Based on 4.168 opinions finded in 3 websites
Based on 4.168 opinions finded in 3 websites
Opinions
This place is really starting to look grubby and unkempt, and needs a revamp. Some staff could do with retraining in customer service
Mark Dadson . 2025-03-28
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City centre Spoons.Ok beer selection worth a stop
Jonathan Mather . 2025-03-27
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Don't eat there much nowadays as the clientele has gone downhill a lot, especially 1st thing/mid morning, Our last visit a week ago was not a pleasant one due to the fact that upstairs was shut for a private venue?? Now I've never heard it goes private well not 11am morning leading up to dinner rush, Most downstairs seating was occupied by big noisy groups or the individual taking up a table designed for 4/6 people, No not my cup of tea anymore
shawn Tillotson . 2025-03-23
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Worst spoons I've been in. Cold food. Wrong order and non plussed staff. Such a shame as the venue is great
Mick Green . 2025-03-22
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A good fun night with great value drinks.
The Strides . 2025-03-17
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Visiting Exeter we decided to eat here. The night time pizza was great so we came back for Breakfast. That was disappointing . Two slices of bread they couldn’t be bothered to toast and was stale. Items forgotten on the plate eg butter. I hate sending food back and can’t believe it left the kitchen without checking.As always the Staff are polite but shouldn’t serve white bread as toast and stale .i have a mind to report them to head office.
South West . 2025-03-17
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It's a spoons in exeter.What more can I say just like any other spoons.
Coke Kid . 2025-03-15
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Value for money, you get what you pay for.
Mark . 2025-03-12
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Packed, place couldn't cope, walked out!
Dan Hernon . 2025-03-09
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Great location for a Spoons if you're out and about in Exeter as it's very close to the main shopping area (although there are plenty more charity and independent shops close by). The food can be a bit hit and miss. We've had warm bread instead of toast, dry cold lumps of porridge but they can do decent food now and again .. and we go back as it's convenient if you want something cheap to eat around Exeter city centre. As always, the coffee/tea/hot chocolate is a bargain (drink as much as you want for £1.71!). The tables can be a bit sticky so don't lean too much! The staff are always friendly though and they have loos there too.
James McPherson . 2025-03-04
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Very busy today but no excuse for sloppy food and the service was poor. BBQ Chicken melt was dry and jacket potato overcooked in the microwave the skin was inedible and the potato looked like it had been stepped on. My partner had a steak which was very chewy and should have been medium. Couldn't get the order right and was chasing the food that wasn't delivered. I wasn't the only customer who had problems with their food. A complete waste of £30
Kevin Hurford . 2025-03-01
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The food served is very hit and miss ! I had a curry this was fine , but my sister had a brunch that was not hot , this was sent back -the replaced food being hot . The beer that I had was very good , and the staff were fine . So all in all a mixed bag .
Robert Abbott . 2025-02-26
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It's a spoons. Breakfast was good. What you expect
Nicholas Crick . 2025-02-19
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Nice enough pub - typical wetherspoons - atmosphere was alright as well. Good slap up breakfast but an abysmal pint of Guinness that tasted off.
Joseph Pearce . 2025-02-01
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Very bad experience at this particular place, when I visited over the weekend the bouncer was very aggressive towards a group of young boys who seemed intimidated by the bouncer and quoted “they didn’t want a fight” the bouncer continued to push him. This made us feel uncomfortable that staff treat customers like this therefore we left
Debbie S . 2025-01-27
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Good place to meet a frnd, or hang out with frnds.
Lavanya Lavz . 2025-01-23
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went in on Saturday 18th jan about 2 45 very busy managed to get a table after 15 min wait table full of glasses ,plates and dropped food ,asked if we could get it cleaned ,think it fell on deaf ears we did it ourselves put it on another table ,i went to the bar to order after a 20 min wait placed the order and paid ,after a wait of 50 mins the food arrived two burgers and two pizzas my daughters pizza was stone cold she asked to have it hot the girl who came to take it away said she was the manager , her manner was as i really dont need to be here ,i have never met anyone so rude and arrogant in my life ,after a nother 50 min wait she arrived with the wrong pizza she more or less chucked it on the table and said just said here you are ,so i asked her for her name ,which she refused to give me ,she definitlly not been on customer training course , so i will not be gooing back to the Chevalier at Exeter again .
