KFC Canterbury - Whitefriars Shopping Centre in Canterbury

Delivery time was repeatedly changed and we eventually received our food an hour and a half after the order was placed. When it did arrive it was all too cold to enjoy. Except the Can of drink which was warm from being placed right next to the food.

Every time I’ve ordered there has been foot missing

Nice hot food and pleasant courier , pleased

took over 100 minutes to receive the delivery. The chips were soggy and Luke warm

Delivery was on time. Food was awful, cold and items missing. Will never order KFC for delivery again y

1 item missing, paid for 2x original chicken peices twice, but only got 1 so instead of 4 peices I got 2

The Package was open and one item were missing as well and the food was cold too!

Very good and courier was fine.

It was very good. The Courier was fine also. Just

Fries came in just a bag and seems less than ordered

Sent. How do I attach the food of wrong order?

Never received my order from this delivery guy ! This is a shame suddenly the order has been put as delivered but no one came and no contact at all from the person who supposed to deliver !

delivery driver was an absolute hero, so kind and delivered my food so quickly i was flabbergasted!!!

my dinner was missing a drink that I ordered.

Waited ages even though it said 30 minutes when ordered total joke

Known for sending you ice lollies when you order cookies repeatedly, been happening to me for over a year now. I can’t even complain because their phones are always “busy”.

Just re-ordered, chose a time and it was delivered cheerfully!

Other than the driver knocking the door practically off the hinges, the fresh coleslaw was delivered as a frozen block

Great experience, friendly delivery driver and hot food perfectly on time

Was nice and tasty. Courier was fine and all delivered fine. Thank you.

Kissing items and no refund yet

Chicken was dry and the coating was horrid, like that of a back street 'all round' kebab take away.

Good customer service, lovely people -afroja

took an hour to get deolivered driver admitted to delivering multiple offers together food cou

Chicken was very dry and order was missing some items.

the wrong drink was sent and the ones that were sent were warm

Never tastes good in this branch, tables are always dirty,

Scabby chicken... dried out... obviously been hanging around in the shop for a while... and how hard is it to deliver a drink that is cold and therefore ready to drink!

Good customer service - hollie and afroja

The food was good 👍 and the service was very fast. The girl was very friendly and helpful..(Afroja)👏

Never got my order didn’t even read to note and or called. Was not in the right location. Was waiting for my order never came. Didn’t use verification code so how was it delivered

the food was cold, didn’t get my mash, drink were warm and the popcorn chicken tasted like it was sat in the box for ages

We ordered 3 10 piece wing meals and received 15 wings in a bucket with three portions of fries on the side, I have tried ringing and requesting a refund but haven’t had a single peep out of them

Very nice food and good service from hollie

Good service, lovely food, good amount of food given, i really appreciate this Service, from hollie

As usual, items missing and Luke warm.

I told him leave out said the door. But nothing outside

Unfortunately our cookie was missing

Tiny serving of fries, literally no more than 12.

Chicken a bit over cooked - very dark but tasty as usual. ON time delivery by polite courier.

1 of 4 ordered sauces received, cold drinks that were hot, delivery driver had me go outside of my flat and stand there for at least 5 minutes because he was lost even though my pin was accurate. He was very very rude

I then had to go meet the driver as couldn’t read maps. Driver needs letting go or real training an checks

Very good. Tasty. Unfortunately, one burger fillet was mostly batter, crunchy batter and hardly any chicken. Not always like this. Good offer still. Courier was fine.

Food arrived cold and dried out…won’t be ordering again……

Chicken was pink and undercooked it was also freezing cold not to mention it was also dry aswell ended up throwing the whole bucket meal away as it wasn’t edible, my food didn’t turn up in time either roughly 20 minutes late, used to love kfc but this has really put me off them

Every time I order from here the food is cold and tastes stale. Things are always missing from my order and when I call the shop they don’t pick up. I’m so tired of it honestly

Both of the meal items I ordered were missing their fries and they gave an extra pot of gravy I didn’t ask for

Good food, nice and hot, pleasant courier

Wasn't given any warning of the drivers arrival. Other than that, everything else was great 👍

The chicken was no longer crispy. The hot chicken wings were tiny.

says its been delivered around 9:45pm when the times 9:20??????

I ordered this as it said delivery within a certain time, however, the delivery time changed frequently - in total an hour over what was stated. If this is the case then this should be mentioned when ordering with the option to back out!

Delivery driver was sat at the end of our road for 10 mins collecting another order resulting in our food getting cold

Very good. Courier was fine also.

The KFC chicken was dry and over cooked.

My order was never given to me and when I tried to contact the driver I was blocked !

