GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
2,00

Based on 220 opinions finded in 1 websites

2.5Ambience2.5Cuisine2.5Price2.0Service
site_photo4

Nº 513 in 557 in Exeter

Nº 16 of 19 American in Exeter

CUSTOMERS TALK ABOUT DISHES WITH..mustpaybonelessladycookedchicken
Score
OpinionsNoteTripAdvisor2202.0

comment_iconOpinions

This used to be a nice place to go - but not know. The place looked untidy and while I was there no one made any attempt the clean the tables and floor. Most of the staff seemed to be taking their breaks. The rubbish bins were overflowing and the toilets were disgusting. I am not prepared to visit this kfc again because the Marsh Barton kfc can is a far better establishment and they will get my business in future

site_logo

Davidjennyb . 2024-08-24

MORE AT TripAdvisor

Worst KFC I've ever had the displeasure of visiting. Never get a good chicken always just drumsticks on a 10 piece bargain bucket this KFC should be boycotted . Bins always over flowing. Never has enough chicken and lucky to get 9 chips. STAY CLEAR IF I WAS YOU ! We won't ever be going back !!!

site_logo

Inspire37048202385 . 2024-06-20

MORE AT TripAdvisor

Ideally situated for easy access to M5. Just out of town. Very pleasantly surprised with our purchase. Highly Recommended. Hardly any queue at 6pm on Bank Holiday Saturday. Service was quick. The food was outstanding! It was so tasty. Crispy chicken, not fatty and oily. Chips were crispy and well seasoned. Beautifully cooked to perfection. It was the best one I have had in a long while. Like it used to be years ago! Friendly, professional and efficient staff. Thankyou to all the staff who contributed to doing an amazing job! We really enjoyed our Kentucky Fried Chicken.

site_logo

Miss S . 2024-05-25

MORE AT TripAdvisor

Went in after cinema and already having been to Sidwell Street KFC annd left. Review left. The place was a mess as well and christ knows when the toilet had last been checked because it was disgusting with no toilet roll and diguatd d wet loo roll in the sink. Had to leave my child in the loo whilst I asked for some tissue and it took ages, so then had to stand in the main doorway to both toilets, whilst my husband asked and watched the server I asked messing around trying to, what looked like offloading the job onto another colleague. Currently stood waiting for food and have already taken multiple pictures of over flowing bins and dirty floors. Poor hygiene.

site_logo

TeignbridgeT . 2024-04-01

MORE AT TripAdvisor

We went thought the Drive though that took 20 minuets to Order, a 10 peace bucket, told them we wanted thighs as last time we got manly drumsticks, it took another 18 minuets to get the food. Took it home, only to find 1 x wing & 9 x Drumsticks! Drove back & complained . It took another 20 minuets to get the food. Very Poor service. Will complaining to there head office. Not Happy !

site_logo

chris l . 2024-03-02

MORE AT TripAdvisor

This spot is great for no chicken. Waited ages in line for them to tell me I had to wait a further ten minutes and park up because they had run out of cooked chicken. Considered leaving as they'd probably get it wrong anyway.Luckily food arrived to my car all ok however still a poor experience overall.

site_logo

Abbie K . 2024-01-31

MORE AT TripAdvisor

If I could if put 0 stars I would have, rubbish everywhere, bins full, and took ages for food!!! The attitude after from the staff was horrendous, brought 3 large box meals and one chicken box got put in the wrong box, and 2 of the box meals ‘didn’t come with drinks’ when I ordered them on the screen!!!! When I politely asked the lady she rudely said well they aren’t on the screen so you can’t have them. After I said I’ve paid for them she gave me the wrong size drinks anyways! The chicken my partner had he didn’t want to eat as he wasn’t convinced that they were actually cooked?! Waste of money!! Never ever going to that KFC again!!!

site_logo

Trudie2696 . 2023-12-31

MORE AT TripAdvisor

I’m not joking worst kfc I’ve had in the world , food come completely cold despite the kfc being empty so they have no excuse, the whole restaurant was full of rubbish all of he tables all over the floor get better hygiene eating in the streets , the chips lacked any flavour was so awful kinda put me off kfc for awhile so poor

site_logo

Ryan N . 2023-11-23

MORE AT TripAdvisor

Ordered and collected via drive through. More for the benefit of the management to ensure our feedback was absorbed and follow up action will be taken. Server wearing personal grubby clothes (all staff), feet up, on his mobile and listening to music through headphones. Couldn't initially hear us until worked out how to turn his volume down. We were an inconvenience. Order incorrect and overcooked, addressed at counter to be told "no it's not." Manager advised he was changing cooking oil in the morning and no further chicken would be cooked/served. It was! Prices certainly not reflected in (poor) quality and standard of food or service Food was substandard and we discarded/binned most on our return to home. Few words of advice: Ensure orders are completed and packed as ordered and paid for by the customer. We had items missing. Staff customer service training and social skills and general manners. Implement a mobile phone policy during working hours. Remind and/or implement a policy on staff uniform and hygiene and cleanliness. Recognising cooked/over cooked food and when oil needs changing. Ensuring food hygiene standards are met/exceeded. Take pride - Same (improved) standards wether this is your first or last order of the day. Customer service, ensuring orders correct and the quality and standard of food is what or exceeds what the customer is paying for and expects. Given the locality, we will be back but please be assured, we will challenge the above standards if they are not met!

