KFC in Liverpool

I go get breakfast for the guys at work every friday. always get it right and on the rare occasions they havent they always put it right. We put some big orders in so we expect something to get missed but it is rare that there are mistakes. Good job guys

This was absolutely disgusting and ridiculous. Your McDonald’s is a DISGRACE. I ordered a Philly stack with ONLY cheese because I can’t eat onions or pickles, I despise the smell and taste of them. Yet my burger came with everything on it? Big up your orders mate. get with it. Start looking at orders properly. Second of all. The food was stone friggen cold. I’m not sure how long you’re leaving orders on the side of the table but I’ve seen it before, you’s leave it there for ages then tell the delivery men to take it like 20-30 minutes later and it’s just not on. My entire order was cold. I asked for 2bbq and 2ketchup sauces. Did I get any? No. Not one. Absolutely dreadful meal. Disgusting. Disgraceful. Hate it. Best Gad start changing your ways in their staff are miserable as well and speak to people like crap with nasty looks on their faces. Either get a new job or be good at your job.

I am food delivery driver.When I went to the store,my order was not on the screen.I asked one lady whit blond hair(she did not want to tell me her name,no batch)-very rough she told me-'Cancel the order'.I tried to explain to her ,that I am just eat delivery and If I have to cancel the order ,I must explain why I cancel the order,but she ignored me and go away.I asked who is the manager and she start to shout to me- 'I am busy,I don't have time to you I have customer',I asked her -'Ok what I am,I am doing order for customer,too'.She say-'You are just food delivery'.So what ,when I am food delivery,the order which I am waiting is not important?I phone to the customer,she asked me to speak whit them.I back to the restaurant and they say- 'We are too busy to speak whit her'.And on that moment I see my order was done.So the order was on the system,but the lady which I asked firts ,she doesn't want to check what is going on,for her was more easy to say -'cancel the other'.I can not understand why they not take delivery orders for important too, because someone is waiting for his food too. 20/10/2023 7:10 pm

They should just shut it down. They can’t get orders right. They’re a disgrace to the franchise. Totally put me off for life

Do NOT order a delivery from Hunts Cross McDonald’s. Unfortunately the staff are completely thick, you will NOT get what you ordered. There will be items missing and you’ll just get credit on your just eat account, not an actual refund

Just ordered a meal for all my family on the 7th of May and ordered 2 chickens nugget meals big mack meal with a garlic mayo rap and the rap the meat was rock solid and was missing a chicken nugget Happy meal I wouldn't mind but everytime this something wrong this place needs new management or new staff full stop its got to be the worse MD iv been to absolutely shocking I'm not even leaving a 1 to 5 rating becasue that would be a insult 😡😡😡😡

This Mcdonalds is way too busy for the amount of space it has. It has 2 separate drive through lanes and a standard kitchen the same as the others. The customer area is packed with delivery drivers cancelling orders because they take too long to make. This is often followed by mistakes made with no sauces or items missing from the bag. If you add an extra way to order you need to be able to meet the demand. If a business as big as Mcdonalds cannot function properly despite making billions. It should not be open at all.

I use this place every week and having gone tonight totally disappointed with the order, and the response of the team is to ignore the store phone as they have failed to provide 2 of my items and they are not answering. What they are doing is picking up the phone and putting it down. Total lack of respect to customers and the fact I have paid for items I have not received.is disgusting .

I was going to pick up a delivery from here on 12 February in the evening and it was a horrible experience. This is the dirtiest fast food restaurant I've ever been to. There was rubbish everywhere under every table. Nobody was cleaning. Staff were happily chatting away at the back. There was another delivery driver asking for his order and a young female staff member just told him 'I can't see you, I can't see you' and walked off even though there were some bags of food there. And then customers wonder why the food is cold when it arrives. After waiting for ten min, others had been waiting longer, we went to ask what was going on, because not one order had been given out since I arrived. We asked if anyone was making orders, or should we cancel them? The same young female staff member just shouted at us like a fury: 'Go, sit down or I'll cancel every order myself!' Unbelievable. There are no managers at this place? How can somebody like that be employed in a customer service job? I just turned around and left.

