KFC Bristol in Bristol, City of

Excellent delivery driver. Very polite and professional

Let’s just say it’s a good job I’ve got a microwave

Food cold again, won’t ever order from there again, this is not the first time it’s happened

If I could give no stars I would Delivered on a bike and no not a moped a bike so no wonder the food was freezing cold all went in bin as how do I know how long they had it under heat wasn’t about reheat chicken

My dad told me to leave a review and say it’s the best kfc delivery we’ve had 😂

Food was so greasy it split the bag

The order didn’t arrive, the driver was incredibly rude could not find my address then put the phone down on me and that was it , no food arrived and no refund, avoid this place at all costs

only 10 minutes but he was parked in a street near my address and it wasn't until I messed the driver he arrived but at the wrong address food was cold

portion size of fries was very small

when food arrived it was not hot it was near cold

Bad ask for legs has cant eat big bits but not get leg now got no chicken please reD note next time

Food was cold. missing gravy and beans.

I don't know why but your drivers seem to be allergic to knocking or even walking to the front door, I've just had to run around my building and when I told the driver he said 'yes ok'.

Took 50 min to get here and good was cold and missing items

The food was cold and missing items.

waited for the delivery man to find code. by which time it was cold. rubbish burger wasn't worth the money I spent pn

The Regular Signature Fries were missing. The meals were generally cold

Prompt delivery, all items present in a large order - no complaints here

Separate meals shoved in to the same box, and drinks lobbed in the bag with the food 🤦‍♂️ food was warm just and the gravy was the thinnest I have ever had from a KFC. mixed bag of cookies ordered but all the same 🤷‍♂️

not very warm had to put into the microwave 👎

Missing loads of my order and chips were cold

forgot most of the stuff i ordered and food wasn’t fresh at all was old.

food cold pay £9.68 or i get back is £2.42 not good service

I never seen such a fast drivethur service Very kindly staff please visit hengrove KFC it's best 👌

Loads missing from order. No gravy, missing chicken. Dont bother.

It has not arrived and i am hungry!

ask for legs has find hard to eat bigger bit

Digusting. Half order didn’t come, no fries no drinks. Everything we did get was stone cold. NEVER buying from here again!

Very hot food fast drive Thursday service

WARNING: make sure you check your order before you leave the drive-thru or take-away!!! Have visited this KFC on three occasions for take-away and all three times, they have missed something on the order. Considering the cost of some of the items on the menu, this adds up considerably and I get the feeling they are doing this on purpose. It's absolutely terrible behaviour - it's not hard to read a screen and make sure the correct items have been packaged. Food is rated highly because KFC is lush, but overall rating is poor because it's not lush when you don't get what you've ordered.

Gave me a milk chocolate cookie instead of a white chocolate cookie

Friendly staff and easy to park

not delivery driver fault but food was loop warm at best and so after spending £42 on chicken i had to reheat in microwave.......never again

Cooked beautiful, fast delivery and pleasant driver

whenever we place an order we always have something missing so you order a meal which should include fries only to find they don't arrive with the order, this happens to us on a regular basis we have bets on what is going to be missing

Absolutely sensational, but the toilets made me sick it smelt like mouldy cheese

The roll was hard and chips was cold disappointed!

Great food it would have been even better if it were all there, it wasn’t even a tricky order, two 4 piece meals, but only 1 fries!!!

Missing items from order which i paid for and food wasnt very hot. warm at best

relied on Google maps which took him to redcatch gardens and then Victoria park ... we live a mile away from restaurant

We didn’t get our popcorn chicken!! NOT HAPPY!!

Food was late and freezing cold!

I ordered 4 pieces and that is what I received only thing is they were all the same! 4 drumsticks! I know it sounds petty but come on!!!!!! ☹️

Order was not completed was things missing

Great and quick service, staff was very polite and helpful, highly recommended place, good offer going on 🤩🤩🤩❤️😍

Food are very tasty and hot fries all food we resived

Good customer service and staff so friendly good food as well

Ask for but lags not send them

Food was barely warm and my sons chips were virtually non existent! definitely not worth the amount we paid.

Looked slung together, fries were cold and clearly cooked more than once. No taste, would not order again

Again, forgetting to add the right food to drive thru.

I got someone else's order and it was cold.

The food was barely lukewarm. The chicken had clearly been sitting around for a long time, and had become very slimy. The whole thing was quite literally dripping in oil, and honestly was vile. This will be the last time I order from here, as the food is always horrible in some way, and 9 times out of 10 our order is wrong. We've given this store too many chances, and been disappointed every time, never again.

Did not order what I asked for so driver said he would take it back and bring the correct order but never came back I rung the shop but had no joy with them and have not received a refund will be chasing it up today not happy.

Nothing worse than multiple deliveries and being the last drop off. All food is freezing cold!! Really not worth the hour wait

What I ordered wasn’t delivered, half was missing

Need to sort your delivery drivers out and not let them rip customers bags and leave drinks in his car!!!!

Received a dry bun with a small piece of chicken and nothing else! that’s not a chicken cheese burger (no sauce, lettuce or cheese in sight). And once again, some of our order was missing.

I’ve never known staff to be so rude. The kitchen also looked really dirty, food all over the floor. I still can’t believe how rude staff are it’s awful here.

wrong cookie was not one i ask for and hot food was cold

There weren't many people, the service was slow, I waited 20 minutes for my meal, the food was great, salty as usual, unfortunately the fries were sloppy. The baskets were overflowing, I had to leave everything on the tray.