site_logo

Trusted-Reviews1 . 2023-11-18

MORE AT TripAdvisor

Poor service, ordered on the self service machine, had no receipt. The team serving had issues with a number of customer orders. When I got my order home I had a 6 piece bucket instead of 10. With no receipt I have no redress. Only discovered that the order was wrong when I got home. I have had orders go wrong here before so should have known better, won't be ordering here again. Would advise others to avoid using this place or if you have to, check that they have given you what you ordered before you leave.

site_logo

Ned C . 2023-08-26

MORE AT TripAdvisor

Have eaten here a few times and service is always terrible, always need to check order as usually wrong but the food is normally ok, however today it was inedible and service was the worst ever, staff behind the counter ignored us for 10mins until we asked to be served, they were far too busy being vile and insulting each other, the order took a further 15mins and was wrong and also cold. During the 30 mins we were there (definitely not fast food) we saw 6 people getting the wrong order or waiting in excess of 20 mins for their food. Won’t be back again until management invest in some serious customer service training.

site_logo

Climber29087269880 . 2023-08-06

MORE AT TripAdvisor

I ordered from the app and got there parked up and clicked I'm here on the app. All was fine as I went in to wait for my food. There was a young girl and boy serving the food and all I can say is it must be a bad place to work or some serious customer service training is needed. Even before I got my food which was quite a wait and it wasn't very bust. The 3 people served before me had their number called and their food and drinks just dumped down and not a work from the staff members like enjoy your food or even thank you. Then one customer dared ask for some mayo and after a what do you want mayo? Comment she just chucked it in the bag dumped the bag down and just turned away. Once I finally got my number called I went to collect and the bag and drink were just thrown towards me snd she walked off. The food itself was OK and pretty much normal kfc food and was hot so I cannot say anything bad about the food but the service was awful and it is definitely somewhere I would go back to as looking at other reviews it's normal to be treated like your not welcome there to eat.

site_logo

X6860IAsimonb . 2023-06-07

MORE AT TripAdvisor

Service is quite often very slow and orders can just as often be wrong. Staff were friendly enough but didn’t seem to have any sense of urgency

site_logo

Arc_202 . 2023-05-06

MORE AT TripAdvisor

I normally enjoy the food from here. Today it was absolutely below par. The coating on the chicken was so greasy I could have washed my hands in it. The chips were unattractive and lukewarm. I should have known it wasn’t going to be good from the service I received. No “hello “. No smile. No looking like I was valued as a customer. When my order was ready the server literally called the number, put it on the counter then turned away!!! Dissatisfaction personified 🤬

site_logo

delsimay . 2023-03-26

MORE AT TripAdvisor

Simply the slowest drive thru and restaurant going Hour long drive thru when you go, if you go inside just as long and they get it wrong!

site_logo

310wesleyl . 2022-11-13

MORE AT TripAdvisor

Absolutely shocking. Every time we go they either don’t have certain things on the menu available or they forget to put something in the bag (usually when I’ve just been to the drive-through, got home and they’ve missed things. Never had a good experience here. Avoid it.

site_logo

paulbB7616VW . 2022-11-12

MORE AT TripAdvisor

Went in and ordered in KFC in centre of Exeter. Ordered on the machine. No one was in store. Then 5 other people ordered. I only ordered pieces of chicken and large fries. Everyone else was served way before me. Then 5 more orders were made before me . I ordered at 1.00 pm. Got my order at 1.45 pm not good. Asked to know when my order was going to be ready was just just eat and sit in orders come 1st

site_logo

glostigger1 . 2022-10-24

MORE AT TripAdvisor

Pleeeeease improve this place or shut it down! Tiny portions of cold, limp fries. Rubbery chicken. Staff stood around on their phones. A manager who spent most of her time shouting randomly. A general sense of indifference and despair. Dystopian.

site_logo

Shakes98081 . 2022-10-16

MORE AT TripAdvisor

Was In Exeter and wanted some lunch. Having not had a kfc in many years we decided to try a one. Well I won’t be eating this pig swill again. Greasy food, covered in bbq sauce. Looking around the restaurant it soon became apparent that tables were not being cleaned and as one group of customers left, new customers were using dirty tables. I don’t know if they didn’t have enough staff but it did look like they couldn’t manage. On leaving I was surprised to see the bins over flowing with kfc packaging. Not a great look. On the way home I began to feel a bit unwell, probably not because there was anything in the food bad, just the thought of the chicken bits and the overall appearance. Having not been in kfc for many years prior to this visit I can say I won’t be returning ever again.