Barry B . 2025-01-22
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For the price point, the food and service is spot on. You know what you are getting, it's not going to be fancy but it will be reasonably tasty and be a decent sized portion of food without breaking the bank. The pizzas are what I usually go for and the crumble!
Kevin . 2025-01-21
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Very watered down drinks. Ordered two different cocktails. One meant to be with lemonade but tasted like soda. The other meant to be only gin, Prosecco and apple juice but didn’t taste like any of those ingredients. I had low standards being a spoons but this as lower!
Vicky Oliver . 2025-01-16
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Too many tables- impossible to sit at the especially if you have any disability. Can't be bothered to number tables do you can't order via the app. Then over 40 minutes wait for food to arrive, the salad has clearly been under a heat lamp for most of that time - they're weren't many orders on their board either - the regulated seem to know that food here is a very long wait.
Peter Cook . 2025-01-15
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very slow service and the food came out either burnt and cold also there isn’t a time in tills so in my opinion it’s crap.
Xuniz OCE . 2025-01-11
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Like all Witherspoon/Lloyds pubs, OK to meet people at, but you wouldn't want to stay longer than you really have to.
Mexie Mex . 2025-01-09
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Great place, good food, excellent staff.
Jason Kemish . 2025-01-06
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Good food served very quickly would go there again.
neil corder . 2025-01-05
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Busy pub in central Exeter. At the moment I go in mid evening before work. Often bars are full and noisy but door staff have it under control. I usually get served quickly and efficiently , and tables are clean.
Maggie Goodwin . 2025-01-04
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It’s really crowded and not when it’s packed the tabbles are too close to the point people was tucking the legs in to sit at the tabbles. Ordered cheese chips it hardly had cheese when I mentioned it to the waitress told me it was enough cheese on there. Where as when I went to honinton had a similar situation there soon took it back and made sure there was enough cheese on the chips.
Nicole Harrison . 2025-01-04
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This was a brilliant pub for drinking, with the second floor actually based on a balcony! From here, magnificent views are able to be had of Exeter and as evidenced by the lift, it is quite high up. The greenery outside adds to the environment next to the constructions, counter is well-presented too. I had a pint of Kopparberg followed by one of Raspberry Cider, finding the tables to be very clean!
K. Peake . 2025-01-04
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A noisy Wetherspoons with staff who seem to think it's ok to chat and ignore the customers. I despair sometimes at the poor service some places provide, busy? Get more staff, where's the manager? Can't they help? Tables were full of empty glasses, nobody seemed to care.
Lord Alphington . 2025-01-03
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Five things on the menu unavailable. Every time we looked at the menu to find an alternative the barman was huffing and pulling faces at us. Asked to speak to the manager and she was exceptionally rude too. I wouldn't recommend and I wouldn't return.
Daniella Williams . 2024-12-31
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Came in here for a cheap pint and footie with the lads stayed for the wine mums who all cheer and clap when sourz are brought over
Communism Rules . 2024-12-29
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Burgers slightly burnt but edible however I expected more for my money Also plenty free tables but were cluttered from previous diners / drinkers so u have to wait until a table is cleared
Brian Jeffries . 2024-12-27
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To be totally blanked repeatedly by a barmaid who I’m convinced was trying to chat up another customer is disgraceful. They lost custom today & I will never return.
