KFC Bristol - The Venue Cribbs Causeway in South Gloucestershire

The chips could of been a bit warmer apart from that was nice thank you

food was warm at best,fries were cold.

Don't waste your money. Uninterested staff, uninteresting dry chicken. Not recommended.

Do they ever change the oil? Not nice

Delivery driver was excellent. Ordered two kids meals but sadly didn't get all the items we asked for. Instead we got lots of chips! Everything was tasty though.

The drinks didn’t come with the meals.

had a request in comments but didnt meet it.

best burger ever on time and lovely and hot

items missing from the meal and whole items missing

Git rippid off spent £67 on 8 small fries and 24 fillets no sides no pop corn should get a refund

Arrived home and found they forgot the 4 fries!!!

Didnt even turn up. Was delivered to wrong house again! Its not that hard man postman can do why cant you

The restaurant gave an approximate time of arrival but it kept changing. It took nearly an hour from time of order to get to me. The courier appeared to be at the restaurant for a long time waiting for other orders. The food was cold when I unwrapped it and the box was soggy from condensation having cold cans next to them. I have had similar problems from this restaurant before

It was 2 hrs late and chips was cold

Driver parked up once in a warehouse for ten minutes and then parked up again in a cul de sac for another ten minutes before delivering so I have stone cold food.

the box opened at the bottom and everything dropped from the bottom

Food was still hot and drink was still cold.

Did not receive my drink. This is a regular problem, I'd say it happens 1 in every 3 or 4 times I order here.

driver messaged saying they were outside. we went down to meet them but they were gone then got a notification saying the food was delivered but no food or driver in sight.

order was on time food was amazing

Chicken was overcooked, old whatever but absolutely awful. I attempted to complain to the manager on duty who was more interested in being sarcastic and surley. How was I supposed to know it wasn't good until I tasted it? Crap food by manager that doest care.

Overpriced poor quality product, wrong items sent . No spice in the wings or the zinger burger . Both were just plain chicken

kept on changing delivery time it actually went to 1hr late, not impressed actually took from time of order 1hr

Extremely fast and friendly staff. Great food

£25 for a 10 piece bucket and 8 of those pieces were rubbery chicken legs and no thigh/wings in there at all! Chips were under cooked and cold. Even beans were stodgy and not fresh. Very disappointing.

10 piece bucket and 8 of those pieces were chicken drumsticks! No thigh/wings in there at all. Chips were cold and under cooked. Quite disappointed as we spent £35, probably wont order again from here.

great service and friendly staff . the staff on front counter were so organized and efficient put all other places to shame.well done credit to your management.

1st class service from the counter staff from the moment we entered and got our food, the restraurant was very clean and staff were quick to clear tables that people were too lazy to put in the bin 2 feet away.

These self serve tills are awful, I also don't like the thought of touching a screen that lots of other people have touched before eating finger food. Went to wash my hands after ordering and got shouted at for not being back in time for my order to be collected. Staff unfriendly and unhelpful. Also the drivers in and out are extremely precious on their un signed standing space so I'd advise to not stand there.

My food came crushed up. I had missing food.

Not sure what many of the other reviews are talking about...we had a GREAT experience! Our order was cooked to perfection - the BEST we have had...and we've had a few ;) Chicken was succulent, coating crispy and light. But what I liked the most was the friendly, kind and polite service - genuinely refreshing to see happy staff being spoken to kindy by the manager and all working together like a well oiled machine. If KFC need a showcase site this could be it!

Nice chicken for once we'll done 😋

Just collected my order via Drive Through Venue branch was placed in a large bag and handed to me with the drunks separately and arrived home 20mins later to find my order is all wrong!! My daughter does not eat this certain food and not what I ordered for myself. Tried to phone the branch half dozen times already and the line is continously engaged!! Not what you need at the end of a long week @ NHS office 😐 if the person in charge please respond to my review!

Just awful. Worst KFC I’ve had in a long time. The chicken was rubbery and the chips stone cold. The place was also absolutely filthy.

Missing items and wrong size other bits.

Restaurant didn't give the driver my drink

Worst KFC I've ever seen. All stuff are good except the manager. He doesn't see and hear the customer. blind deaf. Not helpful at all. Pinned in the wrong place.

Food amazing, service like a flash very cold inside though

missing 2 cans of Pepsi and gravy which was part of meal deal

Slight delay with the food, manager and staff were very kind and offered the deserts. The food was great. Thank you!

Good food bud very slowly 🐌 staff.

There were no fries in my order, even though it was included in the meal deal.

By the time it got to us 5 miles away from cribbs it was cold

Food was cold. No drinks or extra chicken as ordered.

I wasn't happy with my order one bit only they sent all chicken thighs and it was cold and the chips were cold to wasn't worth the money i paid not impressed

The WORST KFC I have ever been in horrendous counter staff ! could do with some customer service training !.

