KFC Bristol in Bristol, City of

I.was missing three items from my order and still have not had a refund. This is not good business. I asked the delivery driver if there was another bag and he said no so I knew i was missing food.

To be honest with everyone today's KFC wasn't as nice as previous orders were, the signature crispy batter around the chicken never tasted as delicious as it used to be, it was disappointing and the chicken was chewy rather than tender! A shame because I had these as a favourite option for food but I think i will change my mind and maybe switch to a different place to try or something else completely. These restaurant staff need to memorise one thing to make sure the food is perfect for people!

I ordered a chicken fillet as well but it did not come with the meal that was delivered. please refund the chickrn fillet cost or redeliver.

chips were luke warm a d all stuck together. Bottle of drink missing from order. ALWAYS end up with something wrong or missing 😕.

Great food fast delivery but £3.19 for a very small chips very expensive

driver went to the wrong building. Then he went to the wrong entrance and when he phoned me, he refused to go to the correct entrance. The food was cold by the time we received the food.

Food was freezing cold. Will not order again.

delivery was on time and the food was excellent Thanks

cold food over cooked chicken and dry. bread roll was hard and stell

paid extra for additional items that I never ended up getting,

you kept changing the delivery time when it was between 15/30 minutes then it finally arrived an hour after ordering it and the food was cold

Missing food, cold.. so annoying. Nobody cares anymore about the service they are providing

Was meant to have 2 full sized bottles had none in the bag absolutely fuming !!! Paid just under 7 pound when could’ve paid 4 anywhere else

The delivery driver had shoved our large drink into the food bag leaving all our food in pieces, the bag was broken and the boxes were flattened. It had also left the food falling apart and cold.

Late delivery Just about warm chicken

1.5 hours from order to delivery. Half of my order was missing. Driver just ignored me and keft when i asked, too busy talking in his phone. What food we had was stone cold despite only being 5 mins away

Delicious food delivered quickly.

missing order and wet and soggy.

Food was really cold, wast of money. Don’t bother ordering anything from here people.

My order was wrong can I get a refund my chips and wings weren’t there only my burger and gravy

food cold waited over an hour also did not get what we ordered. instead of fillet tower meal with 1pc chicken we got 1 fillet instead.

received completely the wrong order and cold

Driver and restaurant followed instructions no problem. Very pleased.

Great food that was finger lickin good(sorry)

Food freezing cold, through the food away

received food cold, and did not receive the order correctly. received fillet burger instead of fillet tower as ordered

Food never turnt up hungry kids fuming ain’t the word

Drinks missing no reply on phone just online process for refund. Won't be ordering again

Food was cold & the chicken was hard enough to break your teeth!!!! Overpriced rubbish!!!

The only thing that lets this place down is the missing items EVERY SINGLE time we order.

again they never sent our drink

Good place. Food was hot and fast. Normally go to McDonald's which takes a lot longer on a Friday night. This was fast and quick for a Friday night. The great thing with it that you can order on the screens and then decide to either pay by card or cash which I found really great which most places don't do or offer

the wrong order was deliverd my order was £80 and I recieved a £30 order pin code was given yet still wrong order went to kfc and they did nothing about it my kids went hungry had to borrow money to be able to feed them it was there little treat a month on pay day

I had food missing from my order and my tower was dismal and cold I also didn’t receive my child’s drink. I tried calling no answer and I couldn’t make contact. I will be going to the store again as this isn’t the first time I have had to complain

All food cold and missing items

Yet again the order of 5 pieces was made up of 4 legs and 1 normal portion.

Only 8 pieces of chicken 6 chips

order was never confirmed, tried to ring the branch but never got a answer

Forgot the burger from a burger meal, such useless staff it’s beyond a joke

I received my order twice and payment was taken twice.

I tracked the driver he stayed parked up on Fulford road for 17 minutes the food was absolutely freezing cold

Driver walked the wrong way even though I left delivery instructions and made myself extremely visible and obvious that I was waiting for an order. I met a new friend and i invited them round, they used google maps and ended up at my house. Why is it different for your drivers, it's exhausting. 2nd time they've done that now!

Closes early and tells potential customers to go away

food cold again also gravy tasteless and watery

I had an amazing experience KFC hangrove last night. The food was absolutely delicious very attentive and made excellent recommendations.

The bag was soaked and when driver past me my food it all fell out the bottom and went everywhere so that was a waste of money I couldn’t afford but wanted treat my kids

They are always quick. Service is great

Yet again fries were missing. This is 3 times now what an absolute joke of a service not ordering from yourself again

Ok I’ve avoided this kfc as I live round the corner and khow they’ve gone downhill since lockdowns,anyway they drive thru guy was all over the place no customer skills as he just ignored me for 5 mins then opens window and hands me a warm flat Pepsi so I let them khow it’s awful and can I get another one,after a dodgy look from the Indian guy he gets another flat warm Pepsi anyway drive away with flat Pepsi which I threw away and chips half filled all for £7,50 chicken burger meal I feel ripped off and insulted by the staff the manager who lied and said it tastes fine and the drive thru guy who was useless except in taking your order and money up urs kfc hengroove

Order missing 2x fries and a burger i paid for an extra fries I received 1 fillet from 10 deal and 1 chips fuming

As normal, the order was wrong! Make sure you get a receipt even though they don't give one as standard, you have to ask for one. Check your order before you pay and when you collect before you drive away. Simple thing to get right yet orders are often incorrect. Better training needed maybe 🤷‍♂️ no compensation when you do go back after a wrong order either just a lengthy weight whilst they point fingers at each other. Things need to change at this location.

