Based on 5.718 opinions finded in 3 websites
Based on 5.718 opinions finded in 3 websites
Nº 201 in 265 in Runnymede
Opinions
Good Fast food joint with excellent service
Koustav Das . 2025-04-29
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very friendly and good atmosphere. Also the staff name ELAMATHI was very nice for sevivce
Ashal George . 2025-04-29
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Food was delicious and the front staff amazing.especially hema serve the food very fast ..
swarna ajaykumar . 2025-04-27
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Good food quick service thanks nikhil
Rodrigo Miranda . 2025-04-27
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I ordered hot wings in the lunch time. It was very crispy and tasty.good customer service also
Sathya Sri . 2025-04-27
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I always like to ordered popcorn. It was very crispy and tasty .staff also very kind and friendly.Elamathi serves us very kind and fast.
Yada Deepak . 2025-04-27
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Gave me a free drink when mine spilt. Absolutely brilliant service aswell and food tastes great!
Olly Gatt . 2025-04-17
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Good costomer service by Elamathi
Fardin Shakur Fahid . 2025-04-15
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Nice and friendly staffs.quality service . Elamathi one of the staff in the store is very polite and freindly.
Ashish Devasia . 2025-04-14
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Excellent ambience and staff - Elamathi
Barry ManiDeepika . 2025-04-09
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Order not delivered. Rubbish service.
Louise . 2025-04-08
MORE AT Just Eat
Outstanding service. Staff extremely attentive and polite. Fantastic food. They even know what I like to order when I come around. Highly recommended. 5*
Wanderley Carvalho . 2025-04-08
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Great service and friendly staff. Thank you to Elamathi for the help.
Ben Defreitas . 2025-04-07
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Amazing service, elamathi was very helpful at the counter
Joshua Leung . 2025-04-07
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I have been coming to this addlesone KFC for years and the staff here so friendly and food has been good and also Elmathi has been friendly to us always
Imran Dean . 2025-04-07
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super delivery driver very polite
Kathy . 2025-04-07
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Quality food with the best Hospitality and a special thanks to Mr Nikhil Raj for the best service. A must try place and I highly recommend this for everyone.
ADITYAA VAIDEESWARAN . 2025-04-05
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I had great service yesterday by Nikhil (if that's spelt right) at the addlestone branch, very polite! A credit to your company, Jaya Seth
Jaya Seth . 2025-04-04
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The staff are friendly, quick and helpful. It’s finger licking good.
Phil Fellows . 2025-04-03
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It's affordable price and good quality foods, Staffs all are very friendly especially Mr.Ravi . Highly recommend 💥
ANANDRAJ SELVARAJ . 2025-04-03
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I am so glad to say that I am Dilini from Sri Lanka is a regular customer here, atleast once a week I visit.I love the way do chicken & chips specially,Staff is very friendly Rabi,Hema,Nikil,Elamathy all are very nice staff,I wish you all well
Dilini Gunasekara . 2025-04-03
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Very good service. Very helpful staff.
Watihslla Patrick . 2025-04-01
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Great service good food will revisit
Hamza Shah . 2025-04-01
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Nikhil good customer service thanks
phani kumar . 2025-03-30
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Gave me two free dips they are really kind people amazing
India Burden . 2025-03-30
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Nikhill way of communicating and good customer service wantbto visit again and again thanks
Sethi Saini . 2025-03-30
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The staff nikhil is very friendly easily approchable, environment is very clean and tidy
agnassuji suresh . 2025-03-30
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Bought the new rice boxes for lunch and they were amazing!!! We had amazing service by nikhil and he was really nice and efficient
Jack Milsted . 2025-03-29
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Amazing food here! The new rice bowls are so delicious and this is one of the only fast food places that serve peach iced tea on tap!! Nikhil was a great server and gave us everything we needed.
Brooke Beard . 2025-03-29
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Warm welcome and quick service friendly service good atmosphere.
Sandeep Goud . 2025-03-29
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Very nice staff and good service Tasty food
Farhan Bhatti . 2025-03-29
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Excellent service Good taste Highly recommended
MOHSAN RAFIQ . 2025-03-29
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Customer service is very good nikhil he is very kind and help me to select good meal
Anmolpreet Singh . 2025-03-29
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Nikil very quick and friendly service
Matt Riley . 2025-03-29
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Nikhil a very quik and very good communication with customer want to visit again and again thanks
Ali Arai . 2025-03-29
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Highly recommended take away in town🍗 just amazing taste and service 🤩
Geethika Chowdary Geethu . 2025-03-29
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good customer service nikhil thanks like to visit again nd again
ritesh kalra . 2025-03-29
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Nikhil was very helpful and food is good
John Shields . 2025-03-29
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Great food and even better service! The staff was friendly and quick.
kaluvakunta likitha . 2025-03-29
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Great service nice and hot food
M Rizwan Dilbar Awan . 2025-03-29
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I will never order these boxes, small piece of chicken, a scoop of cabbage and rice that's it, huge bowl but hardly anything inside. And it cost almost £10, besides the facts that this was so late, my time changed 5times, I took screenshots, 10min away, then reset then another 15, again and again. This brand has gone to shame, it not value for money even the quality is so poor..