site_logo

lakesideaudio . 2022-10-01

MORE AT TripAdvisor

This place is always running out of something I want to order and is the slowest kfc I have ever visited. Foods ok, staff are overworked and under motivated

site_logo

Mummykx3 . 2022-08-18

MORE AT TripAdvisor

The restaurant area was disgusting- none of the tables were clean and from the state of them hadn’t been cleaned in a while. Rubbish over the floors, bins literally over flowing. Toilets filthy with no loo roll. Even heard one of the staff behind the...

site_logo

252johnnyh . 2022-08-15

MORE AT TripAdvisor

Sorry, I don't normally write reviews but KFC Exeter Rydon Lane just can't keep offering a service like this, the drive through just takes forever, its the slowest drive through I experience, if you look through the service windows you can see what a mess...

site_logo

L7220RMarthurp . 2022-08-03

MORE AT TripAdvisor

40 minutes from the moment I placed the order to its arrival and there wasn't even a large queue. I was 6th in line. The place looked under staffed with the staff members you could see not in uniform and no clear management could be...

site_logo

292RobertP . 2022-07-15

MORE AT TripAdvisor

Visited today and drive thru looked relatively quiet so chose to go through here instead of in the restaurant. Big mistake. Took 25 minutes of sitting there with my engine off for the majority of it to get around for a twister wrap of the...

site_logo

jessicaelms19 . 2022-05-13

MORE AT TripAdvisor

Great food, staff are super friendly and my order has been correct every time I've been here without fail. Awesome 😎

site_logo

DannyGlasspool . 2022-01-11

MORE AT TripAdvisor

Tall blonde guy, really nice when handing out orders and cleaning tables, visited a few times now all around decent experience.

site_logo

jasonbbbxx . 2021-11-29

MORE AT TripAdvisor

There was a gentleman with big curly hair, facial hair and relatively young. He seemed to be the only one switched on and attended to my orders very fast. Chicken legend.

site_logo

Harrygillexeter . 2021-11-26

MORE AT TripAdvisor

Extremely slow service. Have been here over half hour so far and still no sign of food being ready. They seem to be prioritising the Drive Through. Really NOT impressed as it's not that busy inside, plenty of empty tables. Major improvement required. Also none...

site_logo

susanbU2423JP . 2021-11-14

MORE AT TripAdvisor

I know KFC isn't going to be a fine dining experience by any stretch. This was how ever my worst visit to KFC, I paid £7 for what was essentially a pot that was a quarter full of beans, around 10 cold and congealed chips...

site_logo

bill1000000 . 2021-09-30

MORE AT TripAdvisor

The food tasted nice when it arrived, however, the order was wrong (drinks and food!), the tables were dirty, the bins overflowed, the toilet floor was soaked and the staff appeared to have no idea what was going on. There were no straws, napkins, salt,...

site_logo

SophLuke . 2021-09-18

MORE AT TripAdvisor

Had to wait for the girl taking her orders to plug her phone in to charge! Just poor miserable staff. Looked forward to our food but was cold, couldn't be bothered to go back in. Won't be going back and I love KFC

site_logo

marionwF39XN . 2021-08-18

MORE AT TripAdvisor

This is our local KFC and it has deteriorated beyond belief Dry and Inedible, complete waste of time and money

site_logo

carollG6434YF . 2021-08-05

MORE AT TripAdvisor

Waited over an hour in drive through only to receive pink chicken obvs not cooked long enough due to the high demand but putting peoples health at risk over continued profit is not on they simply don’t care if you complain they say under staffed...

site_logo

Michael B . 2021-07-30

MORE AT TripAdvisor

Slow, poor staff, dirty, no covid compliance, poor management. A really really poorly run business. Well known in Exeter for being shocking

site_logo

emilyrosew211 . 2021-06-24

MORE AT TripAdvisor

Bins over flowing, staff couldn't careless, no covid regulations in place, they stood around chatting whilst que was really long. Order wrong, management couldn't care. As we were leaving there was a staff member going out to empty the bins...with a cigarette in her mouth!!...

site_logo

P6695HNrache . 2021-06-02

MORE AT TripAdvisor

Absolutely sh*te!! Everything was over cooked and dry, drinks didn’t show up and neither did the extra dip that was ordered. Poor service from Uber Eats, too, who said they couldn’t do anything... Avoid this store like the plague. No wonder it has over 125 bad reviews!!!

site_logo

mikesmith592 . 2021-04-21

MORE AT TripAdvisor

Well this will be the last time I Kentucky fried chicken from this store. The chicken outer coating was overcooked so a darker brown than it should be and didn’t taste nice at all. No napkin of any sort to wipe your hands with. Very poor service in food quality. Some of the drinks they had run out off so ended up with water.

