Kfc in Cherwell

21st sept 6 pm Delivery good on time but chicken had no taste very plain just plain breaded chicken always had a bit of a kick to it but very disappointing

Always success!! We come here every week. There is always good food to peack. Reasonable prize. Good periodically offers

The staff were kind, went above a beyond, order was already ready by the time we ordered. Order was correct, restaurant quiet and peaceful. No blocked toilets an plenty of loo rolls 🤣

Went to this kfc one Friday lunchtime it wasn’t very busy so got served straight away and what a disappointment,it was the smallest portion of chicken I have ever had in 30 years of visiting kfc.glad it’s not my local one.

I order Drive through meal chips was very small portion wasn't warm and did not enjoy the meal 🙃

On our way home from the Range, my hubby and I were looking forward to some KFC as it used to be delicious. We asked for two pieces of chicken and chips twice to take away. Hubby said make it three pieces. Then we asked for milkshake to be told oh we don’t do those; we have Aero shakes which we stupidly agreed to. We paid £14.75 at the window and we’re handed a paper bag. ( Very unusual, as this order is usually in small boxes). We had the ‘drinks in the car and they were a milky liquid with crushed Maltese’s crushed roughly into them. It was like sucking something from a drain and quickly bunged up the straws. These drinks were about £2.50 each. Rubbish. When we got home we opened the bag to find chips with a ghastly seasoning on them. Imagine how we felt to find THREE pieces of what I would loosely call chicken in the bag with the chips. We had to share the three pieces of chicken which were mostly bones. The bones were black There was a broken piece of wish bone - very sharp. It’s the last time we visit there. Overcooked and dry. Ugh

Stopped here after a long drive for a bite to eat. Although it was busy, food came out incredibly quickly. It was clean and the food was very nice. One of the best KFCs I’ve been in in a while.

Drive thru, Orderered - Only half of the order in bag, phoned up and asked for money back, and was told I could only have my money back if I went down straight away. couldnt go tomorrow, as it was another day and they couldnt give me money then. Manager? didnt know what he was talking about and had to keep asking questions from the other staff - Will be complaining to head office

Don't bother We planned this stop specifically for kfc (super fast chargers). We used the loo's before ordering. 2 toilets blocked, the other two had no loo roll. I reported it to them and waited. Nothing. No action, no loo roll. So we didn't order.

Order delivery disgusting I have rang this store like 25 times no one answered all food was wrong and now no one cba to answer the call...RING ME AND SORT THIS I LEFT U A VOICE MESSAGE!

Do not bother this place is filthy and staff are terrible they are rude and do not care about customer's at all,avoid at all costs the place was empty now I know why if I could give it nil I would.

I ordered zinger meals, gravy, got home and half of meals are missing. I asked at pick up window, is that everything. Yes boss he said. I live too far away to go back.

I used the drive-through today, ordered two items, and proceeded to the window to pay. Paid by card and the food came reasonably quickly. The female assistant opened the food bag and said "it's all there, have a good meal". I drove home, undid the bag and there was only one of the items in the bag! This is now three times out of four visits that the paid-for order had something missing. The staff does not appear to care about the orders, I assume they think we will not drive back to complain. Appalling!

Im the Tyrone Biggums of KFC ... the colonel always delivers that finger licken goodness, just wish the fries were a bit more burger King

Had to put a complaint in to health and hygiene after being my wife and I were poisoned by the hot wings. Avoid.

If I could give kfc Banbury 0 stars I would. Whenever we visit here the service is laughable. I don’t know whether to feel sorry for the staff or whether to blame them. I’ve been here many times and every time it has been a shambles - The order is wrong every single time - I asked the MANAGER for my free mini fillet as I qualified for this and she didn’t even know what one was!! - a member of staff at the drive thru window huffed at me standing with the bag of food without even telling me it was ready. So rude! It feels like I’m an inconvenience! - it’s always pot luck! If you order something don’t expect to receive what you’ve ordered, you get what you’re given! - Once I ordered 2 box meals in drive thru and when I opened the bag I got 3 boxes of chicken wings instead! when I went back in, the staff said “oh yeah that’s not yours we’ve lost your actual box of food” I just stood there giggling thinking it was a joke and then one guy said “oh I’ve found it” how can a restaurant lose food!! Unhygienic

