Based on 1.494 opinions finded in 1 websites
Based on 1.494 opinions finded in 1 websites
Nº 189 in 265 in Runnymede
Opinions
Yaiza is the best, good service!
Zaida García . 2025-03-25
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Cozy and a lovely atmosphere, The food was amazing!! I will come back soom!
Macarena Moreno . 2025-03-23
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Unfortunately my experience was not pleasant. The food order took almost 2 hours, despite the pub being very quiet. And when food did finally come to our table we had to wait around 15 minutes for everyones mains to be delivered. We went up to ask about our food after 50 minutes but were told it would be 10 more minutes, we received the same message every time we went up over the next 50 minutes. I'm afraid I cannot recommend.
Josh Loyburn . 2025-03-22
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Place was empty on a Saturday night but had to wait over an hour and a half for food. Was told this was due to it being 'busy'. I could see the food order board, there were 7 orders that had been placed in the time we'd been waiting and all were 10-15 minutes apart. Food was then cold when it arrived and when sent back was clearly just nuked in the microwave. Had to wait an additional 20 minutes for the other half of the food ordered and only after going back up to ask for it, to be told the shots that had been ordered and that was taking priority.
Brontë Loyburn . 2025-03-22
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Sadly this Restaurant collects one star reviews like a stray dog collects fleas. It's a bit like playing Russian Roullett with your taste buds The trouble is there's five bullets in the chamber of six. Do as I do when approaching this place just keep going. A total embarrassment to the GreeneKing branding..NEXT DAY RESPONSE...Thank you for responding so quickly to my review, But after two visits sometime ago I will NOT be wasting any more money at your establishment. There are better places very local to the Twynersh that serve far more enjoyable fare than you. You have your clientele just look after them.
Colin Richardson . 2025-03-17
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Very nice people lovely location and great food defo would come again
Lewis Skinner . 2025-03-16
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Always great service, good value for money and the garden is perfect for the summer months!
Molly Caminarides . 2025-03-16
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Lovely staff very friendly food was good. Had the chicken and cheese sharer. Also they have kraken rum which is my favourite
debbie wright . 2025-03-16
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Great atmosphere, super friendly staff, fast service and foods really good too! highly recommended pub/restaurant to eat and relax
Mike Wright . 2025-03-16
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Megan and Amy were cool but Ruby absolutely slayed, the coolest person I’ve ever met!!!!
Dean Eaton . 2025-03-06
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Stopped here on the way home, unplanned. Greeted by a very pleasant girl called Ruby who along side Amy couldn’t be more helpful. Great choice of food and a nice chilled beer.
Macy James . 2025-03-06
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We eat at the twynhurst regularly we are always happy with the food quality, it’s always hot and well presented. Quick service, Amy and Ruby always lovely. Look forward to our next trip
Sue Soden . 2025-03-06
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Always stop here after a day at Thorpe park, great food and even better service from Ruby. She couldn't be more helpful.
Alan Simmonds . 2025-03-06
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Great service from Amy and Ruby , great food, good value.
Richard Ivey . 2025-03-06
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Came in for drinks, good prices, and the waitress Chloe was amazing, friendly, brilliant service.
Phoebe Ayres . 2025-02-27
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Lovely food and Amie was amazing with her service..she made my night the best worh my 40th birthday
Hayley Downer . 2025-02-17
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Had amazing time her last night with the other half, the staff were friendly and helpful, Milly I think her name was really stood out to us!
Poke Rejects . 2025-02-15
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Normal pub food could do with a clean
Jerry Connors . 2025-02-04
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Josh the manager in hungry horse was very polite his customer service was outstanding. In the past 12 years we have used this place and always left disappointed well this evening has made me change my opinion. We was treated friendly with no troubles ordering food and all thanks to the manager Josh. So thank you we will return
Charlotte Weller . 2025-01-25
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Great service lovely food and plenty of drinks great prices
Louis-jay Scott . 2025-01-25
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quality service cannot complain 10/10
Sam Carey . 2025-01-25
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Visited on Tuesday early evening with my wife and son. Service was good and the food was outstanding, We will be back soon and I would definitely recommend to our family and friends. Well done to all of the Twynesh staff, Keep up the good work 👏
James Baldwin . 2025-01-23
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Great service, great staff, had a really good time and was treated really well. 10/10 would recommend
Billy Payne . 2025-01-20
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It was lovely they were quick they also got my order just right the steak was perfect! The staff were incredible, the service was great. And I felt extra special on my birthday with a free drink.
freya dinning . 2025-01-20
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Lovely pub. Had some great food that filled me up after a long day and our server,( I think her name was Milly?) always had a smile on her face which just shows what a great place this is.