site_logo

martingK3960CA . 2021-04-09

MORE AT TripAdvisor

Lovely box of boneless chicken Chips were delicious and so much chicken I even saved one piece for Dempsey the Cat.

site_logo

Russell-Way15 . 2021-03-25

MORE AT TripAdvisor

Went to buy the 9 piece bucket that had just been on tv for £5.99 the staff said they weren’t doing it they hadn’t seen tv all day and aren’t interested looking at it on my fone they ask me to come inside shop to deal with it and 3 times try to charge me £12.99 I say that’s not how it works they are false advertising and trading standards should be made aware of this I’m then told as I have a Scottish accent kfc franchise is run differently by another owner in Scotland I live in countess wear the tv ad was national not local anyway poor service I’ll informed staff that didn’t care and think it’s ok to charge double if I could give 0 out of ten I’d do it as I left with nothing get your staff to check your campaigns before overcharging

site_logo

Michael B . 2021-03-10

MORE AT TripAdvisor

Aproximadamente 10 autos en drive thru esperaron 30 minutos antes de ser atendidos. Montón de zombis sin disculpas por el servicio lento o incluso una loca excusa de que el sistema es lento, simplemente el peor y más lento kfc en el que he estado. Si está en el trabajo y tiene un espacio de 30 minutos, no venga aquí para su almuerzo rápido

site_logo

mikeash98 . 2020-10-19

MORE AT TripAdvisor

Took advantage of the Government meal deal. Staff friendly and helpful during the wait due to Covid-19 restrictions. Good food and plenty of it. Usual KFC standard and taste.

site_logo

Norman W . 2020-09-17

MORE AT TripAdvisor

Took my ex Girlfriend for a Kentucky dinner time today finger licking good one of the best chicken dinner we’ve had Bess also had a shake which she said was delightful

site_logo

Underawanderingstar7 . 2020-06-01

MORE AT TripAdvisor

Un joven llamado CJ fue muy educado y nos dio muchas opciones para que pudiéramos decidir qué tener, nos dio modales educados y nos trató como esperábamos que nos trataran. Servicio con una sonrisa es todo lo que puedo decir. No puedo decir sobre la comida al momento de escribir esto que no habíamos comido. CJ hizo un buen trabajo al hacernos sentir bienvenidos. Luego nos dijeron que había una espera en la comida y nos ofreció extra sin cargo, aunque rechazamos esto. Ya era hora de que viniéramos a kfc para que un trabajador nos sirviera con una sonrisa y nos ayudara en lo que hacer que CJ sea de calidad en su trabajo.Incluso si la comida no está a la altura pero no puede comentar hasta el momento, no se ha probado mientras escribía esta reseña. Esperemos que un gerente vea esto y responda a este joven muchacho.gracias por tu servicio CJ

site_logo

517kierant . 2020-03-21

MORE AT TripAdvisor

Stopped here for lunch, hadn't eaten in a KFC for a long time. Order taken straightaway short wait for food, lovely and hot. Chips were fantastic. All tables were clean and no rubbish. Drive through was very busy. Plenty of parking. If in the area would visit again.

site_logo

trevore415 . 2020-03-12

MORE AT TripAdvisor

Service was very very sloe, Food ordered when arrived had items missing. No plates, No Knapkins, No BBQ Sauce, No ordinary pepsi despite having to pay a Sugar Tax which I expect should not have been when only offered Sugar Free Pepsi! Worse still was No toilet paper in Ladies toilets atball , didn't visit Gents so cannot comment. There was noone cleaning tables or emptying rubbish bins so people were leaving mess everywhere. Overall a totally disgusting KFC Restaurant which we will not visit again KFC you need to improve Big time because this is totally unacceptable.

site_logo

cgoldleaf . 2020-03-01

MORE AT TripAdvisor

I don’t know how this place keeps going. We queued for over 30 minutes, and you would expect the food to be fresh and hot it was warm and my order was missing two items. Just up the road is a TOBY carvery which offers a first class nutritious meal for similar money

site_logo

alseward53 . 2020-02-29

MORE AT TripAdvisor

Went in for my grandaughter. what a hovel !There was not one table you could eat off that wasn't covered in waste food and mess. The floor was littered with waste food and wrapping papers everywhere you looked. The order machines had only two working out of four.I asked one of the servers if I could have some cleaner and a cloth, they then couldn't find a cloth or cleaning fluid. They then came over and proceeded to spray the table but wiped all the residue food waste onto the floor.The same person came out to empty the big black waste receptacle and started taking the rubbish out with their hands. They got called back to serve so they left the black bag open in the middle of the room and then went straight to serve food without washing their hands !!!! The toilets, no way would I have let my dog use them let alone a child of ours....water coming in and littered, filthy.it is health and safety hazard, especially with all the bugs around these days.The Manager was asked for and no eye contact was given throughout, or even acknowledged around him the mess, we had highlighted. He apologised and said "I agree !*.That was that and no one came anywhere near to address the situation.Looking at the previous comments why has this not been addressed with the hierarchy or environmental health, which we will be calling after the weekend.