Spent £46 and got delivered the wrong order

Chips not cooked enough, missing dips. Very poor

where is my order, I am In HOSPITAL ward26b bed62

Unsafe, avoid if & go somewhere else

Gave me gravy instead of beans, chips were cold, breadcrumbs were soggy and bag collapsed causing drinks to fall on the floor. Abysmal for KFC. Not the delivery drivers fault. KFC should have packaged drinks in a separate bag. Also service very slow. Wont order from this KFC again.

Worst KFC I've ever been to. I'd don't expect much from a fast food chain. But I do expect cleanliness, service and the food to be what is advertised. Don't bother buying anything here no matter how much of a hurry you are in. The toilets are absolutely disgusting.

After being kicked out of Nandos they wouldn't let us eat there because I had my service dog with me . It was my son's birthday. KFC had no issues with my service dog . The staff were lovely and so was the food

My food was cold, and it was missing items!

next time I won't put my animals away

Map needs to be updated for drivers to find this address

Good place for a quick chicken-bite

fresh hot and very good chicken

Ordered nearly £70 of food from KFC at 18.29. At 19.07, the manager of KFC rang, asking if my delivery had turned up. It hasn't. The manager explained that the delivery driver had picked up our order nearly 20 minutes ago. The KFC is a 7 minute drive away from my home. The manager then said he was having trouble with this driver and would not be accepting him back at his store and would be complaining to yourselves himself. Our delivery finally arrived at approx 19.20, all of it cold, ruined.

Super hot fries but little sauce in the sandwiches.

food was fine, delivery person was great however ut took 1.5hrs to arrive

Food was cold and you gave us beans when all we ordered was gravy missing chips aswell very appalling

Lukewarm food and late delivery

the food is cold. the courier apologised.

Asked for a duck Burger they give me a chicken one Very disappointed as I like chicken Or should we say didn’t?😔

Forgot the dip for the chicken strips

One of the worse KFC in bristol, you order but they can't read the order right didn't even bother to put mine in a box just soved in a bag worse place ever.

Absolutely terrible quality!food thrown together in my daughters box.

Was what I ordered but the price didn't really justify it ...

Absolutely ridiculous came up to cribbs causeway 8pm on a Friday (valentines) to be exact and closed drive thru shut off and staff sat at a table having a meeting just staring at the door

Found hair fried in a chicken and found hair in chips also

Missing items not very happy at all.

I ordered my delivery at quarter 1 and I have just received the times kept changing every 5 minutes getting later and later it’s absolutely shocking food was cold had to reheat in microwave did not taste the same! After spending over £20 what a waste!

I never received my order a complete joke

missing items. very disappointed

Drive Through, Chicken well done nearly Black did not even taste like KFC will keep away from this KFC Cribbs causeway.

Staff were friendly and helpful and the food was fresh and hot

Amazing staff always so friendly and helpful.

This KFC NEVER gives us thigh pieces which are the only pieces we like. It doesn't matter how often we order or how many pieces we order there is NEVER a thigh piece in our orders from "The Venue Cribbs Causeway". I think the staff hog them. 1/10

After ordering it took over an hour to be delivered. The poor delivery driver seemed to be at the restaurant for at least 20 mins maybe 25 mins waiting for my order. I had 1 hungry child waiting for their tea to. Food arrived cold so obviously been sat out for a while and chicken burger was the smallest bit of chicken in a big bun with no lettuce or mayo I had to add my own. NOT HAPPY with the service from the store.

I want a full refund, my order was sent to an old address and I haven't received my food, I want a full refund!

If you’re looking for a drive through just choose a different place. Not sure if it’s better if you eat in but drive thru food is comical.

when spending £41 I don't expect my food to be cold!!!!

Had a message from the driver telling me he was outside!!! Really I know he wasn’t!!! After walking down the street to find the driver, not to be seen!! He pulled up & my husband was stood outside also to look for the driver that was so say outside!! All the driver said was sorry & our food was totally cold so at least the bin had a nice tea

Ordered a dipping sharer and the dips were missed! Pretty vital part of a dipping sharer meal!!!

The worst service I have ever encountered. The place is supposed to open at 10:30, but unfortunately, the wonderful staff, led by their boss, were sitting and eating. One of the employees told me they weren’t open, even though the door was unlocked. As usual, I am disappointed with this place.

my food was "left" outside the block of flats, was never delivered and it was over £50

Took ages no seats recipt machine broke desk lady wasn't loud enough food was ok at a push

Garbage and cold and minute servings

Horrible taste to their chicken and extremely rude, abusive staff throughout this restaurant.....keep away is my advice 😢

Food came after 1 minute of us ordering

Food wasn't warm, bag torn and contents fallen out. 2 cans of drink had fallen on the floor and were leaking. Not impressed😡

Went with the kids. Food was good. Expense though compared with other fast food venues.

Food took a long time to arrive, was warm not hot on arrival, food quality was average.

Manager it’s very rude and disrespectful towards his customers

Usually very good but they forgot to deliver my Pepsi Max 1.5 litre bottle

full order was not delivered missing items

Very fast delivery, food good.

My order never turned up and was delivered to a different address

This guy literally threw my food on the floor I’m so angry