Maddy served me cold food and I ordered corn on the cob but they gave me mashed potatoes instead!!

Food was cold because of the cold Pepsi can they put inside the fries

Wrong order delivered with different order number. Told delivery man was wrong order and wrong order number - he just shrugged his shoulders and said 'contact just eat'.

I did not get my order please i need my refund

why ask for pin code when delivered at this address as always order?

Missing half of our order and considering we was meant to get free regular popcorn chicken and still didn’t get that either along with the food just about edible with how cold it is shocking wouldn’t be ordering again

Cold can plonked in same bag as meal so dripped condensation all over flattened cold chips.

It arrived on time but no gravy and all the food was freezing cold, not good

Anwar from this store is great. Helpful.

the food I ordered was cold when arrived would not recommend to eat there was very disappointed

They left out my two mini flamin wraps

Food ok, wrong drinks sent. Driver went wrong way and drove around local roads for 8 mins before delivery.

We did decide to eat here as we had previously been the other well known fast food venders earlier this week on our journey and the fact we don't usually go to KFC the kids opted to eat here however the visit quickly reminded us why we don't visit KFC often and this isn't our local KFC, far from it! so its obviously a similarity to other KFCs around the UK. Our order was wrong. We were missing a large drink from a banquet for one, pop corn chicken from a saver meal and chips from a another banquet for one. Upon taking my order back to the till with my receipt and as i waited for a few moments with my order in hand i had to prompt a member of staff to help me. Bins were over flowing to the point people leaving there trays fully loaded on the top of the bin storage. The table we sat at was sticky and moved seats but again at the height of lunch time no member of staff was cleaning. Just seems that every time you go into any KFC that they are under staffed and end up just focusing on orders rather than the business as a whole. Again this isnt a review of a specific KFC but as a whole company.

Visited 15th August. Ordered 3 pieces with chips, gravy and a coke with no ice. I was given 3 legs with chips and a coke with ice and no gravy.. asked for 2 of the legs to be changed for some other cuts which they did. 2 wing pieces with very little meat on them. When I eventually found a cleanish table started eating only to get somebody start cleaning under my table while I'm eating. And as for the toilets they were disgusting. Overall a really bad experience. Will never go there again

the chicken was rock hard not very nice not fresh

Order was incorrect no fries delivered with order but was ordered

Huge part of order missing. Food cold. Restaurant useless. Dreadful food and service. Never again

Food cold chips missing chicken parts of chicken meals missing super unhappy how can you miss this many things

The driver was rude to me I’m not happy

delivery and handoff was great. food was a little cold and not as tasty as it normally is. 7/10

The delivery time was extended 4 times meaning it took more than an hour to get our food from the time of delivery. Food was stone cold when it arrived (ended up in the microwave) and was missing a bottle of Diet Pepsi.

Food was cold when delivered, could have been the driver being late. Driver also didn't call to say he was outside despite note on door, and didn't bring up (im disabled) despite note on here and door.

I’ve already reported all the items received were total wrong and waiting to hear back as to when I will receive a refund?

You sent me the wrong food whole order was wrong spent £50 on it and I got someone else’s food order how can you get that so wrong!?

The last two times I got food from them it's cold. I'm just thrown into the bag.

Shocking service, waited 30 minutes in drive through paid for order and then told they'd run out of chicken. There was food all over the kitchen floor and the poor staff looked totally confused. If you want decent food and service you're probably better going elsewhere

food was cold. gravy was spilt all over the food inside the bag that made everything soggy

the driver was really friendly and polite

Awful customer service with them missing 50% of our order in the drive through. We went in with the bag and Gurpindar accused us of lying and said we had already eaten it! Food was cold. Toilets incredible dirty and only 1 working. Manager really rude when i mentioned its important to have a disable toilet available. Really disappointing service from this KFC

Had to 45mins for order did not tell me when l placed order that there was a 15minute wait for chicken have not been for a while because of the bad service was told that it had improved HOW WRONG can you be deliveroo justeat etc sevred first WRONG footfall through the door had to wait all this happened last time nothing changed i dont know why you want the feed back you never learn will not step in this place again ... should have gone for a curry instead better service better mannered staff 10 out of 10 for abuse what happened to good old fashioned customer service nay just about the money the colonel would turn in his grave thanks for nothing

I just went to use the toilets in Hengrove KFC. There was water on the floors, it looks like a leak from one of the basins, both toilets were dirty, and there was no toilet rolls in either of the cubicles. One cubicle had no lock on the door and the other was unstable due to the participation wall being unstable, unsafe and unsteady. I informed the lady on the front desk. I was going to buy a meal, but seeing how the ladies toilets were dirty, unkept and toilet seats being stained really put me off.

nice food but send wrong cookie send do not like white cookie

Great place, security, and the place was clean. Food was hot as well.

forgot our drink that i paid for

I waited for 20mins 2 order my food they got pissy with me because I asked 2 order I only had cash on me as I was with my daughter they then took another 30mins 2 give me my food

Hardly any chips but enjoyed it otherwise

ordered 2 cookies but received 2 corn on the cob instead. Arranged a refund but really wanted the cookies

didn't get my order, never turned up

Didn't sit in to eat, had drive through meal. Food and service very good.