site_logo

AdieB907 . 2020-02-15

MORE AT TripAdvisor

طلبنا طعام من كنتاكي في الغردقه انا وزوجي وجلسنا نتمتع بالطعام كان لذيذ،وكانت طاوله بجوارنا أيضا رجل .وامرأة طلبوا طعامهم وجلسوا ياكلون بعد نصف ساعه الطاوله التي بجانبنا اخذ قطعة دجاج وارجعها للعامل واستبدالها بقطعه ثانيه لا أعرف السبب ولكن الصدمه هو أن العامل باع هذه القطعه المسترجعه لشخص آخر معقوله؟ اين النظافه وما اخبار البكتريا في سلسله طعام دوليه؟ لمياء من النرويج

site_logo

lamian2018 . 2020-01-16

MORE AT TripAdvisor

Check your drive through order is correct before you leave. My order consisted of 3 boneless chicken strips.It’s ment to include 2 dips - they did not have any mayo left so was offered spicy mayo . I wanted bottled water but they had run out of that too !!! Drove away and they had not put the dips in ! How simple was my order to get right ? 3 boneless chicken strips with a dip.Absolute plebs . Who ever manages this Kentucky is not doing a very good job and you need to give your staff a kick up the bum - poor poor service. How do you run out of mayo and water ?

site_logo

Devonbaggage . 2019-12-19

MORE AT TripAdvisor

I've been stuck in the drive through of this fast food dump for 30 minutes to get to the order window. I asked the clever lady at the till why was this was all taking so long. She replied that it's just a busy time. I could see very few staff in the kitchen, so assuming it's like this every night and I'll be waiting for an hour, it's not just the staff who are a bit thick, but also the management as they could, maybe, take on extra staff at busy times? Maybe a concept too radical and difficult for KFC to understand.

site_logo

Pippa H . 2019-12-14

MORE AT TripAdvisor

Food all over the floor Tables piled high with rubbish Cobwebs all over the light shades Toilets an absolute health hazard. TBH the whole place is a health hazard. Management and business owner should be ashamed.

site_logo

542gleng . 2019-12-04

MORE AT TripAdvisor

Visited the driver through Sunday and queued for 20 mins to get to order window. Then told no fries available, so replaced with corn and coleslaw. Queued another 15 mins to get to collection window. Was the told no corn no coleslaw the only sides left was gravy!!

site_logo

366iane . 2019-12-03

MORE AT TripAdvisor

¿Donde empezar? ! ¡Posiblemente la tienda de comida rápida más lenta del mundo! ¡Tan lento, de hecho, que tres personas frente a mí exigieron un reembolso después de esperar 45 minutos por su pedido y mi compañero se fue a dormir a la mesa! El servicio al cliente es inexistente y ni siquiera me ayuda a comenzar con la falta de salsa. . . ¡nunca más!

site_logo

SteveBuck1973 . 2019-11-30

MORE AT TripAdvisor

Visité hoy con mi esposo mientras estaba en el parque minorista; ni siquiera podía tomar un café o un té a menos que lo quisiera negro ya que no tenían leche, ¡absolutamente ridículo ya que hay un gran Tesco sangriento al lado! Lamentablemente, esta no es la primera vez ni la segunda vez que no puedo conseguir una bebida caliente aquí, así que no volveré pronto.

site_logo

Rachelmumof5 . 2019-11-12

MORE AT TripAdvisor

It has gone so far down hill since we went last we waiting 1hr and 25 mins to get to boneless meals and 2 children's meals of witch they didn't get there drinks or ice cream :( my food was cold,

site_logo

Stacie R . 2019-10-10

MORE AT TripAdvisor

Wish I had looked at other reviews before wasting time going here. Menu was confusing. Sole person serving kept going away..after waiting almost 10 mins to get anyone to take the order we have up. After a 2 hour drive we hoped to have something to eat and a short break. On the way out empty handed we noticed how dirty and scruffy the place was. Total disgrace. We will go back to using Exeter services next time. Management really needs to take note of these negative reviews and do something. However I will never ever go back there so maybe just close it down is best solution

site_logo

Robin G . 2019-10-05

MORE AT TripAdvisor

I’ve been here many times but this is my last. Terrible slow service, no Manager in sight, meal was disappointing and cold. Terrible.

site_logo

Claire P . 2019-09-28

MORE AT TripAdvisor

This place is awful, 30 minutes for a basic meal, the woman on drive through doesn’t have a clue, takes 10 minutes to put your order in, I’m fully convinced they recruit from Paignton Zoo, each one of them need a performance review or sacking.

site_logo

Jack J . 2019-09-25

MORE AT TripAdvisor

Nunca me gusta dejar ninguna crítica negativa, pero me siento tan fuertemente acerca de mi visita a este KFC en particular que haré un punto para nunca volver a comer aquí.

