Based on 161 opinions finded in 2 websites
Based on 161 opinions finded in 2 websites
Opinions
Please do not give them your business. We waited two hours for a deliver. Go to small independents.
Stephen Petrie . 2024-09-13
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Ordered food and it never arrived. Phoned them and customer service was shocking. In the end told them to forget the food and asked for a refund
Lee Kinsella . 2024-09-12
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Love mark. He made such a good pizza and made it quickly. Was tasty. 10/10
Arabella Perfect . 2024-08-25
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The website says it will take 15 to 35 minutes why am I here 1 hour later and nothing has come nothing blud I’m starving and have got nothing from place when I request an update I’m fumin going to bed hungry tonight 👍👍
Ben P . 2024-06-08
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Ordered pizza and dough balls with mozzarella was told on tracker had been delivered which it hadn't I had to call 3 times and was told driver was couple of minutes away second time was told driver been and door wasn't answered in the end food arrived after 1 and 3 quarters of an hour and dough balls were chocolate and cinnamon the food was nice but service was appalling won't be using again
Richard Davey . 2024-03-02
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Dominos in general is usually good (but overpriced), but on this occasion the pizza was under baked with raw dough around the stuffed crust and also in the cinnamon swirl balls. Didn't realise this until after (wife ordered) but the order came to £52 for 2 x 13", 1 x 11" pizzas and 3 portions of dough balls....
Matthew Golab . 2024-01-14
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First visit was very average , second visit they got order wrong meaning that they held back the first part of the order whilst re- making the rest of it. Staff are apathetic, Food is very average , we havent been back and wouldnt go again.
Exploration728564 . 2023-12-23
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Pizza undercooked for the third time. Given up now. Will go elsewhere.
Tracy Braid . 2023-12-09
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The staff are very rude in Bingley there don't even wash they hands see it all
Bradford Madness . 2023-11-26
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Store makes you feel bit paranoid when busy everyone stands looking and listening to you but it’s dominos so I ain’t complaining
J M . 2023-11-17
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I ordered a large stuffed crust half and half pizza, and 14 chicken strips. It was pretty expensive, about £27+ for collection.. and this was apparently a 'deal'. The pizza : • WASNT EVEN SLICED. • WASNT EVEN STUFFED CRUST. • HAD TOPPINGS RANDOMLY THROWN ON IT. We had to tear the pizza apart to eat it, as we were travelling and eating it in the car! (About a year ago I got a pizza delivered from here and it came without the stuffed crust I ordered too, and without the sauces I paid for!) Buy from somewhere else! Let's get rid of this joke of a pizza takeaway for good.
Izak W . 2023-08-22
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This was a great restaurant to dine in at, with the offers listed clearly at the counter where staff are readily available! They were friendly, the imagery on the wall adds to the atmosphere and service was fast. My Garlic Pizza with extra cheese was nice to eat at a table, although only downside is the cheese did fall off a bit.
K. Peake . 2023-07-30
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Pizza usually arrives fast and in good order however, this evening we received one of our pizzas with the wrong sauce. When I called the takeaway and explained the issue, I was asked whether the pizza had been eaten. Of course we had started to eat it otherwise we wouldn't have known that the sauce underneath the cheese was BBQ and not tomato. I was then told at this point there is nothing they can do because it has been eaten already. Interested to know what they would do with the pizza if I'd have said no! We are regular customers and this experience has definitely changed our minds about ordering again. Pizza in the bin! Just a big chain that cares little for customer service.
Megan Pinder . 2023-06-30
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Great customer service. Pizzas top quality
Luther Brown . 2023-04-29
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I've ordered from this branch a few times now and each time my pizza is an undercooked, sloppy mess. Its as if they speed the oven up at peak times and dont allow enough time to cook it. The cheese is never brown (like the pictures on the menu), the dough is undercooked and flimsy and they always get something wrong with the toppings...last night I had 4 pieces of pepperoni on a large pizza and almost no sauce under the cheese. Avoid, avoid, avoid.
Mark . 2023-04-01
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Very poor etiquette. Saw a member of staff in a grey dominos shirt, smoking cannabis, and getting into a range rover. Proceeding to drive under the influence.
Abdul Ali . 2023-03-02
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The only good thing about this shop is the garlic sauce and they get that delivered to them. Tells you everything you need to know about them.