Trevor Phillips . 2024-12-27
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This happened on Xmas eve 2024. The bar tender smashed a glass which went all over me and the floor. There was a huge chunk of glass rught under my foot, I obviously kicked it away from me before I stepped on it fully. However doing this a bouncer came over and told the bar staff not to serve me. Ridiculous bouncer. And let's face it a chavy pub x
E M . 2024-12-24
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Stopped in The Chevalier for a few drinks at the start of our night out and everything was pretty good so decided to return for breakfast the following morning…shouldn’t have. Four adults in our group, 1 ordered a vegetarian breakfast while 3 built our own using the extras. It was quite busy so understand the bit of a wait for food to arrive. I also understand the kitchen staff didn’t realise the breakfasts made up from the extras were for more than one person so were all put on 1 plate. We asked for a couple of extra plates, but had to wait ages for them whilst the food was going cold on the table in front of us. Eventually, 2 small teaplates were brought out to us to fit our food on. We asked for 2 larger plates only to be told we probably wouldn’t get them as kitchen wouldn’t be happy if they had to send out more plates. After a few more minutes the larger plates were given, but the food was now very cold. We ate it as we were hungry, but won’t go back again.
Michaela R . 2024-12-21
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It's saad... amount of food what you get served for £10 .....
Sparkman . 2024-12-21
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Needed more staff really behind the bar
Tammy Cheetham . 2024-12-17
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The place was cold. Over crowded. The food took an hour to come and it was burnt. Took it back and waited another half hour . Eventually, I asked for a refund.
darren . 2024-12-15
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My first visit here and was pretty impressed with the interior and the couple garden areas! Some of the views from the rooftop are nice and bet it's popular in the summer! We sat on the table right by the only open fire I've seen in a spoons so far....... Which on this cold day, we all enjoyed! Only had 6 couple of real Xmas ales this visit and we're okay. The one I wanted and was on the app, had finished....... So was a bit gutted! I live 300 miles away, so unlikely I'll be able to return for a while, but if in Exeter again..... I'll definitely visit! 👍🏼🍺👍🏼
Mr Kane! . 2024-12-11
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A wetherspoon pub and bar. Three floors with bars. 1st floor has some outdoor patio seating. 2nd floor has rooftop seating which is ideal for warm weather. Decent collection of lagers, ales and ciders including imports. Food is decent. Nothing here is outstanding however if you are looking for a few laughs with friends over not so pricey drinks and food, I would recommend this location.
Wares File . 2024-12-08
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Dirty tables full of dirty dishes. Feet sticking to the dirty floors, over 40 mins weight for food that has still not turned up. Choke a block with customers. Noisy and overcrowded. Avoid at all costs
lesliechnt . 2024-12-08
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Really bad i found a bit of grass in my burger and it took ages to come to my table
joseph pigeon . 2024-12-04
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I came here with my boyfriend and i found a slug in my chips and as a cute pretty girl i was angry and me and my boyfriend left how gross
Shsh K . 2024-12-04
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Whilst I appreciate that it was very busy, our food took a long time to arrive, and when it finally arrived, the gravy boat contained cold gravy as if it has been taken out of the fridge. The menus were sticky with dried alcohol on them, no staff came to ask if our food was satisfactory.
chris rogers . 2024-12-04
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We arrived at 5.45pm ontThursday 28th November for a Curry Club meal. Table was sticky and had not been cleaned, no Curry Club menue cards anywhere Food took 35 minutes to arrive and was cold on cold plates, although the flavour of the Chicked Tikka Marsala was good. Not enough staff for volume of customers Not up to Weatherspoons usually good standards only 2/10
Ian P . 2024-12-02
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Absolutely terrible terrible service today. Fully disgusted on how the service was. 50 mins since ordering it took to get my food and when the order arrived it was half empty! I even paid extra for sauce and I didnt get any. Utterly disgusted!! DO NOT EAT HERE!!!
Prin Smith . 2024-12-01
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visited on a Wednesday morning and was shocked with how busy it was! we used the app to order and service was quick. sadly they had run out of burger buns, and the lower score is to reflect the fact they made no effort to dress up the chicken burger! however, surprisingly the toilets were lovely! 😂
Emma B . 2024-11-29
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Awful. Not enough staff On reflection. This is definitely the worst wetherspoons I've ever been in.