site_logo

robin m . 2019-09-20

MORE AT TripAdvisor

I was a fan of KFC until i came here then had a change of mind. Staff standing around not doing alot despite the orders coming through, theres no routine/rhythm. All you need is a better manager who can actually lead a team and give them a kick up the wotsit to get them going

site_logo

587lynseyp . 2019-08-18

MORE AT TripAdvisor

This place needs to close as what it is serving up is an insult to hard working people having to pay for such poor quality food. I don’t know how long my food had been kept warm for but it was dry and totally tasteless, trouble is when you are on the move you can’t take it back to place in the face of the manager. Loads of staff hanging around doing nothing, how on earth can you work in such a poor place, have you no pride.

site_logo

alseward53 . 2019-08-18

MORE AT TripAdvisor

Popped in this evening and could not believe what we were gave with, the staff didn’t have a clue and their clothing was disgustingly filthy.

site_logo

Bill-goff . 2019-08-04

MORE AT TripAdvisor

How does a fast food chicken restaurant take 45 minutes to get our order together. Not only that, we ordered gravy separately 40 minutes before so it goes cold. We ask for a new one and they challenge us bu asking for a receipt, after we have waited for 45 minutes. DISGRACEFUL. Cherry on top, we get out drinks, one is completely wrong and the other three have been sitting for so long they are flat! GET YOURSELF TOGETHER KFC

site_logo

Dylan657 . 2019-08-02

MORE AT TripAdvisor

We came here this evening for fast food ,got here at 8:00 didn't receive our food until 9:00 ...... heard the manager around the back swearing at the boys at the front asking for my rice box which is unprofessional .

site_logo

Hannah F . 2019-08-01

MORE AT TripAdvisor

i cannot believe they get away with such disgusting restaurant. Not just littered with leftovers, but disgusting and dirty. The staff are rude, and too busy talking to each other to serve people Very very dirty

site_logo

Lindsey L . 2019-07-29

MORE AT TripAdvisor

We ordered 3 meals and took about 45 minutes, food tasted ok but was stone cold. Music was too loud, rubbish all over the floor and run down to people that don’t know what there doing!

site_logo

DJ05013 . 2019-07-29

MORE AT TripAdvisor

Terrible service, slow and seems to be run by people who aren’t trained properly, food is ok but no gravy!! Drive through rammed, long wait for food. Don’t bother coming here if your starving, I nearly ate my bag just waiting for the food!

site_logo

40something500 . 2019-07-19

MORE AT TripAdvisor

stuck in car not moving for 20 minutes absolutely rubbish service no one said why we aren't even moving, very poor

site_logo

Simon D . 2019-06-05

MORE AT TripAdvisor

Supposed to open at 10.30am, but I am sitting outside at 11am and it is still not open. Lots of very frustrated and hungry people outside.

site_logo

Nicholas S . 2019-05-11

MORE AT TripAdvisor

I'm writing this as everytime I go to kfc they always screw up my order I dunno if your people can read...

site_logo

Macauley S . 2019-05-04

MORE AT TripAdvisor

Went with my family on Sunday at around 5:15pm and to be greeted with mess over every table and other customers looking angry .

site_logo

Ozcar7 . 2019-05-04

MORE AT TripAdvisor

I keep forgetting how bad this KFC is, we arrived at approximately 5.45pm on Sunday to be greated with mountains of rubbish all over the tables and overflowing bins inside the restaurant, we had to wait 35 mins for our food and cleared our own tables before we could sit and eat. In the hour or so we were there not one person came out and attempted to tidy up or clean the food strewn across the floor and tables.

site_logo

MatthewS1848 . 2019-04-23

MORE AT TripAdvisor

Got to this drive thru at6:05pm merged into the drive thru at 6:15pm this evening. As I am writing this it is now 7pm and we have still not been served our supposedly “fast” food just at 7:02 pm received the food . This is all after I had been picked up from the local train station at five to six. They had sold out of numerous items. Only one of which was advertising as sold out being the Kansas burger option.

site_logo

poshtottie101 . 2019-04-15

MORE AT TripAdvisor

Tomó aproximadamente cinco minutos desde el pedido hasta la comida y, por lo tanto, quedé impresionado con el servicio prestado. Aunque la joven se apresuró, esto no le quitó nada al servicio prestado. Hemos visitado la sucursal en Ashton Road en Marsh Barton y eso ha sido diabólicamente lento en comparación con Digby.

site_logo

Les K . 2019-04-13

MORE AT TripAdvisor

Tenía una caja deshuesada. Solo para abrirlo y encontrar las fichas faltantes, tenía que tener las fichas de mis socios. ¡Las palomitas de pollo estaban frías y las piezas de pollo eran pequeñas! No vale la pena el dinero en absoluto. En cuanto a los comentarios, no puedo creer que no se haya hecho algo para ordenar el lugar. ¡Verdadera desgracia que puedes tomar felizmente el dinero duramente ganado de la gente y proporcionarles esta basura!

