Dominics Pizza & Kebab (Addlestone) in Runnymede

People aren’t nice and rude wasn’t giving a garlic dip for free and charging 50p after ordering a extra large pizza and then pizza bread wasn’t fresh it looked bit average

If I ever want a take away I go here but I'm sorry I can't sit here and honesty say that the food is good it's not soggy garlic bread over priced food that you barley get much of its like receiving 6 chips for 7 pound they don't care they always do it so it's time to change I'm now going to super pizza in Chertsey it's so much better you get a decent amount of chips and it doesn't make you feel like you need the toilet from having bad food like Dominic's does I'm done

Absolutely awful food and even worse customer service. Ordered as a treat for finishing exams and the evening was ruined. Stone cold pizza arrived that had barely seen the oven. Called to complain and the man on the phone was so unsympathetic and rude I was actually quite shocked. Have used them so many times In the past and to receive this kind of treatment as a customer I am utterly disappointed and will never order from here again. Man on the phone kept saying they were a family business but in no way did he try to compensate or keep a loyal customer.

Absolutely love the Alligator Pizza....highly recommend it 👌

10/10 every time! Always gets the orders right! Delicious!

Ordered 3 pizzas and garlic bread. The garlic bread was burnt and not even edible. The pizzas were below average and had no taste. The toppings portions were so small there might aswell of not been any. For £50 I expected a hell of alot more. Extremely dissapointed. Won't be ordering from there again...

Usually go to super pizza which are amazing! but they was closed so I tried this place, First time ordering and I rung up and asked for the £21.99 deal shown on their website (2x12” pizzas, 2 sides and drink) They’ve come to the door and asked for £33 as that’s what’s written on receipt I said how is it £33 when is £21.99 (not drivers fault of course) he rung them and they said yes sorry it’s £21.99 but £23 in total for delivery fee Which was yet failed to be mentioned at all on phone I confirmed before coming of the phone it would be £21.99 in total

Made a lot of orders with them and they have never disappointed. Pizzas look and taste great.

This pizza is top tier and super cheap. Highly recommend.

Really nice pizza at a reasonable price. Much better than the large chain places.

If you are talking about good, affordable pizza this is honestly the place to go.

Amazing pizza, they do not disappoint on the crust! We come every week. Friendly staff as well.

Absolute legend. We know Dom and his friends like the back of our hand. As Yankies, he told us one day that if the Brits lost to us in the Football World Cup, pizzas were on the house. Only a man of pure charity and service would compile the idea of such an act. Dominic knows our orders like the geography of the world.

Domic's was great! They are very kind. We had a large order and he gave us a free drink! Very fast too.

Dominics is the best pizza in Addlestone! Highly recommended this place! They also very friendly and helpful!

I am ordering pizza for almost 4 years now. On...n off. Pizza is good.

Good food and lovely owners! Will recommend, good prices and fresh

Food arrived 40 minutes late. Cold and the restaurant was no help at all.

I come there for a lunch today web site say is open at 12 but I come there and memeber of a stuff just start at 12 I wait for my burger 28 min ,, definitely last time I wasted there

Great staff! Always accommodating with orders and collection times ect. Great tasting food. Over phone or in store the guys are always more than happy to help assist if unsure what to order!

It's one of the best place to choice for pitza .not to expensive aswell.

This place went from the only place in Addlestone to be open late to ELITE tier food. No idea what happened but boss man came through with the goods. I’m talking CRISP base, cheese and tomato sauce for days and to the edge. Good lord. What a saviour sent to earth.