Nick Fisher . 2024-11-24
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Nice busy and good atmosphere with quick service and good food
Liam Carlyon . 2024-11-23
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Polite barman was very welcoming despite some problems with the water. Quiet but pleaseant atmosphere. Decent pint and wine. Typical Spoons
mark d . 2024-11-22
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Always a reliable breakfast at w. spoons.
Nick Baker . 2024-11-18
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Staff very friendly and helpful nice Atmosphere
CHRISTOPHER ADDISON . 2024-11-17
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Weatherspoons in the middle of Exeter... Usual cheap and cheerful drinks and fare... Nothing wrong with it, all delivered quickly to the table shortly after ordering.
tom allen . 2024-11-14
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Went here during the summer and the roof garden was lovely although I was being assaulted by a wasp. Service was slow but the staff were friendly and food was actually good for the usual Wetherspoons standard. Overall it was a nice place.
Joshua Pearce . 2024-11-06
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Dirty tables when i asked for it to be cleared i was told that they were short staffed.when I wrote and complained about it i got the same sort of answer.piss poor.
Andy Balch . 2024-10-28
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Not happy with this wetherspoons, we ordered Food and drinks from the app, we ordered 2 steak lunches both medium to well done, got our drinks in 2 minutes the app said our food would be approximately 15 minutes, half an hour later I was just about to ask but the waiter turned up with them, so we began to eat, but when cutting in to our steaks they were more like rare, and tough as old boots, we tried to catch a waiter's eye but were totally ignored by this time we had to leave. We won't return to this pub again and we won't recommend it to anyone
Mike Discombe . 2024-10-27
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Great place food was good for the money
Debbie Harper . 2024-10-25
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Cheap and cheerful as it's a Wetherspoons. But they do a great variety of beers 👍🏼
Andy Mallon . 2024-10-20
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It's not the best wetherspoons I've been in. I think they might have been short staffed, I waited 15 minutes for a drink
Scott Lewis . 2024-10-19
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Easy ordered at the table and food arrived quickly
Stu Jessup . 2024-10-19
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They was dirty table even floor and sticks need good clearing
James Sutherland . 2024-10-19
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Glasses dirty, cutlery dirty. Extremely slow service
Tee . 2024-10-18
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Good day pub but youngsters pub at night due to clearing tables for a dance floor and DJ. Spoons in the day then changes at night.
jamie howes . 2024-10-18
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Good value for a drink lots cheaper than a lot of the pubs in exeter.
Denise Donlan . 2024-10-17
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Chocolate brownie and vanilla ice cream tasted exceptionally good. The steak was medium cooked and the sauce was really good while the breaded scampi was just okay and the chicken tikka masala tasted really good. It had all the authentic flavours of chicken tikka
rohith george . 2024-10-15
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Nice place good service it's a spoons what more can be said. Nice beer garden and good disabled access
Thomas Byrne . 2024-10-10
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Great atmosphere, bit slow on food service but was very busy being a Saturday evening
Sandra Litherland . 2024-10-06
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Probably the worst breakfast I've ever had. The table was filthy. The bacon was overcooked the eggs were under cooked the hash browns were very greasy the toast was cold the sausages and beans were ok. I've been to weather spoons before and always been ok.
Dave J . 2024-10-06
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Utterly appalling service. As we got to the bar the bartender went to serve one couple, causing another to kick off at how long they'd been waiting. The bartender dismissed them as not being stood in front of a till, when they pointed out they were the bartender said it was broken. She then took their orders, walked to the other end of the bar where she proceeded to blatantly moan about the couple and laugh with colleagues about the couple being annoyed. Walked back to the couple and served them from the till she said was broken. Of thise colleages she ridiculed the customers with, one of them was serving, the other was doing nothing, despite several other people waiting to be served. Another staff member arrived to have a chat, now two staff stood chatting whilst customers waited for one person to serve them. We left and found somewhere else.