Raqeeb Ali . 2023-03-01
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Disappointed to say the least, words can’t fathom the hurt I feel. What I have personally witnessed with haunt me to my grave. It was a usual Wednesday night and I came into Domino’s to grab myself a pepperoni pizza. While I was waiting the shop reeked a strong odour of weed. Not only that, I over heard a conversation between another staff member and a customer whom I’ve seen ordering from there on numerous occasions, which contained profanity and multiple racial slurs towards the customer. This lead me to intervene in the quarrel and de-escalate the situation. From first hand experience I can happily say that I will never be ordering my pepperoni pizza from here again. My sympathy is held high with the fellow customer who is left to live with the torment that he had to face today.
Shahed . 2023-03-01
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READ!!! THEY WILL SCAM YOU OUT OF YOUR MONEY AND NOT TELL YOU...BEWARE...I HAVE MADE THE MISTAKE TOO MANY TIMES NOW. THEY CANCEL THE ORDER WITHOUT A WORD AND NEVER SEND THE MOENY BACK, EVEN WHEN YOU RING THEM THEY WONT DO ANYTHING DO NOT ORDER FROM THESE SCAMMERS THEY WONT SEND YOUR MONEY BACK
KRS LKT . 2023-02-16
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Went with my Ma for the first time. Served quickly, clean place, and efficient & kind staff! I will be a regular here!
Rachel Das . 2023-01-04
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Best pizzas around . Only 1 week had problem with delivery and they sorted it out
Rachel Bowden . 2023-01-03
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Can’t rate Dominos pizza and especially Josh enough, but quality pizza thanks Dominos Bingley
Blaine Allen . 2022-11-29
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Missed pizza then wrong one made.
Tracy Rushworth . 2022-11-26
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Never seem to deliver all items, always something missing
Mohammed Jamil . 2022-11-20
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ZERO STARS! Ordered from Bingley! Waited an hour, dominos app said delivered! 15 mins ago but it hadn’t! no delivery! Rang the Bingley store and they said on the phone they had “dropped the food” we said “ you havnt dropped it - not at this address so where is it?” , they said “no, no we actually dropped the food, we can remake it if you want?” To say I was annoyed is an understatement, when I got pretty mad on the phone, they put the phone down! VERY un-professional! Absolutely disgusting! Awaiting my refund now! DO NOT ORDER FOR TAKEAWAY FROM HERE! it’s not the first time they messed it up which is why I have now written a review! Very POOR!
Mark Lawrence . 2022-11-08
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Just go Mama’s pizza. It’s an independent business and better in every way.
Pigeon Foot . 2022-11-06
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Domino's staff and service is best especially Waseem (Assistant Manager) is an unbelievably perfect dough maker.
Zeeshan Ahmed . 2022-08-18
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Won’t use Keighley dominos due to poor quality. Now using bingley, much better quality but if you go inside and order, the menu on the counter has the old prices. We ordered pizzas and paid, noticed it didn’t add up when I checked. You get charged the latest prices that are higher than the menu on display. Complained and the person serving just said price is wrong, if not happy cancel the order. Emailed Dominos, no reply. It’s only £2 extra paid but not happy with staff attitude. Trading standards web site says they should have refunded the difference as we paid based on price displayed. I guess I will have to find a different pizza shop!!!
geoff trattles . 2022-08-17
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Amazing pizzas fast delivery service thank you to driver sohail who regularly delivers my pizzas keep up the good service......will only buy from dominos the best and tasty 🍕 🍕 🍕 🍕 🍕
Saika Noreen . 2022-08-14
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Couldn't order in-person, not enough staff to take orders.
Tim Burnett . 2022-07-21
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Food never turned up, called the store and girl I spoke to was very unhelpful and blamed it on me (how?), said they would give me a refund but a week later I have not received one.
Mich Capone . 2022-07-09
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Staff struggle to take a simple order. Missing toppings on our pizza 4 of our 12 Chicken kickers, the chicken was hard like a stone. Waited 15 minutes which didn't mind but looked over towards the pizza oven as all young lads were messing about saw him pull our small pizzas out the oven and caught a couple toppings so he started touching them putting them back on the pizza- no gloves- don't see them wash their hands and to top it off one of them went and grabbed pepperoni off my pizza and was messing with his mate with it. Called it out when I got given the pizzas no apology or nothing. Wont be coming again never seen owt like it.