Wilf Saywell . 2025-01-07
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Food was good last year but I have been here 3 times recently and it has been the worst food I've ever eaten out. Mixed grill looks under cooked but is so dry. I ordered a chicken chiabatta sandwich and it came in 3 slices of barely cooked garlic bread. Staff don't ask if you're enjoying your meal which would be nice if they started doing again because it is so bad. Will not be visiting again which is a shame.
Dean Macfarlane . 2025-01-05
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Very nice food and very friendly staff good with our children
Rachel Mccartney . 2025-01-03
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Very busy pub, Great for children as there is a playground in the front which is very big space. Great if you are in a big group as you order at the bar. Bar staff were friendly and served you very quickly. You can take the dog, which is a massive plus for dog owners. The pub is very clean and plates glasses collected quickly. They do have a space upstairs if you are having a private party at no additional cost. We were here for a birthday and took the cake behind the bar. When it was time for the cake, my daughter went to the bar, and the cake was ready for 'happy birthday'. They lit the candles. I have to say the food was a bit hit and miss. However, if you have children and it's a birthday treat with lots of kids, etc.,it is the cheapest option if you don't want to spend tons of money. Overall, taking everything into consideration, I would recommend this pub
Dianne Thomson . 2024-12-31
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Party of 12 ate a lovely 3 course Christmas dinner with all the trimmings. Very good service. Thank you and Happy New year to you all
Mary Jones . 2024-12-29
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We had a fantastic experience at the Twynersh despite it being incredibly busy, the manager went above and beyond to ensure we were well looked after. The atmosphere was lively, the staff were attentive, and the service was excellent considering how packed it was. The food and drinks were great value for money. A huge thank you to the manager for their professionalism and for making us feel so welcome—we’ll definitely be back! Highly recommend! --- Feel free to personalize it further!
Chris . 2024-12-22
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Perfect for that spur of the moment family get-together.
Clive Herring . 2024-12-22
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We had a Christmas dinner for 7 on a busy Friday evening and I was amazed at the standard of service. Josh especially made the experience fantastic. Nothing was too much trouble for him and it was hard to believe he found so much time to attend to our needs in such a hectic environment. Thank you Josh for making the evening a success it wouldn’t have been the same without you.
Dave Harman . 2024-12-21
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Amazing place to go eat and drink with friends and family Josh was friendly and helpful with all the food and drink questions
Alana Roddy . 2024-12-18
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Josh was amazing, food was excellent , great experience all together!
Niranjan Nagabhushan . 2024-12-16
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Just had lunch there. The lamb koftas were lovely. Totally delicious. Lovely Chloe served us and I believe Taz was the chief. Great value!
Louise Clancy . 2024-12-13
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Josh and Charlie. Great customer service, very friendly to customers. Food is amazing and looking forward to our booking on christmas day!!.
kim Dowling . 2024-12-09
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Josh and elm and been amazing so helpful and friendly, thoroughly enjoyed my food and the banter was awesome. The staff are always polite even when. Keep it going guys and gals.
Moving Picture Logistics Limited . 2024-12-09
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Amazing pub, Elmand and team looked after us for Christmas party so helpful and friendly can't wait to come again
Thomas Sperling . 2024-12-09
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Staff arranged large family Christmas dinner in the upstairs room, was perfect for all children and adults, great service from the workers and food was great value (Christmas 3 course menus), would defo arrange another family gathering here 👍🏻
Faye Clark . 2024-12-08
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We held our Christmas Party at the Twynersh, hosted by Josh, Maia and Milly who were brilliant. Josh communicated to us throughout the evening on when the courses would be served, ensured everyone in the party was ok and had a smile on his face throughout the evening. Nothing was too much trouble. The group were very happy with the food cooked by Ellie and Will. Thank you Josh and team for a great Christmas Party Evening
Sarah Thomas . 2024-12-08
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Food was excellent. Really good service would definitely come here again
Hayley Matthews . 2024-11-25
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Really good food and drink for a good price
Jack Barnes . 2024-11-25
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Food was incredible and excellent service. 100% recommend.