Aisling F . 2024-10-05
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Another wetherspoons full of character and charm
robert robertson . 2024-10-05
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Went in to have a couple of drinks on a hen do and got told to respect other people just because we laughed. Left within 3 mins of being there. Absolute joke. Rude and not very welcoming.
Agata Krzysztalowicz . 2024-10-04
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Came in here with the missus and her kids.. We had just drinks.. But the kids had food.. Our drinks was ok I suppose wasn't in the correct larger glass though which was a little disappointing.. Was put in normal plain pint glasses which made it go flat quickly.. The kids enjoyed there meals though...
Adam H . 2024-09-25
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Typical weatherspoons,dark dingy,but food is good, loved the roof terrace here
Tony Thornton . 2024-09-23
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Decent food with good prices. Plenty of seating with a nicely decorated outdoor seating area. Highly recommend 👌
cfowler7 . 2024-09-18
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Great experience eating on the roof terrace
Mike Finn . 2024-09-16
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Beer Rubbish 6 real ale drinkers not even any Guinness on and a Friday at that
Gary Beeley . 2024-09-13
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Nice Wetherspoons pub in centre of Exeter was in Exeter for a few days break , enjoyed the scampi and chips there quite a nice atmosphere as well if in Exeter definitely worth a visit
Bill B . 2024-09-11
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The food was basicly what you get at every Witherspoons ok , not wonderful but ok . I had the steak and kidney pie and thought it was not bad , the chips that came with it again not bad , but the mushy peas were very bland . I had a pint with my meal and that was good . I found the staff again did their job well enough , no plates left on the tables so no problems on that front .
Robert A . 2024-09-10
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The bearded blue haired being has a terrible attitude.
Shiivora . 2024-09-09
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Food came but chips seemed very limited one plelate only had 12 chips Had to ask for drinks and they came after meal arrived
Douglas Abbott-Morris . 2024-09-07
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Convince yourself you are on the set of Michael Jackson’s “Thriller” by going into this place at 9 in the morning. Also cooked breakfast was stone cold.
Paul S, a Dorset lad . 2024-09-07
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Fairly empty at this time of day however the tables were stacked high with with glasses, jugs and plates. There was almost nowhere to sit due to the filth. I have worked at many pubs in my time and if I ever let the tables get into this state I would have been fired on the spot. Disgusting from a well established chain.
Ryan H . 2024-09-07
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Very early in morning , doors just opened and I popped in for breakfast, so can't really judge on atmosphere
Jerry Owen . 2024-09-06
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The place was filthy. Food was OK. Took ages for the drinks to arrive, even after talking to a manager. I'd rather go to Georges Meeting Place or The Imperial
Nathan Gibbons . 2024-09-04
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Waited an eternity for drinks ordered from the app. Gave up in the end and went to collect from the bar. Unfortunately I had to join a long queue of other people who were also waiting for their app drinks. Whilst I was doing that I must have missed the food I ordered because that never arrived. I gave up in the end and went somewhere else. Worst spoons experience I have ever had and I’m out of pocket because of it. The pub didn’t even seem that busy.
Tony . 2024-09-02
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Can't really go wrong here, to be honest. Cheap and cheerful. Pretty clean and friendly staff.
Matt . 2024-09-02
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Been here multiple times now . Each time drinks take over 20 minutes to arrive, I’d expect this if it was busy, but when it’s it’s clearly quiet and I’m waiting that long it’s crazy. I’m from Ilfracombe and if we order a drink it’s on your table within 2 minutes.
Holly Green . 2024-08-31
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30/8/24 2:20pm upstairs the bar staff attitude was miserable and very rude
Random 20 . 2024-08-30
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Unfortunately I had to frequent this establishment due to a business meetup. Was hoping for a better visit but alas the pub manager Craig is still there, running this establishment into the ground. What happened to the staff? ... they all look like they didn't want to be there, but I am unsurprised with the manager they have trying to run the place!! Terrible. Please sack the manager and get the decent, friendly staff back!!