Luke . 2025-03-28
MORE AT Just Eat
I was watching the map and the driver went 5 miles into Chertsey with a 15 extra journey time, then came to me which makes no sense and resulted in my food being lukewarm. Not happy
Ed . 2025-03-28
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FIRSTLY PLEASE READ ALL ONE STAR COMMENTS ( they can't all be wrong) THEN PLACE YOUR ORDER. BON APPETITE. KFC Should investigate this branch in Addlestone if they have any regards for their BRAND and REPUTATION. Never again for me. The star rating on this occasion should allow a Minus 0 rating.
Colin Richardson . 2025-03-27
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Brilliant thanks & sorry for the wait!
Marilyn . 2025-03-26
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Arrived on time and order was accurate
Lorraine . 2025-03-25
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No 4pc boneless fillets??? gave 4pc chicken instead , good and friendly service from delivery driver
Shay . 2025-03-24
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Nice meal and kept warm. I didn’t get any ketchup or serviette.
Olaibisi . 2025-03-23
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Very good service. Everyone is so nice and the food is good.
Ruth Else . 2025-03-21
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Delivery man was lovely, friendly and on time.
Lily . 2025-03-20
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I waited for more than hour and ended up having to pick the food up myself.
J . 2025-03-14
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No chips turned up, meaning 2 kids meals with just popcorn chicken. Rang to see if they could still deliver and was told no
Jasmin . 2025-03-14
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I ordered hot wings. It was so delicious and crispy also.Good customer service and fast delivery.
yaswanth Yaswanth . 2025-03-09
MORE AT Google
Neat and clean environment.staffs are very friendly and helpful. Crispy and delicious food.
Kiriprasath Murugan . 2025-03-09
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Food arrived cold. Driver was at the restaurant for an hour before leaving to deliver, and then delivered to 2 others before us!
Louise . 2025-03-08
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My order has not arrived but has been delivered to someone else.there’s no point having the order number because still delivered to the wrong person.up til now my money has not been refunded.
Therese . 2025-03-07
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Solid customer service, very generous staff!!!
Ato Roni . 2025-03-06
MORE AT Google
Elamathi was outstanding with customer service 10/10
??? . 2025-03-06
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Awesome food and good customer service
nikki nikhilnj . 2025-03-06
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Got us the wrong drink and the chicken was cold, there was half the popcorn in the popcorn chicken and tasted off
Charlie . 2025-03-01
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Amazing delivery the guy was brilliant so respectful deserves employee of the month definitely
Harry . 2025-03-01
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The order was Incomplete, I ordered a meal which should have included 8 mini fillets, we didnt recieve any and the restaurant did not lick up the phone therefore 2 of us which only eat boneless chicke. went without!
Liz . 2025-02-28
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Our order never got delivered. We were given someone else's order who hadn't paid as much as our order and the food was completely cold. Never ordering from here again!!
Prerna . 2025-02-28
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A little late but the food was hot and tasty and this is a BIG and the driver checked the order off before leaving- very good 👍
William . 2025-02-27
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Burger had no sauce, the smallest piece of lettuce and the chicken was dry and rubbery. Also the hole meal was cold
Sharon . 2025-02-23
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Amazing service would recommend
Haley Pike . 2025-02-22
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Food was amazing, so what's the delivery 10 out of 10 best ever!!!!
Kenneth . 2025-02-21
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It was wonderful will be coming back, the staff was amazing , hema,elamathi, , very good staff
Arlie Bygrave . 2025-02-20
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Nice service and quick delivery of my food. Crispy chicken
roopino raj . 2025-02-19
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That staff very good at their service .. whenever I visit this restaurant it’s always clean and tidy.Durga prasad one of their good must say .. helps me out every time I came over and very friendly and his hospitality is awesome.. Keep up this service and thank you
Kavya A . 2025-02-16
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Delivery was good except for some reason you keep going to wrong address, wrong road in fact, I had to walk down to the road to get my delivery, last time he rang me to ask where I was, the food was good though, just get my address right, also the phone number to call on my meal was wrong
David . 2025-02-15
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Tango 1.5 litre bottle not delivered. Spoke to KFC who said they would deliver it but never did. Shocking service.