Piles and piles of food stood as deliveries go cold and 30 or 40 people stand around waiting. Drive thru queueing into the car park. The burger was the saddest burger ever, broken, one pickle, no mustard, half a large fries, drink tasted of soda....

Got to have some set 8 students working here if ye can’t read what to put in a bag can’t lie so I hope yers all suck farts

.I placed an order through the app. Wrong order and Manager on Saturday 29 Octubre 22 at 21 hours is useless

How come a lovely brand worldwide is management so poor people whit no skills at all I did my true pilot review as well this particular site is horrible staff horrible don’t wast your money there even when u report your complaint no one care...

I ordered 5 select meal and got home opened it and there was only 4 selects rang for 20 minutes no response disgusted in the price for the meal its self to only recipe 4 selects

Absolute joke! Missing items / wrong items given / missed off items from order! Waited 25 minutes in drive through queue to be told to drive back round and join the queue if I wanted to re order items through no fault of my own!...

Shocking from start to finish, drive through total shambles, poor girl taking orders and cash sales got order wrong and told we would have to go round again, shocking system.m, they make mistakes and it’s your fault.

Just had delivery from Huntscross Mac Donald's discusting the food is cold Ice creams melting. They had put a pot shot drink into the mcflurry ice cream Never again Didnt want to rate it as it should be zerp

Ttttdoiedkkdkskkkskskoddďdddfffffffmsosodcoxoddkkdkdksdldksllddldlleskdkdllxxllsisi9x8x8x8s8owowowwoodxococoxododooeoeoof99

Drive through order, told to park up. How can the food be barely warm after having to wait for my order. The Diet Coke had no fizz and was flat. The chips were barely warmer than frozen. The burger looked like it had been through...

Staff friendly enough young girl bringing out the food to the parking bay was really nice very polite, others could smile a bit more. Food was hot, order was correct, milkshake machine was working which was a bonus and thank god it was ! Ordered...

I came on here out of curiosity to see if people left reviews for McDonald’s. And by my surprise there are a lot of bad ones. I come to the hunts cross branch at least once a week after I’ve taken my daughter to a...

Ordered wings and was short changed again.Tantamount to fraud. Will never use again ever. Can’t believe they get away with this and judging by other people’s reviews they do this all the time.

Haven’t been 2 a McDonald’s for a while,and we remember why we haven’t!! Was able 2 place the order very quickly on the touchscreen,however we noticed how many delivery orders where being prepared but however didn’t have 2 wait long,was very surprised our French fries...

We called to McDonald’s Hunts Cross Liverpool , I was asked to use the order machine or the app. I asked if I could go to the counter, I was told no. We sat down and I ordered on the app, WiFi was on and...

This is not the first time this has happened and its about time something changed! As it is our local Mcdonalds, we give them our business. However, everytime we visit we are given either the wrong or an incomplete order. Today, I was given the...

Couldn’t believe the absolute cheek of this girl to laugh at me as I was unsure of what to order and when asking what was available for mcflurries I was met with huffs and sighs when she had to resight the menu. This service was...

I made an order Uber eats that got delivered in complete missing 3 milkshakes 2 McFlurrys and other side orders, this was an expensive order, the girl named “charl” supposedly checked the order but obviously she didn’t! I work in the same industry and run...

Ordered 3 happy meals today as a treat for the kids with a major reason is they get a toy too. Very disappointed when I got home to find no toys were included. Not the easiest to explain this to the children who have been...

This is the second time I have visited this McDonald’s since it has reopened because of the pandemic, and each time the worker on the receiving end of the drive thru speaker has been extremely rude, sighing as I was unsure on what was available...

I am absolutely mortified what witnessed today it’s put me off coming the store because of this women . So I seen a member of staff with a yellow tie on I seen her name on her badge Yvonne I think she has glasses in...

I am writing a review to say, how disgusted I am seeing a member of staff bothering other people while trying to eat there food. Yvonne mason I think her name is she came over to me and my children trying to get us to...

Usually call in for breakfast once a week while I sit and read the Metro. Usually an older lady, no disrespect, just she obviously older than most of the serving staff. Anyway, she always smiling and helps customers order and brings to table. Thank you...