Order didn’t come ı didn’t revive it I want my money to be refunded to my card

All was good and courier was as well.

No me han traído las alitas de pollo

Very disappointed order never arrived and I was charged for this order

The food was stone cold on arrival. Both drinks and pineapple stick missing. Won't order from here again

We ordered our food at 12:30 and it said it would arrive at 1:15 and we didn’t receive our food till after 2 o’clock, our food was nearly cold and not very pleasant. Very disappointing

Food was cold and soggy. Had to reheat in airfryer. Some of the order was also missing (2 x Corn on the Cob).

Absolutely dire 3 piece meal . Dry as a bone and skin was crunchy, been standing far too long. No salt to add to injury! Complained to manager who obviously couldn't give a toss! Avoid

I came to pick up some wings after work got home looked inside and was appalled. The wings were charred and this is not what the hot wings are supposed to look like. Very dissapointed

Every time I get a bucket of chicken, then mostly all chicken legs and 10 piece bucket there was only two normal piece of chicken

All was good. Food was nice and tasty. Courier was fine and all delivered fine. Thank you.

Great service and fast delivery. The Chicken was excellent.

Helpful stuff, quality food, with nice portions

The chips were not fit to fill a child and the chicken was more bone ,won't be ordering again ,shame used to love KFC but gone down hill massively.

Order was missing items that were for one of my family so they only had mash potato that they could eat

The delivery guy lied that he delivered but he didn't

the chicken was undercooked and skin mushy, fries were flavourless and felt almost wet and had simply been thrown into bag in one big heap - it's fast food but this was chronic

Very nice. Tasty and just right in that it was succulent and not dry. Chips were nice. Courier was fine also. Thank you!

Great service first time from here. Happy 😄

No chips delivered and did not receive the free chicken popcorn corn this is the second time this has happened very shoddy service

Love their chicken wraps. I tried the teriyaki dish, lovely, I'll have it again. Love their chicken wraps too.

Ordered at 16.50. Arrived at 18.50. 2 hours to deliver. Very very disappointing.

Food took 2 hours to be delivered. When it did finally arrive all completely stone cold.

I don't go to KFC for atmosphere for heavens' sake. I go for quick, easy, I am hangry food. And I go straight for one of the window seats. I am not there to people watch, funnily enough. Cracked it. However, they do sh-t Heinz mayo. Disgusting. There is only Hellmanns. So you bring your own in one of those tiny hotel jam pots. One better = bring Alloili - it's called. Made by Chovi. Spanish and available in Iceland and Morrisons. Bright yellow plastic pot. Accept no substitute. Sweet and sorted. The combination of garlic mayo and KFC's chips is divine. Happy tummy, happy me. Lastly, order 2 legs - nowt else.

missing whole order if I could zero star I would so even though it says one star..it's zero

The food was clearly overcooked and oily, KFC is normally golden brown when fresh and properly prepared, this was dark brown to black and very oily

Once again, missing item. Standard from this restaurant and not worth the effort of complaining as nothing comes of it. Just accept you like KFC and hope most of it turns up. 🙄

Really good. The stuffing was really nice. I would order that as an extra side order if an option. Courier was fine aswell.

I also didn’t receive my popcorn chicken,the food was also cold.

never delivered. rung us two times, listed it as delivered. tried recalling but blocked our number.

1 hour 45mins late and too cold to eat.

delivery was prompt however I ordered a drink of apple and black ccurrant squash and didn't recieve it

Food arrived hot and was amazing. 10 mins later than originally told

delivery took too long and nearly an hour. i also received 6 pcs chicken which 4 of them is drumsticks whick im not happy with.

Submitted my order at 5pm. Didn’t receive my order until 7.20pm. We ended up going out and buying food and bringing it back before we even received our food. Apparently the restaurant said to the driver that someone had stolen our food. So therefore we had to wait over 2 hours. We have a disabled child. This is unacceptable

This was the best KFC we have had delivered in a long time. It arrived hot and delicious and nothing was missing. 😊

time changed a few times but still hot,good food as always.

Took over an hour to get to me when ordering said it would be 10 mins !

Nothing delivered even though it says it was delivered - no phone call/ message

Order arrived 30 minutes earlier than the initial estimate, and 2 minutes after the lowest revised estimate. Food was hot and of high quality. Very happy.

Missing gravy again from meal also delivery guy was a bit rude

food came late and cold. it wasn’t as good as first time i was devastated

Forgot gravy. AGAIN!!! Useless!

My order didn’t come, it said it would be delivered but it didn’t show up at all. I didn’t even renew the code that was given to me. It was supposed to come at 19:14 it’s 19:33 and it’s not here. I’m in distress I’m so hungry please I’m so upset.