site_logo

K293FFlisal . 2019-04-12

MORE AT TripAdvisor

Esto tiene que ser el peor kfc que se haya esperado 25 minutos para que los cafés de la comida fuesen tibios, fueran una mezcla de pollo cocinado y parcialmente crudo para no manejar los contenedores de seviettes desbordados. Si pudiera alcanzar un cero, otros lo estarían esperando más de 40 minutos.

site_logo

Pebbledash1966 . 2019-03-19

MORE AT TripAdvisor

No he tenido kfc en meses, así que pensé que haría un cambio y compraría un gran pesar. ! Conseguí media copas llenas y pagué 6. 59 para esta comida de banquete deshuesada, no más que un puñado de papas fritas, un diminuto pollo de palomitas de maíz y el lado más pequeño de frijoles. ¡No volveré a kfc! Tampoco recomendaría Digby Exeter Kfc, siempre decepciona cada vez que hemos estado allí.

site_logo

161shazzah . 2019-03-04

MORE AT TripAdvisor

A typical kfc very good value i find for a fast food takeaway .it was clean and friendly staff.we would call in againg

site_logo

. 2019-02-23

MORE AT TripAdvisor

Went saturday tea time for a quick meal on way from from Cornwall. Waited 45 mins to be served. 45 mins for fast food! Everyone was thoroughly annoyed, loads of people got refunds. The staff had a system that didn't work, it involved a lot of wandering around shrugging shoulders and not a lot of bagging up and serving the cooked food - which was on the pass! Virtually every order was wrong, argumentative staff get stroppy over whether a 30p dip should be in the order or not - you just made the dude wait 45 mins for his chips, give him the frigging dip! No napkins, salt etc the place was filthy. My kids snack box sat for 10 mins on the pass so was barely warm by the time they served it. NEVER AGAIN.

site_logo

. 2019-01-27

MORE AT TripAdvisor

This must be worst KFC in the country, unhelpful miserable staff combined with 30 to 46 minute wait,moved on to Newton Abbot fine here

site_logo

. 2019-01-27

MORE AT TripAdvisor

Decided to ‘pop in’ on the way home from Devon as it was the last stop before we hit rural Devon and Dorset roads. This restaurant has a drive through attached and they prioritized the drive through traffic and just left the walk-in customers to wait, and wait, and wait. If this hadn’t been the last watering hole before the open road we would have walked out. Unfortunately for me, the kids were starving and we were committed to stay. The food (when it eventually arrived) was like warm at best and unappetizing. There was no point complaining as the place was run by spotty teenagers who couldn’t give a toss.

site_logo

. 2019-01-26

MORE AT TripAdvisor

This restaurant never, ever, has Gravy. What is the point. KFC gravy is the best part, and in the last 2 months, there hasn't been any.

site_logo

. 2018-12-20

MORE AT TripAdvisor

visited here a few weeks ago, we usually go to marsh barton which is always very good but because of traffic we came to this one and I must say we will never visit it again.

site_logo

Mike S . 2018-11-15

MORE AT TripAdvisor

This place in my eyes is an absolute joke.

site_logo

BenRyan11 . 2018-11-04

MORE AT TripAdvisor

When me and my husband arrived at the kfc not only was the driveway ridiculously packed the queue for food was like 30 people plus. We ordered our food at the self check out and waited for 25 minutes for our food. When our order number didn’t show up on the till we were worried our food was not going to done so I checked with one of the staff members. I spoke to a lady who was by the counter and she said they have it up on their screen so we went to go sit back down for a further 15 minutes. We were then called and record our food. However when we got home and took out our food I was missing 2 dipping sauces that I ordered on the self check out and my chips were like warm. I’m not impressed with this kfc every time I go there something goes wrong with my food. My husband even heard a lady complain about her burger and asked if she could have one that was actually put together properly as hers just looked like it was all chucked in. I think I may have to rethink going to that kfc and just have it when I go into town.

site_logo

Jenny R . 2018-11-04

MORE AT TripAdvisor

A long wait but no queue.....staff need to do better. It was not the hottest KFC so disappointed as when well cooked and served fresh KFC can be great

site_logo

LAROSA_12 . 2018-11-04

MORE AT TripAdvisor

I love kfc. I just have to buy it from this filthy place. I can’t always guarantee I’m going to take home what I paid for and I often have to remind them about missing items.

site_logo

dodo2761 . 2018-11-02

MORE AT TripAdvisor

It's been a while since we had KFC and it lived up to my memory. The women serving us were great and recommended some great choices. Lovely!

site_logo

sandy59carter . 2018-10-31

MORE AT TripAdvisor

I pop to KFC once every 6 weeks or so when I'm working at the weekend, my visit today being the worst I have ever experienced - just a month after my last horrific trip there! Where do I start?