Brett . 2025-02-15
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Missing items as always. Should have learned my lesson now to never order from KFC again
Sheridan . 2025-02-09
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Didn’t receive my chips with my meal
Aaron . 2025-02-07
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Food horrible, the chips were black, probably the oil was changed a century ago! Yeah, Pepsi was good, the one star is for Pepsi
Anca Iosif . 2025-02-07
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Second time in the same week that items have been missing -
Tracey . 2025-02-03
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The staff and atmosphere is good , but no menus on screen ! I’m not a regular so didn’t know prices etc so was extremely disappointed At least have paper menus to fall back on
Gwyneth McCarthy . 2025-02-02
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My order was not delivered, the driver called me and said he couldn't find the address and then rejected the call. When I called him about 10 times, in the Just Eat application he said that he had delivered the order, which was not true.
Anna . 2025-02-02
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All team very helpful and friendly
Michelle Lewis . 2025-02-01
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Quick service and real friendly staff…
Oliver Twist . 2025-01-29
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Delish as always, but could have been hotter
Liz . 2025-01-28
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The quality was not good and I got feathers with chicken piece.Very bad ..Literally I threw away after seeing the fried feathers in it.
Mariya . 2025-01-27
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driver tried giving me someone else's order and didn't have my order please refund my money with interest then said he's delivered it on the app when I told him to take it back I will sue you if you don't refund my money dealing with idiots
Mr . 2025-01-24
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Didn't receive my order from this useless shop driver brought me someone else's order on just eat and said he's delivered it when I told him to return someone else's order another ripoff awaiting refund .as usual.
Paul Maskell . 2025-01-24
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Nice service and awesome customer service by the team ,love this place .
Bitra Sateesh . 2025-01-21
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Chicken breast over cooked today, normally much soft and juicy
Fang . 2025-01-21
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Cold food. Not boneless as requested. No gravy as requested. For £48 was a complete waste of money
Rachelle . 2025-01-20
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Very tasty, good value meal. (2x burger & chips meal for £10).
Heidi . 2025-01-19
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Sorry, my apologies, I forgot to give the driver his tip, as it was in my dressing gown pocket, as he had to give me my delivery piece by piece. 😕
Paul . 2025-01-17
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Very poor service, staff rude and do what they want. Best avoided! I know go to Brooklands which opened recently, provide fresher food and a much better happier / positive service.
Arman Khosravi . 2025-01-16
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The service is good and the food is cooked well
Michelle Chaxs . 2025-01-14
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Fantastic staff also food was amazing we well come back for sure
Amr Elhadary . 2025-01-14
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Once again, fantastic service and great food 👍.
Paul . 2025-01-14
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Good service ,good staff and very polite all staff recommended
Ermelinda Amaral . 2025-01-13
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I never received my order. I’m very disappointed!!!
Gale . 2025-01-13
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The food was not delivered. Don’t know how my delivery address changed, didn’t notice that before delivery. The delivery boy called me and asked for the code, gave him that and gave him the actual address. He reassured me that it would be delivered to the right address but unfortunately he didn’t.
Avijit . 2025-01-11
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The chicken burger was inedible and the food was not even warm
Paul . 2025-01-10
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Delivery man was very helpful when I couldn’t find the 4 digit code
Carolyn . 2025-01-08
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Wasn’t my order!! No refund yet either!! So ordered again and turned up with the gravy split over everything. Not a good start to the new year so I’ll try another delivery service in future I think.
Robert . 2025-01-01
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Delivered early despite it being New Year’s Eve but sadly a lot of the food was cold therefore not enjoyable.
Kari . 2024-12-31
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Not at all, went to restaurant 2 hours later and paid for another order didn’t exist
leigh . 2024-12-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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85 Opinions
We order from here if we fancy a Chinese, but I have to say we was very disappointed last night. £33 2x chicken curries ( the chicken taste funny and gooey, and the special fried rice the pork bits was just bits of dirty fat nothing more. Really disappointed. As a regular I think we may look for a different Chinese.
1754 Opinions
Nice spot…the area is beautiful..decor nice/cosy coves. Very very slow service…waited quite a while in a near empty pub for drinks service. Very expensive too.
1561 Opinions
Delivery is a little slow but do not let that stop you ordering. Food is delicious pizza&chicken both very tasty.
2530 Opinions
Popped in for lunch on BH Monday. Plenty of Parking spaces available . Nice garden with a play area for the children. We hadn't booked, got a table very quickly. We only had drinks and main, Chicken and Ribs combo and the double burger, both meals were very nice with good size portions. The desserts coming out of the kitchen looked very nice 👌 if only I had the room . The service was ok, there was a tall man who seemed to be the main server he was very good , we had a young lad who I think may have been new and training but still did a good job. The only negative was that the meals took along time coming to the table but as I said previously it was a busy BH