order, no gravy or free popcorn chicken

BBQ sauce missing. Food not hot

Delivery was early, but food was Cold and went straight through me. Tell your workers to wash there hands.🤢

Deliverd earlier then stated hit & fresh

showed as delivered although the map showed the courier was a distance away when that was changed. no food, no response from kfc and no way to contact justeat directly.

Food was hot and tasty, but the bottle of Pepsi Max was missing.

I never received my whole order was very unimpressed

Looks like KFC use delivery a chance to get rid of the smallest pieces of chicken they have without complaint. I may as well have ordered hot wings going on the size of pieces I got. Won’t get KFC delivered again.

chips and one piece of chicken missing and it was all cold. not impressed

Can of 7up sent instead of a bottle!

Very disappointed with the bucket of chicken as was 80% legs also the chips tasted like chicken gravy which were very salty

Food late. Chips cold. Bag overloaded, so it fell apart in my hands, spilling rice on the floor. No fruit shoot for my son. Request at least a partial refund

But the food was soo salty and missing food

All the food was cold my bottle of drink was missing then tried calling them and no answer absolute joke not the first time had this issue

KFC just isn't what it was really. It's ok, but a major ingredient is missing form the food - love

Delivered by car lovely hot food

Ordered 2 extra hot wings that were missing. Ordered a corn & ended up with a pot of mash potato!!! Absolutely done with KFC on this app!!! Missing items/wrong every time!

Poor delivery person was on a bike and my food was cold

"Good food and good value for money,friendly staff and the only negative from my view is parking, will come back for sure

Well usually I make a point of ordering from the Cheriton kfc. thought I'd give the sandgate Rd one a try. disappointing to say the least. sides missing, chips undercooked and greasy chicken.

I was missing half my order . ordered 6 hot wings only got 2

Once again the order was missing items which is strange when it constitute part of the bucket meal

Chicken was over cooked you could tell had been sitting there a while

Dry, luke warm, overcooked chicken.

one drink was wrong. could have been hotter.

burger temperature was not hot enough to enjoy

The chicken was dry, and batter was hard.

The chicken and goes where cooked on very old oil and left food greasy and inedible waste of money

It was all a bit cold but the delivery was on time. There was no installation around the food

Done with just eat - no refunds every order missing at least two items