site_logo

Steve L . 2018-10-27

MORE AT TripAdvisor

Went in for some popcorn chicken , burger , krushems and a mighty box . No hotwings at all because “smelt like an ash tray” says the staff . Order took at least 25 minutes then they forgot all 3 krushems . We complained 10 minutes later and they’d forgotten completely and claimed to start them now . They questioned us , having to prove our receipts , and still didn’t start them . 20 minutes later With rude staff and unhelpful mannerisms , we got a half filled , lid not fitting , krushem . Never going again . Should’ve gone to McDonald’s !!!!

site_logo

jackknowles1999 . 2018-10-19

MORE AT TripAdvisor

Got a takeout here with work colleagues. Food as per the usual, no issues with service and the restaurant was clean and well run. Plenty of free parking and nearby alternative amenities if fried chicken doesn’t suit your entire party.

site_logo

857ph . 2018-10-14

MORE AT TripAdvisor

Happy staff means good experience and they get 5/5 for that. Lovely hot food, clean tables, clean loos. Great food what more can i say

site_logo

Di S . 2018-10-08

MORE AT TripAdvisor

If you like fast food don't come here. It's so busy and they seem to be extremely understaffed and overwhelmed by the amount of customers. They never have a full menu to offer and the food is always cold.

site_logo

Sarah D . 2018-10-07

MORE AT TripAdvisor

Disgusting. Chicken was dry and the colonels special recipe was not followed. Greasy coating and old dry meat. Minging.

site_logo

ClaireLouiseExeter . 2018-10-01

MORE AT TripAdvisor

I ordered food at 12.33 loads of people waiting, I had a 3 year old with me so trying to hear out the order number as the collection board was not working was a balancing act in its self, 30 mins after ordering here's my number go to collect my food gets asked if I wanted the ice cream for the kids meal now or later so said one please he goes out the back then comes says we don't have any ice cream, having waited for 30 mins I was not happy as that is what my lo wanted if I had known before I would of gone elsewhere, the manager gave me a refund for the meal and let us have what was there. It wasn't the best of food bad presentation the fries were dark but cold. So many where complaining. I did suggest they put a notice on the machines if things where out of stock but his reply was it would be taking someone else of from serving, a 1 minute job could save so many complaints on what was obviously busy shift that the company cut back on hours and pay the staff there are put under too much pressure and can't deliver a good service.

site_logo

Sam D . 2018-09-21

MORE AT TripAdvisor

We popped into KFC at Digby and had lunch on a Saturday. The drive through was around the building- but not so many people inside. Like others it wasn't particularly clean, we had to clear our own table and wipe it down. The floor

site_logo

Passp0rtAlwaysReady . 2018-09-20

MORE AT TripAdvisor

Comida asquerosa colocada sobre el piso y las mesas. . personal que solo habla o fuma en lugar de limpiar. . los inodoros también estaban llenos de rollos de papel higiénico y no se limpió nada y el lugar estaba en una sucia parada de boxes. . . saque los dedos y limpie las mesas y el piso del personal perezoso haciendo el mínimo indispensable

site_logo

Wendy S . 2018-09-06

MORE AT TripAdvisor

We had some KFC 2-piece meals and wraps here. Not too much to say, except that it's KFC and you get what you pay for. Filling enough - to the KFC recipe. Can't complain.

site_logo

macrandolph . 2018-08-31

MORE AT TripAdvisor

Estoy bastante decepcionado por la cantidad de tiempo que tardé en llegar, ya que era la única persona en el camino y casi no había nadie comiendo, así que no veo por qué hubo una espera tan larga. El pollo estaba bueno, pero no estaba contento de recibir un batido crushems medio lleno a pesar de que pedí un grande encima de eso había trozos blancos extraños en mi bebida que no pertenecían allí.

site_logo

IsobelKay . 2018-08-30

MORE AT TripAdvisor

first class and fast service very good staff to back it up and the food spot on at the right price a very clean kfc

site_logo

HarryB1791 . 2018-08-12

MORE AT TripAdvisor

Similary restaurants in South West

restaurant_img
3,0

4034 Opinions

location-icon80-81 Fore Street
American

The food was basicly what you get at every Witherspoons ok , not wonderful but ok . I had the steak and kidney pie and thought it was not bad , the chips that came with it again not bad , but the mush

mustpaybonelessladycookedchicken
restaurant_img
3,9

1693 Opinions

location-icon74 Queen Street
American

Shocking prices, shocking service and a shocking atmosphere, wouldn’t bother eating here. Colleagues giving friends hand outs, certainly don’t get much for the astronomical prices overall go to McDona

mustpaybonelessladycookedchicken
restaurant_img
4,0

34 Opinions

location-iconSandy Park Way Courtyard By Marriott Exeter Sandy Park
American

Waiting over hours for dinner, fair enough it was busy but the issue is they don’t have enough staff on. Stop cost cutting and get more staff this is unacceptable, I’ve eaten here the last 5 night as

mustpaybonelessladycookedchicken