Fast delivery, hot food & delicous

We ordered a bucket of fillet strips plus 8 pieces of chicken got home with only the fillet strips this is not the first time this shop gets orders wrong and we found it very difficult to understand the staff

Food stale the wings didnt have a crunch nor the spicy chicken ones meat dry

Got given the wrong food went to go back to say but gone

I haven’t recieved my order so I want a refund right now

original time was 6:55 when clicking order.

it says delivered but it was not

Driver wouldn’t bring food up to my door and made me go down to the door of the flats even though I struggle to walk and you normally bring food up. Now I’m sitting here in a lot of pain and having breathing issues

Stone cold missing iteams again

Missing items, incorrect order, when food arrives the gravy had spilled all over the food in bed. Food cold

Very bad place gave me food poisoning

Took two hours to deliver and was cold on arrival

i ordered approximately 2 hours ago, and the courier didn’t accept for ages, but the food was ready. it came, almost 2 hours later and it’s all cold, everything. unnacceptabel and i want my refund in my bank account, not in account credit thank you

To be honest chicken was fine but chips cold.

My first delivery came without the drink I ordered so I phoned the store and they sent me out lots of extra food for free plus my original drink. Excellent customer service

no drinks again. how difficult is it to put an order together????

lovely guy very respectable and food is hot!!! thank you very much

chicken was slimy missing items bag split on the delivery driver

Would be even better if the last 4 times I’d ordered there wasn’t something missing or wrong

the quality of food not good that is a lot of money I paid

Very good quality and excellent service

The Driver this evening was very polite and friendly.

No drink even though the driver assured us it was in the bag

food was cold and did not taste good it was a waste of money will never go there again we use just eat a lot

arrived cold. Will not order again

delivery driver was awesome came to the door in my high-rise flat much appreciated sir

very tiny chip portions,there was only 9 pieces in the 10 piece bucket,the burgers were falling apart and my gravy was missing. for nearly £50,I'd expect better

Very disappointed about the wait time, is suppose to be fast food. the food was cold when it arrived so half of it was unable to be eaten, what a waste

Place was clean, food arrived quickly and hot with friendly staff 👌

forgot some food from my order

We have had a few bad takeaways from McDonald’s but tonight the food was warm and not cold . KFC was fresh and hot

Extremely minimal Cheese, Cranberry almost non-existant & Tasteless Chicken coating. We have been looking forward to trying your Xmas treat ever since we saw your advert, it was only tepid so very disappointed.

The chip portion was small And it was not very warm

Food quality this time was good but again there was missing items from the order, this seems to be a recurring problem with KFC & maybe the staff needs to start double checking orders more rather than just chucking items in the bag in a rush.

Food was good gave us extra chips and popcorn chicken which was nice but the chips were a little cold and it looked like someone punched my burger and the box but apart from that it was splendid.

Time constantly adjusted later & later & was originally due a good 20mins before it actually came so the food turned up cold & rubbery.

first time ordering, after reading the reviews thought I give it a go speedy delivery food was hot chips a bit soggy but gravy sorted that.

Terrible service putting a freezing cold can on just cooked food! Diabloical won’t be ordering again

Food was stone cold as soon as it was delivered.

One of the worst KFC in Bristol. It seems that the Deliveroo run this place. All the drivers just march right in and to the front of the queue and shoot to the staff to get the order ready in turn forgetting the customers standing in front of them for the last ten mins.

Please believe all the bad reviews on here - its the worst branch in the U K,terrible service,slow,food thrown in the bags - I mean 40min wait is ridiculous the manager seriously needs taking aside they havent got a clue they need sacking,staff hiding in the corners every customer moaning what a JOKE of a branch!!

Food cold, but otherwise tasty and good quality, very quick delivery

Let’s just say it’s a good job I’ve got a microwave

Food cold again, won’t ever order from there again, this is not the first time it’s happened

Excellent delivery driver. Very polite and professional

If I could give no stars I would Delivered on a bike and no not a moped a bike so no wonder the food was freezing cold all went in bin as how do I know how long they had it under heat wasn’t about reheat chicken

Food was so greasy it split the bag

My dad told me to leave a review and say it’s the best kfc delivery we’ve had 😂

only 10 minutes but he was parked in a street near my address and it wasn't until I messed the driver he arrived but at the wrong address food was cold