Ethan . 2022-06-15
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Food took 90 minutes and was cold. They also forgot some of the order. Waited another 20 minutes for them to come back and they still didn’t get it right. Avoid.
Paul Dormand . 2022-02-22
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Bang average. Toppings thrown on rather than placed, very little cheese, and quite a lot of crust. Generally the norm in any pizza place. Paid £8.99 for a collection, why you’d pay over double that for one to be delivered is beyond me?!
Phoenix Property . 2022-02-14
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Ordered a pizza.. 1 and a half hours later, phoned to clarify the where about of my order. Then got told Driver said he has delivered nothing I can do.. ?? lets see if I get a refund.. Terrible service. absolutely disgusting policy total discrace shaming the dominos Brand
Mark Conners . 2022-02-09
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Good service and very helpful staff
Thomas West . 2022-01-10
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Terrible and discussing. Gluten free pizza tasted like out if freezer and got the wrong one. No taste to my normal piżza. Also refusing to take cash payments. There is no law that forbids that and the company policy is breaking the law. Will not be coming back never !!!!! Avoid at all cost !!!
Mariusz Wasowski . 2021-12-14
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Person answering the phone is incredibly rude and doesn’t have any communication skills. I used this place most Monday’s but not anymore. Email sent to dominos complaints also. I’d personally use a alternative branch
Lee Goodall . 2021-12-06
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Amazing lunchtime pizza served by a really nice chap think his name was Saf
A Google User . 2021-11-25
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Good service, polite friendly staff
Tony Houldsworth . 2021-10-18
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Foods okay but they keep getting my orders wrong in small ways, who orders a cheese and tomato and asks for a BBQ base?
Oliver White . 2021-10-05
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The food is always cooked very well. The staff are always really friendly and helpful both in store and as delivery.
Andrew Hughes . 2021-09-06
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Best service by far polite staff Rapid deliveries Steaming food
Dani A . 2021-06-05
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Took my money no pizza. Said no delivery was placed.
Mike Braines . 2021-05-31
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Delivered all way to other side of Keighley due to a mess up with the Keighley store at 11pm changeover. Delivery driver was super friendly. Order all as originally requested. Cheers
Oliver Lines . 2021-05-23
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Domino's driver driving through Bingley on his phone, reported to the store who seemed totally uninterested.
Adam . 2021-05-14
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The toppings were a little lacking, when we opened the boxes it became immediately apparent as you could see about an 20-25 mm of crust and base and a lot of tomato sauce, very little mozzarella cheese. I would say considering the price I have had better value for money from other pizza chains and even some supermarket pizzas!
David Crabtree . 2021-01-08
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Terrible service and quality of food varies from cold to burnt. Wont be ordering from them again. Incomplete order sent, pizza base was very dry and almost wafer thin. Overcooked and the toppings had been thrown on in the centre and the pizza had not been cut in equal triangles. Spent £24 and still felt hungry and unfullied.
587kasha . 2020-12-24
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If I could leave no stars I would they left are food outside without letting us no they had been so food was cold the Pepperoni Passion only had 5 Pieces of pepperoni on waist of money never again
Keith Adams . 2020-10-11
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We ordered a meal for 7 people. But we didn't get everything we ordered. Very unhelpful when I complained. Won't be using again...
623clarah . 2020-09-27
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The title says it all , very expensive food, very very average quality food. Clean and tidy, good service but you are paying through the nose for corporate identity and heavy advertising.
Exploration728564 . 2020-09-19
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Expensive for what you get, much prefer Mama's on Park Road which is better value for money and much tastier
2011foodmeister . 2020-06-20
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Good food fast service, little overpriced for takeaway pizza
Jamie Gissing . 2020-02-23
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Thought I'd give the kids a quick treat for dinner today, managed to park locally to the shop and was pleased to see we could eat in. Just wanted to order three small pizzas that are on offer at £1.99 each plus a drink for £1. The chap behind the counter was busy making pizza and advised that he would not be long before taking my order, 15 minutes passed and one of the delivery drivers came into the shop. He was asked to take my order, his understanding of what I wished to order seemed to baffle him and he struggled, I suggested that I'd wait for the other chap to help me. He continued to take my order, I asked for 3 pizza with various toppings and one drink to share, once he'd taken my order I asked he to relay it back to me to check he'd taken it right. He hadn't, the other chap can to his assistance. I was then asked for £7.36, I questioned this as 3 x £1.99 and £1 equals £6.97, he tried again and then asked for £7.12. I was starting to get frustrated and worried that if they are unable to take the order and price it correctly maybe they'd struggle to make a pizza fit for consumption.I advised him of the correct price and pointed to the menu to assist him. Paid the bill and was advised the food would be ready within the next 15 minutes. The food arrived and was very tasty. On leaving I was granted an apology, which I accepted and advised we'd enjoyed the pizza but an improvement to front of house would improve customer visits. I will return as the food was very nice and a good price.
