Kfc in Bradford

Received my meal this evening The sandwich was totally squashed Like it had been stood on or sat on Or I guess struck with something Before offering the .Ealing to me for Collection Check the Pictures Will never visit again and would recomend staying away

The worst take away meal ever. Went via drive through. Food given to us immediately,luke warm and absolutely disgusting. Staff to blame ,too busy talking to each other and not concentrating on their job. I couldn't return the food as on way to hospital.KFC complaints useless. Don't go to KFC. It's very expensive and crap

Worst KFC I've ever been too. I have had sweet chilli bites from all over the UK and the chicken is covered in the sauce. Keighley branch hardly puts a splash in. Dry and horrible. Slow service everytime. Usually forget something. Why doesn't anyone read the reviews and do something. It's a huge chain for goodness sake!!! Shocking!!!

Absolutely disgusting service, order a bargain bucket and boneless bucket for a family treat. Received two fillet burgers worth £16, better get a refund off Just Eat. Wouldn’t even answer the phone. Disgraceful service will never be using KFC Keighley again and I suggest you don’t bother in store either as the service isn’t much better.

Went through drive through...collected order and arrived home to find that the meals I paid for were not in full. No sides with one of the meals and I counted 11 small chips in my box! A drip of sauce on the sweet chilli chicken bites and I ordered an paid for everything we did not get!! Shocking and too late and inconvenient to drive all the way back after finishing work!! Service is slow which wouldn't have been too much of an issue if the order was correct! This is the second time this has happened. If I go again I will be going in and getting everything out on the counter top to check before I leave!

Its got to be one of the worse KFCs I have ever been to! We had a delivery at the weekend through deliveroo. Items were missing, chips were soggy, bread was stale and it was in general very poor quality.Also I do not understand why you do not get a drink with a box meal anymore?I have had much bettet KFC food from others, but the Keighley KFC has been poor for a long time now.

They either need to hire a manager or sack the one they have. I keep giving the place another chance but not again. They either get the food wrong or like this last time.. No salt, no napkins no sauces and like usual I had to drink my beans as you guessed it no fork! And I've seen more presentation effort from the bottom of a bin. I walked out last time as I was completely ignored even though they had seen me stood there, chatting in the kitchen must have been more important.... Shame when so many people would love a job!

Dreadful restaraunt everyone needs firing cant get simple things correct. Third time this month orders been completely wrong by the time it gets to me, they obviously know they are awful as the phone line to contact them doesn't even work. Honestly such bad customer service

This is the second time we have visited this branch. And I will say that I will not be going again. The food is substandard to over KFC branches we have visited. The food is either cold or over cooked.the waiting times are appauling And the staff are the most ignorant bunch we have ever seen in a KFC branches. They really need to look at other branches to serve good takeaway food and have staff that are happy to provide a service. And this is even supervisors / managers. Don't waste you're money at this KFC

I’ve visited this establishment quiet often I always knew it wasn’t the best of places but this time has to be the worst. Only 2/15 wore a face Mask, the man with beards didn’t have hair nets, the food was not cooked properly and left me with bellyache for 4hours. Management definitely need to sort this establishment out soon.

Avoid at all cost is my advice and be warned its halal. I didn’t find out until i had consumed the food it was halal there were no warnings anywhere. The burger was dry with no mayo and the staff were quite rude. I would certainly not go back.

I've lived in Keighley over 4 years. I went to KFC in 2017. It was my first time. The food was cold. I mean it tasted like it hadn't even been warned up. It was disgusting. Today I went there and bought a Zinger meal box. I got home 5 minutes later to find my food was again stone cold. I will never go to KFC again they are utter garbage. Whomever funds this branch needs sacking!!!

When I ordered my food and it was over £3 I couldn’t redeem my free snack box with my student ID app. They were making me pay another £3 to get it.