Brioney Davis . 2024-11-25
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As usual the staff were very friendly, accommodating and helpful. The food was very well presented and came in a timely manor once ordered. We discovered this pub after a Thorp park visit and decided (as a family) that the value for money it represented, would qualify it for further patronage even though we do not live anywhere near there. (coming from Pinner). The staff, particularly management have always proven to be extremely friendly and very professional.
Eye 'n' Eye . 2024-11-20
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worst pub i’ve ever been in. Bar staff took ages to serve and it wasn’t even busy, struggled to smile, only locals in there, really unfriendly, it was a Saturday night, I would be suprised if it’s still open next year. Food was dreadful
rebekah lilly . 2024-11-20
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Food was warm at best. Portion sizes where small ordered 2 sizzler combo steak came out on frozen onions and peppers with a kids size chips and 4 onion rings. My Son said his chips were cold People swearing in the bar. Will not be returning and honestly wouldn’t recommend at all 😡 such a shame as we have had pleasant experiences in the past
Dan . 2024-11-12
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Great place to eat and drink . Josh was amazing
Nick Sanderson . 2024-11-11
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Come here all the time, food always amazing and service as well josh and Milly was so kind and helpful today couldn't not ask for better service
Sue Dodds . 2024-11-08
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Wonderful time at the here food was amazing for the price and kids enjoyed spending my money on the toy machines inside, staff were helpful and friendly
Joshua Tilbury . 2024-11-07
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Family of 7. Noone greeted us in. Noone visible at the bar, or around the pub/restaurant. 1 kids dinner came out wrong. Took a bit of time to rectify it. Then it came wrong size. The rest of the dinner came out when my child had finished his plate. Didn't give us cutlery - had to walk round pub finding it ourselves. Food was otherwise good. No checking in how food was, if we needed more drinks etc. Absolutely no service. Wouldn't visit again.
Jasmin Austin . 2024-11-01
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Amazing place to come with the family Josh the manager and Charlie was so friendly and hopeful couldn't recommend more!!
Anja Paterson . 2024-10-31
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Great value, just down the road from Thorpe park if you wanna have a slighter cheaper meal deal. Great service. However drinks that are included in meals now are more limited.
Kirsty MacDonald . 2024-10-16
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Called in last minute for a meal with family, told it was booked up however they found a table to seat 7. Meals ordered and food was okay
Maria Bolton . 2024-10-15
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Amazing place had a great time here, staff all friendly and helpful with all my questions couldn't recommend more!
MARK TOOGOOD . 2024-10-12
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Since Elmand took over, this pub has improved emencely. New and old staff are all working well together are just amazing service food tastes just great for the prizes.
Sharon Phillips . 2024-10-11
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Loved the place nice and cosey and food was perfect plus quantity for price was really good
Serious Joker . 2024-10-09
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Roast dinner is very processed. Roast potatoes and stuffing like rocks and payed for extras but didn't get. Staff very illusive so couldn't complain.
Michele Doe . 2024-10-09
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Quiz is brilliant, staff are great and friendly, great value for money
Amber Rayner . 2024-10-08
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Good place to go for family gatherings and hang outs with mates, lovley staff always happy to serve especially Josh management. Food is really good and the atmosphere is great.
Kaytlyn_sim . 2024-10-08
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Served a meat dish when I asked for a vegan dish
Ben Downton . 2024-10-07
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Amazing restaurant. Lovely staff. Would go again!!!
Charlie Humphries . 2024-10-06
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Amazong place to go and have food after a fun day out at thorpe park! Got a small play area outside for the kids and food was cheap and amazing the lamb flatbread was amazing!