Drove to get a drive through, I’d looked at the menu before hand an asked for a veggie rice box with added cheese and hash brown. Can’t add cheese or hash brown, suggest you change your menu. Also they forgot the bean mix, so I got rice and salad. Very poor to miss a key item 🙄

I was at KFC Banbury retail park untill now and waiting them to open to trat my kid .. waiting 20 minutes when open8ng time says 11 a.m. and staff only making faces and no information given.. tried also to call no answer, tried the drive thru closed... So unprofessional.. I wanted to grab some food and save the delivery fee as I was in the area but now I can't even reach them to order.... even tho it says we are open. Honestly... we are all working very hard for our money and some people thought let's have one extra hour cigarette break.. parking was full at 11 everybody left... I want a free delivery at least as a compensation!!!!

I did not receive an order I placed with KFC Banbury & when I contacted them they blamed it on the driver & told me to deal with him myself. Zero helpful, zero customer service. Definitely never ordering from them again. So disappointed!

My wife ordered a 10 piece bucket and was given what appeared to be end of day chicken legs... Being 10 miles away from home and only seeing when got home was not worth the time or effort to take back.... Will not return to buy from again.

We ordered a gravy mega box in the drive thru and when we got home i found no pot of gravy whatsoever in the bag :( i also ordered a tango and they almost forgot that we ordered 2 drinks so they gave us another...

Went to kfc as it’s one of my favs,walked in went to order till,a young man asked what I wanted to order,I said a 6 pce bucket,asked if I wanted anything else and before I could answer he walked off. He then proceeded to start...

As per the title - incomplete takeaway order. The first time the two sides were missing, today the four hot wings were missing. KFC is too far away to go and make a complaint. They used to stick a label on the takeaway bags stating...

Dirty toilets. Extremely greasy food. Undercooked chips. Avoid at all cost. Chicken from local supermarket

Fourth time I’ve collected food from here and the third time it has been wrong. This time I got the the wrong drink and they gave me 3 small chicken strips instead of three pieces of chicken on the bone. I have to question whether...

Visited drivethru, no vegan burgers, cannot exchange cries for any other product. Tastles fatty rubbish , never again.

We stopped going into the restaurant because they messed our order up every single time, and it was never clean. But after a family day out the kids really wanted a KFC. Decided to go home and order through Uber eats, thinking they would double...

Went into today to get some food with my family and only one young lady had her face mask on complete and correct , all the other staff had it under their noses and walking round cooking food without one on and on their phones!...

I fell really bad for saying this but I have to. I never thought I would give a 1 star but this place deserves it. Went here after some bowling at Tenpin. I order the Mighty Bucket for 1 and some chicken wings. 30 Mins for the meal. it was 8:00 at night the place was empty. I can understand short staff. However when the food came the chicken wings where nice.... that was it. the chips where cold the chicken breast was cold as well and was covered in grease. but the worst part for me was under cooked chicken thigh. I mean come on undercooked chicken!!! The staff didn't care so I left with a empty stomach and a bitter taste.

Visited here Saturday 29 February with my son approximately 18.15pm. Ordered the Deluxe boneless banquet 12 piece. Chicken fillets were cold and were of poor quality, chip portion size ridiculously small...is 12 chips classified as a portion ??? Pop corn chicken was cold, sweetcorn hard,...

10 pieces chicken bucket. Dry and cold Chips stone cold. Order wrong. Take chicken back and chips. takes 15 minutes to sort it out. go till to talk to a member of staff 3 times. friends finish there meal we and wife Rushing to finish...

My wife and i decided to call in the restaurant with our grandaughter as to give her a treat after picking her up from school.We placed our order via the machine,then waited for it to arrive. then took our order to a table. The chicken...

All the staff were lit AF fam they were chill and the food was absolutely amazing. Cheers to the two lads who packed my food!

I used to go here once a week after I finished work at 7.45. The food was greasy- not for the first time and for some time I have never got what I ordered. This, I was told, is because the chicken portions were so...