I have been a couple not times as a walk in customer, last time it felt like a youth club , seven people behind the counter talking in the corner eventually got served , so thought I would try the drive through experience lol , couldn’t understand the tannoy at all asked for a two piece chicken meal with gravy and a coffee, at the service window eventually got a bag of food costing nine pounds instead of five due to the large queue behind me decided to get out of the way Five pieces of chicken two drinks and a gravy with the top that dropped off as I got it out of the bag splattering everywhere , this was due to the top not being put on correctly Greggs for me just around the corner For me on the future

it still amazes me they're still trading.2 girls on the counter, not good English, but rudely muddled through.my order took nearly 15 minutes, a wrap and chips !!whilst waiting I watched and listened to 3 separate complaints about wrong orders.no wonder they are always quiet, though it seemed busy..13 of us !!!good job the customers clean up after themselves...else it would be hell

i bought the 3 pieces of chicken regular chips and a regular drink was charged £5 .59 instead of £5.19 the chicken was burnt, dry as a bone the chips were regular chunky chips you buy in a frozen food shop and the staff were just arrogant,never again its rubbish.

I go quiet often and I’ve never had a problem but prices are a bit high and certain staff as rude. Food is brought to you very quickly

Visited this evening and purchased a 12 piece dipping boneless feast..... Arrived home to find one main element from the title missing THE DIPPING SAUCES, absolutely fuming doesn’t even cover it, how can you miss one of the main elements!!!! ARGH

I visit kfc at least once a week. Sometimes drive through, sometimes sit in. I love the boneless chicken meal with tea. I’ve never had an issue with staff or the food. It is what it is and for a fair price.Each time I’ve been, the staff have been lovely and friendly

The gravy was dated 19/March/2000 when we brought it to the attention of the staff we received a grunt as a reply/explanation. Really? 19years out of date and who cares? Won't be going again

Went for a takeaway last night. Ordered a 10 piece bargain bucket for 3 of us to share. Got home and found 6 pieces in the bucket. Looked for the phone number, couldn’t find it. Went in today to complain and was basically told I was lying. Told I needed to ring or go back in last night for them to consider doing anything about it. I wasn’t going to make a 7 mile round journey last night.

Don't even bother to waste 1 minute of your life here. no acknowledgement of stood waiting for ages .sacked it and went to Greggs quicker more friendly service

Ate here and became quite ill the next day with what I believe to be food poisening! Reported to Bradford Council and I will not be using ever again. Rats hanging around outside the place also, they need to get pets control!

Went through the drive thru of Keighley kfc to wait there a good 5 minutes before anybody even greeted us.. still when they greeted it was just basicly "here's your food" then we get the wrong meals.. and had to argue about it.. The woman was so very rude spoke to us like utter rubbish! I could see through the window how un hygenic they were.. touching cooked chicken then frozen then every thing else no gloves no nothing.. a man threw a empty plastic fries bag straight on the floor and walked of when the bin weren't even a ft away from him.. Food was quite soggy.. I'm so annoyed because I love kfc!!!

Half of food missing what an absolute joke. Never ever again 16 quid down the swanny. They have no beans they have no pop. Surprised they had any bloody chicken. It's every time you go to keighely kfc

The staff were very indifferent. The only sauces they had was revolting, fatty gravy. They hadn't even got tomato ketchup. The food was soggy, not crispy and somehow still managed to have burnt bits. It had massive levels of salt in it. They didn't have any 1.5 litre bottles of drink even thought this was part of a set deal so gave us two takeaway cups. The building was tired and unwelcoming. After we visited we really thought what was the point of them even opening. This is the first and last time we will ever visit a KFC. Such a poor experience. My daughter was looking forward to it and was sadly disappointed.

I used to think air was free, that was until I went to kfc in Keighley and paid for an empty bag. Somehow they manage to forget to give the chicken to the customer every time without fail! After driving home and back to speak to someone about it the staff couldn’t have cared less! Needless to say this will be my last visit. I warn all chicken lovers to drive on to the next kfc as you will only be frustrated and disappointed here! Absolute rubbish!

This only got one star because I couldn't leave zero. Never have I seen a KFC with less interested staff - It appears they ran out of chicken because one of my chicken portions appears to have been sparrow in disguise (yes it was about the size of a hot wing) they also managed to miraculously turn my pepsi into sprite. As usual they **** you at the drive through. Never again, I hope the manager loses their franchise.

