KFC in Redbridge

Hello there we went for staff are very rude I like too say too all the costomer not orders in this kFC again this kfc harassing too public also the delivery person tell us they are harassing too drivers too 👎👎👎👎👎

Hi we went to KFC last the staff is mega rude our food was very cold and not good enough food we never go back again

This was burnt and inedible and disgusting that I gave it to the dogs and when we tried to complain they didn’t want to know about it and refused to give money back I will never use KFC

i visited kfc eastham today at 20:15 ordered 2 pc meal. the girl name Fara served me. It was quite busy at that time but Fara was serving customers very politely and professionally. I must say Fara knows the BEST customer service. 10/10. Food and atmosphere was good too.

We had the worst experience as family. I was assaulted & my wife was threatened to get a punch in her face if she didn’t move away because she was trying to protect me. That all happened before our 3 years old kid. If my brave wife weren’t there with us, I would’ve been in hospital fighting for my life. Our kid wanted to eat KFC & we unfortunately took him to your East Ham restaurant on 21/08/2021 at 2025 UK time. We ordered half of our food from kiosk but we were unable to order the deal of week from kiosk. So I went to till to order remaining of food, I saw one guy with hoodie and covered face having some argument with your staff. He was aggressive & your staff was ignoring as nothing happened. Without solving his issue, they asked me to come forward & order. Once I ordered and about to pay, that guy pushed me. I was shocked & when I looked at the staff, they didn’t say anything. The guy started shouting at them and me too when it was never my fault & I didn’t know why. I was standing there with shock but he suddenly came towards me & he started trying hitting me while swinging his both arms and fists. I run towards other side of the restaurant & he ran after me. I fell down because he was running after me. When my wife saw that, she just came to protect me leaving our 3 years son alone on table because he was after me & was about to kick and punch. I was on the floor & she came between me & him. She asked him to stay away from her husband but then he started threatening her to stay away otherwise he would punch her face too. She was so brave & didn’t move & asked him to leave my husband alone but he kept threatening her but when he saw that my wife wasn’t moving away and there were other people in restaurant too, he went towards tills and started threatening your staff and banging chairs and tills. Only my brave WIFE saved me otherwise I would have been in hospital right now. In that whole episode of horror, your staff was standing & literally did nothing. They didn’t even call the police when I was being assaulted and my wife was being threatened. At first, they were having problem with that customer and without solving they asked me to order and pay which that hoodie guy didn’t like. We went there to eat and what we got, assault & threats because your staff didn’t do their job properly. I phoned 999 National Emergency Service & recorded the whole cruel incident which your staff should have done. My Crime Reference Number is 5324535/21 **21/8/2021. The guy on the phone was million times more kind and comforting than your staff ever were. In the end, when I asked Team Leader Ruta, who was running the restaurant, why she didn’t phone the Metropolitan Police Service, she said that someone told her that someone was calling. That was exactly her answer without and empathy. She didn’t even say simple word of sorry after what happened to us. How cruel and inhumane someone could be? She then said that she wasn’t there and didn’t see anything when she was on the till and having arguments with that guy who assaulted me and threatened my wife. This is indeed the worst experience, we as a family ever faced before our 3 years old kid. We didn’t come to KFC for that & your staff was inhumane, poorly trained to deal that kind of incident, lack empathy and didn’t even know how to apologise. In the end, one sitting customer asked us how we were and other said that KFC should have phoned police & that was the least they could have done. Besides, we as a family would never visit there again. I really don’t know what to say but we are still at shock and don’t know what I did so we were treated like that and your staff was so unprofessional who lack empathy. I never expected them to rescue us but they should have not only called the police straight way but they would also not have asked me to come & pay before resolving argument with that horrible & aggressive man. Our whole family could have severally beaten. No one comes to your restaurant for that kind of experience. Shame on you KFC for hiring people like them.

With fast food franchises, you expect consistency and half decent service as like a minimum requirement. This place unfortunately is pretty bad. All the chicken is cooked badly... You may ask how so? Well I go to multiple KFC, this one just happens to be my local one. Anyway it seems to be cooked at too high a temperature or for longer than it should be... Thus resulting in the breading losing all its flavour and almost a touch bitter. Also it seems everytime I'm there Im having to wait like 15-20 mins just to collect my order.... As they seem to focus all their attention on ubereats, just eat orders.... I mean sometimes I stare at my order as its there on the back counter just getting colder and colder, I timed it just being sat there for 10 mins before it was eventually handed to me. It feels understaffed at times..... Also what's the point of me ordering and checking into the branch if I gotta wait so long. Only reason I'm really going at the moment is because kfc have really good deals for January.... Overwise chances are I wouldn't come out as its too pricy compared to the local chicken and chip shops.

Stupid East Ham kfc accepted our order but have no delivered yet. I am fuming right now and they don’t have the decency to even answer the phone. They are ridiculous.

I have visited the East Ham KFC branch multiple times and bought the wicked variety bucket. The chips were fried with old black oil! Completely uneatable! The chicken were also fried the same way🤢 I've bought the bucket from the branch at least 3 times by now and I've always thrown out the chips . I had hope that the next time I went, it would be better and I didn't want to make a complaint.However, this time it was just unbearable 🤢🤢 The wicked variety bucket is £15, complete waste if most of it is uneatable.

DO NOT GO TO EAST HAM KFC. They provide all the wrong items and when you call them to get it resent they don’t bother. Also they seem to be pretty confident that the gave the right items when they obviously didn’t. This is not the first time this has happened. East Ham kfc is actually ridiculous and staff don’t know what they are doing

The food was as usual but the tables, a chair floor and the toilet were not very clean at all. I had to clear our own table. Eventually a member of staff came and wiped it. The place wasn't overly busy but was being run by the minimal amount of people which led to the place having a grotty feel

This worst kfc I ever been to,moled on buns chips cold and have no potatoes in them,please ask for freshly cooked chicken they will palm you off with crap food

I don't like to eat to much crap food but every once in a while you just have to have KFC, always a good idea at the time just don't make a habit of it.

The place is clean and I was given my order fast. I recommend the double bucket as it is great value.

Just the usual great taste of KFC, this restaurant is no different. Location wise its very convenient. Service need improvement....sometimes the tables and the floor is dirty. Its new branch, so I feel the service will slowly improve after staff gain experience.