Benedicta Worsfold . 2024-10-06
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Amazing staff so friendly and helpful. The young lad behind the bar was epspecially helpful helping me with the menu. Food was amazing keeps getting better as we come here.
farnsbarn boi . 2024-10-06
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Had a great time, just what you want from a local pub. Staff were lovely, highly recommend!
Marta Svetek . 2024-09-29
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Our bartender Ruby made our night, impeccable service and sunny personality. Great atmosphere!
Anna Waddell . 2024-09-28
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Came to the twynersh. Excellent service by chloe. Welcoming atmosphere. Fast efficient service. Will be going back. Great for family
Neal Wilde . 2024-09-25
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Very nice meal and great service
Anthony Nally . 2024-09-15
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We came in for some late lunch and the bar lady named Maia, gave us the best service. She was very polite and brought out or food very quickly!
olivia dillet . 2024-09-15
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Had an amazing time at the pub the assistant manger josh was so helpful with our allergies and what deals were on couldn't recommend more
Thomasson . 2024-09-07
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Came yesterday. Two girls at the bar looked swamped but were very friendly. food (fish and chips and new yorker) came out quick and good. Drinks good too.
Jude Sparks . 2024-09-07
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Workers are nice expecially maya and Charlie but the food is awful, I had a burger that was pink on the inside, like fully pink.
xxgachalifexx GĢ . 2024-09-06
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Food was delivered quick and of a decent standard. The bar staff were very slow and took ages to take our order even though they had seen us waiting. There was no one else at the bar at the time and they were all in the back chatting. Some of the tables hadnt been cleaned even though the pub was basically empty I.e. had foood and drink remains on the table. Not a bad experience in the end but wouldnt be my first option to go back to for a local pub.
Methinan Siva . 2024-09-05
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I cannot fault the price or the service we received. There are a lot of negative reviews and those seem to be when it's really busy. So my only advice is to go when it's not really busy.
Robert Vinall . 2024-09-01
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So glad we were too late for a McDonalds Breakfast this morning. All day breakfast was so tasty, had the additional option of toast which was a welcome addition. All cooked perfectly, rounded off with a decent brew of Yorkshire Tea! Sat outside in the sun, lovely outsode area, the perfect way to start a long journey home after a weekend in London
Jo Perry . 2024-09-01
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I visited this "pub" with my family for the day and had an awful experience. We had to send 2 burger dishes back to the kitchen as they were burnt to a crisp and looked like cancer-causing hockey pucks! The servers and bar staff were incredibly rude, especially the man with the blonde curly hair at the bar. I will not be returning here as I value my health and appreciate being talked to with respect. Avoid.
นายโดมมินิค . 2024-08-31
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Staff are friendly enough but was given a dirty beer glass and when requested a clean one was given another dirty one. Disgusting!! Food was tasteless and ordered tea and had to make it myself. Definitely won’t be visiting there again! Disgrace
Veronica Tetchner . 2024-08-31
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My family and I visited last night. We had great service from Maya, Charlie and Sean at the bar. The food was very tasty and very affordable! The kids loved the climbing frame in the garden as we enjoyed some of the lovely cocktails.
Sofia Rolston . 2024-08-31
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Excellent service . Great ambience. Shout out to Charlie and Sean.
Gokul Bakthavachalam . 2024-08-31
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Great place to visit with Family , Yaiza was the best!
Francisco Javier . 2024-08-31
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Great experience… lovely staf …special shout out to charlie, and Sean
Pinaki Bhattacharya . 2024-08-31
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Lovely food and great service by Sean & Charlie
jairam boyina . 2024-08-31
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Great staff special shoutout to ruby charlie and Sean
Sudeep Dasgupta . 2024-08-31
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We had a lovely family lunch today at The Hungry Horse in Chertsey. We sat outside in a nice shaded area out of the sun and my son had lots of fun playing on the climbing frame whilst we waited for our food. The food arrived within great time and was hot. We really enjoyed our meals. The waitress and bar staff were very friendly and attentive. We will definitely go back again.
Samantha Knight . 2024-08-28
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Very good!!!, everything great!!!, and Yaiza's attention is a 10!!!. To repeat without a doubt.