HUNTS CROSS McDonald’s says open 24 hours every time I have been there after midnight always problems they say the tills r down or there is no food terrible service if you ask me the people who work there are all sitting down chatting to...

Came here to buy breakfast by card. Only here 5 minutes and the woman cleaning is muttering under her breath then the blonde woman serving shouted my number out, slammed the food in front of me and walked away. If you want to be treated...

Food can be a bit hit and miss here. They get plenty of custom and local law enforcement visit every day it seems. They have got my order wrong several times. Its average, it's Mcdonalds. I very rarely eat a Mcdonalds unless im rushing and...

Ordered a plain mcflurry and a chicken sandwich without lettuce - staff member (and clearly a senior staff member by the attire) could not use the equipment to order what I wanted. In truth the food was fine, albeit I got three mcflurries, two plain...

I love it here at hunts cross also come try the one in garston to as its few minutes away from hunts cross and there are plenty of shops in garston village and local pubs

Big queues inside when it was my turn ordered and picked up. When in car found two items missing when went back told had to re join the queue and pay for the items as they missed off didn't wait because the queue too long....

I visit this McDonald's for an espresso after I go to the gym, that is 3 times a week. Of course it's not an Italian espresso, but it's still nice and strong just how I like it. The blonde lady, who I suppose is a...

Went through drive through and ordered a chicken burger meal. They put it the through as a mayo sandwich. I asked them to double check that it’s a chicken burger meal with an oasis. She just put chips on the order instead. Went to the...

Handy for something to eat simply .Great coffee. I like Macky Ds ocassionally when I am out and about. It was clean and food was hot. So good!

Wife and I took our grandson early Friday evening 16.11.2018. Food was served quickly and was hot although the chips were a bit underdone and lacked salt. However, my grandson enjoyed going there. By the way the male toilets were very clean.

We went to MacDees for the usual warmish lazy mans food and ordered several meals including one apple pie at the drive thru. When we collected our bag of stodge I checked it and found, horror of horrors NO APPLE PIE!! Having alerted the Staff...

drive through. Rude staff. Food thrown at us. Chips cold (only drove 2 mins) horrible service today.

We flew into Liverpool airport and stopped here at 1.30am to eat on our way home. As it was empty we ate in so we could use the toilets before setting off Home. The food and service were good and just what we needed but...

I ordered from here and they got the order wrong so went round and they said did you check the screen like it was my fault they don't know how to do the easiest job in the world. I told them what i was missing...

Only had issues with drive thru, items missing from the order is the main problem especially when it’s the day you forgot to check before you leave car park. We did get the item after going back and 2 free meal vouchers for future and...

Whilst out shopping on Sunday 4th March 18 we were hungry so decided to go to McDonald's Hunts Cross Liverpool We had seen the adverts and decided to go for a big mac before they stop supplying them which I believe they will stop towards...

Always an issue with this place... the latest being that I drove 20 mins last night to pick up a post-footy meal and take some food home for the pregnant wife. Arrived there at 10:40pm. All the lights were off, place was shut and the...

This happen ever other time I go there is allways something missing from the order try to look over the order but some times because they put the 8 hot wings with 12 chicken in one box so it bit hard but why sould you...

Consistently cold food and poor service. Oh bye the way KFC putting six festive chips on the top of a portion of normal fries does not constitute a portion of festive fries. Won't be using ever again.

There WILL be something missing when you get home! Tonight it was a whole meal. Last week fries, the time before the gravy.. etc etc.

I have been this kfc a fair few times not much you can say about a fast food place really they are all same haha but great little kfc.

Everytime we visit we always have problems. Our orders are never correct and there is always a delay.

Attended recently and ordered three Tennesse Burger Box meals, over £18. Upon opening the colourful and very exciting looking box, we were met by a burger which actually looked like the picture on the menu and that's the positive item, now the rest. The burger...

I ordered a family feast bucket there and they gave me a ridiculous amount of wings. Six out of the 10 pieces were all wings, and the chicken was dry too.

Last week I had to wait 20 minutes for the food to be ready. This was after ordering at the long deive thru queue and being asked if I still wanted my order with no way out of the drive thru queue. There is no...