I have been several times to this KFC as it is nearest to my house. The staff seem to have no interest in working there and do not put themselves out at all.

I don't know what happen in this kfc... the quality is going down... need more staff,dirty (table)and greasy...all over...not nice... fries saggy... probably one "off" will see .

Foods good, customer service is good most of the time, occasionally the service leaves a lot to be desired but I think that's due to certain individuals, they are generally quite good.

Looking for a spot of lunch and wanting a change from the Golden Arches nearby, I dropped in on a Saturday afternoon just after the lunchtime rush. There was a queue but it moved reasonably quickly, so I probably waited no more than five minutes to place my order.

I have to mention the Keighley KFC. I stopped going some years ago because the cleanliness and food quality was so poor, however our recent visits are much improved. The chicken does appear to be fresher now, but that means that we sometimes we have to wait. Not a problem for fresh food.

Yes I agree the service is pretty slow here. One person trying to serve but the priority is the queuing motorists. I did not seem to be able to get baked beans as I know them in a carton to go with the rice box, but was offered lettuce and also noted the rice was brown. More people came after me and received their meals first, perhaps because they were simpler. Toilets OK, but I found walking here a bit of a traffic dodge near the garage, walking from the Travelodge, so the McDonalds is slightly closer. A motorist would not notice this KFC if they had not put up a smiling Colonel Sanders at the roadside , or they were heading for a row of stores behind the restaurant.

I tend to go to KFC once the kids have nagged me enough and I give in. Each time I go I'm always waiting such a long time for the food! The food itself isn't bad, just I hate waiting and most of the time I tend to not bother and go to macdonalds just because it's quicker and the sooner I feed the kids the better

Worst KFC I have ever been in .. short staffed queueing and food thrown together.. absolutely shocking ..

Food was awesome service was great nice and clean lobby service with a smile big lad on the counter was brilliant food was nice and hot

Typical that when your queuing and craving a Zinger burger you realise just one person serving with a big queue. The mature lady serving was still polite and friendly doing the best she could have done. My meal was fine but waited too long to get it

Visited on Saturday lunchtime. Long wait for food despite not being busy. Food was cold. Toilets very dirty. Would not go back here.

Nasty little place, avoid at all cost. The management of this place is also horrendous. They simply can never get the order right. There is always something missing and I usually find out when I've got home and opened up the bag. I won't be going back.

Slow and useless staff, every time order is wrong , cold scabby chips and dirty greasy chicken. The worst KFC I have ever EVER been too! My advice avoid at all costs try KFC in Colne complete different experience!

Myself and my mother decided to go to KFC at lunch time, I found the service to be terrible by the young til women with brownish hair, sarcastic and rude in her approach not to myself but to other customers she served, my gravy didn't taste like gravy at all it was as boring as dishwater. I like KFC but whenever I come to Keighley one I always experience bad service from staff with the result in the food I get, I wouldn't recommend it here in a million years, I'm sticking to Bradford or Leeds KFC until the service improves here!

Most of the time the food is of good standard but sometimes seems to be pretty poor as in food that has been precooked and sat all day!

Visited last weekend and there were only three people in front of me. Ordered 3 pieces of chicken with fries and it took over 20 minutes to arrive. The chicken was super hot as it had obviously just been cooked but the coating was very slimy with no crispness that I am used to. There was oil dripping out of the pieces which formed a large pool on the cardboard tray. The fries were completely cold. We chose to sit down and the tables were extremely dirty and had not been cleared from the last customers (and had been like this since we arrived). At the end of the meal we tried to dispose of our waste but the bins were all overflowing so we had to leave it on the table. Very disappointed and won't be visiting again (this is not the first time we have visited here and all occasions were similar). Gives a very bad name to KFC which I usually find faultless in other branches.

I have visited this KFC many times but stopped going a few months ago as it took too long to get served even when quiet (only ever one counter staff member). Last week I decided to give it another visit with my young step-daughter and I'm pleased to say that the service has improved by both speed and improved customer interaction and smiles.