Very rude staff and unprofessional staff. We went here to buy some food which included some burger deals as outlined on their menu. They took payment and gave us the card receipt and we waited for the food. I was looking through their paper menu when I noticed that things didn’t add up. When the food came I quizzed them about it and was told that their menu was “old price”. I then pointed to the paper menu and was given the same reply. Here are the problems. 1) When we ordered the food they did not at any point tell us that the pricing on their overhead and paper menu were old. We asked for the £6.50 burger meal so they should have told us that it was now £7.50. 2) There is no reason what so ever to prevent them having a sign advising customers that their pricing is now old and invalid and to check on current price. 3) There is no reason why they can’t print new paper menus and direct customers to it. 4) We bought a chicken burger with cheese. Guess what. No cheese. 5) We didn’t get a purchase receipt. It wasn’t until I queried the pricing that they handed me the printed receipt. I suspect it’s to prevent customers from querying. After all, we just assume we’ve been charged what’s on display. My family have owned takeaways and we would never deliberately mislead or misinform customers. Menus are cheap to print. If we know we need to change pricing we update our menus at the point of new pricing. A previous customer review is from 3 months ago. Even if they have to, stick a piece of paper of the new pricing as a temporary measure. I suspect it’s to do with the hotel down the road. Locals know what’s what but hotel patrons most likely won’t suspect they’re actually paying more than what’s being displayed. We won’t be going there again. They were rude and dismissive of my query. We’re not local and would have bought another 5 meals from them during our stay. That’s £100+ which they won’t receive from us for merely being rude. If they had apologised for not advising us and given a refund then that would have been good customer service. If they’d just apologised that would have been acceptable. Nope. No apology. Just dismissed my query and then walked away.

Delicious food, tasty and quick service

I can't think of anything that was OK apart from arriving on time. The quality of the food was very low indeed and the price was very high indeed. It has left me with a slightly scammy taste in my mouth - as curious as that may sound. Also, a star is a good thing, I wouldn't say there's anything starry about it so I'll allow you to adjust that part in your imagination.

Okay the football was on but it arrived an hour late. When it did arrive everything was swimming in lemon juice.

Order came quickly and food was piping hot still and was nice to be able to order a variety of food from one resturant!

The pizza is really good and tasty, you can tell it is freshly made. Also is sold for a reasonable price only £5 for a large pizza. If you in Addlestone you want Dominic's Pizza!!!!!

Brilliant food. Pizza was amazing. Lovely owner

Fantastic pizza, great service too!

Nice food and clean shop, will be coming back

Best pizza I had in years, great managment and very clean inside the store. Must have seen them sanitising the tables about 4 times in 20 min I was there. Incredible pizza and delicious kebabs. Much better than Papa Johns or Dominos rubbish

Worst experience. They charged me 50% extra than in the displayed menu and when I asked cashier he told me it was old price.

I work this place 2 days .they give me food and they said is halal .but today I find it out that is not halal .really bad experience. I wish I can make compliance in police

Dog food don't order even my dog don't want it

They have best pizzas that you can find in England. Give it a try

Pizza is very taste .I love it 🍕🍕🍕

I wouldn't feed this to a dog I didn't like. Avoid

Great food, great value. Good customer service

Firstly I was sent the wrong pizza then I was constantly lied to on the phone when I called to ask where the correct pizza was as it was taking so long to arrive, it took over 2 hours for the correct pizza to arrive and when it did it was cold and burnt! It was thrown in the bin!

This is one of my favourite local takeaways. The any large pizza for £5 when you takeaway is a great deal. You can choose any 4 toppings and they don't scrimp on the toppings and there's always lots of cheese. The decors a bit tired and it's best to write your order down for them, but I can't fault the food.

Friendly staff and good value for money 💵 pizza 🍕.

Food was really nice and reasonably priced, one of the best pizzas i have tasted.

Best pizza in the area. I choose this over the hut dominoes and papa John's. Amazing value for money too

Food was hot, delivered fast, taste wise on the whole was quite bland .

Ordered at 6.49. Now 8.49 still no sign of food.

Waited so long that I had to go back work while leaving my pizza .never again

We just ordered the chicken bbq & Mexican hot... The dough is baked to perfection, plenty of toppings, fresh, crunchy & seriously a best pizza in the town

They are charging 50p extra for card payments. When it is against the law to charge that 50p. And on top of that the pizza was cold. Avoid at all costs

Great lunchtime deal any pizza any size for £5 can't beat it

I called to order for collection they spoke to me with such disrespect. I don't think they would speak to a man like it. I'll never use them again

Rude staff on phone, hung up on me twice abrubtly whilst I'm still talking to them.. I personally wouldnt use these muppets just for the fact of there manorisms.