Not being a local we needed a lunch break I had a twister meal. Staff were lovely. But.... tried to order on order point but couldn't select hot drinks. So had to get in main counter q. Food nice too Toilets..... didn't like the 'unisex'...

We ordered via Deliveroo and unfortunately both of our creamy mash tubs had dead flies inside the mash. Made a complaint to Deliveroo 5 days ago and still not response from KFC even after showing the picture of the fly and explaining on the day...

We used to love kfc occasionally, stopped when passing today . First used toilets , absolutely discussing , cleaner needs sacking , obviously to done properly for months based on dirt in corners on floor . Then ordered food , it took 15 mins and had to ask twice , seems they forgot , then had to go back as they forgot drinks . Food was not very warm , and didn’t taste as we remember , has recipe changed , chips certainly have they were rubbish , won’t be going back .

After a bad first visit some months back when it first opened thinking it was teething issues went back today.My god is it bad, service is shocking food cold, chicken not crispy (never had that at a KFC) there were significantly more people queuing than there were eating.Won’t be back

Omg what a place we were pushed fortime so popped in for a quick bite never again KFC is one takeaway IV always loved but haven't had for ages chips cold and why have they changed them we sat near the bins and in the time we were there 4 people obvious agreed as they tipped theirs into the bin the chicken was awful has someone forgotten the secret recipi please use a thermometer before you poison someone!!

Wow what can I say poor service.we waited 5 minutes for the guy in front to finish his conversation with the bloke behind the till. Bloke behind the till tried to take our order but I had to repeat it several times they packed it as takeaway but we were eating in. No one said hello or thank you, no one asked if everything was ok.

Food was fab, cooked well although not impressed with the team work seen within the store. I was served by a member of staff under the name “Tyler” and only him, it was busy however there were more staff standing around than serving. Will be back again if service Improves

Visited 16th July around 2.30pm made an order and the chips were coldish, informed the server who said she would sort it, I could see the cook pulling faces and making a big deal about it, I said look nobody wants cold chips!! So they were changed he then looked at us rolled his eyes and threw the bag to the server! He needs to get some sort of training and try to understand subpar food is not the customers fault

Thought I’d take the kids for Kfc after I finished work.

I have been visiting this KFC since it opened. There has been very few occasions where my order has been correct. I have had things missing or incorrect and other people’s meal. Their current trick since the extra charge for sugary drinks was implemented is that they cannot manage to give me a normal Pepsi, I hate diet drinks with a passion and honestly think they do this as they don’t care and don’t think Anyone will notice. They need to get their act together, the staff have a serious attitude problem as if they are doing you a favour and they seem unable to do their job, that is give you the food you ordered.

Top effort. Great staff good food served quickly and easily. Good WiFi and easy parking. Literally perfect visit.

All good, family feast. Chicken was hot and fresh, 10 minutes wait but worth it. Really nice, thoroughly enjoyed it.

First time when it opened it was great and the second time they missed food and had to go back and third time chicken was so greasy and under cooked it was horrible .Staff are miserable and look bored but it’s a shame because it was really nice when it first opened

We stopped here for a quick lunch after a bit of shopping. Although the chicken was good, this place offered up the worst fries I've ever tasted. They were tasteless and lacked any sort of crunch. Seriously.....if you can't offer good fries, why bother?

I used the drive-through today, the chap taking my order was so polite and helpful. I paid and waited for my order, one item wasn’t ready and very apologetically he told me to wait in one of the waiting bays, it was no more then 2 minutes then he came running out explaining to me which package had what in it, lovely friendly chaps. I hope you know who you are.

I’ve been here a few times with my two young boys as they like the food and it’s a convenient stop on the way home. Went there today with my boys and my parents and after that experience, will never visit again.

Started off well at first, still fairly decent, but has slipped a bit. Regularly get our order wrong, things missing and have to go back and ask. Had a few meals we had to take back

On arrival at the drive through we placed our order and paid at the next window. We waited and waited. Thinking that the wait was due to our food being cooked fresh we continued to wait. Eventually we we given our food.