Victoria Crespo . 2024-08-26
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Quaint pub ....nice beer garden
eamonn omalley . 2024-08-25
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Food is really nice had to wait an hour and a half for the food to arrive the other half of my table had thiers first when the other half had to wait longer if you are in a rush don't bother coming here.
DISCOPlayz . 2024-08-25
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Just popped in for quick drink as passing...lots of parking available....quiet in there but lots of outside tables needed clearing.
Debbie G . 2024-08-24
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Lovely Hungry Horse to go to if you are coming from Thorpe Park and wanting a bit to eat for dinner. One of my favourite Hungry Horse pubs around! The deals they do are quite good and it can sometimes save you quite a bit of money so I would definitely recommend!!
Harvey Charles . 2024-08-22
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Visited on Sunday evening (18th) and had booked a table for the 5 of us. There was clearly a staffing issue, as it took an absolute age to get served, as the poor lass working on the bar was alone, and no one came to her aide to serve myself and other waiting customers. To further compound our visit it took the best part of 45 minutes to receive our starters, and almost an hour for our main courses. We did not order deserts in fear of still being sat waiting late at night. Clearly resourcing of staff needs to be looked at, as this left us (3 adults and 2 children) very disappointed
matt brown . 2024-08-19
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We went on a Monday evening. Extremely understaffed. Tables weren't cleaned, not enough people serving, no air conditioning and the food took approx 40 mins to serve. The staff did what they could and were extremely polite but it is telling by management if they put their staff under pressure during peak periods. They got my order wrong but offered courtesy drinks which was extremely nice. The food was mediocre but I would not go back. Well done for the Monday night staff.
K W (KW) . 2024-08-14
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Friendly and knowledgeable staff. Food arrived promtly. Portions were a good size and presented nicely. Large choice of food on the menu. Clean and tidy.
Dani Biggs . 2024-08-11
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Food was fine, but seriously understaffed. No one to welcome you. Have to queue with the beer buyers to ask for our pre-booked table. Then queue again to place our order. Then 50 minutes for the food to arrive. Then had to go and get condiments ourselves from near front door. This is not operating like a restaurant.
Alex Baxendale . 2024-08-09
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Amazing visit at the Twynersh again! Service was great by Chloe too!
George Caminarides . 2024-08-08
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Quoted 45 minutes at the till when ordering, was told if we ordered starters we would have to wait 45 minutes then another 45 minutes on top for the mains. We opted not to get the starter but have currently waited over 1 hour and 15 minutes for the main course to be served. Will not be returning again, staff appear disorganised. The food was mediocre and nothing to write home about.
Mum Of 3 . 2024-08-08
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Great food and service Charlie,Maya & Ruby
sayem dutta . 2024-08-03
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Great service by Charlie Ruby and Maya.. amazing
Dhruba Datta . 2024-08-03
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Amazing service, specially from Charlie, Maya, Ruby
Vish Oyster . 2024-08-03
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Great food and atmosphere.. amazing staff Charlie Ruby and Maya
Praful Choudhary . 2024-08-03
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Great service by Maya Charlie and Ruby
Sayantan Som . 2024-08-03
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Awesome experience at Twynersh. Charlie and Maya you rock. You have been fantastic serving us always with a smile. Highly recommend. Cannot forget Ruby, she specifically took care of our custom order even though it was last minute.
Karteek Telikicherla . 2024-08-03
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292 Opinions
Went in for a drink and was served by a very stroppy rude young girl with dark hair who made us feel as if we shouldn’t be there. This has the potential to be a very nice pub if staff were nicer and didn’t make you feel like you shouldn’t be there. No wonder the pub only had five other customers in there, we will not be going back.
617 Opinions
Sorry but not out greatest experience there today. Bad move taking the super popular and delicious chicken Schnitzels off the menu. I ordered the sirloin steak instead which was tougher than the soles of my 10 year old shoes. Credit to the staff who replaced it with an alternative dish without question but sorry, it's not the place it used to be food wise. I'm sad.
2315 Opinions
The food was quite good but the service was poor. We waited too long for our order to arrive. Without being particularly crowded.