Fantastic pizzas, and kebabs with great value and delivery ❤️

My friend and I ordered a chocolate cake didn’t come along with cheese chips that didn’t come and instead they gave us stuff we didn’t order tryed ringing back up 3 times and they didn’t answer. The wrap might aswell have been a lettis wrap not a chicken wrap not the best I will not be going there again

Four toppings for £5. You won't get a better deal locally. Good pizza, made while you wait - usually 15-20 mins.

Extremely rude when chasing up and order half an hour after it was meant to have been delivered to be told they don't deliver to us (funny how they always have before) then w as ride and put the phone down absolutely disgraceful behaviour...

Worst customer service. The Delivery didn’t arrive only and zero response for the calls. I have ordered online in their website this evening at 7 pm and received confirmation email immediately with a waiting time of 1 hr 30 min. We waited for the delivery until 8 30 pm and started calling. Tried calling them some 15 times but no one picked up the calls. The online help service is of no good since they don’t have any access to the status in the store. They are just website maintenance guys. Finally they called me at 9.15 pm and said that they were outside. I went out to have a look but no one was there and when I tried to call that number back but no response. I reckon they just tricked me that they have arrived at my door but they didn’t. I clearly given instruction to ring a bell of my flat number but they didn’t. They never picked up the call. Don’t know how to get the refund also. I would suggest never go for these guys.

Terrible, orderd food for deliver waited 2 hours to then find out it’s not coming, well at least I think because none of the phones where being picked up even the managers didn’t answer Don’t go here if u want your food to be delivered to your house

Great pizza and a nice group of people working in there too

Ordered Kabab and pizza . Kebab was under coocked and pizza was cold. When called to get refund for uneaten food and offered to return food, was hung up over and over again and then threatened that if i didnt stop calling back they "knew where i lived". Disgusting behaviour and in my opion the worst way of handeling a complaint. Not.impressed

Very delicious pizzas for a low price I will definitely recommend them for anyone who likes pizzas.

Always delivered early, great food, great price 😋

Fantastic pizza and amazing prices. Only 5£ for any large pizza. Just as good as dominos but a quarter of the price. I haven't ever had my pizza from here delivered but I've heard it takes ages so if you can I would suggest picking up.

The food is really good. The price £5 for an any large pizza 🍕 is really good. Only 10mins of waiting when ordering personally. I can truly recommend

Great pizza, £5 for a large, highly recommend!!

Although not the friendliest service in the world we regularly order 6 of the large pizzas on a monday night for our local club and the food is always very good and you cant argue with the price or the quality. Would recommend the pizzas any day.

Both times I've ordered from here food has taken forever to be delivered late. Took two hours the first time and over an hour and a half the second time. Wouldn't give me a refund even though food turned up cold and ridiculously late. Estimated time was 25 minutes. Guy was rude on the phone when speaking about refund. Kept asking me to ring back so he could answer another phone. Wouldn't order from there again.

Always had great food from here, they are open really late and never fail to impress.

I wasnt expecting it, but the pizza from here was really really nice. It was here before Domino's pizza moved in across the road and in my opinion is better.

Basically the food was excellent! The chilli kebab pizza was next level, I highly recommend it! Maybe double-meat next time to take it up a notch. The delivery time, however, was shocking! I ordered at 7:25pm and ended up taking delivery at about 9pm!! Called twice and the guy was like "sorry we're busy and low on drivers"... we wanted to munch it back whilst watching the WHU-Man U game but I think he turned up as the final whistle went! So yeah, awesome food, just sloooow. To soften the blow, the driver handed me a 2l bottle of Tango... :-\ Cheers

Disgusting the way they talk 2 customers !!! ... Also put prices up from 1 fone call 2 the next ... they don't ask u what ud like on ur burger 4 instance.. I had 1 delivered didn't ask 4 anything but cheese .. I got salad and burger sauce which I hate !! Called them up and they wer rude an abrupt 2wards me !! DISGUSTIN PLACE !! used 2 really like it there ... spent alot of money over the years !! ... Obviously new members of staff have no idea how 2 speak 2 customers politely !! .. I called 2 make an order 1 tym, and the fella said 2 me ! "WHAT DO U WANT " .... Disgraceful no customer respect atal . NO STARS IF I CUD I WOULD GIVE THEM MINUS STAR !!

Disgusting customer services, rude and disrespectful. This place shud not be serving public !!!!! NO STARS

Kebabs are sub par but they do deliver !