Pauli1 . 2024-08-25
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Beer OK but what a dump. Plenty of staff but whole place was a mess. Nobody clearing tables and plates of half eaten food everywhere. Staff just walking backwards and forwards straight past them. Needs a shift leader/manager!
Simon Tickner . 2024-08-25
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Great food 😋 will definitely come here again.. After ordering, food arrived within 10 mins
Chris Quick . 2024-08-21
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1 bar staff member only serving at the time we visited, so she was under pressure and it was busy. However she completely ignored us when we told her we were next to be served after a lady in front of us. She served the lady first and then despite us saying we were next she ignored us and served someone else. When we pointed out that we had been next she tutted and said she was serving him as he’d been in the pub a while. She was surly and when I asked if there was a bar upstairs she was rude and curt. My friends and I left and went elsewhere where we were welcome. Would not visit again and would not recommend
Julie downing . 2024-08-19
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Absolutely shocking service, took ages and constantly ignored!
Gethin Lavery . 2024-08-18
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Ordered a pizza which arrived burnt & had hardly any cheese so I sent it back. It was replaced with a still burnt pizza (although less burnt than previous) and still hardly any cheese. Manager explained there is less cheese used now, fair enough, but they were STILL 2 burnt pizzas. They said because I only said about the cheese on the 2nd one they can't refund me, I hadn't only said about the cheese either time I said specifically "burnt AND hardly any cheese" BOTH TIMES. Managed to take a pic of the second one they wouldn’t let me take a pic of the first - they said they can’t refund me because the amount of cheese was correct - I said that’s fine but they were still BOTH burnt - they accepted the first pizza was burnt but not the second when it’s clearly still burnt - brown and cheese dry from being burnt. They still refused. I was on my lunch break from work so I went without any lunch because this happened/took my full lunch hour. And I'm Type 1 Diabetic. https://www.tripadvisor.co.uk/ShowUserReviews-g186254-d3984228-r965278604-The_Chevalier_Inn-Exeter_Devon_England.html#
Tina LaTina . 2024-08-17
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It's a Wetherspoons! Beer and food are nice and cheap - I've never had a bad pint at Wetherspoons, and the good will never win any awards, but you know what you're going to get and it's always reasonable quality for a good price.
Mark Spooner . 2024-08-17
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Lady serving rude and does not now how to refund ehen she made a mistake . Letter sent to CEO and owner
Thomas Morris . 2024-08-09
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Absolutely shocking rude as hell people rice come in plastic bags and food freezing . Wouldn't waste your time
Sam Churchill . 2024-08-04
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Been too many Wetherspoons and usually i enjoy them. Get what you pay for. The Chevalier inn though was by far the worst Wetherspoons I have been too. The place was empty and they still couldn’t serve us correctly. Staff were very rude. The curry came out with the rice still in the microwave bag. The pasta was cold and had to be returned twice! Our drinks came when we had already ate our food. When we asked if we could have some cutlery we were told “I’ve only got 2 hands” with a lot of attitude. There’s a reason why it was empty as other Wetherspoons are always busy.
Sam Neal . 2024-08-04
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8 of us went here today was advised to order on line.waited 40 mins for our drinks and gave up and went to get them.but after waiting an hour and a half for a mini chocolate brownie (and three visits to the bar to ask why) we gave up got our money back and left .don't go here disgusting dirty and the poor staff are overwhelmed.
Mandy M . 2024-08-03
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ordered a wrap for lunch, finished 2 drinks before giving up hope that it was ever going to turn up
jacob gathercole . 2024-07-31
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Female manager who wanders around pretending to be working but just looks lost … does she have a different shirt? New carpet is nice, about time it was updated.
Mary Button . 2024-07-30
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