This restaurant is not good. The day we went there was food everywhere it looked like there had been a food fight and no one cared to clean it up. We decided not to eat in but ordered our food from the car. When we...

Typical McDo, same food, same decor, same untidyness but the burgers taste great. These new NY burger and Caroline burger are awesome.

Conveniently located with adequate parking, this KFC is perfectly fine and as you would expect. I can't rave about it but there's nothing to complain about either! Quick service. Decent grub.

The food is of the usual KFC standard, nothing extra special but provides for the busy times and cooking is out of the question!

Living quite close to this KFC I do use it quite a bit. But people I would not class this as a restaurant. The food is usually ok. But I will 100% guarantee that they will forget half ur food if you use the drive...

Staying at the nearby Hilton and I opted for KFC for dinner. My 2nd visit to this one. Food was nice, staff were pleasant. No issues.

I have been to this KFC few times, drive through and every time I got a take away from there something was missing or wrong. Would like share my last experience; I went there (drive through) and asked for big daddy box meal (just one...

Food is always good & hot. The restaurant has always been mostly empty whenever we've been. mostly people use it for takeaways .

I used to spend an hour a day during my break in there, and if people on here leaving negative comments were to do the same, perhaps they would be a little less minded to leave the comments they do. 'children' woth their 'mothers' are...

For convenience I use this KFC however I always have to complain, the drive thru takes forever because they never have food ready, the inside is disgusting and never clean and they do not ever have enough staff. when you complain all u get is...

It's a shame for such a busy place you would of thought they would get more staff at least one more to clean tables everytime I've been in the place looks like it's not been cleaned for days food is good drive though is pants...

Worst ever service. Waited half an hour. Would've turned around if there wasn't a queue behind us. Staff were polite enough,just not enough of them. Won't be going again.

Really sad to have been here after a long day shopping to be told that there was no burger buns left... That's like going into Sayers and there being no sausage rolls... Sort it out lads 👊🏻

Had a good meal and went out stuffed good service and friendly staff but found a popcorn chicken in my chicken fillet box meal ? Ate it thought haha

My son was having friends round for his Birthday and asked if he could have KFC. As these strapping young lads were likely to devour anything and everything, I went to this Branch of KFC for 3 Family Buckets. As I went in, the place...

Zwykle jadam takie rzeczy w Polsce, ale tutaj kurczaki były fatalne i nie do zjedzenia. W środku ciemne mięso, jakby...

Can't really fault the food it's always gorgeous. The staff could be a bit better though, bit miserable.

Bad design seating and serving area, strang steel cables accross serving counter are terrible. Food is always cold or bearly warm, not matching the advert pics in any way. The managers are like overseers and the staff seem to be any nationality but british struggling...

Went through the drive thru food almost thrown at me, chicken luke warm and chips were cold and my gravy was missing. Phoned up to complain and a very rude manager said he'd replace my gravy next time i came in i asked well what...

Drive thru...been twice, almost throw order at you, slam the window shut, no hello, goodbye, nothing. Don't know why I bother...in fact I won't ever again! Food is so so!

Nos registramos en línea para cuando KFC se abre, declaró que abrió sus puertas a las 10.30 . Llegué a las 11.30 horas, me fui a través en coche a través y me dijeron que esperar en el parque de coche. Esperé 20 minutos antes de la comida finalmente salió. También había unos pocos los demás coches ya estamos esperando y gente tratando de conseguir a través de la entrada y estaba cerrado así que caminamos lejos. Y la comida estaba fría y sin sabor no me pareció genial todo el día después. Así que no vayas a este KFC!

Readers of my other reviews will note that I judge a place in the context of what it aims to be or do. So I do not expect a great gourmet experience from a fast food outlet. However, KFC is not as good as it...

I did not like the service i received. I also did not get everything i paid for with in the box meal and they also ran out of large tubs and i don't think it was the same value. My food was also cold and...

Been a few times here as the kids like KFC but the food is never hot even the coffee I last had was luke warm but as I was on the drive through I never bothered to take it back . I wouldn't say it's cheap either so just going to avoid this KFC in future....

It's sells chicken. Lovely chicken. It has a secret blend of herbs and spices on the chicken. The chicken is tasty.