SCGcritique . 2020-02-22
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Quality Lunch time pizza. Only £2.99 + drink.. Love it!
melusi sibanda . 2020-02-20
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The only good thing about domino's is the dip the staff are useless and the food way overpriced even at £9.99 for collection. Mamas just up the road great service and good food.
stephenpT8019VC . 2020-02-01
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Had a takeaway pizza and starter from here earlier this month just to see if there were any improvements or fall in standards. I was plesantly suprised to find the standard was the same as my previous visit some time ago.Nice pizza with plenty of toppping. Starter was ok too. Service was fast and food was correct and hot. The only down side I had was the prices are over the top for a take away pizza shop.
Gary K . 2020-01-26
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The food was fast. It tasted delicious and the staff had a good sense of humour
William Cameron . 2020-01-25
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Fast food?! Not a chance... took an hour and a half for the pizza to arrive. And even then it was cold. The picture is the Cheeseburger pizza I ordered. It was sent with no sauce topping (the best bit!) and really dry. At £26 for two pizzas, Domino’s is certainly not cheap and is absolutely not worth the money. There are plenty of other take aways in Bingley nearby which are much cheaper and are much better quality.
Runner_Sam . 2020-01-24
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Do not order from Dominos Pizza in BingleyMy family and myself ordered three pizzas and a garlic bread. It arrived and one of the pizzas were completely wrong. I rang Dominos Bingley myself, at 7:39pm, to get the pizza amended. They assured me the pizza would not be long and they would send a replacement of the original pizza ordered. I then rang again at 8:15pm to see how long the pizza would be. The employee assured me the pizza was on its way with the delivery driver. It got to 8:35pm and the pizza had still not arrived. I phoned dominos again, who told me the driver had only just set off with the pizza. I informed them that if the pizza weren’t at my house within 10 minutes I would expect a full refund. It was 8:40pm before the replacement pizza arrived. From the original phone call at 7:39pm to 8:40pm it took 1 hour to cook ONE pizza and deliver it to Harden which is 5 minutes up the road. However, funny how it took 5 minutes when I informed them I would expect a full refund if it didn’t arrive in 10 minutes!
charlottemmax . 2020-01-09
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Great place for food, very friendly and awesome Pizza!! 🍕😋
phebe firth . 2019-12-17
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Not really a happy person right now cos we walked all the way to our closest “24 hours dominos” for it to be closed
Sammanokay . 2019-12-15
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Ordered food 45 minutes ago, they claim the driver has been however we are sat waiting for it, in the room next to the door, no one has been. We also have a dog that alerts us when anyone so much as comes within spitting distance of our house, he hasn’t even blinked! They now say they will have to remake the order which will take another 45 minutes. I wish this was the first time that this place had been crap but unfortunately it isn’t. They cannot seem to get an order right ever, a quick read of other reviews shows me they are consistently bad...avoid!
Tanif H . 2019-11-15
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It's a Domino's, nothing more to add
Steve Vink (Batvink) . 2019-11-06
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Seems to have picked up a bit since the new management.
Chris . 2019-10-28
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2 for 1 pizza great. Pricey on wedges
Mark Wilkinson . 2019-09-30
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This dominos is disgraceful, it takes them 40 minutes to make a 7” pizza, for one of the “best” pizza restaurants to go to, this has to be the worst service I have ever had. Never go to this place. 👌
Benedict C . 2019-09-07
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They will either deliver you someone else's pizza or a pizza with the complete wrong toppings. They also seem to forget what size drink you order and give you a smaller size. Edit: Under new management delivery has improved massively
Tom . 2019-08-30
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Ordered Pizza from here online for delivery. Called after 1 hour as no sign of the food and told the order would be here in 10 minutes. 2 hours later and no food arrived and to add icing on the cake no one answered the phone at Dominos bingley. I called around 10 times as kids were getting slightly hungry and impatient and phone had clearly been taken off the hook! No food ever arrived. Absolute disgrace. Order at your own risk.
Adeem Rubani . 2019-08-11
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It is my go to place in Bingley! All the staff is really amazing, they always sort you out with the best deals, also expect some witty jokes from the staff while you're waiting for your pizza. 11/10 would go 4 days a week!
Dhyan Trivedi . 2019-07-23
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When deals are on. Especially with the free pizza it's a great place to go, quite expensive but high quality
Aston Burdett . 2019-06-03
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I asked for thin crust pizza. I got a fajita wrap level of thin. Tasty but not what i expected
Rachel Ward . 2019-05-22
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Ordered our pizza on the way home for collection on a weekend afternoon.We did not look in the pizza box until we arrived home about ten minutes later.The pizza was sparsely topped, dried out and lacking in taste and texture.I honestly really wished we had used one of the many other independent take aways in the area that would have 'topped' Dominos.Sad that a huge chain takes the place of independents for a first thought. Never again will I order a Dominos pizza.. AWFUL!
Adam4ntium . 2019-05-04
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Excellent service fast delivery and great food. Ignore negative comments as there are not true.
Nathan Clough . 2019-04-20
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Lunch time deal is a bargin. Foods always been good
Sammy Lee . 2019-03-30
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Really nice food and fast delivery.
Amy Turner . 2019-01-20
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Nice food but offers are not really offers
Kathleen Newsham . 2019-01-08
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Always good pizza from here good clean quality one problem on our delivery was we were short of an item when food was delivered and promised a free pizza next time , next time did come but they refused to give us a free pizza in our deal as they would only give it free if we ordered a single pizza which did not make the kids happy also a bit pricey aswell £24 for 2 regular pizzas and few wedges !
Sykhan . 2019-01-06
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Ordered a large pizza and dough balls at 6pm did not arrive until 7:30pm. Looked on tracker said he was to make 2 deliveries before mine when in reality he made about 6. My pizza and dough balls (which cost me £20) we’re both clap cold by the time I received them. I phoned the branch explaining the situation and their response was ‘if you want a new one the waiting time for delivery would be another 1 and a hours. They said they would not put my delivery as a priority as it’s free delivery. I also didn’t receive enough change as he hadn’t carried enough on him. Extremely disappointed and angry!
kyra dixon . 2018-12-15
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pizza £20? It is joke.... it is equivalent to 40 kilos of flour or 4 kilos of ham or 5 kilos of cheese or 20 cans of tuna etc etc so find the recipe on google and DIY. Enjoy
J K . 2018-12-13
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Pizza is very yummy and tasty :) But the store didn't have sanitizer, spoons or washroom
Sravya Chadalavada . 2018-12-02
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Ordered a delivery for 21:45, placed at 21:15.
james_hooley_ . 2018-11-08
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Ordered pizzas for collection, when we opened them at home, the pizzas were completely different to what was ordered. Phoned to complain and the clueless staff expected us to take the pizzas back.
miket501 . 2018-08-26
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Amazing customer services pizzas perfect everytime.
Jordan Blanchard . 2018-07-07
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Just rang them 7 times on the bounce over 20 mins rings off the huck was going to try them instead of mama pizza no answer so rang mamas - was going to be big order so lot of money lost would of paid for an extra member of staff for the night maybe - dreadful will never call them again! Management there need sacking! 0/10
Andrew Morgan . 2018-04-28
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Nice pizzas as always. Nice staff as well!
Nicholas Furniss . 2018-04-20
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Rude staff, inconsistent food which recently has been disgusting and off putting.
Adam Thompson . 2018-04-05
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The pizza is alright, love the garlic dip. Would recommend the cookies. The staff on the phone are alright but the manager is rude, arrogant and cocky, he was disgraceful at customer service. The driver was called Shaz I believe and was wonderful, what an asset to their business, and such a great representative of their brand.
Isabella Abid . 2018-02-28
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Good pizzas as you would expect from this multi-national. Expensive unless you can get a deal!
Rob Maher-Blenkinsop . 2018-02-05
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Dominos pizza is amazing! How ever pizza from bingley dominos is just like keighley dominos terrible!
Jason Hammersmith . 2018-01-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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